Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago. It’s true that the character of Amazon has seen some dramatic shifts in the last decade: 10 years ago third-party sellers represented 40% of sales on Amazon; now those scales have tipped in the other dir

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Inside Retail

SEPTEMBER 18, 2023

Westfield Knox in Victoria will open a new fashion retail precinct later this year, which will serve as home to popular brands including Uniqlo, JD Sports, Glue Store, and General Pants Co. “We’re very pleased to be part of Westfield Knox’s exciting redevelopment and investment into the local community, and we are excited to finally share that we will be opening a Uniqlo store in Westfield Knox later this year,” said a Uniqlo spokesperson. “We are excited to present our u

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Retail TouchPoints

SEPTEMBER 18, 2023

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded any anticipated recalibration. This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers.

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Inside Retail

SEPTEMBER 18, 2023

Chinese fashion giant Shein has been reported to be in talks with Mike Ashley’s Frasers Group to acquire the UK-based fashion platform Missguided. Sky News said the two companies have been negotiating for several weeks. The move came about a year after Missguided was brought out of administration by Frasers Group for £20 million. The deal, if it happens, will mark Shein’s first acquisition of a UK label.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

SEPTEMBER 18, 2023

Sephora has named Artemis Patrick, currently its EVP and Global Chief Merchandising Officer, as President of its North America division, effective Oct. 2, 2023. She will succeed current President Jean-André Rougeot, who plans to retire in April 2024, at which time Patrick will become the CEO of Sephora North America — the beauty retailer’s first female CEO.

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Inside Retail

SEPTEMBER 18, 2023

Supermarket chain Aldi is recalling some faulty Workzone double USB power points sold in the majority of states in Australia this year due to fire and electrocution risks. The company said that it is recalling the product due to “weak contacts in the power point” and that it poses a “risk of serious injury or death from fire or electrocution.” Aldi sold the products in New South Wales, Queensland, South Australia, Victoria, Western Australia, and the Australian Capital Te

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Tokinomo

SEPTEMBER 18, 2023

Campaign corner Dog owners understand. When a dog snores loudly, its owner willingly gives up valuable bed space to ensure their furry friend enjoys a peaceful slumber. This may appear unconventional to some, but Jinx understands that true dog enthusiasts can relate. The pet company proudly presents its eco-friendly salmon dog food, guaranteeing it as the ideal selection for genuine dog lovers.

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Marketing 224

Retail TouchPoints

SEPTEMBER 18, 2023

Victoria’s Secret has introduced The Tour Impact Fund, designed to support gender equality and amplify voices in the communities where the VS20 — a group of creatives from the Victoria’s Secret World Tour — live, work and create their art. The Tour is a fashion event, film and celebration providing a peek into the artistic process and personal stories of the VS20 from the cities of Bogota, Colombia; Lagos, Nigeria; London; and Tokyo.

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Fashion Returns Consumer Marketing 220

Inside Retail

SEPTEMBER 18, 2023

Australian interior brand En Gold is expanding its retail footprint with the first brick-and-mortar location in Armadale. The company, which recently celebrated its fifth anniversary, is due to unveil the store on September 21. Located on High Street, it is the company’s first foray into brick-and-mortar retailing after beginning as an e-commerce, direct-to-consumer business.

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Retail TouchPoints

SEPTEMBER 18, 2023

Stop & Shop has enhanced its in-store googly-eyed Marty robots to alert store associates when items need restocking, as well as detecting, in real time, when items are misplaced. These new functionalities are in addition to Marty’s tasks of spotting potential floor hazards and spills in the 300 supermarkets where the robots operate. Stop & Shop parent company Ahold Delhaize debuted the robots, which are manufactured by Badger Technologies , in January 2019.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

SEPTEMBER 18, 2023

In the ever-evolving landscape of e-commerce, the issue of big and bulky returns stands out as a significant challenge. While smaller parcels can be dropped off by consumers at collection point networks such as Hubbed or Post Offices and lockers, the same cannot be said for big and bulky items. These larger items, which range from furniture to exercise equipment, pose a unique set of logistical hurdles that demand alternative solutions.

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Returns Payment Services Sporting Goods Consumer 130

Wiser

SEPTEMBER 18, 2023

The back-to-school season signals change and growth for students and presents a significant sales opportunity for retailers. It’s not just about selling basic school supplies anymore. The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs.

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Retail Wire

SEPTEMBER 18, 2023

Lowe’s CEO, Marvin Ellison, attributes the company’s lower-than-average inventory shrink rate to investments in its workforce. He emphasized the importance of effective customer service and human capital in deterring theft, stating that having more engaged employees interacting with customers plays a crucial role in preventing losses. Lowe’s has significantly increased spending on employee compensation and.

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RIS News

SEPTEMBER 18, 2023

For retailers, the holiday season is here. Succeeding in the next few months and into 2024 requires analyzing and understanding shoppers. Here to help retailers strategize, RIS presents our fourth annual guide to peak selling season.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

SEPTEMBER 18, 2023

Walmart is utilizing a machine-learning algorithm, which incorporates weather patterns and historical sales data, to predict the inventory needs of its 4,700 U.S. locations in preparation for the upcoming holiday shopping season. This software, developed in 2019, reflects innovative approaches retailers are taking to streamline inventory management.

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Retail Gazette

SEPTEMBER 18, 2023

Canadian restaurant chain Tim Hortons has announced the launch of a new franchise model in the UK. The coffeehouse is planning significant expansion of its UK estate and called its franchise model a “core pillar of growth” The franchise model will help the brand increase its current portfolio of 75 UK restaurants by launching in new towns and cities nationwide.

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Retail Wire

SEPTEMBER 18, 2023

Former employees of Bed Bath & Beyond have filed a proposed class-action lawsuit against the committee overseeing the company’s 401(k) retirement plan, alleging that its “imprudence” led to millions of dollars in losses after the retailer filed for bankruptcy. The suit, filed in Newark, New Jersey, claims that employees lost over $5 million when their.

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Planning 114

Retail Gazette

SEPTEMBER 18, 2023

Fenwick has debuted its first ad campaign across the UK today as it looks to evolve the 140-year-old brand. The upmarket department store has partnered with brand strategy consultancy At Large on the campaign inspired by the recent trend of quiet luxury. The retailer’s adverts include slogans of ‘Quiet no more’ and ‘Give them something to talk about’ against the backdrop of images shot by photographers Estevez + Belloso and Ana Paganini.

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Department Stores Marketing ATS 117

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

SEPTEMBER 18, 2023

US retailers are anticipated to hire the fewest seasonal workers for the upcoming holiday season since 2008 due to escalating labor expenses and uncertain consumer confidence, reveals a report by Challenger, Gray & Christmas. The analysis forecasts an addition of 410,000 seasonal jobs, only slightly surpassing the 324,900 workers hired during the last quarter of.

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Retail Gazette

SEPTEMBER 18, 2023

JD Williams has unveiled a new premium clothing collection designed for midlife women, called Anthology. The offering, which is available online from this month, features a selection of wardrobe staples for the autumn and winter seasons. The clothes range in sizing from 8 to 32 and are priced between £35 to £185. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning The collection is designed to enable “sophisticated and contemp

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Promotions Fashion 108

Retail Wire

SEPTEMBER 18, 2023

In response to escalating food prices, Canada is set to revise its competition laws, empowering regulators to intervene in anti-competitive mergers within the grocery industry. Prime Minister Justin Trudeau has called a meeting with the leaders of Canada’s major grocers to address strategies for price control. Should these companies fail to present a viable plan.

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Retail Dive

SEPTEMBER 18, 2023

Rival Coldwater Creek, which is buying the remaining assets, will sell the women’s apparel brand online and via catalogs.

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Apparel 128

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

SEPTEMBER 18, 2023

French supermarket chain Carrefour has introduced “shrinkflation” warning labels on products that have reduced in size but increased in price, aiming to exert pressure on suppliers. The move, applied both in stores and online, is a bid to prompt manufacturers to reconsider their pricing strategies, according to Stefen Bompais, a director at Carrefour.

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Supermarket ATS 100

Retail Dive

SEPTEMBER 18, 2023

The food brand known for its “better-for-you” boxed mac and cheese named a new CFO, chief marketing officer and senior vice president of sales.

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Marketing 120

Retail Wire

SEPTEMBER 18, 2023

Iconic bootmaker Dr. Martens is set to introduce a shoe repair service in the UK next month, aiming to enhance its sustainability profile and encourage customers to prolong the life of their footwear. The company, listed on the London Stock Exchange, is currently testing the service with its employees, with plans to potentially expand it.

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Planning 100

Retail Dive

SEPTEMBER 18, 2023

The grocery tech company now expects its shares to fetch between $28 and $30 each, which would raise between $616 million and $660 million for the firm when it goes public.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Customer Experience

SEPTEMBER 18, 2023

The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping experiences. Nomination deadline is Sept. 30.

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Customer Experience Shopping 94

Retail Dive

SEPTEMBER 18, 2023

The retailer is positioning the October sale as a way for consumers to get deals earlier than the traditional start of the season on Black Friday.

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Consumer 120

Cisco Retail

SEPTEMBER 18, 2023

With the rise of XDR (Extended Detection and Response) adoption, the architecture question arises on how NDR (Network Detection and Response and XDR work together.

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Retail Dive

SEPTEMBER 18, 2023

Vericast’s 2023 Retail TrendWatch, “A Joyful Return to the Holiday Spirit,” reveals a renewed appetite for traditions of old.

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Returns 110

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience