Mon.Nov 28, 2022

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Managing retail touchpoints for a positive customer experience

Retail Focus

The retail environment has witnessed many changes during the past couple of years. Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. .

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Virtual store, Holiday tension, and Digital coupons - Weekly Snacks #34

Tokinomo

Campaign Corner. Snowman snack. When you have great snacks, everybody wants a taste. In this commercial, PepsiCo shows that snowmen are risking melting just to get to their favorite drinks and snacks. Take a look at this heartwarming commercial for a holiday fun vibe.

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size? launches debut concept store at Liverpool ONE

Retail Focus

Grosvenor has announced that exclusive footwear and apparel supplier, size?, has opened its debut store design concept at Liverpool ONE. Bolstering the destination’s premium retail line up on Peter’s Lane, the new 2,734 sq ft size?

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How to solve Malaysia’s retail labour shortage: Tips from industry experts

Inside Retail

Labour shortages in the retail industry have become a global issue that many businesses are grappling with. In Malaysia, as in many other countries, there are multiple factors to blame, including low wages, poor treatment of staff and lack of foreign workers.

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The Great Supply Chain Gear-Up: Sustainability and Agility for 2023

Speaker: Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev

Join Peter Kraemer, Chief Supply Officer of Anheuser-Busch InBev, for an insightful overview of general supply chain best practices, how to build a more sustainable supply chain, and navigating post-pandemic supply challenges.

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Icon Outlet at The O2 reveals new leasing team

Retail Focus

Icon Outlet at The O2, developed by AEG and Crosstree Real Estate Partners, has announced the appointment of KLM Real Estate to act on the retail leasing, working alongside incumbent, CBRE.

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Analysis: Australian BNPL sector faces fresh hurdle – regulation

Inside Retail

When Melbourne barista Melinda Elliott had to cut back on casual work shifts this year, she asked her buy-now, pay-later (BNPL) provider, Afterpay, to lower her credit limit. She did not want debt she could not afford to repay.

More Trending

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Opinion: The clock is TikToking for supply chains

Inside Retail

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 trillion. Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

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Sephora names Guillaume Motte its next CEO

Retail Dive

Motte, who used to be CEO of the beauty retailer’s Europe and Middle East division, starts in January

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Not if but when: why online marketplaces are key to A/NZ retailers’ future

Inside Retail

Standing out in an online marketplace is a daunting task for any Australian and New Zealand brand – one that requires more than window dressing alone. With Black Friday and Cyber Monday around the corner, A/NZ retailers must pull out all the stops to drive eyeballs and sales.

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Live shopping set to shake up ecommerce

Retail Dive

Retail has greatly transformed over the last few years, as more commerce moves online and influencers play a growing role in driving product affinity

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!

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Analysis: Australian BNPL sector faces fresh hurdle – regulation

Inside Retail

When Melbourne barista Melinda Elliott had to cut back on casual work shifts this year, she asked her buy-now, pay-later (BNPL) provider, Afterpay, to lower her credit limit. She did not want debt she could not afford to repay.

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Survey: could convenience stores be World Cup winners?

Talking Retail

According to a survey by Pureprofile, 58% of Brits are watching the World Cup at home with the top items purchased being snacks (28%), alcohol (25%) and soft drinks (25%). Pizza (20%) is a more popular food choice over party food (15%) and meal deals (9%) 41% of Brits said they will go to a.

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Target expands Starbucks curbside pickup service

Retail Dive

In addition to the partnership, the retailer has been investing in operations and growing its Ulta shop-in-shop locations

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Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

Retail TouchPoints

What people think about when they focus on retail innovation is the tech side of the business — next-generation marketing tools, cutting-edge last mile vehicles, frictionless checkout — but there is still plenty of innovation happening in the more foundational strategies of running a retail business.

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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

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New Bill Would Expand Access to SBA Loan Programs for Some Small Businesses

Small Biz Trends

New bills have been introduced to help ensure equitable access to Small Business Administration (SBA) lending programs for employee-owned small businesses. New Bill Would Expand Access to SBA Loan Programs for Some Small Businesses.

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Patagonia demands injunction, damages over Gap fleece designs

Retail Dive

The outdoor gear brand said it has previously warned Gap to stop copying its designs, which even one Gap customer flagged as a “ripoff &rdquo

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Wallets, Waits and Weariness: Use Mindful Messages to Connect

Retail TouchPoints

While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering in a host of new concerns and sentiments.

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Last-minute tips from SafeOpt to increase your ecommerce holiday sales

Retail Dive

With the holiday shopping season in full swing, here are some last-minute tips merchants can implement to increase holiday sales

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7 Ways to Supercharge Your ABM Strategy with Real-Time Intent

Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies. With real-time buyer insights, you can be first-in-line to provide solutions and lead better, hyper-personalized conversations.

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Cadbury Creme Egg campaign set to return as white variant hits the shelves

Talking Retail

Mondel?z z International is to bring back the “How Do You Not Eat Yours?” advertising campaign for its Cadbury Creme Eggs when the treats reappear on shelves after Christmas.

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Black Friday 2022: Sales Top $9 Billion as Retailers Combat Inflation

Retail TouchPoints

In a first indication of what to expect as we enter the heart of the 2022 holiday season, digital Black Friday sales hit record highs despite inflationary pressures, topping $9.1 billion and up 2.3% year-over-year according to data from Adobe Analytics.

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Showfields opens location in Washington, DC

Retail Dive

The new store is based in the bustling Georgetown neighborhood where multiple direct-to-consumer brands have set up shop

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Macy’s Creates Mini-DCs in 35 Stores to Optimize Online Fulfillment

Retail TouchPoints

Macy’s has converted space in 35 of its stores to serve as mini distribution centers (DCs) for online orders as the retailer anticipates a continuation of strong digital demand. The news was announced on the company’s Q3 2022 earnings call Nov.

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Digitizing Logistics: Harness the Power of Data in 4 Steps

Entering a new demand gen position in a volatile market is nerve-wracking. In demand generation, data is essential for knowing who you should target and how. In this eBook, you’ll learn how to identify and target your ideal prospects using different types of data.

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Paid Search Engine Marketing Has Become Tougher. Here is the Solution.

Small Biz Trends

With all the changes in paid search engine marketing , it has become more difficult to get a return on your investment. This does not mean that small businesses should forget about this marketing channel.

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How to Prepare for Holiday Returns

Independent Retailer

Consumers are returning more purchases than ever, especially with the growing convenience of online orders, but it is becoming an increasingly expensive problem for retailers. Last year alone, retailers lost $218 billion to ecommerce returns.

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Amazon’s Cyber Monday Deals for Your Small Business

Small Biz Trends

Cyber Monday is here, and Amazon has some incredible deals for small business owners. Check out our 50 favorites in our list below, with categories like gift ideas to work essentials. Electronics. The end of the year is always a great time to upgrade your technology.

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Lowe’s expands use of market delivery model for large products

Retail Dive

The home improvement retailer has converted eight regions, covering more than half of its stores, to the new approach

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16 Go-to-Market Plays for Your Entire Sales Funnel

After gathering some of the best go-to-market plays from our own B2B sales and marketing pros, we've package them here for you. Try one of these 16 plays in your next salesflow or as inspiration for your next winning sales engagement strategy.

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What Is Facebook Marketplace?

Small Biz Trends

Facebook marketplace connects buyers and sellers. Facebook users who have an account can buy and list items for free. It’s a sales channel that both businesses and individuals can use. Plus there are no listing fees. What Is Marketplace on Facebook? Got a Facebook business page?

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Nike’s Rise Arrives in North America

VMS

Nike (Portland, Ore.) has opened the first North American location of its digital-focused Nike Rise flag, Retail Dive reports.

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10 Places to Get Mosaic Supplies for Your Business

Small Biz Trends

Mosaics can be gorgeous works of art, usually made of glass tiles or similar materials arranged to create a larger image. Some mosaic artists make these pieces for fun or personal use. But others may build a business around it.

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Fragrance.com to Open Its First Retail Store

VMS

Fragrance.com (Hauppauge, N.Y.), an online retailer of perfumes and other beauty products, plans to open its first permanent physical store next month, Long Island Business News reports. The 1000-square-foot shop is slated to open Dec. 16 at the Roosevelt Field Mall.

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The 5 Stages of Account-Based Marketing — and How to Win Them All

Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.