Retail TouchPoints
NOVEMBER 28, 2022
While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering in a host of new concerns and sentiments. Customers’ expectations are rising for the brands they do business with — whether that’s in response to an order delay or a breaking societal issue.
Tokinomo
NOVEMBER 28, 2022
Campaign Corner. Snowman snack. When you have great snacks, everybody wants a taste. In this commercial, PepsiCo shows that snowmen are risking melting just to get to their favorite drinks and snacks. Take a look at this heartwarming commercial for a holiday fun vibe.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
NOVEMBER 28, 2022
What people think about when they focus on retail innovation is the tech side of the business — next-generation marketing tools, cutting-edge last mile vehicles, frictionless checkout — but there is still plenty of innovation happening in the more foundational strategies of running a retail business. Fordham University ’s American Innovation Index (Aii) follows the logic that customers are the real judges of innovation — and if an innovation doesn’t matter to them, it won’t impact their buying b
Retail Focus
NOVEMBER 28, 2022
Grosvenor has announced that exclusive footwear and apparel supplier, size?, has opened its debut store design concept at Liverpool ONE. Bolstering the destination’s premium retail line up on Peter’s Lane, the new 2,734 sq ft size? store is the third JD Group retailer to open at Liverpool ONE, joining JD Sports and Tessuti’s global flagship. . Spanning two floors, size?
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail TouchPoints
NOVEMBER 28, 2022
In a first indication of what to expect as we enter the heart of the 2022 holiday season, digital Black Friday sales hit record highs despite inflationary pressures, topping $9.1 billion and up 2.3% year-over-year according to data from Adobe Analytics. Salesforce recorded even bigger success, with its data indicating that digital sales grew 12.1% to $15 billion.
Retail Focus
NOVEMBER 28, 2022
Icon Outlet at The O2, developed by AEG and Crosstree Real Estate Partners, has announced the appointment of KLM Real Estate to act on the retail leasing, working alongside incumbent, CBRE. Icon Outlet, which is anchored by adidas, Calvin Klein, Nike, Superdry, Ted Baker, Tommy Hilfiger, and more, is celebrating strong performance figures with a robust increase of 11% on 2019 half term sales and 25% increase on like-for-like October sales.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Wiser
NOVEMBER 28, 2022
By the time most products reach the shelf, they have already traveled long distances, been in several shipping and transportation containers, and been handled by many different people just to make their way into the hands of the consumer. This can involve manufacturers, wholesalers, distributors, transportation, retailers, and the store-level employees who display the products on the shelf.
Retail TouchPoints
NOVEMBER 28, 2022
Amazon has named five small businesses as the ecommerce giant’s inaugural “Products for Tomorrow,” a competition that launched this past summer with prizes including a $20,000 grant, guidance, assistance with sustainability certifications and product placement opportunities. The competition challenged U.S.-based businesses to submit products that drive sustainability through design, materials or chemistry.
Inside Retail
NOVEMBER 28, 2022
Labour shortages in the retail industry have become a global issue that many businesses are grappling with. In Malaysia, as in many other countries, there are multiple factors to blame, including low wages, poor treatment of staff and lack of foreign workers. Professor Geoffrey Williams, an economist at the Malaysia University of Science and Technology (MUST), told Inside Retail that the current situation can be traced back to the lockdowns during Covid-19.
Retail TouchPoints
NOVEMBER 28, 2022
Six months after Martin Brok stepped down from the top post at Sephora “due to a divergence of views,” the beauty retailer has named Guillaume Motte as President and CEO. Sephora parent company LVMH announced the appointment in a LinkedIn post last week. Motte will replace Chris de Lapuente, Chairman and CEO of the LVMH Selective Retailing division, who took over the post when Brok left in June 2022.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
NOVEMBER 28, 2022
When Melbourne barista Melinda Elliott had to cut back on casual work shifts this year, she asked her buy-now, pay-later (BNPL) provider, Afterpay, to lower her credit limit. She did not want debt she could not afford to repay. The Australian company, owned by Twitter founder Jack Dorsey’s Block Inc, cut her limit to $2,000 from $3,000, but a few months later she added up the debts in her account and saw the limit had returned to $3,000, the maximum available. “There was no email to
Retail Wire
NOVEMBER 28, 2022
Chinese citizens across the country are taking to the streets to protest the government’s zero-COVID policy, which forces cities and companies to lock down when cases of the virus are found. China reported a record 40,347 COVID-19 infections today. Cities including Guangzhou and Chongqing are reported to be fighting a losing battle in trying to contain the virus’ spread.
Inside Retail
NOVEMBER 28, 2022
This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 trillion. Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce. It’s a natural progression in a world where almost everything we think, feel, and do is shared online.
Retail Wire
NOVEMBER 28, 2022
The Rands family from Rochester, MN, arrived at the entrance to the Mall of America at four in the afternoon on Thanksgiving to make sure they were the first inside the shopping center on Black Friday. The family came with “tons of blankets” to stay warm in the frigid weather so they could keep a family tradition of shopping on the unofficial start of the Christmas shopping season.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Inside Retail
NOVEMBER 28, 2022
Standing out in an online marketplace is a daunting task for any Australian and New Zealand brand – one that requires more than window dressing alone. With Black Friday and Cyber Monday around the corner, A/NZ retailers must pull out all the stops to drive eyeballs and sales. But with marketplaces open to almost all players, retailers must also stand out from the crowd without just embarking on a price war. .
Retail Wire
NOVEMBER 28, 2022
Consumers spent $9.12 billion online on Black Friday, according to Adobe. The sales number was 2.3 percent higher than last year, setting a new record for the day. Many shoppers chose to use buy now, pay later programs this year with these types of transactions up 78 percent compared to the previous week.
Inside Retail
NOVEMBER 28, 2022
When Melbourne barista Melinda Elliott had to cut back on casual work shifts this year, she asked her buy-now, pay-later (BNPL) provider, Afterpay, to lower her credit limit. She did not want debt she could not afford to repay. The Australian company, owned by Twitter founder Jack Dorsey’s Block Inc, cut her limit to $2,000 from $3,000, but a few months later she added up the debts in her account and saw the limit had returned to $3,000, the maximum available. “There was no email to
Retail Wire
NOVEMBER 28, 2022
Store traffic on Black Friday increased seven percent over last year, according to RetailNext. In-store sales rose only 0.1 percent for the day, however, as shoppers spent less per visit than they did in 2021.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Dive
NOVEMBER 28, 2022
In addition to the partnership, the retailer has been investing in operations and growing its Ulta shop-in-shop locations.
Talking Retail
NOVEMBER 28, 2022
According to a survey by Pureprofile, 58% of Brits are watching the World Cup at home with the top items purchased being snacks (28%), alcohol (25%) and soft drinks (25%). Pizza (20%) is a more popular food choice over party food (15%) and meal deals (9%) 41% of Brits said they will go to a. This story continues at Survey: could convenience stores be World Cup winners?
Retail Dive
NOVEMBER 28, 2022
Motte, who used to be CEO of the beauty retailer’s Europe and Middle East division, starts in January.
Small Biz Trends
NOVEMBER 28, 2022
Cyber Monday is here, and Amazon has some incredible deals for small business owners. Check out our 50 favorites in our list below, with categories like gift ideas to work essentials. Electronics. The end of the year is always a great time to upgrade your technology. Check out these discounts on laptops, Wifi routers, and more. Acer Aspire 5 Slim Laptop – The Acer Aspire 5 is 38% on Cyber Monday!
Advertisement
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Dive
NOVEMBER 28, 2022
Retail has greatly transformed over the last few years, as more commerce moves online and influencers play a growing role in driving product affinity.
Small Biz Trends
NOVEMBER 28, 2022
Facebook marketplace connects buyers and sellers. Facebook users who have an account can buy and list items for free. It’s a sales channel that both businesses and individuals can use. Plus there are no listing fees. What Is Marketplace on Facebook? Got a Facebook business page? A business owner can use Facebook Marketplace for businesses. You get the benefit of real-time communication with your target audience through Facebook messenger, answering inquiries and questions in real-time.
Retail Dive
NOVEMBER 28, 2022
The new store is based in the bustling Georgetown neighborhood where multiple direct-to-consumer brands have set up shop.
Small Biz Trends
NOVEMBER 28, 2022
We’ve been highlighting some of the best Cyber Monday deals for small businesses at Amazon. But plenty of other merchants are offering deep discounts on their products and services today and all this week, in many cases. Cyber Monday Deals. Here’s a look at our picks for the best Cyber Monday deals for small business owners in 2022: Adobe has its entire suite of creator apps on sale through Dec. 4.
Advertisement
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Dive
NOVEMBER 28, 2022
The outdoor gear brand said it has previously warned Gap to stop copying its designs, which even one Gap customer flagged as a “ripoff.
VMS
NOVEMBER 28, 2022
Nike (Portland, Ore.) has opened the first North American location of its digital-focused Nike Rise flag, Retail Dive reports. The footwear/athletic wear retailer’s latest Rise is in Miami’s Aventura Mall, following on the heels of stores in Seoul, South Korea, and London, and a test of the concept in Guangzhou, China. The Rise store in Florida “signals the next stage of our retail expansion in North America,” according to an announcement Nike emailed to Retail Dive.
Retail Dive
NOVEMBER 28, 2022
With the holiday shopping season in full swing, here are some last-minute tips merchants can implement to increase holiday sales.
VMS
NOVEMBER 28, 2022
Fragrance.com (Hauppauge, N.Y.), an online retailer of perfumes and other beauty products, plans to open its first permanent physical store next month, Long Island Business News reports. The 1000-square-foot shop is slated to open Dec. 16 at the Roosevelt Field Mall. The store will offer more than 900 scents at discounts of up to 80 percent off regular retail prices, according to a company statement.
Advertisement
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Expert insights. Personalized for you.
318 
Let's personalize your content