Retail TouchPoints
JUNE 28, 2023
GNC has partnered with autonomous delivery system Zipline to begin offering fully electric drone delivery in select markets in the U.S. Beginning in Salt Lake City this summer, GNC will work with Zipline to offer residential product deliveries. Customers who want to use the Zipline service in Salt Lake County must first sign up with Zipline to confirm their delivery address is eligible.
Inside Retail
JUNE 28, 2023
In a significant move towards improved animal welfare, more than 200 brands have pledged their support to Humane Society International (HSI) Australia’s campaign to eliminate mulesing in the wool industry. The growing list of brands can be found in HSI’s Better Wool Guide for 2023. Mulesing is the controversial practice of removing strips of the skin of a lamb’s rear and is often done without pain relief.
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Retail TouchPoints
JUNE 28, 2023
Under Armour has named long-time Marriott executive Jim Dausch as its new Chief Customer Officer (CCO), effective July 24, 2023. The retailer also has promoted Danny Miles to EVP, Chief Technology Officer and announced the departure of current COO Colin Browne and Chief Product Officer (CPO) Lisa Collier. As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who he
Inside Retail
JUNE 28, 2023
A two-day immersive Indigenous art, design and food festival will be hosted at the Overseas Passenger Terminal on Sydney’s The Rocks this weekend (July 1 – 2). Dubbed ‘National Indigenous Art Fair’ (NIAF), the program – in its fourth season – celebrates a diverse range of Aboriginal and Torres Strait Islander arts and culture from across Australia. Peter Cooley, CEO of First Hand Solutions Aboriginal Corporation, organisers of the art fair, said the event is designed to welcome, educate and enga
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
JUNE 28, 2023
Dollar Tree is reportedly planning to bump prices on certain products as high as $5 , particularly in the food and beverage space, as it looks for opportunities to carry a wider range of products, according to a presentation at its annual investor conference seen by Winsight Grocery Business. The move follows its earlier effort to shift from a $1 to a $1.25 price point, which set the stage for further price increases.
Inside Retail
JUNE 28, 2023
Upparel – a textile recovery and recycling startup – has developed a new material that offers sustainable and circular alternatives for corflute, cardboard, fibreglass, polyurethane, and polystyrene – closing the loop on textile waste. Dubbed Uptex, the company said the new material has “exceptional performance and durability”, making it ideal for various applications such as packaging, homewares, insulation, and fashion.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 28, 2023
Corporate regulator Asic has frozen 67 pet insurance products, including programs sold by Woolworths, Petbarn, the RSPCA, and several health insurers. Asic said more may follow as a review continues. Thirty-eight interim stop orders were issued today relating to 67 pet insurance schemes operated by The Hollard Insurance Company and PetSure (Australia) across different levels of cover.
Retail TouchPoints
JUNE 28, 2023
Brands and retailers are navigating two conflicting realities when it comes to their in-store experiences: they know they must adapt their store experiences to new shopper expectations, but at the same time they are dealing with tighter store design budgets. As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role.
Inside Retail
JUNE 28, 2023
Earlier this year, the European Commission (EC) announced its 2030 vision for textiles, moving the goalposts once again when it comes to sustainable and circular solutions for fashion’s waste problem. According to the report, global textile production nearly doubled between 2000 and 2015, and by 2030, the consumption of clothing and footwear is expected to increase by 63 per cent from 62 million tonnes today to 102 million tonnes.
Retail TouchPoints
JUNE 28, 2023
Casey’s General Stores has announced a three-year strategic plan that will include opening 350 additional stores, expanding its selection of prepared and private label foods and ramping up its community involvement. The effort will build on Casey’s previous multi-year plan, which included building 350 stores between 2020 and 2023. Casey’s sees a large footprint, customer-centered convenience and restaurant-quality food as key elements that will help differentiate it from competitors in the c-sto
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
JUNE 28, 2023
Despite discretionary spending continuing to soften, retail spending rose 4.2 per cent year-on-year in May, according to data from the Australian Bureau of Statistics (ABS). Shoppers spent $35.5 million in stores and online with significant spending observed in food, up 6.1 per cent and cafes, restaurants, and takeaway services at 12.7 per cent. Clothing, footwear, and accessories sales were up 4 per cent followed by department store sales at 3.4 per cent while household goods fell by 4.4 per ce
Retail TouchPoints
JUNE 28, 2023
As it marks its 10-year anniversary, DoorDash is doubling down on its ambition to evolve beyond restaurant delivery to become “the local commerce company.” The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and buy whatever they are looking for (well beyond just meals), and a new integrated rewards program for merchants.
Tokinomo
JUNE 28, 2023
It's time to dive into the world of data analytics and how it can supercharge brick-and-mortar stores. In this article, we're going to explore why data analytics is an absolute game-changer for physical retailers. While online stores have been riding the data wave for quite some time, it's high time we shed some light on how traditional stores can leverage data to their advantage.
Retail Focus
JUNE 28, 2023
The VM and Display Show has announced the dates for their eagerly anticipated 2024 event. The show will take place on April 16th to 17th, 2024, at the esteemed Business Design Centre in London. It’s a vibrant opportunity that retail professionals should enthusiastically mark in their diaries. The VM and Display Show is not merely an event; it’s an experience that offers a fusion of learning, inspiration, and networking.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
JUNE 28, 2023
Gen Z students entering the workforce have been experimenting with generative artificial intelligence technology, bringing their enthusiasm and know-how to their jobs. Members of Gen Z born between 1997 and 2012 make up more than 13 percent of the workforce, according to the U.S. Bureau of Labor Statistics.
Inside Retail
JUNE 28, 2023
When tech giant Apple joined China’s livestreaming frenzy, a major driving force of the e-commerce boom in the world’s second biggest economy, it launched without deep discounts or a celebrity host to pull millions of viewers. Yet Apple’s show, hosted by product experts offering tips on making movies with iPhones or using the Apple Watch as a workout aid, drew 300,000 likes and more than 1.3 million viewers within an hour in May.
Retail Wire
JUNE 28, 2023
Amazon.com denied a media report that it had an interest in acquiring Ocado. The UK e-grocer and automated warehouse firm saw its stock price jump over 40 percent at one point based on the speculation.
Inside Retail
JUNE 28, 2023
Earlier this week, Metcash Group’s chief executive Doug Jones fronted investors to talk through a record year. The business’ underlying profit after tax jumped 4.6 per cent year-on-year to $307.5 million, a 54.7 per cent increase from the same period three years ago. But with Australia already in a ‘ retail recession ’, and the chances of an economic recession hitting next year being high , Metcash’s FY24 could look quite different from its FY23 results if the changes in customer behaviour conti
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
JUNE 28, 2023
Get your own membership card f you want to shop at Costco. The warehouse club retailer has stepped up efforts to check photo ID cards to ensure the person shopping is a member.
Retail Focus
JUNE 28, 2023
No matter what sort of retail environment you are working in, there will be some sort of surface available to you. Be it wall spaces in large high street shops and boutique stores, or simple countertops in smaller, even pop-up, locations, surfaces are a blank canvas for retailers to utilise in the most effective manner possible. What is perhaps most surprising is the amount of these areas that go underutilised.
Retail Wire
JUNE 28, 2023
DoorDash is shaking up its business model to give delivery drivers the option of being paid an hourly minimum wage instead of being paid by the order. The new hourly rate only applies to active delivery time and drivers are not paid for the time they wait for orders to deliver.
Retail Dive
JUNE 28, 2023
"Hub Delivery" program partners, which could include small business owners like florists or plumbers, will commit to delivering 20 to 50 packages daily for local customers.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
JUNE 28, 2023
Sean “Diddy” Combs sued Diageo, claiming that racial discrimination was behind the spirits maker’s failure to properly support the DeLeón tequila brand, co-owned by the two parties. Diageo, which also partners with Mr. Combs for the Ciroc vodka brand, has terminated its contract for breach of contract. “We are saddened that Mr.
Retail Customer Experience
JUNE 28, 2023
A digital twin of a customer is a simple concept that evolved from the idea of both a marketing persona and a digital twin of a product that attempts to predict and understand the complex patterns that go into consumer behavior.
Retail Wire
JUNE 28, 2023
Pepsi has teamed up with the Culinary Institute of America to combine ketchup and Pepsi Cola into a new condiment. Colachup will be available on July 4 at four Major League Baseball stadiums – Chase Field in Phoenix, Comerica Park in Detroit, Target Field in Minneapolis and Yankee Stadium in the Bronx.
Shopify
JUNE 28, 2023
Learn the basics of a ship-from-store strategy, discover its six main benefits, and, if you’re a retailer considering your options, how to make an informed decision on whether ship from store suits your business.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
JUNE 28, 2023
Walgreens has confirmed plans to close 150 stores by August 2024. The drugstore giant this week reduced its annual profit forecast after a disappointing third-quarter performance. Walgreens now expects earnings to fall between $4.00 and $4.05 a share, down from its previous guidance of $4.45 to $4.65.
Cisco Retail
JUNE 28, 2023
Benevolence goes beyond mere acts of goodwill – it is the genuine concern organizations show towards their customers. However, in a business context, benevolence is often misunderstood.
Retail Wire
JUNE 28, 2023
The Conference Board’s Consumer Confidence Index was 109.7 in June, up from 102.5 in May.
Shopping Center
JUNE 28, 2023
Rocky Mount, N.C. — Marcus & Millichap has arranged $11.8 million sale of Sutter’s Creek Plaza, a 210,482-square-foot retail center located in Rocky Mount. Tenants at the property include Big Lots,… The post Marcus & Millichap Arranges Sale of 210,482-Square-Foot Retail Center in Rocky Mount, North Carolina appeared first on Shopping Center Business.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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