Tokinomo
JANUARY 31, 2024
In today's fast-paced world, customers expect shopping to be smooth and hassle-free, whether they're clicking through a website or strolling through store aisles. This article dives into what it means to provide a seamless shopping experience, a journey so fluid and convenient that it feels natural to the customer.
Retail Focus
JANUARY 31, 2024
The construction industry is always looking for new ways to improve techniques and processes. By reducing the time it takes to finish jobs and the costs involved, firms can complete projects faster and with a greater degree of efficiency. The use of precast concrete for retaining walls is becoming increasingly popular. Let’s take a look at why this is.
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Inside Retail
JANUARY 31, 2024
Boost Juice founder Janine Allis has partnered with a personal branding expert, Matt Purcell, to launch The Business Academy. The academy will deliver a four-day course of practical business education and guidance, based on the experience of growing a global brand. Allis said “Today, I can look outward and say business is simple, but we overcomplicate it and focus on all the wrong things.
Retail TouchPoints
JANUARY 31, 2024
We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates that these expectations are higher than ever. As a result, brands and retailers have had to up their game for their omnichannel strategies to ensure they have the new features and functionality that consumers require to find the best products at the best price.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Inside Retail
JANUARY 31, 2024
Cafe Yala Plus Student Association in Canberra has deployed Amazon’s Just Walk Out (JWO) technology to speed up and improve the retail experience. Service company Cognizant established Amazon’s Just Walk Out (JWO) to assist organisations in deploying and delivering technology solutions designed to improve customer experiences and support rapid expansion while avoiding the risk of technological misalignment.
Retail TouchPoints
JANUARY 31, 2024
Lately, Intuit Mailchimp has been laser focused on solving our customers’ clustomer problem. Yes, clustomer — the unsegmented recipients of an email marketing campaign that may or may not be relevant to them. In our recent survey with Edelman DXI , we found that customers are 87% more likely to click into an email if it’s personalized to them, and 71% of customers are more likely to purchase from a company that sends them personalized email.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
JANUARY 31, 2024
Walmart plans to build or convert more than 150 stores over the next five years while continuing its program to remodel existing stores. Additionally, over the next 12 months 650 stores will be remodeled across 47 states and Puerto Rico. In announcing the news, Walmart U.S. President and CEO John Furner placed a heavy emphasis on the job creation that will accompany these initiatives, pointing out that in addition to the “ tens of thousands ” of jobs that will be created in support of these infr
Inside Retail
JANUARY 31, 2024
Long gone are the days of Victoria’s Secret’s fashion show and ‘fantasy bra’ taking centre stage and setting trends for brands and retailers globally. The demise of the unattainable, airbrushed and aspirational model, and the movement towards a more realistic reflection of society in the intimate apparel retail sector, is not merely a trend, it’s a new way of doing business.
Retail TouchPoints
JANUARY 31, 2024
H&M Hennes & Mauritz AB has named Daniel Ervér, previously responsible for the H&M brand, as President and CEO of the entire H&M group. He will remain responsible for the H&M brand, so the company will not seek a successor for the President role. Ervér succeeds Helena Helmersson, who is stepping down as CEO and leaving the company after 26 years.
Retail Wire
JANUARY 31, 2024
Starbuck is getting ready to welcome spring 2024 by embracing the trending lavender flavor across its menu.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
JANUARY 31, 2024
Zulily Group has engaged the advisory firm Gordon Brothers to sell off more than $85 million of inventory and the assets of its two fulfillment centers following the online retailer’s decision late last year to shut down. Screenshot of the Zulily website from December 2023 highlighting the going-out-of-business sale. News of the wind-down first broke in December 2023 , when the company began to advertise a liquidation sale on its website and filed several Worker Adjustment and Retraining Notific
Retail Wire
JANUARY 31, 2024
UPS fell short of Wall Street's projected revenues in the fourth quarter of 2023, seeing drops in both international and domestic shipping volumes. To top it off, the company is gearing up for an even more daunting 2024, with plans to lay off 12,000 of its workers.
Retail TouchPoints
JANUARY 31, 2024
Fanatics Commerce , the fan gear designer, manufacturing and retail division of the Fanatics digital sports platform, has made three new executive appointments to drive its next phase of growth. In the C-level, Fanatics Commerce has appointed Valerie Love as its new Chief People Officer and Justin Tsai as Chief Product Officer. As Chief People Officer, Love will be responsible for all strategic human resources initiatives for the business.
Retail Wire
JANUARY 31, 2024
Google's parent company, Alphabet Inc., recently disclosed its fourth-quarter results, drawing particular attention to the unmet ad revenue target, the mainstay of the business.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
JANUARY 31, 2024
Amer Sports’ growing reliance on China for its revenue is weighing on the appetite of those considering buying into the sporting equipment maker’s US$1.8 billion US initial public offering (IPO), four people involved in the process told Reuters. The company behind Arc’teryx outdoor apparel , Salomon sporting goods and Wilson tennis gear generated 19.4 per cent of its sales in China in the first nine months of 2023, up from 8.3 per cent in 2020, according to its IPO prospectus.
Retail Wire
JANUARY 31, 2024
The Walt Disney Company's legal battle with Florida Governor Ron DeSantis saw a U.S. judge pass a decision in favor of the governor, dismissing the lawsuit filed by Walt Disney Parks and Resorts.
Inside Retail
JANUARY 31, 2024
Fast fashion label H&M has named Daniel Ervér as its new president and CEO as Helena Helmersson departs the group. The appointment takes effect immediately. Ervér will continue to be operationally responsible for H&M as no successor to him has been appointed. The 42-year-old executive has served at H&M Group for 18 years and most recently held the head of H&M.
Retail Wire
JANUARY 31, 2024
Walmart has recently announced an ambitious project aimed at strengthening local economies and providing valuable services to more Americans. Over the next five years, the company plans to build or convert over 150 stores while continuing to upgrade existing outlets.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
JANUARY 31, 2024
Retailers have been urged to join hands with the government and charities to redirect unsold household items to struggling Australians amid cost of living pressures. Good360, a non-profit organisation that distributes brand-new surplus goods to Australians in need, said that the inflation crisis has led to more demand for charity services. Good360 estimated that more than $2.5 billion of unsold goods go to landfills each year, which could have been of significant help if only diverted to people
Retail Wire
JANUARY 31, 2024
Universal Music Group (UMG), which represents popular artists such as Taylor Swift, Billie Eilish, Bad Bunny, Alicia Keys, Drake, and many more, says it will be taking down its music from TikTok.
Retail Gazette
JANUARY 31, 2024
LloydsPharmacy has entered into liquidation, concluding the final stage of its year-long divestment campaign under private equity owner Aurelius. The pharmacy group appointed Martin Armstrong and Andrew Bailey of Turpin Barker Armstrong Accountants on January 16 to handle the proceedings. In its statement of affairs report, the liquidators revealed that the pharmacy business owes £293m to 514 creditors.
Retail Wire
JANUARY 31, 2024
Media tycoon Byron Allen has his eye on Paramount Global, and he's come knocking with a $14.3 billion bid to buy the company's outstanding shares.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Gazette
JANUARY 31, 2024
Ikea UK profits have more than doubled thanks to its ongoing investment into value, which helped to boost sales despite what it termed a “difficult economic climate” The Swedish retail giant reported its operating profit had skyrocketed from £49.6m to £111.2m in the 52 weeks to 31 August, driven by its cost-efficiency strategy and strategic investments into its UK store estate and online.
Retail Wire
JANUARY 31, 2024
Budweiser has brought back its unforgettable Clydesdale horses for a commercial set to air during Super Bowl LVIII.
Retail Gazette
JANUARY 31, 2024
Tesco has been forced to halve its food waste reduction figures after admitting that tens of thousands of tonnes of food waste it claimed had been sent for animal feed was instead sent to anaerobic digestion. The supermarket chain, which has been vocal about transparency on food waste reporting, has corrected its food waste figures from 45% between 2016 to 2017 and 2022 to 2023, to just 18%.
Retail Wire
JANUARY 31, 2024
On Tuesday, PayPal announced that it would be laying off around 2,500 jobs, or 9% of its staff across the globe.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Gazette
JANUARY 31, 2024
Boots and Superdrug have launched NHS Pharmacy First across stores nationwide. Boots termed the development as “one of the most significant changes” in pharmacy healthcare. From today, consumers have access to advice, treatment and prescription-only medicines for seven common conditions under the new NHS service. As part of the scheme, patients can seek guidance and get treatment for common health conditions including sinusitis, sore throat, earache, infected insect bite, impetigo, s
Retail Dive
JANUARY 31, 2024
As a new year starts, Geoffroy van Raemdonck and Marc Metrick share thoughts on luxury e-commerce, when the market might recover and how the consumer is doing.
Retail Gazette
JANUARY 31, 2024
HMV’s annual profits soared thanks to the resurgence of vinyl records and a focus on pop culture at the retailer. Pre-tax profits at HMV owner Sunrise Records & Entertainment grew from £2m to £5.3m during the year to May 2023. Meanwhile, sales at the business soared from £151m to £178m. Vinyl sales jumped 11.7% last year to their highest point since 1990, trade association BPI reported, with almost 6m records sold during the period.
Cisco Retail
JANUARY 31, 2024
For today’s IT teams, managing distributed users, devices, applications, and workloads is not an easy task—especially when these disparate elements often connect across multiple infrastructures, as we… Read more on Cisco Blogs
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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