This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Being a DTC brand is a bit of a slog lately — just ask Peloton , Wayfair or Allbirds. But as these brands and many others look to new channels, such as stores and wholesale, to combat flagging sales and elusive profitability, True Classic is doubling down on digital. . Founded in Los Angeles in 2019, the brand started out with the ambitious goal of disrupting the T-shirt category — a saturated, highly commoditized space.
Established in Hong Kong in 2018 by Paris-born Julien De Preaumont, Le Dessert has quickly gained a reputation for its signature Pavlovas and Charlotte layer cake creations, as well as creative jar desserts and cookies. With pop-ups in prestigious malls, including Landmark and Pacific Place, and collaborations with luxury brands such as Burberry, Chanel and Cartier, Le Dessert has carved out a space for itself in Hong Kong’s competitive gourmet marketplace.
Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer. Numerous socioeconomic and macroeconomic factors have created a perfect storm of challenges that has business leaders feeling the heat. Issues such as inflation and the ongoing supply chain crisis don’t seem to be going away, so businesses only have so much control over material and product shortages.
Questions and anxiety levels are being raised across the world as we adjust to our present reality. The currents of change can feel swift and frightening as we stumble from the pandemic to changing ways of working and other global crises. We’ve moved on from talking about unprecedented change, resilience, and the new normal. We now discuss uncertainty and tolerance in serious tones.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Bloomingdale’s has launched a multi-brand virtual shopping experience for the holidays with dedicated spaces featuring Chanel , Ralph Lauren and Nespresso. Developed by Emperia , the virtual store is available via the Bloomingdale’s website on desktop and mobile. Ralph Lauren “floor” in the Bloomingdale’s virtual store. Chanel, Ralph Lauren and Nespresso each have their own dedicated “floor” in the virtual store that users can transition between by using the virtual elevator.
After several years of impacted Christmas holiday periods, retailers are now gearing up for the first peak period in some time when consumers won’t be in lockdown or self-isolating due to Covid-19. This change, while important for the retail industry overall, is incredibly important for the grocery sector, which benefits most from the Christmas tradition of getting together with family and friends for long breakfasts that turn into lunch, and then turn into dinner.
Foot Locker President and CEO Mary Dillon is “looking for ways to simplify the business to make sure we’re focused on the areas that hold the most strategic value and will generate the most return,” she said on a Nov. 18 call with investors. The retailer aims to create a consumer-driven demand engine by growing its ecommerce operations while adjusting its global operations, including halting a planned expansion into Japan.
Foot Locker President and CEO Mary Dillon is “looking for ways to simplify the business to make sure we’re focused on the areas that hold the most strategic value and will generate the most return,” she said on a Nov. 18 call with investors. The retailer aims to create a consumer-driven demand engine by growing its ecommerce operations while adjusting its global operations, including halting a planned expansion into Japan.
Watchfinder’s arrival in Bicester Village will provide watch lovers with immediate access to over 150 highly sought after and otherwise unobtainable luxury timepieces including Rolex, Patek Philippe, Cartier, Audemars Piguet, IWC and Jaeger-LeCoultre to name but a few – all of which have been meticulously inspected, authenticated and prepared by Watchfinder’s team of expert watchmakers in Europe’s largest accredited and independent service centre.
Delivery startup Gopuff has updated its services to make ordering easier with a new version of its app that was introduced Nov. 19. Ahead of the Thanksgiving holiday, the company has introduced a gifting option that allows shoppers to send items to recipients who are Gopuff users, or even those who are not on the app, according to TechCrunch. Gift-givers are prompted to enter a recipient’s address information and add a message.
It’s no secret that introducing a new product to the market can be extremely difficult. Coming up with the product idea feels like the first big hurdle, but the true challenge comes from a different step—doing your homework. It’s important that you gain a deep understanding of your customer base. Who are they? Are they happy with your products?
The wellness industry is booming and the pandemic only served to speed up its growth. Here, the leaders of three successful brands discuss how they thrive in their niche of the market. Steve Terry, founder of Youtime. Inside Retail : How would you describe Youtime? Steve Terry: We see Youtime as a service. We like to consider ourselves your concierge in the wellbeing space.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Walmart is testing drones to deliver goods from a preset menu of items in as few as 30 minutes. The retailer’s pilot program is currently being conducted in six states — Arizona, Arkansas, Florida, Texas, Utah, and Virginia — with market coverage of four million households.
Shopping can be an anxiety-inducing experience for the one in five Australians who live with a disability. For those with non-visible conditions such as cognitive differences and sensory sensitivities, the customer experience is at best, hit and miss. Neurodiversity (neurological-diversity) is the term coined by Australian sociologist Judy Singer in the late 1990s and refers to natural variations in the brain that manifest in sensory sensitivities, learning and communication styles that are diff
Inflation is weighing heavily on the minds of many Americans with consumer sentiment now about the same as it was during the Great Recession. Forty-one percent of Americans say they are having difficulty keeping up with essential expenses, up from 29 percent last year, according to the Census Bureau.
Blooms The Chemist is expanding its network with three additional stores in the Sydney neighbourhoods of Crow’s Nest, Gladesville, and Penrith. Blooms The Chemist is a network of more than 115 pharmacies in NSW, Queensland, Victoria, SA, NT, and WA that provide expert advice and professional service to local communities. The company entered the Northern Territory in June, opening four outlets in Darwin.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Members of the nation’s largest railroad union rejected a tentative labor deal with freight railroads, raising concerns about supply chain disruptions. Around 51 percent of SMART Transportation Division members voted against ratifying the pact. “SMART-TD members with their votes have spoken, it’s now back to the bargaining table for our operating craft members,” the SMART-TD president, Jeremy Ferguson, said in a statement.
The wellness industry is booming and the pandemic only served to speed up its growth. Here, the leaders of three successful brands discuss how they thrive in their niche of the market. Steve Terry, founder of Youtime. Inside Retail : How would you describe Youtime? Steve Terry: We see Youtime as a service. We like to consider ourselves your concierge in the wellbeing space.
Plaintiff’s firms continue to file variations of state law wiretapping lawsuits over “session replay” software and “live chat” or “chatbot” applications in various jurisdictions. These filings typically allege that companies use such software tools to record users’ interactions with a website without first obtaining users’ consent, thereby violating the wiretapping, eavesdropping, or interception provisions of various state laws.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Chipotle Mexican Grill (Newport Beach, Calif.) has opened its 500th restaurant with a Chipotlane, its digital order drive thru pick-up lane. Located in Louisville, Ky., the milestone opening underscores the brand’s “ongoing commitment to driving access and convenience to real food,” the restaurant chain said in a news release. “Chipotlanes are the digital drive thru of the future and a key piece of our growth strategy as we plan to more than double our restaurant count over the long-
H&M (Stockholm, Sweden) has lifted the curtain on a new store design that will change with the seasons, and sometimes faster than that. The fast-fashion brand calls it a “rotating style” concept, which has debuted in the Williamsburg neighborhood of Brooklyn, N.Y., and will remain open through January 2024. Every four to 12 weeks, a new “chapter” will be revealed at the 7000-square-foot space.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
New York’s Cannabis Control Board has been slow to approve licenses for companies looking to open recreational marijuana shops. Unauthorized shops have been popping up around the state in the meantime and owners are threatening to sue if the state attempts to shut them down.
Meat served at the Four Seasons resort at COP27 was not raised on a farm or a ranch. It came from a test tube, a method advocates are promoting as a way to meet the world’s protein needs while fighting climate change.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Amerlux’s SPEQ-L. The system allows you to instantly change color temperature, hue, saturation and intensity. These SPEQ-L track heads work to improve product visibility using open-protocol Bluetooth connectivity. In addition to its daylighting sensors, this system allows you to instantly change color temperature, hue, saturation and intensity as desired.
Employers are planning to raise workers’ wages by an average of 4.6 percent next year, according to a survey by Willis Towers Watson. The raises would be the highest annual bump in 15 years, although they would still trail the rate of inflation, which is above seven percent.
A Master Franchise happens when an investor goes all in. These franchisees pay big money to develop business opportunities in a specific territory. They recruit new franchisees, train them and offer support. Master franchise opportunities cover a number of new businesses over a specific period. Here’s some more good information on this franchising opportunity.
Brands are setting minimum prices to limit retailer discounting and protect margins on their products. Minimum price programs set the lowest price that retailers can advertise a brand’s products for sale.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
317 
Let's personalize your content