Retail TouchPoints

NOVEMBER 21, 2022

Bloomingdale’s has launched a multi-brand virtual shopping experience for the holidays with dedicated spaces featuring Chanel , Ralph Lauren and Nespresso. Developed by Emperia , the virtual store is available via the Bloomingdale’s website on desktop and mobile. Ralph Lauren “floor” in the Bloomingdale’s virtual store. Chanel, Ralph Lauren and Nespresso each have their own dedicated “floor” in the virtual store that users can transition between by using the virtual elevator.

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Department Stores Fashion Shopping Customer Experience 306

Inside Retail

NOVEMBER 21, 2022

Established in Hong Kong in 2018 by Paris-born Julien De Preaumont, Le Dessert has quickly gained a reputation for its signature Pavlovas and Charlotte layer cake creations, as well as creative jar desserts and cookies. With pop-ups in prestigious malls, including Landmark and Pacific Place, and collaborations with luxury brands such as Burberry, Chanel and Cartier, Le Dessert has carved out a space for itself in Hong Kong’s competitive gourmet marketplace.

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Payment Services Wholesale Shipping Accounting 246

Retail TouchPoints

NOVEMBER 21, 2022

Delivery startup Gopuff has updated its services to make ordering easier with a new version of its app that was introduced Nov. 19. Ahead of the Thanksgiving holiday, the company has introduced a gifting option that allows shoppers to send items to recipients who are Gopuff users, or even those who are not on the app, according to TechCrunch. Gift-givers are prompted to enter a recipient’s address information and add a message.

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Location Shopping ATS Marketing 278

Inside Retail

NOVEMBER 21, 2022

After several years of impacted Christmas holiday periods, retailers are now gearing up for the first peak period in some time when consumers won’t be in lockdown or self-isolating due to Covid-19. This change, while important for the retail industry overall, is incredibly important for the grocery sector, which benefits most from the Christmas tradition of getting together with family and friends for long breakfasts that turn into lunch, and then turn into dinner.

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Supermarket Promotions Returns Consumer 244

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

NOVEMBER 21, 2022

Watchfinder’s arrival in Bicester Village will provide watch lovers with immediate access to over 150 highly sought after and otherwise unobtainable luxury timepieces including Rolex, Patek Philippe, Cartier, Audemars Piguet, IWC and Jaeger-LeCoultre to name but a few – all of which have been meticulously inspected, authenticated and prepared by Watchfinder’s team of expert watchmakers in Europe’s largest accredited and independent service centre.

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Boutique Finance Location Fashion 147

Inside Retail

NOVEMBER 21, 2022

The wellness industry is booming and the pandemic only served to speed up its growth. Here, the leaders of three successful brands discuss how they thrive in their niche of the market. Steve Terry, founder of Youtime. Inside Retail : How would you describe Youtime? Steve Terry: We see Youtime as a service. We like to consider ourselves your concierge in the wellbeing space.

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Beauty and Health Planning Marketing Consumer 130

Inside Retail

NOVEMBER 21, 2022

Shopping can be an anxiety-inducing experience for the one in five Australians who live with a disability. For those with non-visible conditions such as cognitive differences and sensory sensitivities, the customer experience is at best, hit and miss. Neurodiversity (neurological-diversity) is the term coined by Australian sociologist Judy Singer in the late 1990s and refers to natural variations in the brain that manifest in sensory sensitivities, learning and communication styles that are diff

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Customer Experience Store Layout Shopping Fashion 130

Retail Wire

NOVEMBER 21, 2022

Inflation is weighing heavily on the minds of many Americans with consumer sentiment now about the same as it was during the Great Recession. Forty-one percent of Americans say they are having difficulty keeping up with essential expenses, up from 29 percent last year, according to the Census Bureau.

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Shopping Consumer 130

Inside Retail

NOVEMBER 21, 2022

Blooms The Chemist is expanding its network with three additional stores in the Sydney neighbourhoods of Crow’s Nest, Gladesville, and Penrith. Blooms The Chemist is a network of more than 115 pharmacies in NSW, Queensland, Victoria, SA, NT, and WA that provide expert advice and professional service to local communities. The company entered the Northern Territory in June, opening four outlets in Darwin.

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Retail Wire

NOVEMBER 21, 2022

Members of the nation’s largest railroad union rejected a tentative labor deal with freight railroads, raising concerns about supply chain disruptions. Around 51 percent of SMART Transportation Division members voted against ratifying the pact. “SMART-TD members with their votes have spoken, it’s now back to the bargaining table for our operating craft members,” the SMART-TD president, Jeremy Ferguson, said in a statement.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

ATS

Inside Retail

NOVEMBER 21, 2022

The wellness industry is booming and the pandemic only served to speed up its growth. Here, the leaders of three successful brands discuss how they thrive in their niche of the market. Steve Terry, founder of Youtime. Inside Retail : How would you describe Youtime? Steve Terry: We see Youtime as a service. We like to consider ourselves your concierge in the wellbeing space.

Beauty and Health 130

Beauty and Health Planning Marketing Consumer 130

Wiser

NOVEMBER 21, 2022

It’s no secret that introducing a new product to the market can be extremely difficult. Coming up with the product idea feels like the first big hurdle, but the true challenge comes from a different step—doing your homework. It’s important that you gain a deep understanding of your customer base. Who are they? Are they happy with your products?

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Marketing Advertising Target Market Consumer 147

Retail Wire

NOVEMBER 21, 2022

New York’s Cannabis Control Board has been slow to approve licenses for companies looking to open recreational marijuana shops. Unauthorized shops have been popping up around the state in the meantime and owners are threatening to sue if the state attempts to shut them down.

Shopping 100

Shopping 100

Hunton Andrews Kurth

NOVEMBER 21, 2022

Plaintiff’s firms continue to file variations of state law wiretapping lawsuits over “session replay” software and “live chat” or “chatbot” applications in various jurisdictions. These filings typically allege that companies use such software tools to record users’ interactions with a website without first obtaining users’ consent, thereby violating the wiretapping, eavesdropping, or interception provisions of various state laws.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

NOVEMBER 21, 2022

Meat served at the Four Seasons resort at COP27 was not raised on a farm or a ranch. It came from a test tube, a method advocates are promoting as a way to meet the world’s protein needs while fighting climate change.

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Promotions ATS 100

Small Biz Trends

NOVEMBER 21, 2022

Shopify have published its Black Friday Cyber Monday global research survey, and one of its main revelations is that shoppers are demanding products that last. 78% of Black Friday Shoppers Want Products That Last. The results also showed that businesses are seeking a connection with customers across more channels, while consumers are becoming much more climate-conscious in their shopping habits.

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Consumer Promotions Shopping Planning 98

Retail Wire

NOVEMBER 21, 2022

Employers are planning to raise workers’ wages by an average of 4.6 percent next year, according to a survey by Willis Towers Watson. The raises would be the highest annual bump in 15 years, although they would still trail the rate of inflation, which is above seven percent.

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Planning 100

Retail Dive

NOVEMBER 21, 2022

Nike Aventura in Miami mimics the tech features at the company’s other locations and marks yet another investment in data-driven stores.

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Location ATS 116

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

NOVEMBER 21, 2022

Brands are setting minimum prices to limit retailer discounting and protect margins on their products. Minimum price programs set the lowest price that retailers can advertise a brand’s products for sale.

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Advertising 100

VMS

NOVEMBER 21, 2022

Amerlux’s SPEQ-L. The system allows you to instantly change color temperature, hue, saturation and intensity. These SPEQ-L track heads work to improve product visibility using open-protocol Bluetooth connectivity. In addition to its daylighting sensors, this system allows you to instantly change color temperature, hue, saturation and intensity as desired.

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Retail Wire

NOVEMBER 21, 2022

Matthew Kaness, CEO of GoodwillFinds.com, says that shoppers are going to the site to buy luxury goods, including art and collectibles, designer handbags and vintage sneakers. An authenticated Picasso signed print recently sold on the site for $2,500.

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Retail Dive

NOVEMBER 21, 2022

Wealthy consumers are shrugging off inflation and buying high-end goods at higher prices, but that could soften soon.

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Consumer ATS 121

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Independent Retailer

NOVEMBER 21, 2022

To successfully launch any small business off the ground, you need a business plan. Even if it is just a simple sheet of paper, it is important for entrepreneurs to do their homework and understand where they are in the market, where they are going, and think strategically about the goals they want to set for their company. . “A well-written business plan can mean the difference between success and failure — not only when it comes to securing capital, but also as it relates to actually running y

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Planning Target Market Finance Wholesale 85

Retail Dive

NOVEMBER 21, 2022

Families of all income levels are planning to increase their spending during the holiday, as well as their reliance on credit cards.

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Planning 108

VMS

NOVEMBER 21, 2022

Chipotle Mexican Grill (Newport Beach, Calif.) has opened its 500th restaurant with a Chipotlane, its digital order drive thru pick-up lane. Located in Louisville, Ky., the milestone opening underscores the brand’s “ongoing commitment to driving access and convenience to real food,” the restaurant chain said in a news release. “Chipotlanes are the digital drive thru of the future and a key piece of our growth strategy as we plan to more than double our restaurant count over the long-

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Returns Planning Location ATS 81

Retail Dive

NOVEMBER 21, 2022

A comprehensive returns strategy can enhance shopper engagement while minimizing the impact on the bottom line.

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Returns 104

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

VMS

NOVEMBER 21, 2022

H&M (Stockholm, Sweden) has lifted the curtain on a new store design that will change with the seasons, and sometimes faster than that. The fast-fashion brand calls it a “rotating style” concept, which has debuted in the Williamsburg neighborhood of Brooklyn, N.Y., and will remain open through January 2024. Every four to 12 weeks, a new “chapter” will be revealed at the 7000-square-foot space.

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Fast Fashion Fashion ATS 74

Independent Retailer

NOVEMBER 21, 2022

by Mark Hook. A Shift In Advertising Focus. 4 Tactics to Grow and Protect Cash Flow. Consumer Spending Will Be Lower. As the ‘golden quarter’ once again rolls around — the third since the pandemic began — retailers have learnt from experience to expect a direct challenge to business. In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widel

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Shopping Merchant Services Consumer Planning 73

Retail Dive

NOVEMBER 21, 2022

A multi-branded space features shopping experiences from Ralph Lauren, Nespresso and Chanel.

Department Stores 110

Department Stores Shopping 110

LS Retail

NOVEMBER 21, 2022

©iStock/Olga Beliaeva What's affecting me, my clients, my colleagues and other global small business owners: Gratefulness: a necessary ingredient for relationships (and in business). Why gratitude matters in our world. Quote of the week: "Always remember people who have helped you along the way, and don't forget to lift someone up." – words from Roy T.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning