Inside Retail

NOVEMBER 21, 2022

Established in Hong Kong in 2018 by Paris-born Julien De Preaumont, Le Dessert has quickly gained a reputation for its signature Pavlovas and Charlotte layer cake creations, as well as creative jar desserts and cookies. With pop-ups in prestigious malls, including Landmark and Pacific Place, and collaborations with luxury brands such as Burberry, Chanel and Cartier, Le Dessert has carved out a space for itself in Hong Kong’s competitive gourmet marketplace.

Payment Services 246

Payment Services Wholesale Shipping Customer Experience 246

Retail Focus

NOVEMBER 21, 2022

Watchfinder’s arrival in Bicester Village will provide watch lovers with immediate access to over 150 highly sought after and otherwise unobtainable luxury timepieces including Rolex, Patek Philippe, Cartier, Audemars Piguet, IWC and Jaeger-LeCoultre to name but a few – all of which have been meticulously inspected, authenticated and prepared by Watchfinder’s team of expert watchmakers in Europe’s largest accredited and independent service centre.

Boutique 147

Boutique Location Fashion Finance 147

Inside Retail

NOVEMBER 21, 2022

Questions and anxiety levels are being raised across the world as we adjust to our present reality. The currents of change can feel swift and frightening as we stumble from the pandemic to changing ways of working and other global crises. We’ve moved on from talking about unprecedented change, resilience, and the new normal. We now discuss uncertainty and tolerance in serious tones.

Marketing 245

Marketing Consumer Retail Marketing Marketing Spend 245

Wiser

NOVEMBER 21, 2022

It’s no secret that introducing a new product to the market can be extremely difficult. Coming up with the product idea feels like the first big hurdle, but the true challenge comes from a different step—doing your homework. It’s important that you gain a deep understanding of your customer base. Who are they? Are they happy with your products?

Marketing 114

Marketing Consumer Advertising Target Market 114

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Customer Experience

Inside Retail

NOVEMBER 21, 2022

After several years of impacted Christmas holiday periods, retailers are now gearing up for the first peak period in some time when consumers won’t be in lockdown or self-isolating due to Covid-19. This change, while important for the retail industry overall, is incredibly important for the grocery sector, which benefits most from the Christmas tradition of getting together with family and friends for long breakfasts that turn into lunch, and then turn into dinner.

Supermarket 244

Supermarket Consumer Returns Promotions 244

Retail TouchPoints

NOVEMBER 21, 2022

Being a DTC brand is a bit of a slog lately — just ask Peloton , Wayfair or Allbirds. But as these brands and many others look to new channels, such as stores and wholesale, to combat flagging sales and elusive profitability, True Classic is doubling down on digital. . Founded in Los Angeles in 2019, the brand started out with the ambitious goal of disrupting the T-shirt category — a saturated, highly commoditized space.

Marketing 122

Marketing Wholesale Advertising Apparel 122

Retail TouchPoints

NOVEMBER 21, 2022

Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer. Numerous socioeconomic and macroeconomic factors have created a perfect storm of challenges that has business leaders feeling the heat. Issues such as inflation and the ongoing supply chain crisis don’t seem to be going away, so businesses only have so much control over material and product shortages.

Customer Experience 120

Customer Experience Consumer Employee Engagement Management 120

Inside Retail

NOVEMBER 21, 2022

Shopping can be an anxiety-inducing experience for the one in five Australians who live with a disability. For those with non-visible conditions such as cognitive differences and sensory sensitivities, the customer experience is at best, hit and miss. Neurodiversity (neurological-diversity) is the term coined by Australian sociologist Judy Singer in the late 1990s and refers to natural variations in the brain that manifest in sensory sensitivities, learning and communication styles that are diff

Shopping 130

Shopping Customer Experience Store Layout Fashion 130

Retail TouchPoints

NOVEMBER 21, 2022

Bloomingdale’s has launched a multi-brand virtual shopping experience for the holidays with dedicated spaces featuring Chanel , Ralph Lauren and Nespresso. Developed by Emperia , the virtual store is available via the Bloomingdale’s website on desktop and mobile. Ralph Lauren “floor” in the Bloomingdale’s virtual store. Chanel, Ralph Lauren and Nespresso each have their own dedicated “floor” in the virtual store that users can transition between by using the virtual elevator.

Department Stores 120

Department Stores Fashion Shopping Customer Experience 120

Inside Retail

NOVEMBER 21, 2022

Blooms The Chemist is expanding its network with three additional stores in the Sydney neighbourhoods of Crow’s Nest, Gladesville, and Penrith. Blooms The Chemist is a network of more than 115 pharmacies in NSW, Queensland, Victoria, SA, NT, and WA that provide expert advice and professional service to local communities. The company entered the Northern Territory in June, opening four outlets in Darwin.

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Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path

Planning

Hunton Andrews Kurth

NOVEMBER 21, 2022

Plaintiff’s firms continue to file variations of state law wiretapping lawsuits over “session replay” software and “live chat” or “chatbot” applications in various jurisdictions. These filings typically allege that companies use such software tools to record users’ interactions with a website without first obtaining users’ consent, thereby violating the wiretapping, eavesdropping, or interception provisions of various state laws.

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Inside Retail

NOVEMBER 21, 2022

The wellness industry is booming and the pandemic only served to speed up its growth. Here, the leaders of three successful brands discuss how they thrive in their niche of the market. Steve Terry, founder of Youtime. Inside Retail : How would you describe Youtime? Steve Terry: We see Youtime as a service. We like to consider ourselves your concierge in the wellbeing space.

Beauty and Health 130

Beauty and Health Planning Marketing Consumer 130

Retail TouchPoints

NOVEMBER 21, 2022

Foot Locker President and CEO Mary Dillon is “looking for ways to simplify the business to make sure we’re focused on the areas that hold the most strategic value and will generate the most return,” she said on a Nov. 18 call with investors. The retailer aims to create a consumer-driven demand engine by growing its ecommerce operations while adjusting its global operations, including halting a planned expansion into Japan.

Planning 110

Planning Store Operations Returns Marketing 110

Retail Dive

NOVEMBER 21, 2022

Nike Aventura in Miami mimics the tech features at the company’s other locations and marks yet another investment in data-driven stores.

Location 116

Location ATS 116

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

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Retail TouchPoints

NOVEMBER 21, 2022

Delivery startup Gopuff has updated its services to make ordering easier with a new version of its app that was introduced Nov. 19. Ahead of the Thanksgiving holiday, the company has introduced a gifting option that allows shoppers to send items to recipients who are Gopuff users, or even those who are not on the app, according to TechCrunch. Gift-givers are prompted to enter a recipient’s address information and add a message.

Shopping 105

Shopping Location ATS Marketing 105

Small Biz Trends

NOVEMBER 21, 2022

A Master Franchise happens when an investor goes all in. These franchisees pay big money to develop business opportunities in a specific territory. They recruit new franchisees, train them and offer support. Master franchise opportunities cover a number of new businesses over a specific period. Here’s some more good information on this franchising opportunity.

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Location Marketing ATS 98

Retail Dive

NOVEMBER 21, 2022

Wealthy consumers are shrugging off inflation and buying high-end goods at higher prices, but that could soften soon.

Consumer 120

Consumer ATS 120

Small Biz Trends

NOVEMBER 21, 2022

Shopify have published its Black Friday Cyber Monday global research survey, and one of its main revelations is that shoppers are demanding products that last. 78% of Black Friday Shoppers Want Products That Last. The results also showed that businesses are seeking a connection with customers across more channels, while consumers are becoming much more climate-conscious in their shopping habits.

Consumer 98

Consumer Shopping Promotions Planning 98

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Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.

Shopping

VMS

NOVEMBER 21, 2022

Amerlux’s SPEQ-L. The system allows you to instantly change color temperature, hue, saturation and intensity. These SPEQ-L track heads work to improve product visibility using open-protocol Bluetooth connectivity. In addition to its daylighting sensors, this system allows you to instantly change color temperature, hue, saturation and intensity as desired.

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Retail Dive

NOVEMBER 21, 2022

Families of all income levels are planning to increase their spending during the holiday, as well as their reliance on credit cards.

Planning 107

Planning 107

Independent Retailer

NOVEMBER 21, 2022

To successfully launch any small business off the ground, you need a business plan. Even if it is just a simple sheet of paper, it is important for entrepreneurs to do their homework and understand where they are in the market, where they are going, and think strategically about the goals they want to set for their company. . “A well-written business plan can mean the difference between success and failure — not only when it comes to securing capital, but also as it relates to actually running y

Planning 85

Planning Target Market Wholesale Finance 85

VMS

NOVEMBER 21, 2022

Chipotle Mexican Grill (Newport Beach, Calif.) has opened its 500th restaurant with a Chipotlane, its digital order drive thru pick-up lane. Located in Louisville, Ky., the milestone opening underscores the brand’s “ongoing commitment to driving access and convenience to real food,” the restaurant chain said in a news release. “Chipotlanes are the digital drive thru of the future and a key piece of our growth strategy as we plan to more than double our restaurant count over the long-

Returns 81

Returns Location Planning ATS 81

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Independent Retailer

NOVEMBER 21, 2022

Over 80 percent of current warehouses operate without any automation, meaning supply chains and their data are left unoptimized. Increasing data transparency will display any constraints allowing you to develop suitable solutions. With over 80 percent of supply chain disruptions caused by human error, employing intelligent software to take over monotonous daily tasks will ensure they are finished faster and without mistakes. by Sunil Kardam.

Supply Chain Management 81

Supply Chain Management Inventory Management Management Planning 81

Retail Dive

NOVEMBER 21, 2022

A comprehensive returns strategy can enhance shopper engagement while minimizing the impact on the bottom line.

Returns 104

Returns 104

VMS

NOVEMBER 21, 2022

H&M (Stockholm, Sweden) has lifted the curtain on a new store design that will change with the seasons, and sometimes faster than that. The fast-fashion brand calls it a “rotating style” concept, which has debuted in the Williamsburg neighborhood of Brooklyn, N.Y., and will remain open through January 2024. Every four to 12 weeks, a new “chapter” will be revealed at the 7000-square-foot space.

Fast Fashion 74

Fast Fashion Fashion ATS 74

Retail Dive

NOVEMBER 21, 2022

A multi-branded space features shopping experiences from Ralph Lauren, Nespresso and Chanel.

Department Stores 110

Department Stores Shopping 110

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Frontend experience can make or break the customer journey. For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. But moving to a composable commerce platform doesn’t have to be an all-or-nothing endeavor, and it doesn’t have to be a years-long undertaking.

ATS

Independent Retailer

NOVEMBER 21, 2022

by Mark Hook. A Shift In Advertising Focus. 4 Tactics to Grow and Protect Cash Flow. Consumer Spending Will Be Lower. As the ‘golden quarter’ once again rolls around — the third since the pandemic began — retailers have learnt from experience to expect a direct challenge to business. In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widel

Shopping 73

Shopping Consumer Merchant Services Marketing 73

Retail Dive

NOVEMBER 21, 2022

The Postal Service will be less reliant on “peak season heroics” this year, an agency representative said at a House subcommittee hearing.

ATS 83

ATS 83

LS Retail

NOVEMBER 21, 2022

©iStock/Olga Beliaeva What's affecting me, my clients, my colleagues and other global small business owners: Gratefulness: a necessary ingredient for relationships (and in business). Why gratitude matters in our world. Quote of the week: "Always remember people who have helped you along the way, and don't forget to lift someone up." – words from Roy T.

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Retail Dive

NOVEMBER 21, 2022

The toy giant bought the business for $4 billion in 2019. It plans to retain some production capabilities to support projects around key brands.

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Planning 83

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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