Mon.Jun 05, 2023

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WSJ: Amazon Deploys AI to Detect Damaged Goods in Fulfillment Centers

Retail TouchPoints

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. The AI is 3X more effective at identifying damage than warehouse workers, to whom the task currently falls, Christoph Schwerdtfeger, a software development manager at Amazon, told WSJ.

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Good360 launches program to help retailers boost sustainability

Inside Retail

Good360 and the Australian Retailers Association (ARA) have established an innovative program to speed the transition to a circular economy and address the cost of living challenge. Good360 Inner Circle – which requires Inner Circle partners to demonstrate a commitment to sustainability and social impact – tackles two common concerns of Australians: sustainability and the pressures brought by the rising cost of living.

Wholesale 246
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Lululemon Plans 30+ New International Stores with Majority in Fast-Growing China Market

Retail TouchPoints

Lululemon is looking to continue strong global growth after a 60% international sales increase boosted the retailer’s revenue growth to 24% in Q1 2023, which ended April 30, bringing total sales to $2 billion for the quarter. The company is planning to open 50 net new stores this year, and 30 to 35 will be international, with the majority located in China.

Planning 270
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Retailers discover that anti-LGBTQ extremists can not be appeased

Retail Wire

Most retailers that have drawn the attention of anti-LGBTQ groups have chosen to conduct business as usual and ignore the vitriolic language and threats of violence associated with these movements. Those such as Anheuser-Busch and Target that have sought a middle ground have found it only encourages the people threatening their workers.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Good360 launches program to help retailers boost sustainability

Inside Retail

Good360 and the Australian Retailers Association (ARA) have established an innovative program to speed the transition to a circular economy and address the cost of living challenge. Good360 Inner Circle – which requires Inner Circle partners to demonstrate a commitment to sustainability and social impact – tackles two common concerns of Australians: sustainability and the pressures brought by the rising cost of living.

Wholesale 245
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Multi-Enterprise Platforms Fully Leverage 3D Design Software

Retail TouchPoints

3D design software has revolutionized product development for fashion and apparel brands and retailers. Tools like Browzwear’s Lotta and Vstitcher applications, CLO and Adobe Illustrator 3D introduce a world of efficiencies: In addition to cutting down on long garment approval cycles and speeding up fit processes, they’ve alleviated designers’ reliance on physical samples, reducing waste.

Apparel 241

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Aldi Partners with Instacart to Create Virtual C-Store Featuring Popular SKUs

Retail TouchPoints

Powered by Instacart , Aldi will offer nearly 2,000 of its most-shopped items for delivery in as fast as 30 minutes. The Aldi Express service is now available from more than 2,100 Aldi supermarket locations across the U.S. “We know our customers live hectic lives, and sometimes that means they don’t have time to make it to the grocery store — even for a quick trip,” said Scott Patton, VP of National Buying at Aldi in a statement.

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Buy Buy Baby may survive Bed Bath & Beyond’s bankruptcy

Retail Wire

Bed Bath & Beyond has received interest from two bidders in its Buy Buy Baby business. One unnamed buyer plans to keep about 75 percent of the chain’s stores open should it be successful in acquiring it. The other, Babylist, is also interested but seeking to acquire only the Buy Buy Baby trademark and domain.

Planning 204
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CNBC: Two Potential Purchasers Express Interest in BuyBuy Baby

Retail TouchPoints

Bed Bath & Beyond has reportedly received interest in BuyBuy Baby from at least two bidders, according to CNBC. DTC baby registry website Babylist is looking at the retailer’s trademark and domain, while an unnamed bidder is looking at BuyBuy Baby as a going concern and has expressed interest in keeping 75% of stores open. The size of the unnamed bidder’s offer is also unknown, but correspondence seen by CNBC noted that the company was seeking an additional $50 million in capital to shore up

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A 2023 recession appears unlikely to happen

Retail Wire

Employers added 339,000 jobs in May, weakening the prospects that a recession will hit the U.S. in 2023. “We’re running out of time for a 2023 recession,” said Justin Wolfers, an economics professor at the University of Michigan. “We’ve never had a recession when the labor market was running this hot.

Marketing 189
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Pandora opens new store at Braehead Centre

Retail Focus

Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is excited to announce that leading jewellery retailer, Pandora , has opened a new store at the centre. The store has a modern look and feel, and is designed to be more intuitive to the customer journey, allowing shoppers to browse and interact with products more easily.

ATS 147
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How HomePro aims to grow in Thailand’s fragmented DIY market 

Inside Retail

Thailand’s HomePro is strengthening its market leadership in the country’s DIY/home improvement industry in the first half of 2023. Home improvement in Thailand is a big deal. According to Statista Market Insights, the DIY and Hardware market was worth US$14.21 billion (A$21.5 billion) in 2022, and this figure probably understates the true size of the pie.

Marketing 130
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5 Ways Small Businesses Can Manage Supply Chain Issues

Wiser

As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses. It’s important to get it right, as any hiccups in the process can have serious consequences for your business.

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Apple’s Vision Pro will kickstart tired electronics sector, say analysts

Inside Retail

The Apple Vision Pro unveiled overnight marks the “true start of an era in which augmented reality devices will become a more mainstream part of consumer and retail markets,” according to one retail analyst. The Apple Vision Pro, described as the world’s first spatial operating system, will join a nascent AR headset race – but at a launch price of US$3499 is unlikely to find a market beyond core Apple fans and corporate buyers once it hits the market early next year, says Neil Saunders, MD at Gl

Marketing 130
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Retailers cut supply chain costs as purchasing patterns change

Retail Wire

Some retailers are laying off workers in distribution and fulfillment centers. Others are closing warehouses or delaying plans to open new facilities.

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How Middle Eastern retailer Sun & Sand Sports aims to succeed in Singapore

Inside Retail

In May, Emirati sports retailer, Sun & Sand Sports (SSS), opened its first flagship store in Southeast Asia, in Singapore’s Raffles City. The 11,000 sq ft store features products from well-known fitness and lifestyle brands and a 3D foot scanner that customers can use to help them find the right fit. According to Mohammad A. Baker, deputy chairman and CEO of GMG, the global well-being company that owns SSS, “the Asian market is extremely strong and the company is very confident in the region

Consumer 130
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Twitter’s U.S. ad sales fall 59 percent

Retail Wire

Twitter owner Elon Musk has maintained that most of the advertisers that left the social media site have returned and ad revenues are rebounding. The numbers tell a different story with ad sales for the five weeks from April 1 to the first week of May down 59 percent year-over-year.

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Decoding the journey from online research to in-store purchase

Inside Retail

The impact of inflation and the rising cost of living has radically changed the way Australians are shopping, and is creating a turbulent outlook for retailers as shoppers tighten their purse strings. With customers implementing more cost-cutting measures than ever, retailers need to quickly adapt to better meet their demands with shopping experiences that add value.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Famous celebs helped Walmart associates celebrate annual event

Retail Wire

Kevin Hart hosted the 2023 edition of the Walmart Associates Celebration event at Bud Walton Arena in Fayetteville, AR. Shania Twain, John Legend, Snoop Dogg and Pitbull also performed and Marvel stars Chris Hemsworth and Chris Evans took the stage to promote new products.

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The honeymoon is over; is your brand prepared for what comes next?

Inside Retail

The Australian economy has proven remarkably resilient. We’ve endured fires, floods and pandemics, fractured supply chains and soaring inflation. Despite the doom-and-gloom predictions and strain on the family budget for the average Australian, we’ve held up pretty well. The longtail impact of Covid stimulus and historically low interest rates has been even longer than most predicted.

Consumer 130
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River Island deploys RFID and other tech to put customers into new clothes

Retail Wire

River Island, which has 250 stores in the UK and franchised and partner locations in North America, Europe and the Middle East, uses RFID and other digital tech to make it easier for customers to find and try on clothing.

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‘Wake up and change direction’ retailers tell Reserve Bank

Inside Retail

Retailers have responded swiftly to the Reserve Bank’s decision to raise interest rates yet again on Tuesday – by another 25 basis points to 4.1 per cent. The move comes just days after a 5.75 per cent increase in the minimum wage which will cost employers more than $50 a week for all affected staff. National Retail Association CEO Greg Griffith urged the Reserve Bank “to wake up and change direction” saying Australian business owners needed a break to assess the latest economic impacts before a

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Kroger’s payroll mistakes have led to unhappy associates and lawsuits

Retail Wire

Kroger accidentally paid 50 bakery managers too big a bonus based on its store incentive program and is asking the workers to repay the overpayment over time. The grocer has experienced other payroll issues that have led to workers in five states filing four lawsuits against the employer.

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How an Aussie startup is helping Lululemon tap into ‘infinite recycling’

Inside Retail

International apparel brand Lululemon has partnered with Australian environmental startup Samsara Eco, as part of an initiative to tackle textile waste. The multi-year collaboration will see Lululemon harness Samsara Eco’s circularity technology to create new recycled nylon plastics and polyester from apparel waste. It has been described by the company as the world’s first “infinitely recycled” project using nylon 66 and polyester materials.

Apparel 130
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How Target went from loud and proud — to silent

Retail Dive

The mass retailer remains quiet after pulling Pride merchandise from some stores out of safety concerns. LGBTQ+ groups, human rights advocates and marketers say that sends the wrong message.

Marketing 110
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??US skiwear brand Halfdays makes Australia debut

Inside Retail

US-based outdoor apparel brand Halfdays has launched in Australia and New Zealand selling trans-seasonal apparel made from recycled materials. Established in 2020 by Olympic freestyle aerial skier Kiley McKinnon and recreational skier Ariana Ferwerda, the direct-to-consumer skiwear brand sells functional cold-weather active wear. “I’ve competed alongside Australian athletes and spent some time in beautiful Australia myself – I knew expanding our brand to a place so immersed in the outdoors would

Outdoor 130
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Celebrating nature-based solutions this World Environment Day

Cisco Retail

For World Environment Day we wanted to add to the global celebration by lifting up the stories of several of our Cisco Foundation Climate Impact and Regeneration Portfolio grantee partners working in… Read more on Cisco Blogs

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Armani tests sustainable cotton production in Italy

Inside Retail

Luxury fashion house Armani Group has started an experimental agroforestry plantation in southern Italy to test new ways to produce cotton sustainably, it said on Monday. Armani said cotton planting started last month over one hectare of land – to be expanded to five hectares – in the southern region of Apulia. Agroforestry is a land-use system that plants trees in and around crop and pastureland.

Fashion 130
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Cisco Black Belt Fire Jumper Training for Cisco Partners

Cisco Retail

Black Belt Fire Jumper Training for Cisco Partners is the foundational Cisco security portfolio training program, identical to the Fire Jumper Academy for Cisco Employees.

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Will the recent wage increase tip businesses over the edge?

Inside Retail

The Fair Work Commission’s (FWC) decision to increase the award rates of pay by 5.75 per cent for 2.5 million workers appears to have divided business and union groups among familiar lines. Set to be implemented on 1 July, the FWC has also lifted the national minimum wage by 8.6 per cent following the alignment of the minimum wage with the C13 classification wage rate.

Consumer 130
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio