Retail TouchPoints
JUNE 9, 2025
Summer is peak season for many retailers, and hiring seasonal workers to meet that demand is critical. But with the pressure to find quality candidates in a short amount of time, summer hiring can be very challenging for talent teams. In the past, they had to muddle through this high-stress process, crossing their fingers that they’d hired the right people.
Inside Retail
JUNE 9, 2025
Food, liquor and hardware retailer Metcash will merge its Independent Hardware Group and Total Tools Holdings to strengthen the brand’s hardware pillar. The merger will bring together Metcash’s hardware brands, including Mitre 10, Home Hardware and Total Tools. Metcash says the merger will result in the company having a single, leading, scaled hardware business serving home builders, professional tools and commercial trades, and the DIY home improvement sector.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
JUNE 9, 2025
TJ Maxx has launched the You Sponsored by TJ Maxx program, which will award 10 women designated as “True Originals” with custom sponsorship deals designed to support their next moves in three categories: opportunity, connections and visibility. Additionally, TJ Maxx has recruited Co-sponsors for the program from the worlds of sports, music, beauty and design who will provide mentorship and advice to the winners.
Inside Retail
JUNE 9, 2025
In its second major collapse in less than a decade, Toys R Us Australia and New Zealand has once again handed itself over to administrators , marking the latest chapter in a cautionary tale of retail miscalculation. Once the go-to destination for generations of Australian children, the beloved toy brand has been suspended from the Australian Securities Exchange and is now searching for buyers under the stewardship of administrators from BDO.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Focus
JUNE 9, 2025
As UK consumers navigate ongoing cost-of-living pressures, affordability and convenience remain decisive factors in where and how they shop. According to new research conducted by Ipsos, online marketplace Temu is rapidly gaining favour among British shoppers — not just as a source of budget-friendly goods, but also as a platform driving creative and entrepreneurial activity.
Retail TouchPoints
JUNE 9, 2025
Women’s plus-size apparel retailer Torrid could close as many as 180 brick-and-mortar locations this year, representing nearly 30% of the its 632 -store fleet. The announcement came with Torrid’s Q1 financial results, which saw net sales decline 4.9% to $266 million compared to the same period the previous year. During this period, which ended May 3, 2025, comparable sales fell 3.5%.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
The Retail Doctor
JUNE 9, 2025
Retail's dirty little secret? Most of our systems don’t talk to each other. For years, we’ve bolted on new tech in hopes it would create clarity. Instead, we ended up with disconnected software—each tool with its own data, interface, and logic. The warehouse couldn’t see labor needs. POS had no idea what was stuck in the receiving area. Scheduling was a guessing game.
Inside Retail
JUNE 9, 2025
More than two-thirds of Australians plan to shop during the end-of-financial-year sales period to optimise their saving due to rising living costs, according to PayPal Australia research. The survey revealed that during major sales events, more than three-quarters tend to shop with price awareness to avoid overspending, and most of them maximise best-price purchases by taking advantage of flash deals.
Retail Gazette
JUNE 9, 2025
Matalan is set to invest over £25m into its UK store estate this year as part of a multi-year transformation programme. The fashion and homeware retailer will upgrade 30 stores and open 10 new or relocated sites across key regions including London, Essex, Hampshire and Northern Ireland. The move follows a £25m funding boost from anchor investors last month.
Inside Retail
JUNE 9, 2025
Laura Youngson started Ida Sports in 2018 after identifying a gap in the market for soccer boots made for women. With an expanding partnership with a major US sport retailer and a pop-up opening in London this month, the brand is on the brink of broad awareness. Here, we speak with the founder about Ida Sports’ origin story, what’s next for the business and how it has been hurt by tariffs.
Advertisement
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Gazette
JUNE 9, 2025
The retail industry has lost more than 360,000 jobs over the past decade, according to new data from the Office for National Statistics (ONS), sparking fresh concern over the sector’s long-term employment prospects. The latest report reveals that there were 2.76 million retail jobs in March 2025. When adjusted for seasonal variation using a four-quarter average, the total stands at 2.8 million — down 93,000 compared to the same period last year, and 364,000 fewer than in 2015.
Retail Focus
JUNE 9, 2025
Photographer: Jason Alden, www.jasonalden.com 0781 063 1642 Hammerson announces that Rita-Rose Gagné has informed the Board of her intention to step down and retire from her position as Chief Executive Officer of Hammerson in 2026. She will remain with the business for the next 12-months, bringing continuity while a successor is identified. This timeframe will also allow for a full handover and orderly transfer of her responsibilities.
Small Biz Trends
JUNE 9, 2025
Key Takeaways Identify Common Pain Points: Recognizing challenges like long wait times, poor communication, and lack of personalization is crucial to improving customer experience. Streamline Processes: Enhance efficiency by refining service delivery and establishing clear, consistent communication practices to reduce customer frustration. Prioritize Customer Relationships: Implement a systematic follow-up process and personalized interactions to foster loyalty and increase conversion rates.
Retail Wire
JUNE 9, 2025
In a digital era where perception can be manufactured and outrage amplified, a new report suggests that the backlash against Target over its diversity, equity, and inclusion (DEI) efforts may have been more artificial than genuine. Fake Accounts Helped Fuel the Target Backlash A report from Israeli tech firm Cyabra, and furnished to USA Today , has uncovered a coordinated disinformation campaign aimed at inflating outrage against Target between January and April of this year.
Advertisement
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Small Biz Trends
JUNE 9, 2025
Key Takeaways Obscure Holidays Defined: These are lesser-known celebrations that often highlight unique themes, such as National Doughnut Day or International Left-Handers Day, providing delightful opportunities for engagement. Business Benefits: Celebrating obscure holidays can set your business apart by fostering community involvement, boosting social media interaction, and attracting new customers through themed promotions and events.
Retail Gazette
JUNE 9, 2025
Tesco is launching a 90s themed nightclub to mark its Clubcard loyalty scheme’s 30th birthday. The grocer ‘s pop-up, called “Club Card,” is an exclusive club for Clubcard members, with door entry requiring proof of visitors’ Clubcard member status. “Club Card” will take place at The Vinyl Factory in Soho, London, with multiple sessions running from 4 July to 5 July.
Small Biz Trends
JUNE 9, 2025
Key Takeaways Sustainability Focus: Package-free shops promote eco-friendly shopping by eliminating plastic packaging and encouraging the use of reusable containers, fostering a commitment to sustainable retail practices. Waste Reduction: By shopping at package-free stores, consumers significantly reduce plastic waste and support local economies through the purchase of sustainably sourced products.
Wiser
JUNE 9, 2025
New tariffs, old playbooks With 2025 ushering in reinstated tariffs on steel and aluminum and new duties on Chinese electronics, many expected a clear surge in prices. But the reality is far more strategic than straightforward. Categories like smartphones have seen visible price hikes, while appliances and computers are behaving more cautiously, some even getting cheaper.
Advertisement
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Gazette
JUNE 9, 2025
John Lewis Partnership is set to slim down its most senior staff committee as it ramps up its turnaround efforts. The retail giant, which also owns Waitrose, will downsize its partnership council by a quarter this autumn, reducing the number of members from 57 to 43, The Telegraph reported. The committee forms a crucial part to the partnership’s democratic structure and staff that are elected to the council can have an input in how the business is run.
RETAIL MANAGEMENT SOFTWARE
JUNE 9, 2025
In today’s ultra-competitive retail landscape, inventory mismanagement can quietly erode profits. Whether you’re selling sneakers, sofa sets, or fine jewelry, carrying too much stock ties up cash, eats up space, and leads to markdowns. According to the National Retail Federation (NRF), retailers lose an estimated $50 billion annually due to inventory distortion, which includes overstock and out-of-stock issues.
Retail Gazette
JUNE 9, 2025
Poundland is planning a financial overhaul of the business in a bid for survival, which could see mass store closures and steep rent cuts imposed. The discount chain has identified hundreds of stores for rent reductions and possible closures ahead of a possible sale, The Telegraph reported. The retailer was put up for sale in March and the auction has since been narrowed down to distressed investors Hilco and Gordon Brothers.
A1 Retail
JUNE 9, 2025
Investment will see Matalan open 10 new and relocated stores and upgrade 30 existing locations in 2025 Customers will benefit from improved store layouts, elevated design and upgraded in-store technology Marks the start of a multi-year estate refresh as Matalan continues its commitment to bricks and mortar retail in the UK Matalan, the UK and international fashion and homeware retailer, today announces a £25 million+ investment in its UK store estate as it accelerates its business transformat
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Small Biz Trends
JUNE 9, 2025
Key Takeaways Understanding Printables: Printables are digital products like planners, wall art, and educational materials that customers can buy and download, offering low overhead costs for sellers. Market Trends: Popular printable types include planners, wall art, educational materials, party supplies, and budget trackers. Focusing on these niches can drive customer engagement and boost sales.
Retail Gazette
JUNE 9, 2025
Frasers Group is looking to tighten its grip on Debenhams, formerly Boohoo, by offering a cash injection amid the retailer’s debt refinancing talks. The retail giant has demanded a meeting with the retailer’s non-executive chairman Tim Morris to discuss the possibility of becoming a lender to the business, The Telegraph reported. Frasers wrote to Morris in a letter via lawyers White & Case that it “has been seeking to arrange an urgent meeting between Mr Ashley and you as the chairman
Small Biz Trends
JUNE 9, 2025
Key Takeaways Product Sourcing is Essential: Effective sourcing strategies such as wholesale, manufacturing, and dropshipping are crucial for standing out among millions of Amazon sellers. Conduct Thorough Market Research: Use tools like Amazon Best Sellers and Google Trends to ensure demand for your products and identify profitable niches. Evaluate Cost and Competition: Analyze all potential expenses and assess the competitive landscape to set a profitable pricing strategy and find market gaps.
Wiser
JUNE 9, 2025
Tariffs are up, but prices increases are lagging With raw materials like wood, metal, and foam hit by new tariffs in early 2025, the expectation was clear: furniture prices would rise, and fast. But if you’ve been tracking online prices across major retailers, that story hasn’t played out so directly. In fact, average prices across chairs, mattresses, and tables have shown anything but a straightforward inflationary trend.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Small Biz Trends
JUNE 9, 2025
Late customer payments are creating significant financial strain for small business owners, according to a new survey from Gateway Commercial Finance. The report found that 64% of small business owners currently have invoices more than 90 days overdue, with the delays accounting for 11% of their annual revenue on average. The survey of 503 small business owners revealed that late payments are becoming more frequent, with 73% saying they’ve noticed an increase in overdue invoices over the past ye
Retail Gazette
JUNE 9, 2025
Online marketplace Trouva has been acquired by Inspiration Commerce Group (ICG), marking a new chapter for the platform following a turbulent start to the year. The indie retail platform was previously taken over by GCG Capital in February, after entering pre-pack administration and temporarily suspending trading in January. Trouva has faced ongoing uncertainty in recent years, with repeated changes in ownership and overdue payments raising concerns among its boutique partners.
Retail Wire
JUNE 9, 2025
A recession is looming, and AI will be the cause, according to Klarna CEO Sebastian Siemiatkowski. AI has been replacing many white-collar jobs across numerous companies, including Klarna. AI is being implemented at an incredible pace by both large and small companies. Yet, this adoption of technology means less reliance on humans to complete various tasks.
Small Biz Trends
JUNE 9, 2025
Key Takeaways Understand Tax Implications: Recognize that extra compensation, such as bonuses and overtime, has specific tax consequences that impact both employees and employers. Withholding and Reporting Requirements: Ensure compliance with federal and state withholding requirements and accurately report additional pay on W-2 and 1099 forms to avoid penalties.
Advertisement
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Expert insights. Personalized for you.
147 
Let's personalize your content