Tue.Dec 12, 2023

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5 retailers that need a strong finish for the year

Retail Dive

These retailers have borrowed heavily, delivered soft performance, seen substantial leadership turnover or operate in a heavily discretionary sector. Can they turn themselves around?

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Charter Hall Retail to sell Southgate Square, Rosebud Plaza for $225.5 million

Inside Retail

Charter Hall Retail REIT will sell the Southgate Square in South Australia for $91 million and the Rosebud Plaza in Victoria for $134.5 million. The property development and funds management company anticipates closing the sale of Southgate Square in February and of Rosebud in June. The company secured sale agreements following unsolicited market offers and both sales are in line with the June 2023 valuations. “These sales demonstrate CQR’s ongoing active asset management and focus o

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The Art and Business of Christmas Windows in Retail

Retail Focus

Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published author | Visiting lecturer. I. Introduction Significance of Store Windows in Retail Retail displays evolved from the simplicity of handwritten signs strategically positioned both inside and outside stores during the 1800s. The importance of using creative and communicative signage was quickly grasped by shopkeepers to capture the attention of potential customers.

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Uniqlo’s 2024 Plans: 20+ New Stores in North America

Retail TouchPoints

Uniqlo will open more than 20 stores in the U.S. and Canada in 2024, including debuts in new markets for the fast fashion retailer. In May 2023 , Uniqlo, which opened its first North American location in 2005, revealed its plans to reach 200 North American locations by 2027. The retailer, which will be focusing the new store openings in the eastern and western regions of both countries, has slated nine debuts for spring 2024: U.S.: Tacoma Mall, Tacoma, Wash.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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What you need to know to be tech-ready for 2024

Inside Retail

As you’re reading this, your floor staff will only have 1,274 more repeats of “All I Want for Christmas” to endure and chances are they were out of Whamageddon weeks ago. That’s right, it’s December. Black Friday and Cyber Monday are distant memories. Everything is in readiness for the post-Christmas sales, and you’re looking forward to a few weeks of bliss before you start it all again.

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As Zulily Folds, Retailer Points the Finger at Amazon

Retail TouchPoints

Online retailer Zulily , once a Silicon Valley darling, has begun the process of winding down its business, with court filings indicating plans to close its Seattle headquarters as well as warehouses in Nevada and Ohio and a liquidation sale underway online. The company, which was acquired from Qurate Retail Group by investment firm Regent L.P. in May 2023, has not made a formal announcement of the closure, but several Zulily employees have commented on the news on LinkedIn , including Zulily Re

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Holiday shopping, Customer expectations, and Returns - Weekly Snacks #84

Tokinomo

Campaign corner Coca-Cola Christmas commercial. Coca-Cola encourages spreading winter cheer with " I Could Be Santa Claus " by Celeste in the background. From holding doors for strangers to surprising family with presents, small acts of kindness matter during the holidays. A heartwarming family reunion unfolds, and a Coca-Cola truck, driven by a man in a red suit, lights up the snowy night.

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Ebay Hits the Road to Promote New Handbag Consignment Service in LA, Las Vegas

Retail TouchPoints

Ebay is promoting its new handbag consignment service, which debuted in September , with a “Luxe Line” mobile consignment concierge that will be making stops in LA and Las Vegas from Dec. 13-16. With the aim of showing consumers how easy it is to sell their handbags on Ebay, the mobile tour also will feature a selection of items from top luxury sellers on Ebay, including the exclusive opportunity to shop a collection of handbags from the personal closet of fashion designer Jenna Lyons, Founder o

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Rituals debuts its latest concept at Victoria Square

Retail Focus

Victoria Square, the retail and leisure destination in Northern Ireland, has signed over ten national and international brands in the past 12 months, totalling more than 40,000 sq ft. Rituals is the latest brand to launch its 3,530 sq ft upsized location, creating the brand’s largest UK store.Located on the Lower Ground Floor adjacent to Ted Baker, it is also the debut of a new concept design that will now be rolled out across the UK.

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Adidas Debuts Series of Virtual Pop-Ups in Roblox

Retail TouchPoints

Adidas has opened pop-up shops offering virtual branded merchandise within seven Roblox experiences and has partnered with Roblox creator Rush Bogin (known by his screen name “Rush X”) to create an assortment of exclusive items available on a first-come, first-served basis. New product drops are scheduled throughout December 2023. The pop-up shops will be located within these Roblox experiences: Princess Dress Up Obby; Cotton Obby!

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Microsoft Discusses the Future of AI Labor

Retail Wire

To ease concerns about AI labor, Microsoft has launched an initiative in collaboration with a leading labor organization, the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO).

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Circulight — the New Scheme Enabling True Circularity in Retail Lighting

Retail Focus

This December Shoplight has launched Circulight, a new four-step circular scheme to encourage more sustainable practices in retail lighting. In an era where sustainability is paramount, Circulight demonstrates Shoplight’s commitment to environmental stewardship which is at the forefront of its innovations. The scheme can also form part of a retail brands story showcasing their commitment to sustainability across their property estate and operations.

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Bunnings splits grocery duopoly in trusted brand rankings

Inside Retail

Hardware store Bunnings has split the supermarket duopoly as Australia’s second most trusted brand, taking the place of Coles in the 12 months to September. For most of the past three years, Coles has ranked behind Woolworths, which consistently leads the list. Market research firm Roy Morgan noted that Bunnings was Australia’s most trusted brand pre-pandemic until May 2020, when Woolworths snatched the ranking. “As cost-of-living pressures deepen, this trend only worsens as much of

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New York Plans $10 Billion Investment in Semiconductors

Retail Wire

In a stride toward bolstering scientific research and development, New York State is investing $10 billion to construct a state-of-the-art semiconductor research facility at the University at Albany.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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5 AI Predictions for 2024: Navigate the Hype Cycle and Embrace Your Inner Centaur

Mulesoft

Love to know everything about artificial intelligence? Discover our top 5 AI predictions to help you keep a pulse on what's to come in 2024. The post 5 AI Predictions for 2024: Navigate the Hype Cycle and Embrace Your Inner Centaur first appeared on MuleSoft Blog.

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Tesla Cybertruck Safety Is Under Scrutiny

Retail Wire

The Tesla Cybertruck has recently drawn safety concerns from experts due to the vehicle's rigid stainless-steel exoskeleton.

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Poundland owner posts record revenue despite ‘disappointing’ profits

Retail Gazette

Poundland owner Pepco Group has posted a record full year revenue of £4.8m in the year to 30 September despite mounting profit problems. The sum marks a 17.7% increase on a constant currency basis on the previous year, driven by respective growth of 24.8% and 8.4% at Pepco and Poundland, as demand for budget goods surged amid the cost-of-living crisis.

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Hasbro Announces Major Staffing Cuts & Declining Sales

Retail Wire

In an unfolding story from the toy industry, Hasbro is going through a significant restructuring phase.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Supermarkets change recipes to cut costs but still hike prices, Dispatches finds

Retail Gazette

Supermarkets and food brands have been found to have changed the recipes of products to save money while still increasing the price for shoppers, a Dispatches and Which? investigation has found. Researchers for the Dispatches ‘Less for More: The Truth About Food Prices’ programme, which airs tonight on Channel 4, found the recipes of products on sale now had changed compared to those found in online archives with expensive ingredients stripped out, a practice known as skimplation.

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Sports Illustrated Fires CEO Amid AI-Generated Content Accusations

Retail Wire

Sports Illustrated has fired its CEO, Ross Levinsohn, after being accused of producing AI-generated content.

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Shoppers to spend record £5bn on food during Christmas week

Retail Gazette

UK shoppers are predicted to spend £5bn on food over the seven days to 24 December, making it the biggest ever week for food sales, according to NIQ. The news comes as total till sales growth at UK supermarkets have slowed 6.8% in the last four weeks ended 2 December, as shoppers save now ahead of Christmas. The consumer intelligence company found promotional activity rose 25%, up from 23% last year, as inflation slowed.

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Plans to Link Tumblr to the Wider World of Decentralized Social Media Continue

Retail Wire

Plans to connect Tumblr's blogging site to the global sphere of decentralized social media (also referred to as fediverse) continue, even though there have been hurdles along the way.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Uniqlo plans more than 20 new stores in North America in 2024

Retail Dive

The Japan-based fast fashion company is expanding its retail presence in the U.S. and Canada and expects to have 200 locations open by 2027.

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Netflix Outage Affects Millions of Users

Retail Wire

The streaming giant stopped working for users around the globe temporarily on Monday, Dec. 11.

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Dollar General among fastest growing brands for Gen Z TikTok users: report

Retail Dive

Inflation and the pursuit of cheaper alternative products could be driving interest in the discount retailer, Morning Consult said.

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Krispy Kreme & ‘Elf’ Bring the ‘Day of the Dozens’ Annual Celebration

Retail Wire

The annual “Day of the Dozens” celebration at Krispy Kreme is making a triumphant return.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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The Next One Billion Lives

Cisco Retail

Last week, Cisco shared the news that we’ve achieved our ten-year goal to positively impact one billion lives through the Cisco Foundation, Social Impact grants, and Networking Academy – one year ahe… Read more on Cisco Blogs

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Kroger Announces Extra Savings This Festive Season for Seniors

Retail Wire

Kroger targets senior citizens with their upcoming special promotion.

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Amazon pilots grocery subscription service in 3 cities

Retail Dive

The program offers Prime customers unlimited free delivery from Amazon Fresh and Whole Foods Market on orders over $35 and unlimited 30-minute pickup regardless of order size.

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TikTok Becomes First Non-Gaming App To Reach $10B in Consumer Spending

Retail Wire

TikTok has made history by becoming the first non-game mobile app to turn over $10 billion in consumer spending.

Consumer 100
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio