Fri.Jan 21, 2022

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NRF Big Show 2022 Returns to In-Person Format Despite COVID Challenges

Retail TouchPoints

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. The 112 th annual show featured 190 sessions, more than 300 speakers and 700+ exhibitors. Outgoing NRF Chairman Mike George, former President and CEO of Qurate Retail , drew a parallel between the event’s success and the performance of the retail industry over the past two years: “Retailers showed a willingness to embra

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3 searchandising strategies for 2022

Inside Retail

Searchandising is the combination of the terms “search” and “merchandising” (and, no, we didn’t come up with the term!). It’s the process of curating on-site search results to help your customers discover important products on your website as they’re shopping. In fact, it’s not just search that can be merchandised.

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How Content Creator Marketplaces can Succeed in Serving Buyers and Sellers

Retail TouchPoints

For the last 25 years, online marketplaces such as Etsy, Mercado Libre and Rakuten have been the go-to sources for consumers buying physical goods from creators. But in recent years, particularly during the pandemic, the rapidly growing “creator economy” has opened the door to online shopping hubs that are solely dedicated to digital content. There are some 50 million content creators worldwide that sell digital content, according to estimates from SignalFire , including educational courses, dig

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Bathrooms are going hi-tech

Retail Wire

Americans have spent much of the past two years investing money in their homes to make them more comfortable to live in. Technological advancements in bathroom fixtures are expected to have a profound effect going forward on dollars spent on this part of the house. No-touch faucets, smart showers and interactive makeup mirrors are just some of the changes due to hit America’s bathrooms.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Neiman Marcus Promotes New Supply Chain, Technology Leaders

Retail TouchPoints

Neiman Marcus has promoted two new C-level executives to support its Revolutionizing Luxury Experiences growth roadmap. Amanda Martin has been named SVP, Chief Supply Chain Officer and Vijay Karthik has been named SVP, Chief Technology Officer. In her new role, Martin will take over responsibility for all supply chain operations. She also will oversee the retailer’s photo studio and customer care divisions.

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Netflix says subscriber growth will slow

Retail Wire

Netflix added 8.3 million new subscribers in the fourth quarter to bring its worldwide total to 222 million. The video subscription service does not expect its sales trajectory to continue at the same pace in 2022. Netflix recently increased the monthly fees it charges for its basic and standard subscription plans.

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Mark Cuban opens online pharmacy with a generic focus

Retail Wire

Mark Cuban’s Cost Plus Drug company launched an online pharmacy on Wednesday with 100 generic drugs covering a wide variety of medical conditions. The company owned by the celebrity billionaire plans to complete construction on its own pharmaceutical factory this year in an effort to deliver prescription drugs at lower costs to consumers.

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Many local stores face closure unless cost issues are addressed, says NFRN’s Scottish president

Talking Retail

Soaring costs will put many local stores out of business unless governments step in to protect them, says the president of the NFRN in Scotland. Fershan Ashiq, who owns shops in Prestonpans and Levenhall, East Lothian, says energy prices and forthcoming increases in the minimum wage were combining to put retailers in an impossible position. This story continues at Many local stores face closure unless cost issues are addressed, says NFRN’s Scottish president.

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Kroger offers $1 grocery deliveries for a limited time

Retail Wire

Kroger is offering customers who place orders of $35 or more the option of having them delivered for $1. The offer is available for a limited time. “As customers continue to experience winters cold amidst the ongoing pandemic, we encourage shoppers to consider grocery delivery for the added relief it can bring to their shopping experience,” said Melissa Eads, corporate affairs manager for Kroger Nashville.

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More than 700 Nisa stores expected to have its latest EPoS system by end of 2022

Talking Retail

The number of Nisa stores using the company’s Evolution electronic point-of-sale (EPoS) system has risen by a quarter in the last year, says the group. This means nearly 550 stores now have the system, a figure that is expected to go well past 700 in 2022. Nearly 200 (190) were installed in 2021. Nisa’s IT. This story continues at More than 700 Nisa stores expected to have its latest EPoS system by end of 2022.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Peloton halting production of exercise equipment as sales slow

Retail Wire

Peloton’s shares took a major hit yesterday after a report surfaced that the company would halt production on its connected stationary bicycles and treadmills in the face of slowing demand. The company, which has been hampered by a recall and public relations issues, did not comment on the news.

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How FHIR integrations enable healthcare interoperability

Mulesoft

In an increasingly digital world, we are seeing a bulk load of data coming from mobile, web applications, smart digital experiences, and real-time technologies. Everything is going digital. From the travel industry to agriculture, digitalization is happening all around us in response to COVID-19 — and this has especially impacted healthcare. Across healthcare and life […].

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Group led by former Fresh Thyme CEO buys 33 Save A Lot stores

Retail Wire

The founder and former CEO of Fresh Thyme Farmers Market, Chris Sherrel, has joined with other grocery industry veterans to found Ascend Grocery LLC. Ascend has acquired 33 Save A Lot locations in the Orlando, FL, area. “By combining the brand’s great quality and low prices with our understanding of how to provide superior customer service and an outstanding shopping experience, I believe we can make a real impact for customers in the greater Orlando area,” said Mr.

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Have you heard? There’s a new Partner Operational Readiness hub!

Cisco Retail

Are you looking to accelerate your organization’s operational effectiveness and the ability to transact recurring revenue at scale? Then, we would like to introduce you to our renewed Partner Operational Readiness Hub ! As the world is still facing uncommon and challenging times, we understand that it is paramount to keep creating new, fresh, and innovative ways to reach our partners and distributors that will help them to be well prepared for changes in offers, policies, processes, and capabili

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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King Soopers and UFCW reach tentative deal on labor contract

Retail Wire

King Soopers’ employees represented by the United Food and Commercial Workers Local 7 have reached a tentative deal with the Kroger-owned chain on a new three-year labor contract. Workers, who have been on strike for 10 days, will vote to ratify the deal and return to their jobs.

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Helping SMEs Thrive, Locally As Well as Globally

LS Retail

©iStock/undefined undefined Small- and medium-sized enterprises (SMEs) are the lifeblood of our economies. They account for the vast majority of businesses worldwide and are important contributors to job creation and global economic development. At a time when the global economy is still reeling from the effects of the health crisis, the ICC Small Business Champions Network will form a new informal advisory group to support the development of ICC’s global and regional work in market intelligence

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Walmart’s e-comm leader is leaving, replacement announced

Retail Wire

Casey Carl, who has led the e-commerce business for Walmart U.S. since taking over in 2020 for Marc Lore, is leaving the company at the end of February. He is being replaced by Tom Ward, the retailer’s senior Vice President of last-mile delivery.

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Around the world in 3-clicks

Cisco Retail

In collaboration with the Galata ‘ON AIR’ team. Since 2013, Galata has inspired our Cisco employees in India. We hire a hall and perform dances, sing songs, play instruments, act out skits, organize a fashion show, and enjoy some stand-up comedy at this annual cultural event. It’s a time of coming together, and meeting our colleagues and friends in person.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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NRF 2022: An Englishman in New York

VMS

Saturday, my first night and first stop in New York to attend NRF’s “Big Show,” I went to check out the (relatively) new JD Sports in Times Square. Seeing the Brit flag flying reassured me that some U.K. retailers can still make it in The Big Apple. The flagship is good, and the digital overload, with screens at almost every turn, make the visit a phygital (a word that should be consigned to the bin, truth be told) experience of the kind that we are told about, but all too often fail to encounte

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BH Cosmetics files under Chapter 11

Retail Dive

The indie brand has succumbed to challenges brought on by the pandemic, despite high-profile partnerships last year with Iggy Azalea and Doja Cat.

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Nespresso opens new experiential boutique at Trinity Leeds

A1 Retail

Innovative concept introduced to inspire and excite consumers through immersive experiences that share coffee as an art. Nespresso has launched a new experiential boutique at the Trinity Leeds shopping centre. The evolved boutique concept is designed to meet shoppers’ changing needs and preferences by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees.

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Presto Coffee achieves B Corp certification

Retail Times

London-based Presto Coffee is delighted to have been recognised as a certified B Corporation, one of only a handful of British coffee producers to date, achieving a fantastic 92.3 B Impact Score.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Saint Espresso Launches at Angel Central

A1 Retail

CBRE Investment Management welcomes independent Coffee House within the newly revitalised destination. CBRE Investment Management celebrates the new year and launch of the neighbourhood café and coffee roasters, Saint Espresso , for its flagship London location at Angel Central, joining its first-ever café on Pentonville Road in Islington. Situated in the bespoke glass fronted kiosk within the revitalised central plaza of Angel Central, a key part of the refurbishment, Saint Espresso has been sp

ATS 59
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Food retail holding up well despite strong headwinds, says BRC boss

Talking Retail

Shopworkers deserve huge credit for ensuring that Christmas sales held up despite inflation and other problems, says the British Retail Consortium (BRC). But customers face a difficult 2022, warned the BRC’s chief executive, Helen Dickinson. Following the latest Office for National Statistics retail sales figures, which showed 5.3% year-on-year growth for November, she said: “The.

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Shopper donations at Lakeside Village to aid RSPCA

A1 Retail

Lakeside Village Outlet Shopping will give four-legged friends a helping hand with monthly donations to the local RSPCA set to begin. Kind-hearted shoppers will be asked to bring any unwanted clothes, shoes and toys to the centre which will then be donated to RSPCA Doncaster Rotherham District Branch shops. There are shops in Doncaster, Thorne and Rotherham, which support the RSPCA’s work to rehabilitate and rehome animals in need.

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Aerosoles footwear brand to be acquired by American Exchange

Retail Dive

The shoe seller survived a bankruptcy in 2017 and is set to become its own division under its new parent, which both licenses and owns brands.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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King Soopers Strike Ends After 10 Days

VMS

A 10-day strike by 8000 King Soopers employees has drawn to a close after the grocer and United Food and Commercial Workers Local 7 tentatively reached an agreement on a new collective bargaining agreement, The Denver Post reports. Union members will vote on the proposed three-year contract on Monday, the article says. Terms of the deal are not yet public.

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Best Posts of 2021 + Reader Survey

Thrifts and Tangles

Today I’m sharing a round-up of our best Thrifts & Tangles post from 2021. I’ll be sharing our most popular posts on the Blog and YouTube. At the end of this post, there’s a reader survey. If you decide to answer the survey questions (designed to help us improve our content), you will be entered […]. The post Best Posts of 2021 + Reader Survey appeared first on Thrifts and Tangles.

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CBRE Brokers Sale of 29,600-Square-Foot Retail Center in Tampa

Shopping Center

Tampa, Fla. — CBRE has brokered the sale of Palms Connection, a 29,600-square-foot retail center in Tampa for $8.5 million. The sale included an undeveloped 0.6 acre outparcel. Mark Shellabarger and Ari Ravi of CBRE in Tampa were brokers on… The post CBRE Brokers Sale of 29,600-Square-Foot Retail Center in Tampa appeared first on Shopping Center Business.

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Nespresso opens experiential boutique at Trinity Leeds

Retail Times

Nespresso has launched a new experiential boutique at the Trinity Leeds shopping centre. The evolved boutique concept is designed to meet shoppers’ changing needs and preferences by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.