Retail TouchPoints

FEBRUARY 15, 2023

Every retailer has customers with varying degrees of knowledge of their products, and for legendary guitar-maker Gibson those customers range from curious amateurs to seasoned professionals. This has resulted in a customer base with incredibly varied experience and expectations for the brand’s instruments, requiring a smart approach that can meet each customer at their own stage of their personal musical journey.

Customer Experience 290

Customer Experience Wholesale Accessories Shopping 290

Inside Retail

FEBRUARY 15, 2023

Chemist Warehouse is entering a new retail category, launching its first Optometrist Warehouse in Malvern, Victoria. Through a partnership with Chemist Warehouse the new chain will “revolutionise the optical sector” the company said, bringing consumers high-quality, easily accessible, and reasonably-priced eye care. “Optometrist Warehouse is focused on broad-based patient health as well as eye wellness, working hand-in-hand with our pharmacy colleagues, in each community we ser

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Consumer 246

Retail TouchPoints

FEBRUARY 15, 2023

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. Accenture’s AI.Retail platform — which helps retailers better utilize data and artificial intelligence to optimize common operations such as customer acquisition, pricing and promotions, assortment and supply chain — can now be deployed on Google Cloud.

Merchant Services 290

Merchant Services Markdowns Store Operations Planning 290

Inside Retail

FEBRUARY 15, 2023

Crime has always been an issue in retail. However, the last few years have seen significant levels of crime hitting the retail industry in several key ways. Customer aggression has been one of the most notable forms of retail crime in the last few years, but growing levels of theft and organised retail crime are beginning to hit businesses across the sector.

Shrinkage 245

Shrinkage Department Stores Supermarket Management 245

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

FEBRUARY 15, 2023

International fashion brand Vivienne Tam hosted an immersive metaverse experience at New York Fashion Week (NYFW) alongside its real-world runway show on Feb. 12, 2023. Image from the real-world Vivienne Tam runway show at NYFW. Photo credit: Vivienne Tam Produced in partnership with Web3 platform Vatom , the invitation-only event brought both in-person and virtual attendees together for an exclusive runway experience.

Fashion 278

Fashion ATS Marketing 278

Inside Retail

FEBRUARY 15, 2023

Super Retail Group says sales increases across all four of its core brands helped deliver strong profit growth in its December half. For the six months to December 31, sales were up 15 per cent to $1.96 billion while statutory tax-paid profit grew 30 per cent to $144 million. By segment, sports retail subsidiary Rebel registered $682 million in like-for-like sales, up 13 per cent driven by higher foot traffic and healthy inventory levels in seasonal categories.

Outdoor 245

Outdoor Apparel Consumer 245

Inside Retail

FEBRUARY 15, 2023

Charter Hall Retail Reit, the trans-Tasman owner of malls and retail properties, has reported $124.7 million in statutory tax-paid profits in interim results. Charter Hall Retail Reit is managed by Charter Hall Group (CQR), one of Australia’s leading property groups. For the six months to December 31, operating earnings were $83.4 million, up 1.6 per cent compared to the prior corresponding period.

Shopping 244

Shopping Management 244

Retail TouchPoints

FEBRUARY 15, 2023

Petco will expand its exclusive retail partnership with  Canadian Tire with the addition of Petco shop-in-shops at 99% of Canadian Tire stores by the middle of 2023 as well as a dedicated product assortment online at canadiantire.ca. An estimated 90% of Canadians live just 15 minutes away from a Canadian Tire store, which will help the pet retailer expand its reach into Canada’s $5.3 billion pet market.

Location 277

Location Shopping ATS Marketing 277

Tokinomo

FEBRUARY 15, 2023

Retail merchandising is a critical aspect of the grocery industry that can greatly impact the success of a store. The way products are displayed, organized, and promoted can influence customer behavior and drive sales. In this article, we will explore the best practices for retail merchandising in the grocery industry to help you improve your store’s performance.

Grocer 194

Grocer Promotions Customer Experience Retail Marketing 194

Retail TouchPoints

FEBRUARY 15, 2023

Neiman Marcus Group (NMG) has made a series of strategic changes to its operating model as it continues to advance its Revolutionize Luxury Experiences transformation strategy. The changes include an updated leadership structure that moves additional group-level responsibilities to each of the company’s brand presidents, as well the elimination of a number of positions representing “less than 5% ” of its workforce.

Customer Experience 264

Customer Experience Planning Marketing 264

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

FEBRUARY 15, 2023

Premium department store David Jones is set to host a range of in-store festivities and experiences, as part of pride month. Between February 23 and March 5, the retailer’s Bondi and Elizabeth Street stores in Sydney will feature live performances from a diverse dance troupe called Briefs Factory. The undertaking commemorates the launch of David Jones’ Our Window, Your Stage series which will turn the window displays of the stores into “animated performance platforms” Apart from the

Planning 130

Planning Department Stores Accessories Fashion 130

Retail TouchPoints

FEBRUARY 15, 2023

U.S. Vice President Kamala Harris and the Partnership for Central America have secured more than $950 million in new private sector commitments in response to the Call to Action for Northern Central America. Launched by Harris in May 2021, the Partnership for Central America is an independent organization that aims to address the root causes of migration by creating economic opportunity in the region.

Telecommunications 263

Telecommunications Apparel Promotions Marketing 263

Inside Retail

FEBRUARY 15, 2023

Founded in 1972, General Pants Co is one of Australia’s most iconic streetwear brands with more than 60 stores and seven websites globally. In 2022, it became part of the Alquemie Group , joining a suite of household brands including Lego Certified Stores, Ginger & Smart, SurfStitch and Pumpkin Patch in Alquemie’s rapidly growing portfolio. During recent years, General Pants has achieved major milestones both online and offline, investing in local and global expansion and new technology part

Accounting 130

Accounting Marketing Management ATS 130

Retail Wire

FEBRUARY 15, 2023

Pepsi drinkers have a chance to try a soda the beverage giant created with Peeps. The companies announced the limited-time return of the Pepsi x Peeps marshmallow-flavored drink, calling it a “true celebration of the approaching spring season.

Returns 130

Returns 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

FEBRUARY 15, 2023

Back in January, the UK’s Business and Human Rights Resource Centre (BHRRC) revealed that it had identified 198 cases of labour and human rights violations affecting at least 104,000 workers in Myanmar’s garment sector. Many of the documented allegations occurred in factories linked to big fashion brands including Zara-owner Inditex, Bestseller, Primark and H&M.

Fashion 130

Fashion Accounting Marketing ATS 130

Retail Wire

FEBRUARY 15, 2023

36 Walmart stores in seven states have drone delivery hubs recently launched by DroneUp, Flytrex and Zipline. Walmart and other big businesses including Amazon have begun offering drone delivery in recent years. Walmart tested drone delivery in 2020 and in 2021 announced an investment in drone delivery company DroneUp.

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Inside Retail

FEBRUARY 15, 2023

Jason Gillbee, an 18-year-old Australian footballer who was recently drafted by the Greater Western Sydney Giants, has been all over the media recently for his unusual drinking choices. Three years ago, he made the decision to exclusively replace his water intake with milk. Since then, he has shot to prominence on social media platforms like TikTok for his love of milk – and reliance on the product for its hydrating effects – and has been given the moniker, ‘milk man.

Promotions 130

Promotions Marketing Management Apparel 130

Retail Wire

FEBRUARY 15, 2023

French fashion brand Louis Vuitton has named Grammy-winning producer, rapper, singer and songwriter Pharrell Williams as its new menswear creative director. The company called Williams a visionary whose creative universes include music, art, and fashion.

Fashion 130

Fashion 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

FEBRUARY 15, 2023

For an Australian company, selling Mexican food in the US might seem like a quixotic endeavour. After all, if there’s one thing the US doesn’t lack, it’s a variety of food from south of the border. But Guzman Y Gomez, which boasts 180 sites across Australia, Singapore and Japan is ambitious. In January, it opened one of its restaurants in Schaumberg, Illinois, and, according to CEO Steven Marks, throwing open the doors led to a two-mile queue of cars waiting to sample some of the company’s Mexic

Planning 130

Planning Location Returns Marketing 130

Retail Wire

FEBRUARY 15, 2023

Meta announced today it’s exiting the livestream shopping business on Instagram, following a similar change on Facebook. Beginning March 16, 2023, Instagram users will no longer be able to tag products while livestreaming — a capability that has been generally available to U.S. businesses and creators since 2020.

Shopping 130

Shopping 130

Dezeen

FEBRUARY 15, 2023

Architecture studio Gonzalez Haase AAS has completed a store on London 's Regent Street for Icelandic clothing brand 66º North, featuring curved walls and freestanding plinths made from rammed earth. The Berlin-based studio headed by Pierre Jorge Gonzalez and Judith Haase set out to create a holistic concept for the store that represents Iceland in an original way, rather than relying on stereotypes.

ATS 115

ATS Shopping Location Planning 115

Retail Wire

FEBRUARY 15, 2023

Tuesday Morning Corp. filed for bankruptcy protection for the second time since the onset of the Covid-19 pandemic. The discount retailer filed in Texas, listing assets and liabilities of $100 million to $500 million, in its bankruptcy petition. It emerged from its last bankruptcy in January 2021 after closing about 200 stores, cutting its employee headcount and slashing debt.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

A1 Retail

FEBRUARY 15, 2023

Touchwood Shopping Centre in Solihull has continued to expand its leading offer with the arrival of Spanish fashion retailer Mango. Mango has taken a 5,250 sq ft ground floor unit on a new ten-year lease. The arrival of Mango is in line with the wider strategy – developed and implemented by Touchwood owner The Ardent Companies UK (“Ardent UK”) alongside asset manager Sovereign Centros – to diversify the scheme’s offer and attract premium brands to the scheme.

ATS 111

ATS Fashion Management Location 111

Retail Wire

FEBRUARY 15, 2023

Chipotle Mexican Grill is opening a new brand called Farmesa Fresh Eatery in a Santa Monica ghost kitchen. Farmesa is Chipotle’s first spinoff attempt during CEO Brian Niccol’s tenure and will have a soft opening in late February. The brand’s bowls will feature a protein, green or grain, two sides, one of five sauces and a topping option. Prices will range from $11.95 to $16.95.

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Retail Dive

FEBRUARY 15, 2023

Direct-to-consumer darlings like Warby Parker and Allbirds helped pave the way for more brands to enter the space. But now, the playbook has changed.

Consumer 117

Consumer 117

Retail Wire

FEBRUARY 15, 2023

Sales at retailers rose far more than expected in January as consumers persevered despite rising inflation pressures. Advance retail sales for the month increased 3%, compared to expectations for a rise of 1.9%, the Commerce Department reported Wednesday. Excluding autos, sales increased 2.3%, according to the report, which is not adjusted for inflation.

Consumer 100

Consumer ATS 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

FEBRUARY 15, 2023

The move, which goes into effect March 16, follows the removal of the Shop tab this month and arrives amid a period of revenue declines.

Shopping 118

Shopping 118

Retail Wire

FEBRUARY 15, 2023

Subway, one of the world’s most recognizable fast food brands, has confirmed it’s up for sale. The 58-year-old company said Tuesday that its shareholders are “exploring a possible sale” of the company and that it has hired J.P. Morgan to help conduct the process. A price tag wasn’t announced in Subway’s statement, but the Wall Street Journal said Subway could be valued at more than $10 billion.

ATS 100

ATS 100

Retail Minded

FEBRUARY 15, 2023

Denver, CO (February 15, 2023) – The Independent Retailers & Sellers Conference is proud to return to ASD Market Week at their upcoming Las Vegas trade show, which will be held February 26 to March 1, 2023. The IRSC at ASD will welcome experts from companies that include Shopware, GETIDA, Carbon6, SellerBasics, ForcedGet, Bardi Toto Media, Amazon Sellers Attorney, Amazon Lit, Retail Uncensored and more – as well as deliver over forty educational sessions during this four-day experience.

Marketing 98

Marketing Wholesale Inventory Management Returns 98

Shopping Center

FEBRUARY 15, 2023

Tulsa, Okla. — Mohr Capital has acquired 20 acres of land in Tulsa for the development of a 50,000-square-foot shopping center, dubbed Tulsa Marketplace. Mohr will deliver a build-to-suit space for REI, which will anchor the property. Completion of construction… The post Mohr Capital Acquires 20 Acres in Tulsa to Develop 50,000-Square-Foot Tulsa Marketplace appeared first on Shopping Center Business.

Shopping 98

Shopping 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience