Mon.Dec 19, 2022

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Holiday Home Stretch: Serve Last-Minute Shoppers but Plant Seeds for Future Sales

Retail TouchPoints

Retailers looking to take full advantage of each store they operate need to consider not only their own value proposition but what the surrounding area offers as well. Malls and outdoor spaces both offer advantages to physical retailers, and making the most of these opportunities is a matter of understanding why and how shoppers are visiting each area, according to Placer.ai’s Retail Corridors and Indoor Malls: A Holiday Head-to-Head report.

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Victoria’s Secret to introduce ‘store of the future’ concept in Melbourne

Inside Retail

Lingerie label Victoria’s Secret is set to launch its first Australian store-of-the-future retail concept on the ground level of the luxury shopping complex Emporium Melbourne this Wednesday. . The concept store will introduce a new design with a more open floor plan, brighter lighting, updated fitting rooms, a beauty bar, and soft touches throughout.

Fashion 264
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Torrid Launches Resale Program as ThredUP’s First Plus-Size Partner

Retail TouchPoints

Torrid has entered the Resale-as-a-Service (RaaS) business to serve its size 10-to-30 customers, becoming resale platform ThredUP ’s first plus-size brand. The ThredUP RaaS platform allows brands to tap into its Clean Out program, which helps consumers clean out their closets for retailer credit. U.S. customers can print a prepaid shipping label from torrid.thredup.com, fill a shippable box with apparel, shoes and accessories from any brand and send it to ThredUP free of charge.

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Grocery trends, holiday commercials, and Super Saturday - Weekly Snacks #37

Tokinomo

Holiday commercials. Macy is speechless. You know the moment when you give somebody you love a gift and hold your breath until they react? This is the essence of Macy’s Christmas commercial. A family is unwrapping gifts and when the mother thought they were done, her husband surprises her with the ultimate gift. We all held our breath waiting for her reaction.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Why health, fitness and beauty brands are getting real (and funny)

Inside Retail

Health, fitness and beauty. Put those three words together and they give aspiration, perfection and a number of other ideals that are impossible to live up to. A simple image search for health and fitness reveals screeds of bronzed, impossibly-toned bodies, paired with motivational slogans encouraging people to try harder, reach further, strive, dominate, or ‘just do it’.

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Build-A-Bear Expands Metaverse Pawprint with Tycoon Game Launch

Retail TouchPoints

The lockdowns and store closures necessitated by the COVID-19 pandemic were particularly hard on experiential retailers like Build-A-Bear , with its signature bear-making experience a key part of in-person sales. However, the brand adapted to the changes in brick-and-mortar retail, in part by turning its stores into microfulfillment centers and also by bringing its signature bear-making experience online in November 2021.

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Amazon Faces Strikes in the UK and Germany as Workers Seek Higher Pay

Retail TouchPoints

Amazon is facing labor challenges outside the U.S. as workers at a Coventry, UK warehouse become the first in that country to take formal strike action, and German union Verdi is reportedly encouraging workers to undertake a rolling strike during the leadup to Christmas, according to Reuters. Employees at the Coventry warehouse, which is unionized under GMB , voted to walk out on a formal strike, likely in early 2023, in response to Amazon’s offer for a 50 pence per hour pay increase.

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Australia’s first citywide digital marketplace debuts – in Adelaide

Inside Retail

An Australian-first citywide digital marketplace has been launched in Adelaide, allowing South Australians to shop through a range of retailers and have their orders delivered the next day. Delivered by the Adelaide Economic Development Agency (AEDA) through the City of Adelaide, ByADL is an online platform that brings together more than 60 city retailers in categories including fashion, health and beauty, jewellery, homewares, toys, and food and beverage.

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Resellers vs. Retailers: How to Handle the Bot Problem

Retail TouchPoints

Have you ever had your eye on a limited-edition item from your favorite brand? Occasionally, brands will advertise special releases on items like sneakers or jackets, other times it can be furniture or a once-in-a-lifetime experience like VIP tickets to meet your favorite artist. Last Crumb even drops limited amounts of special-flavored cookies. . All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or servic

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An outdoor park and walking track: Inside Aeon’s latest mall in Cambodia

Inside Retail

Phnom Penh’s reputation as an up-and-coming retail hub took another stride forward on Thursday, 15 December, when Japanese retail and shopping centre giant Aeon staged a soft opening for its third mall in the Cambodian capital , in the southern district of Meanchey. The mall, on a 1.74 hectare site about eight kilometres from downtown Phnom Penh, is officially called Aeon Meanchey but is likely to be referred to on the street as Aeon 3, falling in line with the simplified local appellations of i

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Get This Ultimate Guide to Online Reviews Today

Small Biz Trends

Sponsored Post. Online reviews play a critical role in business. From everything like local restaurant choices, to hair salon decisions to online product purchases – it’s likely that the first thing you do is read the businesses online reviews. According to a recent study , the number of people who check online reviews first is as high as 77%.

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How Salvos aims to break the stigma around secondhand Christmas gifts

Inside Retail

The tradition of gift-giving at Christmas drives billions of dollars in retail sales every year. In Australia alone, consumers are expected to spend $63.9 billion this festive season, according to Roy Morgan and Salesforce. But the reality is that the pressure to purchase meaningful items for dozens of friends and family members leads to millions of unwanted gifts being purchased each year – only to be thrown away.

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As inflation slogs on, the repo man is working overtime

Retail Wire

Car repossessions fell the early months of the pandemic because borrowers took advantage of stimulus checks and got more slack from sympathetic lenders, but the inflation of the last year has reversed the trend, sending repo rates to highs not seen since 2019. “These repossessions are occurring on people who could afford that $500 or $600 a month payment two years ago,” said Ivan Drury, director of insights at Edmunds, “but now everything else in their life is more expensive.”.

ATS 130
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L Catterton invests in plus-size fashion platform BloomChic

Inside Retail

LVMH-backed L Catterton has invested an undisclosed sum in a digital-first fashion and lifestyle platform for plus-size women BloomChic. The investment and partnership will help BloomChic scale up its operations and offerings. Founded last year, BloomChic makes fashion and lifestyle products more accessible for women sized 10-30, establishing itself as a brand that resonates with consumers who embrace female empowerment, body positivity, and social inclusion.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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With shoppers returning to stores, retail CIOs turn to in-store tech upgrades

Retail Wire

Retail technology chiefs pushed their departments to ramp up e-commerce operations quickly during the pandemic in attempts to keep pace with the surge in online purchasing behavior, but now online sales are easing back. As in-store shopping levels normalize, retail CIOs are focusing their attention on in-store payment systems, in particular, as an area where the technology is failing to meet demand.

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Visitation Data now available in GapMaps Live

Inside Retail

Retailers who operate a franchise or multiple store networks can now access powerful insights on real-time human movement data to and from locations using authorised location data collected from mobile phones. Available in GapMaps Live , a powerful cloud-based mapping software used by more than 500 brands across 23 countries to support their network strategies and location intelligence planning, the provision of visitation data enables faster and more informed location decisions based on empiric

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Musk polls Twitter on his fate as CEO and is voted down

Retail Wire

Elon Musk, Twitter’s capricious CEO, launched a poll in his Twitter feed on Sunday asking, “Should I step down as head of Twitter? I will abide by the results of this poll.” As of this morning, after over 17.5 million votes, the poll is displaying “final results”: 57.5 percent – Yes; 42.5 percent – No. Musk has denied suggestions that he has a new CEO in mind for the job.

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Rebel unveils health and well-being experience concept

Inside Retail

Sports retailer Rebel has opened an expanded store at Warringah Mall, seeking to provide customers with an enhanced shopping experience and to help them meet fitness goals. Customers can make an appointment at the new store to meet with fitness experts to discuss choosing products that help them meet their training goals, and there is a new yoga and pilates department featuring equipment, gear, and accessories.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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H&M releases metaverse-inspired collection

Retail Dive

Encompassing both the physical and digital worlds, the launch will include augmented reality filters, a metaverse experience and real-life products.

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No one chooses to watch ads – but they do choose to join loyalty programs

Inside Retail

Let’s make something clear right out of the gate – today’s consumers hate ads. . They hate it when pop-ups literally pop up uninvited as they scroll through social media walls, when the so-called ‘shorts’ prevent them from watching new movie trailers on YouTube, when cookie-driven promos suggest buying things they read about by accident the other day… when ads feel like an invasion of privacy – showing that the algorithm has probably translated too much of their needs and

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Is self-checkout worth the investment?

Retail Dive

While the tech can speed up shopping trips and let employees take on new tasks, it doesn’t come without its frustrations, experts say.

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What to Do When Ransomware Strikes

Small Biz Trends

Ransomware attacks are on the rise. Even if you take the best security measures to prevent ransomware attacks, bad guys can successfully encrypt your files or lock your device. So, knowing what to do when ransomware strikes can keep you sorted when you see a ransom note on your device’s screen. This article will explain everything you should know to withstand (and recover) a ransomware attack.

Planning 116
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Walmart drone delivery service launches in Arizona, Florida and Texas

Retail Dive

The offering with DroneUp is part of a wider plan to offer the same-day option in six states by the end of this year.

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NYC moves put the kibosh on unlicensed weed shops

Retail Wire

Would-be merchants of cannabis and THC products in New York say they have been frustrated by the lengthy process and red tape involved in getting legal authorization to sell product. In the last year, many shops are brazenly selling product without licenses. Mayor Eric Adams has made moves to address what he sees as a potentially dangerous situation, forming a joint task force with the goal of killing any notion of a “Wild, Wild West of cannabis sales” in NYC.

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How small businesses are navigating the holiday season

Retail Dive

With the impact of the pandemic ongoing and inflation adding pressure, neighborhood stores are facing similar challenges as their big-box counterparts.

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Wall Street eyes earning reports from Fedex and Nike as key indicators

Retail Wire

The previous quarterly earnings reports from Fedex and Nike sent investors scurrying. News from the two companies this week are being seen as a preview of holiday season performance, which will not be fully evident until more retail industry companies report in the coming quarter.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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VF Corp mulling JanSport sale: Bloomberg

Retail Dive

Wedbush analysts threw cold water on the company's reported estimate that it could get $500 million for the backpack brand.

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Last-minute shoppers did their thing on Super Saturday

Retail Wire

It will take a while for the numbers to roll in, but anecdotal reports from around the country attest to brisk foot traffic on Super Saturday, the last best opportunity to grab gifts now that most delivery windows have closed for online purchases. At LA’s Westfield Culver City Mall on Saturday, shoppers were reportedly still circling the parking lots looking for spots at 9 pm.

ATS 100
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Four ways to help your small businesses this holiday season

Retail Dive

The holiday season is in full swing, and small retailers are aiming to attract last-minute shoppers. The good news is that spending should remain strong throughout December.

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Porch piracy is on the rise, hitting 260 million packages in 2022

Retail Wire

According to this year’s report from SafeWise, porch pirates nabbed an estimated $195 billion worth of merchandise from outside homes in 2022. That amounted to 260 million packages, up from 210 million last year. SafeWise reports that the top U.S. metro markets for porch piracy were: the San Francisco Bay Area, Seattle/Tacoma, Austin, Hartford/New Haven and the Sacramento/Stockton/Modesto area of California.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.