Retail TouchPoints
JUNE 2, 2025
Retail is evolving rapidly, and the integration of digital signage with the Internet of Things (IoT) is opening up new opportunities for engaging customers and optimizing store operations. By embedding digital signage within the IoT ecosystem, retailers can create dynamic, data-driven experiences that respond in real time to customer behavior, environmental factors and inventory levels.
Inside Retail
JUNE 2, 2025
Japanese fashion brand Uniqlo is set to transform its flagship store with a major renovation aimed at delivering a bigger and better shopping experience. The store, located in Emporium Melbourne at 287 Lonsdale Street, will temporarily close from July 6 and is scheduled to reopen late this year. Originally launched in 2014 as Uniqlos first Australian store, the Emporium location has been central to the brands growth in the country.
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Retail TouchPoints
JUNE 2, 2025
This article was first published in our sister brand Shop Eat Surf Outdoor A lot has happened politically and in the outdoor industry since REI s new President and CEOMary Beth Laughtonwas appointed to the role in January, she noted onstage at Outside Summit in Denver, Colo. last week. I think I was announced in this role the same week as the presidential inauguration, she told moderator Luis Benitez, VP of Global Government Affairs at Lululemon.
Inside Retail
JUNE 2, 2025
Wesfarmers has named John Gualtieri as the new MD of Officeworks, succeeding Sarah Hunter. Gualtieri is currently CEO of Kmart and Target. He was previously CEO of Kmart and later assumed the role following the simplification of the operating models for both brands. Last year, Kmart posted a sales growth of 4.4 per cent to $11 billion and a rise in earnings of 24.6 per cent to $958 million.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Wire
JUNE 2, 2025
Sephora has teamed up with Lady Gaga’s Haus Labs beauty line for an empowering ad campaign to celebrate Pride Month throughout June. Sephora is celebrating Pride Month by launching its signature “We Belong to Something Beautiful” campaign, in collaboration with Haus Labs by Lady Gaga and the Born This Way Foundation. A press release reveals that from June 1 through June 30, $1 from every Haus Labs product purchased at Sephora will be donated to the Born This Way Foundation.
Retail Focus
JUNE 2, 2025
Kuwait welcomed the worlds finest toy store as Hamleys launched a spectacular 1170 square meter store at The Avenues mall. Opening on May 31 st , 2025 , this landmark destination brings Hamleys signature magic to life. Located in Kuwaits largest and most prestigious lifestyle destination, The Avenues spans over 1.3 million square meters and features more than 1,000 stores across 12 themed districts, making it the perfect stage for Hamleys to enchant a brand-new audience.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 2, 2025
Gap Incs 2025 first quarter fiscal report revealed that the corporation experienced a net sales increase of two per cent in the first quarter of fiscal 2025 , reaching US$3.46 billion. The apparel retailers operating income increased 26.8 per cent to US$260 million, with net income soaring 22 per cent to US$193 million. The profitability was attributed to the performance of Gap Incs strongest two brands, Gap and Old Navy, which enjoyed a 5 per cent and 3 per cent sales growth, respectively, over
Retail Wire
JUNE 2, 2025
Taco Bell has taken a new top prize, and this time it’s for the cheapest fast-food menu. Here’s what that means. Why Taco Bell leads the pack In an era of soaring grocery prices and tightened household budgets, Americans are turning to fast food not just for convenience, but for value. With over $330 billion spent annually on fast food nationwide thats roughly $1,200 to $1,500 per person its no surprise that cost per calorie has become a critical metric in evaluating which chains t
Retail TouchPoints
JUNE 2, 2025
Atty McGrath will become CEO of Aldi U.S. in September Aldi U.S. has named current COO Atty McGrath as CEO, effective Sept. 1, 2025. McGrath, who has spent her entire 20 -year career with Aldi, will replace current CEO Jason Hart, who will become the Group COO of Aldi South, overseeing the companys global operations in Salzburg, Austria. During his decade of leading Aldi U.S., Hart has overseen a rapid expansion of the discount grocers footprint, which rose from 1,300 stores in 32 states to 2,50
Retail Focus
JUNE 2, 2025
Victorinox, the masters of the original Swiss Army Knife, has relaunched two of its stores in Japan – one in the iconic Ginza shopping district and one in Fukuoka which opened recently – in a rollout of the retail experience design concept crafted by global strategy and design studio Dalziel & Pow. D&P redesigned the Victorinox Ginza storefront corner to be a prominent destination in the Ginza cultural hub, a beacon in the iconic luxury shopping area, with the exterior of the
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
JUNE 2, 2025
Spirit Airlines has posted a $143 million loss in Q1, following its emergence from Chapter 11 bankruptcy. According to Airline Geek , the emergence from Chapter 11 was a contributor to the airline’s massive loss. Because fresh start accounting was used, the quarterly results were split into two accounting periods: the “Predecessor” period, which ran from Jan. 1 to March 12, and the “Successor” period, which ran from March 13 to March 31.
Retail Dive
JUNE 2, 2025
The mass merchant is looking to turn around falling sales and declining customer sentiment. But first, it needs to diagnose its own problems.
Retail Wire
JUNE 2, 2025
General Motors (GM) has announced that it will be investing nearly $1 billion in a production plant in New York, which will focus on building the next-generation V8 engine. According to Reuters , the corporation made its most significant single investment in an engine production facility to date, investing $888 million in its Tonawanda Propulsion factory in Buffalo, New York.
A1 Retail
JUNE 2, 2025
Nearly half (46 percent) of shoppers get more of a mood boost from the experience itself rather than the items they buy, according to research by PPL PRS Just one percent of Brits purchase purely online in good news for the retail sector, with two-thirds (64 percent) making the trip to the stores regularly Being able to try before they buy is the main driver (59 percent) but for two-fifths (39 percent), its just a good excuse to get out of the house The music playing is key to customer experien
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Gazette
JUNE 2, 2025
Sainsburys chief executive Simon Roberts took home over 5m in pay last year as the supermarket chains underlying retail profits swelled to 1bn. Roberts was paid 5.18m for the year to March 1, up from his 4.81m pay packet the year before, the retailers annual report shows. The chief executive took home an annual salary of 1.06m and 4.12m in bonus payments, including an annual bonus of 1.94m.
Retail Dive
JUNE 2, 2025
Although the specialty retailer did not say tariffs caused the cancellation, it did point to “international disruptions.
Retail Wire
JUNE 2, 2025
Jimmy John’s has cultivated a reputation for its main menu offerings of toasted sandwiches and satisfying wraps, but now the chain has announced a sweet treat aimed at luring in customers looking for a summer-inspired snack. According to a June 2 Jimmy John’s press release , the red-and-black brand has launched its Lemon Sunshine Cookie nationwide as of today.
Retail Dive
JUNE 2, 2025
Without the infusion, the luxury department store company would struggle to pay vendors ahead of the critical season, analysts say.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
VMS
JUNE 2, 2025
The latest list of America’s largest public companies (by revenues) is out, again topped by Walmart (Bentonville, Ark.). The discount giant racked up more than $684 billion in sales for fiscal 2024, followed by Amazon ($574.8 billion) and Apple ($383.3 billion). This is Walmart’s 13th straight year atop the Fortune 500 , during that time it had than $7 trillion in cumulative revenue.
Retail Dive
JUNE 2, 2025
Uncertain times reveal supply chain fragility. Here’s how retailers can build resilient connections.
Cisco Retail
JUNE 2, 2025
Flexibility, collaboration, and modularity are defining the next wave of enterprise IT Enterprise infrastructure strategy is entering a new phaseone where the goal is no longer just centralization or consolidation, but intelligent distribution. IT leaders are now balancing performance, governance, and agility across environments that span on-prem, cloud, and edge.
Retail Dive
JUNE 2, 2025
The retailer will dedicate space to the tuxedo and suit rental company at its entire fleet by the end of the year.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Gazette
JUNE 2, 2025
John Lewis and Waitrose employees have called on the Partnerships bosses to reinstate bonuses after a three-year hiatus. Some workers have shared an open letter and launched a petition through the platform Organise urging the partnership to reconsider its decision to pause the bonuses amid its ongoing turnaround, The Financial Times reported. In an open letter, they wrote: “Were working harder than ever, with fewer staff and growing workloads, but getting less recognition.
Retail Dive
JUNE 2, 2025
Gareth Hosford, who held leadership positions at the athletics giant and Converse, will lead the hands-free footwear brand and its parent company.
A1 Retail
JUNE 2, 2025
Eurobrick Systems, the UK’s leading brick slip cladding specialist, has recently contributed to the refurbishment of Marks & Spencer’s historic Brixton store. This project showcases Eurobrick’s technical expertise as well as the art of blending traditional aesthetics with modern construction solutions. The Marks & Spencer Brixton store, dating back to 1903, was the company’s first London location.
Retail Dive
JUNE 2, 2025
Are frontline workers ready for AI? Learn how retailers can build trust in AI-driven workflows.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Focus
JUNE 2, 2025
Soho and Carnaby Street welcomes a new wave of standout fashion and beauty openings this summer, asTALA,PURESEOUL, Autry,FARM Rio, and new concept space Club MAC arrive in the neighbourhood. These latest launches reinforce the areas position as one of Londons most vibrant, internationally respected shopping districts that sets trends, champions firsts, and continues to shape the capitals retail and style culture.
Retail Dive
JUNE 2, 2025
President Jessica Schinazi takes on the lead position as co-founder Jen Rubio steps into an executive chair role on the board.
Retail Gazette
JUNE 2, 2025
Burberry paid new chief executive Joshua Schulman almost 2.6m in his first nine months at the helm, despite the business cutting hundreds of jobs to trim costs. Schulman could earn up to 5.6m this year if he meets bonus targets and another 3.6m if he doubles the British luxury brands share price in three years, according to the groups annual report.
Hyken
JUNE 2, 2025
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. When AI Chatbots Help People Act More Human by Ben Rand (Harvard Business School) Can an AI chatbot help customer service representatives, well, be more human?
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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