Tue.Jan 09, 2024

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The Untapped Potential of Audio in Retail Media Networks

Retail TouchPoints

CMOs are working with limited spending power, prompting a critical examination of resource allocation and a quest for cost-effective yet high-impact solutions. Gartner reveals that 71% of CMOs believe they lack sufficient budgets to fully execute on advertising strategies, and GroupM expects U.S. ad spending to increase 5.1% in 2024, lower than India, China, Germany and Brazil.

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The Iconic to refund customers after fraudulent transactions

Inside Retail

Pureplay fashion retailer The Iconic has committed to refund customers after fraudulent orders were made on their accounts. The online merchant said that it saw an increase in fraudulent login attempts on its site but denied any data breach, or ‘hack’ “We have recently seen an increase in fraudulent account login attempts on The Iconic, which our security and fraud teams continue to actively manage, in conjunction with our security partners,” a spokesperson said in a stat

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As DTC Business Wanes, Solo Brands Taps New President and CEO

Retail TouchPoints

Solo Brands , a company with a portfolio of lifestyle brands including Solo Stove , Chubbies , Oru Kayak , ISLE and Icy Breeze , has announced that President and CEO John Merris will step down from his post, effective Jan. 15, 2024, when Christopher Metz, who most recently served as CEO of Vista Outdoor Inc., will take over. Metz has more than 25 years of experience leading consumer and durable goods companies.

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Fragrance maverick Jo Malone is bottling new scents with Jo Loves

Inside Retail

For Jo Malone, fragrance is her identity. Malone, who received a Most Excellent Order of the British Empire in 2018, built not one fragrance empire but two – first with her namesake Jo Malone label, and now with Jo Loves. Inside Retail asked Malone why it was important to include her name in her brand once again and she answered, “I think it was important for me personally as I wanted to claim identity for my creativity.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Instacart Enables Off-Site Shopping Ads in New Partnership with Google

Retail TouchPoints

Google Shopping ads are now accessible to Instacart ’s advertising partners, which can leverage Instacart’s retail media data. This means that CPG advertisers that work with Instacart can now activate Google Shopping ads powered by Instacart’s first-party data and closed-loop insights to reach consumers searching for products on Google. Instacart offers insights on consumer shopping behavior from its catalog of more than 1.4 billion products across over 1,400 retail banners.

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Sonic Introduces Peanut Butter Burgers to Its Menu

Retail Wire

Sonic Drive-In, the popular fast-food chain, is introducing a new combination to its menu: a peanut butter and bacon cheeseburger.

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More Trending

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SHEIN Is Now Making Over $30 Billion in Sales Yearly

Retail Wire

SHEIN, a major player in the fast-fashion e-commerce world, is reportedly exceeding $30 billion in annual sales.

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Real-Life ‘E.l.f.-Pinching’ Inspires True Crime Mockumentary

Retail TouchPoints

E.l.f. Cosmetics are apparently so highly prized that they push otherwise law-abiding citizens into stealing — well, “unauthorized borrowing” — by roommates and family members. The real-life prevalence of all this post-purchase theft has inspired E.l.f. Cosmetics to produce a true crime mockumentary, Cosmetic Criminals , now available on Amazon Freevee and YouTube.

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Fake Stanley Cups Are Duping Customers

Retail Wire

The popular insulated tumbler is causing a commotion among shoppers who are being duped by fakes in search of the real thing.

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Albertsons Expands Onsite Retail Media Offerings with Criteo Integration

Retail TouchPoints

Albertsons Media Collective , the retail media arm of the Albertsons Companies , has teamed up with commerce media solution Criteo to expand its onsite retail media offerings. Criteo will support Albertsons Media Collective’s onsite sponsored ad offerings and help the division expand to newer ad formats, such as commerce display and sponsored video, in the coming months through integrations with Criteo’s demand- and supply-side offerings.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Small Businesses Battle Inflation and Workforce Shortages

Retail Wire

The United States economy continues to be a source of concern for small businesses, with the ongoing worker scarcity and relentless inflation feeding into their pessimism. A slight rise in the Small Business Optimism Index was reported for December, but the atmosphere remains gloomy.

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Pacsun Adds RFID to Expanding Omnichannel Tech Stack

Retail TouchPoints

Pacsun will deploy the iD Cloud Store solution from Nedap as it seeks to improve inventory accuracy and gain RFID-powered operational insights to inform replenishment decisions. The chainwide rollout is expected to be completed in Q1 2024. The youth-oriented retailer chose the Nedap solution for its ability to help improve inventory accuracy and enhance omnichannel fulfillment capabilities, including increased usage of buy online, pick up in-store (BOPIS) functionality.

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Madelyn Cline joins Revlon global brand ambassador ranks

Inside Retail

American actress Madelyn Cline is the newest Revlon global brand ambassador, joining Ashley Graham and Megan Thee Stallion as faces of the American beauty label. Cline – best known for her roles as Sarah Cameron on Netflix’s series Outer Banks and Whiskey in Glass Onion: A Knives Out Mystery – has left her mark on several high-profile, cult, and popular TV and movie projects over the past four years.

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JetBlue CEO Stepping Down Ahead of Spirit Airlines Merger Ruling

Retail Wire

JetBlue Airways recently announced that their CEO, Robin Hayes, will relinquish his post in the coming month. Joanna Geraghty, who currently serves as the chief operating officer, will succeed Hayes as the top executive.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Haircarebear and Watsons forge sweet wellness alliance in Malaysia

Inside Retail

A delicious revolution in the booming wellness category is underway, spearheaded by Haircarebear. The Australian brand, renowned for its innovative approach to delivering supplements through delectable gummies, has set its sights on the flourishing market of Malaysia. A strategic alliance with Watsons Malaysia has opened the doors to a host of opportunities, marking a significant milestone in the brand’s global expansion journey.

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Hewlett Packard Enterprise Offers Deal To Buy Juniper Networks for $13B

Retail Wire

Hewlett Packard Enterprise, also known as HPE, is in the middle of discussions to acquire Juniper Networks in a transaction that values the network equipment producer at about $13 billion.

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Why In The Roundhouse created dinnerware for the social media generation

Inside Retail

Ready, set, tablescape. Australian homewares brand In The Roundhouse is creating a new category of stylish dinnerware – from plates and side dishes to cutlery and napkins – designed to capture the social media generation’s attention. Alyce Tran and Brooke Bickmore ,the duo behind the viral brand, are best friends turned business partners. The origin story of In The Roundhouse began eight years ago when co-founder Bickmore was looking to set up her new apartment and couldn’t find what she

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Samsung Expects Q4 2023 Profit To Plunge by 35%

Retail Wire

Samsung Electronics, the South Korean tech giant, said that it expects a significant 35% drop in its operating profit for the last quarter of 2023.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Japan’s department stores: What’s left when the tourism tide goes out?

Inside Retail

Japan’s storied department stores are riding a wave of overseas tourists, and although there is no sign yet of a wipeout, the cautious pronouncements of company executives indicate that it’s a wave they can’t ride on indefinitely. For sustained revenue and profitability growth, they know that the fashion segment needs to be kept relevant for domestic middle-class customers, and that diversification into other complementary businesses is an important engine of growth.

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Elon Musk Denies He Has a Drug Problem

Retail Wire

The Tesla and SpaceX CEO is reportedly under fire by the Wall Street Journal regarding alleged drug use, which he denies.

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Taylor Swift led beauty trends last year, study reveals

Inside Retail

Celebrities including Taylor Swift, Margot Robbie and Beyonce are topped the list of online beauty influencers last year. Research conducted by beauty and wellness marketplace Fresha, evaluated the number of online publications mentioning the beauty routines of more than 100 of the most influential celebrities of last year, combining each celebrity’s name with terms such as ‘skincare’, ‘beauty routine’ and ‘makeup’ Taylor Swift officially has the most ta

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Nike & Tiger Woods End 27-Year Partnership  

Retail Wire

The world-leading golfing legend Tiger Woods has had a long-standing, fruitful endorsement deal with the iconic sports brand Nike for almost three decades, but the two have decided to part ways on good terms.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Global retailers rush to avoid out-of-stocks in shadow of Red Sea crisis

Inside Retail

Retailers worldwide are stocking up on goods before China’s Lunar New Year holiday and seeking air or rail alternatives to transportation via the Red Sea in a scramble to avoid empty shelves this spring, executives and experts told Reuters. One European retailer said it was delaying marketing campaigns for some specific goods until stocks were secured.

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M&S rolls out ‘Refilled’ scheme to 25 UK stores

Retail Gazette

M&S has rolled out its ‘Refilled’ scheme to a further 19 shops, including its new Liverpool One flagship, after a successful trial across six stores in 2022. The scheme, run in partnership with Reposit , aims improve the retail titan’s sustainability commitments to reduce and remove plastic packaging and covers own-brand cleaning and laundry items.

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Why watch brand Maxum is finally relaunching DTC after more than 20 years

Inside Retail

Collaboration and reinvention through marketing can make or break a brand, and paramount to this is remaining authentic and evolving with the times. Retail has continued to boom online over the past decade, and businesses are getting creative as to how they can keep customers loyal. Australian watch brand Maxum recently reopened its online store, providing a direct-to-customer sales (DTC) channel after years of only being available through retail partners.

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In pics: WHSmith unveils new coffee store format for UK hospitals

Retail Gazette

WHSmith has launched its brand-new hospital coffee shop format in Sheffield which is set to roll out across the UK. The new District Market Coffee concept has opened in Sheffield Northern General Hospital, featuring a 1084k sq ft “high-quality coffee shop and café” for those visiting or staying at the hospital. Offering food and drink for both dine-in and takeaway and a 10% NHS discount across all products, a second café is set to open in Sheffield Royal Hallamshire Hospital in the coming weeks,

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Leveraging a digital twin with machine learning to revitalize bridges

Cisco Retail

As you drive across a bridge you might think of the impact it’s having on your commute, but have you ever considered the impact you’re having on the bridge itself?

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Tesco eases pinched wallets with price cuts on 150 food essentials

Retail Gazette

Tesco has slashed the prices on over 150 everyday own-brand items as it looks to help customers reduce the cost of their weekly shop as they go into 2024. The supermarket has reduced the prices of selected fresh fruit and vegetables, as well as cupboard staples like coffee, bolognese sauce and cereal by an average of 12.5%. Tesco chief commercial officer Ashwin Prasad said: “After the expense of Christmas, January can really stretch family budgets and families are looking for great value more t

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Used Car Prices Forecasted To Stabilize in 2024

Retail Wire

After a two-year decline from record highs, used vehicle prices are expected to creep back up to stabilize this year.

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Games Workshop ‘in great shape’ amid record revenue and profit growth

Retail Gazette

Games Workshop has hailed record revenue and profits in its half-year results. CEO Kevin Rountree said the business was “in great shape” despite trading during challenging economic times. For the six months to November 26 2023, the gaming retailer’s revenue reached £247m in the 26 weeks to 26 November 2023 up from £226m in the previous year.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio