Tue.Jul 04, 2023

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Why retailers must consider accepting crypto payment options for the future

Inside Retail

In recent years, cryptocurrencies have emerged as a transformative force in the world of finance. These digital currencies – such as Bitcoin and Ether – are decentralised and offer secure, efficient, and borderless transactions. As their popularity continues to surge, it is crucial for retailers to consider embracing crypto acceptance as a payment option.

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10 essential retail metrics and KPIs for brick and mortar retailers

Tokinomo

While you might think that only sales are the indicator of a top-performing store, there are various KPIs and metrics that can shed some light on the progress of your business. In this article, we are going to show you 10 of the most important retail metrics and KPIs that you should be tracking and analyzing. Before we get started, let’s do a small recap about metrics and KPIs in retail.

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French Connection Australia to rebrand as local label

Inside Retail

French Connection stores will be rebranded in Australia to Unison next month, a fashion brand focusing on a relaxed modern lifestyle. Unison will launch its new brand identity in-store and online on August 24. The brand, designed in Melbourne “with a strong commitment to quality,” will consist of Unison Essentials for both men and women, which will serve as the cornerstone to the brand’s offering, supported by monthly capsule collections exhibiting handpicked seasonal updates.

Fashion 246
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4th of July, Unattended retail, and Shopping Hub - Weekly Snacks #61

Tokinomo

Campaign corner Superbowl excitement. Pepsi is bringing the excitement of the Super Bowl halftime show to the UEFA Champions League kick-off show. Pepsi has a long history of sponsoring the Super Bowl halftime show, and now they are leveraging their partnership with the Champions League to create a similarly spectacular experience. The kick-off show will feature a star-studded lineup of performers, including Dua Lipa, who performed at the Super Bowl halftime show in 2021.

Shopping 170
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Nine in 10 Aussies plan to cut spending this year, finds survey

Inside Retail

To curb spending amidst a cost-of-living crisis, about 91 per cent of Australian consumers in a new study say they are making changes to their buying behaviour. Research by CouriersPlease found that about 55 per cent of respondents revealed they will research and compare prices before purchasing for the remainder of the year. About 54 per cent said they will buy items more often during sales periods while 48 per cent will choose to buy items from cheap brands.

Planning 246
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25 Reasons Why Top Retailers are Focusing on Search

Intelligence Node

Find Out Why An Improved Share of Search Can Lead to Higher Conversions Introduction According to PwC’s February 2023 global survey, consumers’ concerns about inflation and the wider macroeconomic climate. The post 25 Reasons Why Top Retailers are Focusing on Search appeared first on Blog.

Consumer 104

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Selfridges launches ‘Swap Shop’ in Oxford Street flagship

Retail Gazette

Selfridges is teaming up with fashion rental firm Loanhood to launch a “Swap Shop” selling secondhand clothes. Customers will be able to exchange their unwanted clothing for stamps, which they can then use to “shop” for new pre-loved clothes. The Swap Shop will open at The Selfridges Lounge in Oxford Street, London, and will run from 10 to 30 July.

Shopping 117
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Why Nike’s China rebound is still up in the air

Inside Retail

Although it’s customary for the leadership of dominant retail brands to declare that they are focused on what they are doing and aren’t worried about what the competition is doing, it would be wise to take that with a grain of salt. That’s particularly true of the athletic footwear and apparel business in a growth market like China, where there are a lot of new entrants and the early movers are beginning to seriously sweat the competition.

Markdowns 147
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Will AI Make Us Dumb??

Hyken

I was just at an industry conference focusing on AI (Artificial Intelligence). Someone commented, “AI is going to make us stupid.” Elaborating on that statement, the commenter’s reasoning was that it takes thinking and problem-solving out of the process. We will be given the answer and won’t have to know anything else. I can see his point, but there is another way of looking at this.

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Not just Gwyneth and Succession: How the economy is driving quiet luxury

Inside Retail

A new consumer behaviour trend has taken over social media that, ironically, is the complete antithesis of a trend. Quiet luxury, a style defined by understated, investment-worthy products used by the upper echelon of society – aka people with ‘old money’ – is suddenly all the rage. Imagine plain, logo-less cashmere sweaters, perfectly-tailored shirts and unrecognisable Swiss timepieces.

Fashion 130
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Bensons for Beds sales boosted by Eve Sleep acquisition

Retail Gazette

Bensons for Beds has posted an 8% increase in third quarter like-for-like sales, hailing significant sales growth of Eve Sleep, nine months after its acquisition. The bed and mattress retailer maintained its upward growth momentum in the three months to the end of June, despite dipping slightly from the 9% rise in the previous quarter. Bensons for Beds said it “continued to see strength” in its digital offer, with revenue rocketing 21% over the three-month period thanks to its investment in omni

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Do retailers have enough cash in the post-Covid coffers to stay afloat?

Inside Retail

If you follow economic commentary and official statistics, you’d be forgiven for doing a little head-scratching of late. From Covid to the cost-of-living crisis and ever-increasing interest rates, there’s no shortage of doom and gloom. Many shopkeepers and larger retail chains are saying the market feels like we’re already in the throes of a recession , despite Australia’s official retail sales numbers for May showing a respectable 0.7 per cent increase on the month prior and a more than r

Finance 130
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Morrisons to close Bradford warehouse, 450 jobs at risk

Retail Gazette

Morrisons is to close its manufacturing centre in Bradford, placing over 450 jobs at risk. It is the latest move by the supermarket to cut costs as part of its £700m three-year savings programme. The supermarket said it plans to transfer the work to its newly expanded fruit packing plant in Thrapston, Northamptonshire and its distribution centre in Wakefield, where it will create 400 new jobs at the sites.

ATS 97
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Top 10 questions to address when investing in Smart Buildings

Cisco Retail

In my first blog , we discussed the reasons why smart buildings are a rapidly growing market and a critical piece of our transition to a lower-carbon future.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Russell & Bromley eyes suburbs for new store locations

Retail Gazette

A shift in shopping habits towards more local shops has forced Russell & Bromley to rethink its retail strategy, as it begins targeting affluent suburbs across London and elsewhere. Chief executive Andrew Bromley told The Times that the retailer would open future stores in “neighbourhood” locations. He said shopping on main city streets and in shopping centres had “fallen off” in recent years as a result of the pandemic.

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Fred Rigby Studio creates dried flower meadow inside Lestrange's Coal Drops Yard store

Dezeen

Forest sounds and furnishings made from storm-stricken trees bring elements of nature into this menswear boutique in London 's King's Cross, designed by local practice Fred Rigby Studio. The store is the fourth outpost from men's fashion brand Lestrange and was conceived based on blueprints by biophilic design expert Oliver Heath , combining greenery with reclaimed and natural materials to forge a greater connection to the outdoors.

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DPD to roll-out robot deliveries to 10 UK towns and cities

A1 Retail

Parcel delivery company DPD has confirmed plans to expand autonomous robot deliveries to 10 UK towns and cities in the next 12 months, following a successful trial in Milton Keynes, starting with Raunds in Northamptonshire. The announcement extends DPD’s relationship with AI-powered robotics and last mile delivery specialists, Cartken and follows work by DPD that identified up to 30 UK depot locations which could potentially deploy robots.

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How retailers can assess the best digital signage

Retail Customer Experience

Here are some key factors retailers should consider when assessing the best digital signage for the store.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Footwear Giant Deichmann opens at the Ashley Centre

A1 Retail

CBRE Investment Management (CBRE IM) has announced the official launch of Deichmann at the Ashley Centre in Epsom. The retail giant’s new store has opened in the former Sports Direct unit, covering 3,498 sq ft, following a £400k investment by Deichmann, reflecting the brand’s new retail format to deliver a more spacious and modern shopping experience.

ATS 59
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Matalan suppliers accuse brand of ‘cowboy’ behaviour as it looks to cut costs

Retail Gazette

Matalan suppliers have accused the retailer of “cowboy buying practices” after it reportedly asked for 20% price cuts on several of its clothing orders. Some manufactures have alleged that the fashion and homeware retailer is involved in some of the “most aggressive, unreasonable buying practices” they had ever seen, The Times reported. They claimed suppliers were being played against one another in a bid to cut costs, raising issues such as quality to “justify requesting huge discounts”.

Fashion 57
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Circular Economy: Reshaping Retail

365 Retail

The realm of retail has undergone considerable changes over the past few decades, with shifts in consumer expectations and technology transforming the industry at a remarkable pace. One such transformation that warrants attention is the rise of the circular economy, an economic system aimed at eliminating waste and promoting the continual use of resources.

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Sainsbury’s CEO welcomes fuel price transparency and denies profiteering claims

Retail Gazette

Sainsbury’s CEO Simon Roberts has welcomed the CMA’s move to make retailers publish live data on fuel charges as he denied the supermarket sector was benefitting from the cost-of-living crisis. The chief executive said the grocer didn’t have a margin target for fuel, despite accusations from ministers yesterday that supermarkets were overcharging customers at the pump.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Pepe Jeans, Reimagining an Iconic Brand

365 Retail

Pepe Jeans is one of the world’s most iconic denim fashion brands. It started in London’s iconic Portobello Road in 1973, before becoming a part of the global fashion group AWWG. Today, 50 years on, the brand remains true to its original mantra and its promise to create the world’s most exciting denim fashion. The brand’s personality is defined by the diversity and mix of cultures that characterise its London roots and inspires its women’s, men’s, and junior collect

Fashion 52
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New research reveals the changing nature of online shopping habits across Europe

Retail Gazette

Consumers are realigning their shopping habits and adopting cost-saving behaviour: price, coupons and discounts are key decision factors Global leader in payments services, Worldline, has published a survey highlighting changing online shopping behaviour. The findings show that while consumers are generally cutting back their online spendings and adopting cost-saving measures, they are still shopping online and are keen to embrace new technologies that enhance their shopping experience.

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Eden Mill moves to second phase of construction of its extended distillery and visitor centre

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! St Andrews-based contemporary whisky and gin distillery, Eden Mill, has reached a key milestone in its extensive multi-million-pound construction of its striking new extended distillery and visitor centre on the banks of the River Eden.

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ScS names End Clothing exec as new CFO

Retail Gazette

ScS has named Mark Fleetwood as its new chief financial officer, effective 4 September. Fleetwood joins the furniture giant from End Clothing, where he spent five years as its finance boss, supporting the fashion retailer’s high-growth ambitions. Prior to that, he was the corporate finance director at property landlord Grainger plc and held several roles at N+1 Singer and Brewin Dolphin.

Finance 57
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Fashion District announces 2023 festival line-up showcasing sustainable fashion and innovation in East London

A1 Retail

The Fashion District Festival is set to make a highly anticipated return for its second iteration at East London venue Spitalfields from Tuesday 11th – Sunday 16th July 2023. Taking over the vibrant East London destination the six-day festival will offer celebration of fashion, sustainability, innovation, and community. Featuring a diverse range of over 40 events, including pop-ups, swap shops, styling masterclasses, upcycling workshops, and interactive experiences, visitors will have the

Fashion 52
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Naked Wines founder returns as chair as it delays full-year results

Retail Gazette

Naked Wines brought back founder Rowan Gormley as its chairman with immediate effect, after it revealed a delay in the publication of its full-year results. Shares in the online wine retailer dropped a near 15% on Tuesday morning following the news that its auditors required additional time to complete their procedures. Naked Wines, due to update on 6 July, reassured investors that it expected to deliver an adjusted EBIT towards the upper end of its £15-18m guidance , although sales were down 6%

Returns 57
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Arc’teryx to open new store in Battersea Power Station, South London

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Arc’teryx Equipment, the global outdoor brand renowned for its technical high-performance apparel and equipment, will be opening a new store in Battersea Power Station. Here are 10 things you need to know before it welcomes customers at the Grand Opening on 8 July. 1.This is Arc’teryx’s third London store; there is also the European pinnacle store

Outdoor 45
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Pleasant State wants to make you love cleaning your home. Here’s how

Inside Retail

Started by Ami Bateman and Sian Murray in 2020, Pleasant State is a direct-to-consumer home care brand that aims to change the way consumers approach cleaning. Offering non-toxic and environmentally cleaning products in beautifully designed bottles, the brand recently completed a $1.1 million crowdfunding raise to fuel its retail expansion and launch into overseas markets.

Consumer 130
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio