Retail TouchPoints
JUNE 20, 2023
The world’s largest search companies — so far, Microsoft, Google and Baidu — are the pioneers of generative AI. However, one internet giant that has not yet entered the conversation is Amazon, which stands to benefit tremendously from generative AI-powered search. Amazon: the Ecommerce Gorilla Still Behind in Generative AI Why is generative AI crucial for Amazon?
Retail Wire
JUNE 20, 2023
Research has identified that girls are dropping out of playing sports at “alarming rates” with many doing so when they reach the age of puberty. Nike has decided to launch a coach new girl program to promote more careers in this category.
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Retail TouchPoints
JUNE 20, 2023
Walmart is the first retailer to test out TalkShopLive ’s new “shoppable simulcast” feature, which allows brands to broadcast live shopping events simultaneously across up to four different online destinations, including the TalkShopLive platform, their own website and Facebook. Walmart’s live show on June 20, 2023 — which featured the debut of The Pioneer Woman Ree Drummond’s new furniture line — was broadcast simultaneously on TalkShopLive, Walmart’s Facebook page, Walmart.com/live and The Pio
Inside Retail
JUNE 20, 2023
People who mistreat or assault retail workers will now face stricter penalties under a bill introduced to Parliament by the NSW Government. The landmark reforms will see NSW and SA take legislative action in response to the increased occurrence of customer aggression against the staff of supermarkets and other retailers. Research from the McKell Institute, commissioned by the Shop, Distributive and Allied Employees Association, found that 85 per cent of retail workers have been abused or assault
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
JUNE 20, 2023
Daniel Zhang, currently Chairman and CEO of the entire Alibaba Group , will narrow his focus to the Alibaba Cloud Intelligence Group, which the company plans to spin off as its own independently listed company. Current Executive Vice Chairman Joseph Tsai will succeed Zhang as Chairman, and Eddie Yongming Wu, Chairman of Taobao and Tmall Group, will succeed Zhang as CEO and Director of the board.
Inside Retail
JUNE 20, 2023
Australian Kmart-owned homewares brand Anko has teamed up with e-commerce giant Flipkart to expand its footprint in India. Indian shoppers can now peruse about 400 Anko products across multiple categories on Flipkart, and the company says it plans to increase its range in the near future. The Australian retailer announced its debut in India earlier this year and reported strong growth from both metropolitan and tier 2, and 3 cities.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 20, 2023
Dickies, Timberland, and Vans parent VF Corporation has appointed Bracken Darrell as president and CEO, starting July 17. Darrell will join VF after serving as president and CEO of Logitech International since 2013. Benno Dorer, who has been VF’s Interim President and CEO since December 5, will continue to serve on the board, a role he has had since 2017.
Retail TouchPoints
JUNE 20, 2023
REI Co-op will open a Re/Supply store dedicated to resale gear and apparel in Clackamas, Ore. in late August 2023. The 16,113-square-foot store will open a few doors down from REI’s existing store in the Clackamas Town Center. The new location will join the co-op’s Re/Supply store in Manhattan Beach, Calif., which opened in 2020. All REI co-op members, including the 303,000 in the Portland market, have access to the Re/Supply program.
Retail Focus
JUNE 20, 2023
Unibail-Rodamco-Westfield (“URW”) has opened the doors of the final phase of its ambitious new extension of Garbera shopping centre in San Sebastián, Spain following a four-year transformation. The project added over 25,000 sqm to the destination and establishes Garbera’s position as the gateway for new brands in the region. Building on the first phase of the extension which brought a new dining and leisure complex to Garbera in 2021, this final phase brings a number of new brands to the Guipúzc
Retail Wire
JUNE 20, 2023
Nonrefundable merchandise is being sold in stores and online as retailers look for ways to reduce costs and protect profit margins. Poshmark, the peer-to-peer secondhand clothing site, reports a 61 percent increase in merchandise marked with words like “final sale” attached to the description and price.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
JUNE 20, 2023
Alex Davison has been appointed the new CEO of L’Oreal Group ANZ, succeeding Rodrigo Pizarro. Davison has served as the CEO of L’Oreal Greece for the past three years. According to the group, Greece has continuously been among the fastest-growing markets in Europe under his leadership, with the company achieving three years of double-digit growth, and building market share in every business channel.
Retail Wire
JUNE 20, 2023
Daniel Zhang is stepping down as CEO and chairman of Alibaba Group to focus on the company’s cloud division, one of five business units the Chinese e-commerce giant plans to spin off. Mr.
Inside Retail
JUNE 20, 2023
At the Consumer Goods Forum’s (CGF) Global Summit held in Kyoto, Japan, the business’ president Frans Muller and chairman Dirk Van De Put talked through the group’s strategic plans to help businesses around the world transition to more sustainable and ethical business models. The CGF is an organisation that brings together business leaders from around the world to collaborate and drive positive change – for business and the planet.
Retail Wire
JUNE 20, 2023
Visits to dollar stores among individuals with household incomes of $100,000 or more increased four percent this year compared to 2022, according to InMarket. Forty-five percent of households with six-figure incomes now shop at dollar stores, according to Morning Consult.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
JUNE 20, 2023
From its hypersexualised fashion shows to its limited size range, lingerie giant Victoria’s Secret has faced its fair share of controversies over the years. But after splitting from its parent company L Brands two years ago, it has been on a turnaround journey centred on diversity and inclusion. Content and insights director at retail strategy and innovation agency The General Store, Jo-Anne Hui-Miller spoke with the brand’s chief diversity officer Lydia Smith at the World Retail Congress
Wiser
JUNE 20, 2023
Promotions are a key component of any successful business strategy. Whether you’re launching a new product, trying to gain more customers, or simply looking to increase brand recognition and loyalty, effective promotions can help you reach your goals. But crafting an effective promotions strategy requires careful planning and execution. Every brand and retailer is coming out with new promotions all of the time.
Inside Retail
JUNE 20, 2023
Canadian-born technical outdoor wear brand Arc’teryx will launch its first NSW store in Bondi Junction on Thursday (June 22), with plans to open more in the coming years. The Bondi Junction store, the third Arc’teryx retail space in Australia, will host a series of community events in addition to displaying Arc’teryx’s gear and apparel.
Retail Wire
JUNE 20, 2023
Companies are taking different approaches to get employees to return to offices, at least part of the time. Salesforce recently offered to make a $10 charitable donation per day for remote workers who came into the office during a 10-day period.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
JUNE 20, 2023
National large-format retail operators seeking a prime location in the heart of Canberra will find a premium opportunity awaiting them within the Majura Park precinct – the ACT’s most convenient shopping destination, adjacent to the bustling Canberra Airport. Well located to take advantage of major transport corridors, the precinct already enjoys a strong footfall drawn in by retail giants such as Costco, Ikea, Bunnings, Woolworths, Aldi, Big W and others.
Retail Wire
JUNE 20, 2023
Sprite ranked first among Kantar’s index of most resilient brands, attracting more than 30 million new consumers between 2021 and 2022. Sunsilk, a British hair brand from Unilever, was second on Kantar’s list and also attracted more than 0 million new consumers.
Intelligence Node
JUNE 20, 2023
In light of the recession and post-pandemic retail, households across the world have slashed their budgets for the months ahead. Businesses, in turn, have switched focus to cater to a. The post Economic Pricing in 2023: A Retailer’s Key to Success appeared first on Blog.
Retail Wire
JUNE 20, 2023
Brewers in the UK are reducing the alcohol content in their beers to maintain prices at the same level and not take a hit in the bottom line. Greene King, a brewer and pub chain, cut the alcohol content of its Old Speckled Hen pale ale to 4.8 percent from five percent.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
JUNE 20, 2023
Brand values, diversity efforts and customer loyalty are put to the test as extremists come for corporate America.
Retail Wire
JUNE 20, 2023
The Asda, Morrisons and Marks & Spencer grocery chains have all announced price cuts on select products in the past week in what many see as a sign that food inflation is easing in the UK.
Cisco Retail
JUNE 20, 2023
I remember the good old days, when, if you wanted training, you had to enroll in an instructor-led class, take time away from work, maybe even get on an airplane, and sit in a classroom for days on… Read more on Cisco Blogs
Retail Wire
JUNE 20, 2023
Daniel Zhang is stepping down as CEO and chairman of Alibaba Group to focus on the company’s cloud division, one of five business units the Chinese e-commerce giant plans to spin off. Mr.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Indigo 9 Digital
JUNE 20, 2023
By Tricia McKinnon How do you wake a sleeping giant? You hire BTS. After 2013 McDonald’s sales started to decline, from $28 billion in 2013 down to $19 billion in 2020 (pre-pandemic sales were $21 billion in 2019). With fast food chains like Chick-fil-A hot on McDonald’s heels it had to do something different or risk an ongoing decline. One of the major marketing initiatives McDonald’s launched in 2020 which helped turn around revenues was a promotion called “Famous Orders” where it promoted McD
Cisco Retail
JUNE 20, 2023
In December 2019, we made a bold announcement about how we’d forever change the economics of the internet and drive innovation at speeds like no one had ever seen before.
Indigo 9 Digital
JUNE 20, 2023
By Tricia McKinnon If you are curious about where eCommerce is headed then look no further than a retailer that’s at the top like Sephora. Sephora has long been the place to go for your beauty needs whether it’s the latest Fenty Beauty lipstick or a quick fix from The Ordinary. Sephora spends tens of millions each year on eCommerce and it shows with 58% of Sephora’s 2022 holiday sales coming from eCommerce up from 43% in 2019.
Retail Customer Experience
JUNE 20, 2023
With half of all consumers willing to spend more money on a brand whose values align with their own, it’s crucial for brands to tell their story across every touchpoint of the ever-evolving customer journey.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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