Inside Retail

JANUARY 18, 2024

Australia’s Back to School (BTS) purchases are set to generate $2.5 billion in sales as students gear up to return to their classrooms. According to research by the Australian Retailers Association (ARA) and Roy Morgan, about 5 million Australians (24 per cent) will spend an average of $512 on BTS products. Of those polled, 44 per cent of Australians purchasing BTS indicated they would spend more than last year, 22 per cent said they would spend the same, and 34 per cent said they would spend le

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Returns Accounting Shopping 287

Retail TouchPoints

JANUARY 18, 2024

Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. It’s no surprise that industry research and earnings reports consistently reveal customers with a brand’s app are three to four times more valuable than customers without the app. And the majority of retailers (74%) agree that investing in mobile apps is key to driving profitability.

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Consumer Customer Experience Marketing Returns 273

Inside Retail

JANUARY 18, 2024

Luxury fashion group Richemont has reported sales growth of 8 per cent to US$6 billion for its third quarter ended December 31, on the back of China’s retail recovery. Sales for the nine months ended December 31 surged 11 per cent, primarily driven by Japan, Asia Pacific and the Americas. Performance in Asia Pacific – where sales jumped 13 per cent – was fuelled by the 25 per cent sales growth of the Mainland China, Hong Kong and Macau businesses, more than offsetting softer performance in othe

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Marketing Clienteling Fashion 285

Retail TouchPoints

JANUARY 18, 2024

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every conversation and presentation at the 2024 NRF Big Show. The ubiquitousness of the topic alone says something, and the themes and commentary that arose throughout the show say even more.

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Merchant Services ATS Customer Experience Marketing 258

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

JANUARY 18, 2024

Two in three Australians will be diagnosed with skin cancer by the age of 70. It was this statistic that prompted Johanna Young to found Solbari, a brand of UPF50+ sun protective clothing, hats and accessories that has just received a $10 million minority share investment. It’s all in the name. Solbari is short for solar barrier, and creating a wearable, fashionable, effective and comfortable one is precisely Young’s vision.

Apparel 264

Apparel Wholesale Accessories Finance 264

Retail Wire

JANUARY 18, 2024

In a recent development at Meta, previously known as Facebook, Sheryl Sandberg disclosed her intentions to step away from the board.

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ATS 264

Retail TouchPoints

JANUARY 18, 2024

The planned $24.6 billion merger of supermarket giants Kroger and Albertsons has faced pushback from federal regulators, state Attorneys General and labor unions practically from the moment it was first announced in October 2022. Now the companies, while noting that they “remain in active and ongoing dialogue with the Federal Trade Commission and individual state Attorneys General,” have stretched out the timeline for the deal’s finalization.

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Grocer Wholesale Supermarket Accounting 218

Retail Wire

JANUARY 18, 2024

The supermarket chain is the first major U.S. retailer to eliminate plastic grocery bags.

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Supermarket Shopping 289

Retail TouchPoints

JANUARY 18, 2024

Target has tapped Michael Fiddelke, who has served as the retailer’s CFO since November 2019, to add the COO role to his responsibilities. He will wear both hats until Target names a new finance chief. Current COO John Mulligan announced his retirement plans in October 2023. As COO, Fiddelke will oversee Target’s nearly 2,000 stores, its global supply chain network, fulfillment services, network capacity planning, enterprise operations and the teams responsible for building and remodeling Target

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Fulfillment Finance Accessories Apparel 206

Retail Wire

JANUARY 18, 2024

Samsung Electronics has unleashed the innovative Galaxy S24 Ultra, Galaxy S24+, and Galaxy S24.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JANUARY 18, 2024

Digital Brands Group (DBG) — the parent company of a collection of digital-first lifestyle brands including Bailey 44 , Harper & Jones and Sundry — will open its first physical store in March 2024 and plans to have 50 locations within the next several years. For DBG, which already has ecommerce and wholesale distribution for all of its brands, stores represent the missing piece of the puzzle.

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Planning Customer Retention Wholesale Location 205

Retail Focus

JANUARY 18, 2024

Beauty & wellbeing brand Rituals will be joining an array of companies opening a new store in the Caledonia Park Designer Outlet on Thursday, 18th January. To celebrate, Rituals will be hosting a launch event taking place on Saturday 20th January, 2024 for their consumers. “Rituals is another fantastic addition to Caledonia Park. Marking its debut outlet store within Scotland, it continues to drive our vision forward of delivering a quality destination that hosts a variety of fashion, beauty

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Outdoor Fashion Management Consumer 147

Inside Retail

JANUARY 18, 2024

Like many entrepreneurs, Pepe Villatoro didn’t like to talk about his failures – at least, not without mentioning the successes that came after. But one night in Mexico City, fuelled by a few drinks, he and a group of friends decided to share their worst business failures , and Villatoro experienced a powerful sense of freedom. He realised that Silicon Valley’s “fail fast” mentality had popularised the idea of failure as a learning opportunity but not addressed the enduring stigma attached to i

Accounting 130

Accounting Promotions ATS Management 130

Retail Wire

JANUARY 18, 2024

There's a unique opportunity starting up at the Science Leadership Academy in Philadelphia. It's giving its high school seniors an unusual platform to showcase their innovation and win funding for their creative projects. This exciting initiative is like a mini version of the popular TV show, 'Shark Tank'.

ATS 130

ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JANUARY 18, 2024

Retail sales in the US soared 0.6 per cent month-over-month in December, following a 0.3 per cent increase in November, according to the Commerce Department’s Census Bureau. December’s growth was the biggest in three months, beating previous forecasts of a 0.4 per cent increase. On a year-on-year basis, US retail sales were up 5.6 per cent in December.

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Department Stores Apparel Fashion Consumer 130

Retail Wire

JANUARY 18, 2024

SHEIN, the fast-fashion giant recognized for its affordable online shopping, is undergoing a security review by China's internet regulator.

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Fast Fashion Fashion Shopping 147

Inside Retail

JANUARY 18, 2024

In India’s fast-paced beauty and personal care market, where trends evolve, and consumer needs emerge, Nat Habit stands out as a beacon of authenticity and commitment to natural wellness. A pioneer in the direct-to-consumer (D2C) space, Nat Habit, led by founder Swagatika Das, has carved out a niche for itself by championing 100 per cent natural beauty products.

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Beauty and Health Inventory Management Consumer Planning 130

Retail Gazette

JANUARY 18, 2024

Wickes has become the latest retailer to offer staff a four-day work week as part of its new flexible working policy for store management. The home improvement retailer said managers now have the option of working four longer days in-store or flexing their hours across the week to better suit their lifestyles. The new policy has been rolled out across 230 stores nationwide and follows a successful six-month trial with flexible working consultancy Timewise in 14 of its stores.

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Management ATS 120

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

JANUARY 18, 2024

The moves come as Tony Spring prepares to take the reins from CEO Jeff Gennette, who said a year ago that store closures were mostly complete.

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Retail Gazette

JANUARY 18, 2024

Frasers Group topped up its stake in Asos and Boohoo once again this week as it continues to move in on the online retailers. Mike Ashley’s retail group, which is now the largest shareholder in Boohoo, raised its shares in the fast fashion retailer from 17% to 22%. Frasers also increased its holding in Asos for the third time this month to 25.9%, becoming the etailer’s second-largest shareholder.

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Fast Fashion Department Stores Fashion 120

Retail Smart Guys

JANUARY 18, 2024

I’ve been in the world of retail for many years now, and I’m very happy to have stumbled upon a game-changer that has revolutionized the way retailers connect with customers and drive sales. Let me share the secret with you – OneShop. It’s not just any tool; it’s the retail wizard every store dreams of having and it’s become an integral part of my store’s success.

Returns 98

Returns Marketing Management 98

Retail Gazette

JANUARY 18, 2024

Sainsbury’s has unveiled a host of changes to its operating board, including the departure of general merchandise commercial director Paula Nickolds. The supermarket said that Nickolds has made the decision to leave the business to take over the role of CEO of The White Company , starting at the end of March. “Over the past three years, Paula has led much progress across our Brands that Deliver Strategy,” said Sainsbury’s.

Grocer 113

Grocer Supermarket Promotions Planning 113

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

JANUARY 18, 2024

The company made the entirety of its product assortment available to customers creating registries alongside other perks to its gifting offerings.

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Retail Gazette

JANUARY 18, 2024

Primark has launched its first adaptive product range as it aims to make clothing for disabled people more accessible and affordable. The adaptive lingerie collection features four items with magnetic closures – a seam-free bra, lace bralette, brief and period pants brief – ranging from £8 to £10. Available in sizes 2XS to 2XL, the range has been co-designed with technical specialists and informed by the experiences and views of disabled people, according to Primark.

Fashion 109

Fashion Consumer Shopping ATS 109

Retail Dive

JANUARY 18, 2024

Kelly Olmstead, who joined the brand last year, has been promoted to chief marketer, while Adrian Nyman takes on the new design position.

Marketing 104

Marketing Promotions 104

Retail Gazette

JANUARY 18, 2024

With footfall improving across 2023 , many retailers are showing their faith in bricks-and-mortar by investing in new flagship stores. Retail Gazette rounds up some of biggest new store openings to look forward to in 2024. Ikea, Oxford Street Ikea is set to unveil its highly anticipated Oxford Street flagship this autumn , which was original expected to open last year.

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Department Stores Fashion Location Shopping 109

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

JANUARY 18, 2024

Whether your organization owns commercial property, leases it, or manages it, you’re likely to be grappling with industry trends and challenges that call on your best efforts—and the innovative app… Read more on Cisco Blogs

Management 87

Management 87

Retail Gazette

JANUARY 18, 2024

Poundland owner Pepco Group warned that the ongoing disruption in the Red Sea could lead to supply issues in the coming months. Pepco flagged that the Red Sea situation is leading to “elevated spot freight rates and delays to container lead times” It explained that most of its freight costs are contracted until the end of June, but that it is facing “additional surcharges from carriers in relation to the longer shipping routes being taken” The retailer said while it had s

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Returns Shipping Marketing Consumer 104

Cisco Retail

JANUARY 18, 2024

We are thrilled to announce that Cisco Secure Equipment Access was named “IoT Security Innovation of the Year” in the 2024 IoT Breakthrough Awards.

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Retail Gazette

JANUARY 18, 2024

Sales of Iceland’s £1 or less value range has skyrocketed this month as consumers look to “beat the January pinch” The supermarket said sales of its value line soared 61% in the first half of January, with demand for its £1 meals up 84% in the first week of this month alone. Iceland added 50 new own-brand and branded products to its £1 range earlier this month, meaning the supermarket now has more than 700 items included in its essentials line.

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Supermarket Management Consumer Shopping 96

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience