Retail TouchPoints

JUNE 14, 2022

Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers in the U.S., UK and Europe by late 2022. FARFETCH conducted a successful cryptocurrency test at its Browns retail locations and select Off-White flagships in March 2022 using the global cryptocurrency platform Lunu , which provides both POS terminals for in-store transactions and an online widget.

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Payment Services Boutique Location Planning 305

Inside Retail

JUNE 14, 2022

Sydney-based clothing technology company Citizen Wolf has launched a crowdfunding program to fund expansion abroad. Citizen Wolf pioneered a technology that seeks to disrupt a traditional business model by making clothes only when they are ordered – a response to the problem that nearly a third of the clothing created each year goes to landfills, unsold.

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Fast Fashion Fashion ATS Accessories 246

Retail TouchPoints

JUNE 14, 2022

7-Eleven has partnered with Waitr to add another delivery option at more than 700 of its stores. Waitr specializes in on-demand restaurant and grocery store delivery in 1,000 U.S. cities, and 7-Eleven is the platform’s first national convenience store partner. Waitr will join the range of other delivery options 7-Eleven offers, including: The 7NOW Gold Pass service, a subscription plan that offers free delivery on more than 3,000 products including hot food, drinks, household items, snacks and g

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ATS Location Planning Fulfillment 264

Inside Retail

JUNE 14, 2022

Today’s 5.2 per cent increase in the minimum wage announced by the Fair Work Commission has been greeted with alarm in the retail sector. After today’s change, the minimum wage will be $21.38 per hour or $812.60 per week from July 1, however workers in some sectors, such as aviation, tourism and hospitality, will have to wait until October.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JUNE 14, 2022

When Facebook, Inc., announced in October 2021 that it planned to change its name to Meta, searches for the term “metaverse” skyrocketed. But despite its buzz, the metaverse is still very much in its infancy and its shape is very loosely defined. One definition most can agree on, though, is that it’s a “virtual world,” and one that already is presenting tremendous opportunities for both brands and consumers.

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Merchant Services Social Commerce Customer Experience Fashion 264

Tokinomo

JUNE 14, 2022

Campaign scoop. Blind Taste Test. How to show that people appreciate your flavored sparkling water? A blind taste test. In this blind taste test, 17 people tried out Liquid Death’s flavored sparkling water and some of the most expensive beverages in the world. The comparison wasn’t really fair if you ask us. Watch the video to see the results. Spoiler alert: some people didn’t feel too good after “enjoying” the expensive beverages.

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Inside Retail

JUNE 14, 2022

Many experts say the Covid-19 pandemic demonstrates the importance of business flexibility. After all, the willingness to adapt quickly was central to the mid- and post-pandemic success of innovative market leaders such as Guzman Y Gomez, Coles, and Woolworths. These companies, along with others, managed to thrive by implementing futuristic strategies that streamlined their operations while also increasing service quality.

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Supermarket Consumer Marketing Management 130

Retail TouchPoints

JUNE 14, 2022

PetSmart has launched PetSmar t Veterinary Services (PVS) in a bid to fill empty clinic spaces in its stores while simultaneously helping veterinarians launch their own private practices. Individually owned veterinary medical practices have been shrinking across the U.S. as the industry consolidates, and many veterinarians have been out-priced or out-positioned in the market by larger conglomerates.

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Location Marketing Management ATS 261

Inside Retail

JUNE 14, 2022

After years of improving its Australian distribution centres and supermarkets, Woolworths has committed NZ$99 million to develop a new distribution centre (DC) in Rolleston, New Zealand for its local chain, Countdown. Set to deliver fresher fruit and vegetables across the South Island by early 2024, Countdown’s new 11,000sqm DC will feature a refrigerated inbound tunnel, varied temperature-controlled zones, and ‘ripening rooms’ made to ensure its produce is ready for sale, according to Countdown

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Supermarket Planning ATS 130

Retail TouchPoints

JUNE 14, 2022

Ghanian accessory and jewelry brand Kua Designs will visit the U.S. this summer via a five -city pop-up tour that will include Atlanta, Miami, Los Angeles, New York City and Washington, D.C. Ruby Buah Photo courtesy of Kua Designs. The following dates have been set: June 25, 2 to 5 p.m. at Atlanta’s The Bakery CoWork ; July 9, 2 to 5 p.m. at Los Angeles’ The Dollhouse Boutique ; and July 23, 1 to 4 p.m. at Washington, D.C.’s Ipade.

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Jewelry Boutique Accessories Location 261

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

JUNE 14, 2022

At a time when online acquisition costs are rising and the ability to track shoppers via third-party cookies is diminishing, Cotton On Group is bolstering its data capabilities in order to deliver more personalised content to customers and ultimately improve retention rates. . The company behind Cotton On, Cotton On Kids, Cotton On Body, Rubi, Typo, Factorie, Supre and Ceres Life announced on Wednesday that it is rolling out a new customer data experience platform from technology provider Lexer

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Retail Wire

JUNE 14, 2022

The inability to get goods out of China due to that country’s zero-tolerance lockdown strategy has led many U.S. businesses to reconsider sourcing their products in other markets including at home so that they have more direct access to goods.

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Marketing ATS 130

Inside Retail

JUNE 14, 2022

Major Australian retailers use ‘invasive’ technologies to capture customers’ sensitive biometric data according to consumer rights group Choice. Among the 25 retailers surveyed, Kmart, The Good Guys and Bunnings were found to use facial recognition technology to identify customers who enter stores. Kate Bower, a Choice consumer data advocate, described the use of facial recognition technology by the retailers as “inappropriate and unnecessary” .

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Consumer ATS 130

Retail Wire

JUNE 14, 2022

Amazon.com will begin delivering products later this year via its Prime Air drones to customers in Lockeford, CA, a community located about 40 miles south of Sacramento.

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Location 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JUNE 14, 2022

The retail industry has cause for a touch of optimism entering the next financial year but it is unlikely that the rollercoaster ride is over for everyone. Retail sales for the first four months of 2022 are showing encouraging growth but the devil is in the detail, with the underlying driver of the increased revenue levels being inflation. Australian Bureau of Statistics data shows retail sales rose 0.9 per cent during the month of April.

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Department Stores Finance Consumer Management 130

Wiser

JUNE 14, 2022

Once products leave the manufacturer and make their way out into the world, it becomes a lot more difficult for brands to keep track of exactly how those products are being handled. No matter how many planograms you create, or ground-breaking display ideas you have, your products can’t succeed without compliance from retailers at the store level.

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Management Advertising Planning Location 147

Inside Retail

JUNE 14, 2022

Berlin-based online fashion platform Zalando has acquired Highsnobiety, a daily news website covering luxury lifestyles. Zalando says Highsnobiety will work as a strategic and creative adviser to enhance the company’s storytelling and assortment curation capabilities while continuing to maintain independent operations. . The companies will join forces to engage and inspire customers.

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Fashion Planning Consumer Shopping 130

Cisco Retail

JUNE 14, 2022

Developing a team for everyone. One of the things I’ve valued about being a member of our DevNet developer community is that it’s a group that is passionate about creation – building – thinking up new things and bringing ideas to life. Together, we’ve created new ways to automate networks, improve security, and connect the unconnected. We are a collection of explorers, innovators, and makers – and many of solutions crafted by this community (us) have changed the lives and businesses of so many.

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Planning ATS 137

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JUNE 14, 2022

More than 11,000 Amazon.com outage incidents were reported yesterday starting around 1:00 p.m. ET, according to Downdetector.com. Amazon did not respond to a request for comment.

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Cisco Retail

JUNE 14, 2022

Today’s dynamic environment requires seamless connections for more people, devices, and things than ever before. Networks, both in the core campus and on the edge, need to support new ways of working, enabling workforces to use any device, from anywhere. With rapid shifts toward automation, new architectures for hybrid work, and evolving hybrid cloud environments, we know you, our customers, are looking for easier, more agile ways to operate.

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Management Customer Experience ATS 132

Retail Wire

JUNE 14, 2022

Many consumers have enjoyed a Jack Daniels and Coke cocktail. They can now get the two beverages combined in a can. “This relationship brings together two classic American icons to deliver consumers a taste experience they love in a way that is consistent, convenient, and portable,” said Lawson Whiting, CEO and president of Brown-Forman, which markets the Jack Daniels brand.

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Consumer Marketing 100

Small Biz Trends

JUNE 14, 2022

Opening a retail store is a popular way to start your own business. There are a huge array of products to sell, and you can run your business either in-person or online. Some retail business ideas can require a lot of capital, but this isn’t true for all. Here are some options for those with a limited budget. What Is a Retail Business? A retail business includes any company that sells goods or services directly to consumers for their consumption or use.

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Beauty and Health Thrift Store Accessories Boutique 105

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

JUNE 14, 2022

The Fishtail General Store in Montana is based in a town with about 250 residents. It has been owned and managed by Katy Martin for 22 years. The store serves a wide variety of consumers including miners, ranchers and business executives. “People feel comfortable coming here. They stand in line and they talk. It doesn’t have to be about anything big.

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Management Consumer 100

Small Biz Trends

JUNE 14, 2022

A shortage of the popular Sriracha sauce is currently causing trouble for restaurant owners and customers alike. Sriracha Shortage Upsetting Businesses and Consumers. California-based Huy Fong Inc. is one of the world’s largest producers of Asian hot sauce, and the company recently released a statement saying it was anticipating a major shortage of its famous Sriracha sauce.

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Consumer Fulfillment 105

Retail Wire

JUNE 14, 2022

American workers reevaluated their worth during the pandemic and began demanding higher wages and benefits from employers. The current volatility in the market further threatens to disrupt business and the relationships between employers and their workers.

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Marketing 100

Cisco Retail

JUNE 14, 2022

Excitement is in the air! It has been more than two years since the last time Cisco Live was in person! Personally, I’m really looking forward to being there to talk with our customers and partners. . It’s my passion to automate all the things, whether it’s networking, systems, or my home. I enjoy talking with people about using automation and programmability to make their jobs easier so they can focus on more important endeavors.

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ATS 104

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

JUNE 14, 2022

Shutdowns in China, labor shortages and lack of access to supplies such as cotton, plastic and rayon added to product recalls have complicated the manufacturing process for tampons leading to a shortage of specific brands such as Procter & Gamble’s Tampax product. “Capacity is only going to get tighter as we move toward the end of the year,” said Vaughn Moore, CEO of AIT Worldwide Logistics.

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Retail Dive

JUNE 14, 2022

The retailer’s chief marketing officer was “an innovative marketer, creative storyteller and a people-first leader who saw beautiful possibilities in everything and everyone,” the company said.

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Marketing 104

Retail Wire

JUNE 14, 2022

Marc Lore, the former head of Walmart’s e-commerce operations, has closed a $350 million funding round for Wonder Group, a food delivery startup. Wonder prepares meals from well-known restaurants in trucks idling outside of consumers’ homes. It also delivers orders from local restaurants.

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Consumer 100

Independent Retailer

JUNE 14, 2022

With inflation at its highest level in years, consumers are heavily weighing where and how to spend their hard-earned money. While some are splurging on big-ticket items before prices rise even higher, others are no doubt contemplating where they can save a few extra bucks here and there. It does not look like soaring prices will stop anytime soon, and both retailers and shoppers are suffering.

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Payment Services Consumer Customer Experience Marketing 101

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience