Retail TouchPoints

APRIL 28, 2025

Brands like Amazon have set the gold standard for a modern ecommerce shopping experience. Customers expect brands to show them the right product at the right price and they dont want to wait weeks to receive it. Whats more, with Gen AI tools now in the fray, customers are likely to want instant product guidance, review summaries and more. Many retailers are eager to replicate such experiences, but they often stumble on a recurring barrier: data.

Shopping 147

Shopping Customer Experience Fulfillment Inventory Management 147

Inside Retail

APRIL 28, 2025

With the power to unlock revenue growth beyond sales, retail media is rapidly evolving into a multi-billion-dollar sector. The monetisation of retail assets has come a long way since department stores like Myer and David Jones first sold physical space within their stores. Starting with catalogues and evolving into multiplatform media offerings, Woolworths and Coles have become Australias early pioneers in the space.

Marketing 240

Marketing Advertising Department Stores Supermarket 240

Retail TouchPoints

APRIL 28, 2025

Logistics and transportation provider Ryder System will air Stories from the Supply Chain, a national TV ad campaign spotlighting successes with apparel brand Mugsy and alcoholic beverage distributor Southern Glazers Wine & Spirits. The campaign launches today and will air through June 22, 2025 on ESPN, TBS and TNT throughout the NHL Stanley Cup playoffs.

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Fulfillment Apparel Marketing Management 207

Inside Retail

APRIL 28, 2025

Australian brand Hommey is putting the homey in home goods with its brightly patterned designs, ethically sourced materials and residential-inspired approach to retail store design. Justin Kestelman, the founder and chief executive officer of Hommey, told Inside Retail he wanted to create a brand that millennials and Gen Z consumers would want to have in their homes.

Retail Marketing 231

Retail Marketing Marketing Consumer Apparel 231

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

APRIL 28, 2025

Etsy continues to make refinements to its business model as it seeks a return to growth amid increasing competition. The companys latest moves include selling off Reverb , a resale marketplace for musical instruments that it acquired in 2019 , and a host of updates to its seller experience. Etsy Offloads Reverb to Focus on its Core Businesses Reverb has been purchased by a holding company that operates as a subsidiarity of a company jointly owned by Servco Pacific a Hawaii-based corporation tha

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Payment Services Advertising Promotions Returns 147

Inside Retail

APRIL 28, 2025

Businesses have been reminded to ensure that their card payment surcharges are in line with the cost of accepting card payments. The Australian Competition and Consumer Commission (ACCC) has also reminded businesses to adequately disclose any upfront card payment surcharges that apply, so that customers can make informed decisions before ordering, booking, and paying for a product or service.

Payment Services 258

Payment Services Advertising Accounting Consumer 258

Inside Retail

APRIL 28, 2025

Los Angeles-based fashion brand Guess is bringing a fashion experience to Sydney with its first-ever experiential double-decker bus campaign in Australia. From April 29 to May 3, the Guess-branded bus will be making stops at Parramatta Centenary Square, Bondi Beach, and the Overseas Passenger Terminal. The bus will showcase larger-than-life images of Georgina Rodriguez, the Argentinian model and TV personality, in a series of stylish Guess outfits.

Fashion 248

Fashion ATS Accessories Marketing 248

Retail Focus

APRIL 28, 2025

Todays savvy consumers have more information and choices at their fingertips than ever before, demanding a more thoughtful approach to fashion. To capitalise in this evolving market, retailers should re-align their offers to reflect consumers shifting values and purchasing habits. Driven by the growing demand for environmentally friendly fabrics, the linen clothing market is surgingprojected to reach nearly $1 billion by 2025 and an estimated $2.57 billion by 2033.

Fast Fashion 130

Fast Fashion Fashion Consumer Marketing 130

Inside Retail

APRIL 28, 2025

The Endeavour Group has announced Jayne Hrdlicka as its new managing director and CEO following the departure of Steven Donohue in March. Slated to begin the role in January next year, Hrdlicka has previously held the positions of CEO and managing director at A2 Milk Company and Virgin Australia, which she led out of administration following the Covid-19 pandemic.

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Management Location Consumer ATS 221

Retail Gazette

APRIL 28, 2025

Dunelm has snapped up luxury home decor company Designers Guild for an undisclosed sum. The homewares giant has acquired the brand’s IP and design archive, but did not acquire its stores or business operations, after what it described as a highly competitive sales process, The Times reported. It comes after Designers Guild was put up for sale after posting a 1.7m pre-tax loss in the year to 31 March 2023, according to its most recent accounts on Companies House.

Accounting 120

Accounting Management ATS 120

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Inside Retail

APRIL 28, 2025

OpenAI on Monday said it has updated ChatGPT’s web search capabilities to improve online shopping for users with personalised product recommendations with images, reviews, and direct purchase links. The generative AI pioneer’s search feature has gained popularity since its introduction last year, and has become one of its most sought-after tools, with over 1 billion web searches in the past week, the company said.

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Shopping Advertising Fashion 204

Cisco Retail

APRIL 28, 2025

Join Cisco at RSAC 2025 where well be demonstrating new capabilities in Industrial Threat Defense, including smarter OT vulnerability prioritization, adaptive zone segmentation using firewalls, and unified IT/OT threat detection to secure industrial networks with Splunk.

ATS 127

ATS Management 127

Inside Retail

APRIL 28, 2025

In the early years of online shopping, bricks-and-mortar retailers were terrified about “showrooming” This was the idea that consumers would browse products in stores – touch them, try them on – and then go and buy them cheaply online. But the reality in 2025 is that the reverse is happening in Australia. According to recent Publicis Sapient research while online is growing as a source of sales, the majority of sales (86 per cent) still result from stores.

Social Commerce 130

Social Commerce Shipping Consumer Returns 130

Retail Gazette

APRIL 28, 2025

Deliveroo co-founder and chief executive Will Shu is in line for a 172m payout if the firms board approves a 2.7bn takeover from US rival DoorDash. The UK-listed rapid delivery giant confirmed on Friday (25 April) that it had received an indicative takeover proposal for 180p a share from DoorDash at the start of the month. Deliveroo said that should a firm offer be made, it would be minded to recommend the proposal to its shareholders.

Grocer 105

Grocer Accounting Shopping ATS 105

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

A1 Retail

APRIL 28, 2025

As part of an expanded pilot, Tesco is now trialling the next generation of barcodes QR codes powered by GS1 in a small number of selected stores, as the retail industry starts to shift towards a smarter, more connected supply chain. The pilot replaces traditional barcodes on 12 own-brand meat and produce lines in a small number of locations across southern England.

Point of Sale 90

Point of Sale Customer Experience Location Planning 90

Retail Gazette

APRIL 28, 2025

Asda is set to open its first standalone George store next week as it looks to replace its Asda Living brand portfolio across the UK. The supermarket chain will convert its homewares store in Crown Point Retail Park in Leeds to test the new format, which will be rolled out to further locations if successful. The retailer said the George concept store, which will reopen on 10 May, will be “completely transformed with a new layout to showcase the best of George clothing and homeware, plus to

Payment Services 107

Payment Services Checkout Supermarket Location 107

Retail Wire

APRIL 28, 2025

Temu customers are seeing new "import charges" at checkout.

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Checkout ATS Shopping 230

A1 Retail

APRIL 28, 2025

St James Quarter has announced thatschuh, the Edinburgh-founded fashion footwear retailer, is to launch its Scottish flagship at the leading destination. Opening on Level 1 of the Galleria, the brand will add further diversity to the Quarters broad mix of tenants, reinforcing its position as Edinburghs prime pitch and taking Level 1 to 100 percent let, also following a 9 percent boost to retail sales year-on-year in 2024. schuhs St James Quarter store will open in May in a 5,500 sq ft space adja

Location 97

Location Fashion Shopping ATS 97

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Fulfillment

Retail Wire

APRIL 28, 2025

Starbucks is unveiling new drinks and snacks.

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Retail Gazette

APRIL 28, 2025

UK retailers committed to opening more stores during the first quarter of the year, despite worries over tax changes coming into effect this month. Between January and March, just under 7,000,000 sq ft of retail space was leased throughout the UK, making it the highest amount since the pandemic started, according to property firm CoStar. This marks an 8% rise on the prior quarter, as well as a 25% increase on the same period last year, representing the strongest retail leasing activity in six ye

Consumer 82

Consumer Marketing ATS 82

Retail Times

APRIL 28, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Video games have never gone out of fashion, and recent years have seen a massive revival in retro titles from yesteryear. Many of these classic games have made their way onto the small screens of our mobile devices as the platform becomes an ever more legitimate form of entertainment for gamers.

Fashion 92

Fashion 92

Retail Wire

APRIL 28, 2025

Southwest Airlines won't be flying to as many places.

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

A1 Retail

APRIL 28, 2025

The O2has reported a record-breaking Easter period following an impressive Q1 and continues to excel as a destination of choice for brands and consumers alike. Leisure has proven to be a standout category, bolstered by the recent success ofActivate, which has welcomed almost 70,000 visitors since opening in December. A bumper Easter break Following the destinations Q1 success, which saw a sales uplift of7 percent vs Q1 2024 across the whole scheme, The O2 has surpassed previous years during the

Accessories 71

Accessories Location Consumer Shopping 71

LS Retail

APRIL 28, 2025

iStock/Janie Abolins What's affecting me, my clients, my colleagues and other global small business owners: How to be a better decider. Jewish women entrepreneurs take action. How businesses can own their next move. Quote of the week: The most difficult thing is the decision to act, the rest is merely tenacity. The fears are paper tigers. You can do anything you decide to do.

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Inside Retail

APRIL 28, 2025

Sir the label, Oz Hair & Beauty and Cotton On are the three brands with the best checkout and payment experience in the Online CX Index , Australias first and only online retailer performance platform powered by real data. This month, the Online CX Index, a partnership between Inside Retail and Humii, focuses on the checkout and payment process.

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Checkout Payment Services Shipping Boutique 162

Retail Wire

APRIL 28, 2025

Mattel's newest Barbie toy is a LeBron James doll.

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Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

365 Retail

APRIL 28, 2025

Grocery retailer Asda has announced the launch of a trial George stand-alone concept store, intended to replace its existing Asda Living brand portfolio across the United Kingdom if deemed successful. The pilot initiative is underway in Asdas home city of Leeds, at the Asda Living store situated in Crown Point Retail Park. This location will undergo a full transformation, adopting a new layout that will highlight the George brands clothing and homeware ranges, alongside a selection of toys, baby

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Supermarket Checkout Fashion Location 64

Retail Gazette

APRIL 28, 2025

Lidl is planning to open 40 new supermarkets this year as it prepares to spend 500m on expanding its store estate. It comes as the German discounter unveiled its “wishlist” of over 250 potential new site locations across London, with a special focus on affluent central neighbourhoods in the capital. These include in Angel, Covent Garden, Kensington, Notting Hill and Soho, as well as suburban locations such as Finchley, Colindale and Uxbridge.

Supermarket 64

Supermarket Location Planning Shopping 64

365 Retail

APRIL 28, 2025

With the current economic climate and price increases putting additional pressure on projects, how can Interior Designers still effectively incorporate value engineering, without compromising on quality and experience? Rather than cutting corners, we investigate some viable solutions, such a strategically focussing on material choices and design solutions, whilst also ensuring the optimisation of resource allocation.

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Management Space Planning Planning ATS 52

Retail Gazette

APRIL 28, 2025

M&S has instructed hundreds of agency workers from its main distribution centre to stay at home as it deals with the impacts of its cyberattack. Around 200 staff members who were due to take on shift work at its East Midlands Castle Donington clothing and homewares logistics centre have been instructed not to show up, Sky News reported. It is understood that agency staff comprise roughly 20% of Castle Donington’s workforce and the retailer had been scaled down their support due to the

Payment Services 59

Payment Services ATS Management Fashion 59

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