Thu.Apr 04, 2024

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Redefining Retail Insights: The Synergy of Crowdsourcing and Merchandising

Wiser

The drive for perfection in retail in-store execution never ceases. Traditionally, this has meant sending out merchandisers to ensure that products are amply stocked, properly displayed, and promotions are correctly implemented. Yet, the rise of crowdsourcing via mystery shoppers has changed the way brands collect and interpret in-store data, presenting a method that not only complements but in some respects surpasses conventional merchandising tactics.

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Hungry Jack’s resolves franchisee restraint clause case

Inside Retail

Hungry Jack’s has resolved a case which sought for an injunction to block two new restaurants within 5km to an existing franchisee’s locations. When Hungry Jack’s announced plans to open two new outlets in the Central Coast of New South Wales, the franchisee, Peregrine Pty Ltd, took the burger business to court, alleging the new stores would be a breach of the franchise agreement, the Franchising Code of Conduct, and the Australian Consumer Law.

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Standardized Measurements, Collaboration Crucial to Retail Media’s Continued Growth

Retail TouchPoints

Retail media experienced massive growth in 2023 and shows no sign of slowing in 2024. But even as retail media networks have proliferated , ad buyers still are limited in how many they can participate in. The culprit? A lack of standardization across the retail media ecosystem. In fact, a Coresight Research study indicates that most buyers max out at just five to six networks.

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Frito-Lay and Hasbro’s Family Fun Collaboration

Retail Wire

Frito-Lay and Hasbro are teaming up this spring to make family time even more enjoyable. Their joint promotion aims to highlight how snacks and games can bring people closer together for some shared fun.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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HanesBrands sells Champion for $1 billion-plus

Inside Retail

Authentic Brands Group is to acquire sportswear brand Champion from HanesBrands for a little over $1 billion according to multiple reports. WWD reported that the parties have not yet signed a formal agreement but may have an official deal already by next week. The report also mentioned that the transaction will close “around the end of May or early June.” In September last year, HanesBrands said it was evaluating “strategic options” for Champion, including a potential sal

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Rite Aid Offers OTC Birth Control Pill at All Locations

Retail TouchPoints

Rite Aid has made Opill, the first daily oral contraceptive that’s been FDA-approved for purchase without a prescription, available chainwide. The progestin-only birth control pill has been designated safe and effective when used as directed to help prevent pregnancy. The pills are available for a suggested retail price of $19.99 for a one-month supply and $49.99 for a three-month supply.

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Sephora, Poshmark, REI Double Down on Sustainability Efforts for Earth Month

Retail TouchPoints

Retailers are pulling out the stops for Earth Month this year: companies like Sephora and REI Co-op are showcasing the success of their recycling efforts, while others including Poshmark and Joor promote the inherent sustainability of their platforms in partnership with eco-friendly brands such as Rothy’s and Marine Serre. Sephora Touts Refillables, Recycling Sephora is spotlighting its wide range of refillable beauty products and the growing impact of its Beauty (Re)Purposed recycling program t

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Shaftesbury Capital celebrates successful partnership with Smart Works

Retail Focus

Shaftesbury Capital is celebrating the success of its long-term support for Smart Works, the UK charity, with its fourth pop-up across the West End portfolio having taken donations past £200,000 to date. Smart Works , a UK charity that exists to give women the confidence they need to reach their full potential, secure employment, and change the trajectory of their lives, hosted a pop-up at 57 Carnaby Street from 1 st – 24 th March, raising £43k in celebration of International Women’s Day.

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The Vitamin Shoppe Expands On-Demand Delivery with Uber Eats Partnership

Retail TouchPoints

The Vitamin Shoppe has launched a new partnership with Uber Eats to expand its same-day delivery capabilities. Consumers will be able to order from approximately 700 Vitamin Shoppe and Super Supplements locations across the U.S. using the Uber Eats app. The health and wellness retailer already has inventory available on DoorDash and Instacart. Uber Eats customers will be able to add their Healthy Awards information to all orders so that they can earn cash back rewards from Vitamin Shoppe.

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Ghalia BOUSTANI. Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. As businesses strive to remain competitive and relevant in the digital age, the strategic adoption of cutting-edge technology and the seamless integration of digital solutions have become im

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Costco Ventures Further into Healthcare with New Weight Loss Service

Retail TouchPoints

Costco has expanded its partnership with health care marketplace Sesame to offer weight loss care that includes individual clinical consultations and access to medications, if clinically appropriate and subject to their availability. For $179 , Costco members will receive three months of clinical consultation, a nutritional guide and recommendations, and the ability to message with their clinician outside of scheduled appointments.

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Tesla’s Main Rival BYD To Debut Its First Electric Pickup Truck This Year

Retail Wire

Chinese automobile giant BYD plans to bring its first electric pickup truck to the global market this year to compete with rivals such as Ford and Tesla.

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Meet Safely, a modern self-defense brand founded by women for women

Inside Retail

When Ashley Raymond, Danna Tao, Margy McCallum, and Meagan Doyle teamed up for a class project at The University of Texas at Austin, little did they know they would launch not one but two companies together. Due to growing safety concerns, especially for femme-presenting individuals and the elderly, the market for non-lethal self-defense weapons, such as pepper sprays or wearable devices, is expanding, especially in North America.

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Serena Williams Debuts Wyn Beauty Line

Retail Wire

Serena Williams, known for her prowess on the tennis court, is stepping into the world of beauty with her latest venture, Wyn Beauty. This brand, pronounced "win," offers a lineup of 10 products designed for individuals with active lifestyles.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Italy’s Geox is reinventing itself – and Asia is its new core

Inside Retail

If kicks could talk, Geox’s ultra-limited edition little number with a fierce dragon ready to leap forth before a bright red wall would without doubt roar with fire. At US$888, the Spherica EC4.1 LNY Collectible Edition designed by Hong Kong’s The Flying Hawk Studio won’t fit with many budgets – which is probably just as well given only 88 pairs were made.

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Onvo Releases Hot Food on the Fly for Travelers

Retail Wire

Onvo, a travel plaza chain headquartered in Scranton, Pennsylvania, is launching its latest initiative, Food on the Fly, at a travel plaza in Dorrance that provides travelers and professional truck drivers with quick and convenient hot grab-and-go options on their journeys.

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NZ regulator begins grocery facial recognition technology trial

Inside Retail

New Zealand’s privacy commissioner Michael Webster has begun looking into Foodstuffs North Island’s trial of facial recognition technology (FRT) to make sure it complies with the Privacy Act. Foodstuffs announced in early February it was piloting the technology at 25 New World and Pak’nSave supermarkets in a bid to fight against retail crime. The trial, set to last about six months, aims to better identify repeat offenders and thereby reduce harmful behaviour in store.

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Trader Joe’s Accused of Copying Smaller Food Brands

Retail Wire

New research from the publication Taste says that certain small food brands think that Trader Joe's has replicated their products and pushed them out of making sales.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Who won Easter 2024, and what it says about the future of supermarket retail

Inside Retail

Traditionally, the main battleground of the Easter trading period is in supermarkets and, of course, confectionery. In that department, this year, Cadbury dominated visibility, doing an exceptional job getting stock on the floor and demonstrating, in the process, why visibility should be the number one goal for brands looking to succeed in retail. Nestle came a competitive second.

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FOX Reveals AdRise on OneFOX Audience Network

Retail Wire

FOX Corporation has unveiled its upgraded audience network and advertising technology platform, AdRise, in a joint announcement from New York and Los Angeles.

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How can your business leverage the incoming surge in cross-border spending?

Inside Retail

Did you know that international e-commerce spending is expected to surge this year? According to Aussie-born global fintech Airwallex – which last month launched its State of Cross-border eCommerce: Key Trends of 2024 Report – a whopping 54 per cent of global consumers are expected to increase their international online spending over the next six to 12 months.

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Shop in Warren, Ohio, Releases Eclipse-Themed T-Shirts

Retail Wire

In the heart of Warren, Ohio, businesses are hopping on the eclipse bandwagon in unique ways. One such endeavor is the creation of eclipse-themed T-shirts by Artistic Silk Screening.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Why Une Piece founder Carly Brown built a business with kindness at its heart

Inside Retail

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

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Co-op lost £70m to shoplifting in 2023 as it uses AI to stop self-checkout theft

Retail Gazette

Retail crime cost The Co-op £70m last year, according to food managing director Matt Hood, as the mutual turns to AI to stamp out theft at self-checkouts. The Co-op said incidents of shoplifting, abuse, violence and anti-social behaviour increased by 44% last year, as it faced an average of 1,000 incidents each day. “Last year, we experienced something like £70m worth of loss because of the ongoing retail crime epidemic.

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Foot Locker, Sesame Street, Crocs team up to promote autism awareness

Inside Retail

Foot Locker has collaborated with Crocs to launch a new Sesame Street line for preschoolers and toddlers to raise awareness of autism. The collection includes Julia, Elmo, Cookie Monster, and Abby Cadabby and is only available at Foot Locker and Kids Foot Locker locations. All pairs feature special Jibbitz charms based on Sesame Street characters and iconography, as well as street-sign branding on the inside heel and strap pin.

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Morrisons installs AI cameras to boost availability and staff efficiency

Retail Gazette

Morrisons is set to install thousands of AI-powered cameras across its UK stores by the end of the year, after trials found they boosted availability and increased staff efficiency. The grocer has become the first UK retailer to integrate US technology, teaming up with Seattle-based AI company Focal Systems. Chief executive Rami Baitiéh has focused on improving patchy availability as a key priority for his turnaround at the retailer, with the cameras able to provide real-time on-shelf data and a

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Marquee’s Bernie Brookes: There are more retail collapses to come

Inside Retail

Discretionary retail businesses are falling victim to Australia’s increasingly tough economic environment, as the voluntary administration of Marquee Retail Group (MRG) this week further illustrates. The board of directors of MRG, the umbrella that owns accessories brands Colette and The Daily Edited, appointed Domenic Calabretta, Mitchell Ball, and Richard Lawrence of Mackay Goodwin as voluntary administrators on Wednesday, citing an unexpected downturn in sales starting in October last year.

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The Works shareholders vote to exit main stock exchange

Retail Gazette

The Works shareholders have voted to transfer retailer’s shares from the main market of London’s Stock Exchange to its sub-market AIM in a bid to reduce costs. In a shareholder general meeting on 4 April, results of the poll found 99.7% of shareholders agreed to move to the smaller market. The specialist retailer, which first listed on the stock exchange in July 2018, noted its poor valuation, financial cost and regulatory burden of being on the main market as reasons for the change and said 

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Build Healthier Connections and Interoperability With MuleSoft

Mulesoft

Discover how AI is changing the landscape of healthcare and beyond and what success looks like for integration and AI. Read more so your organization can be on the forefront of innovation now. The post Build Healthier Connections and Interoperability With MuleSoft first appeared on MuleSoft Blog.

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Morrisons extends ‘Quieter Hours’ to afternoons for autistic shoppers

Retail Gazette

Morrisons is extending its Quieter Hours across all its stores to help autistic shoppers have a calmer shopping experience. The supermarket’s new hours will take place 2 – 3pm Monday to Thursday in addition to its origional weekend hours. The group first introduced its Quieter Hour back in 2018 , which involves turning down the lights in stores and turning both the tannoy and any music off on Saturdays from 9am – 10am in a bid to make stores more comfortable for shoppers with autism.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio