Retail TouchPoints
NOVEMBER 14, 2022
Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. Enter artificial intelligence (AI). Many retailers are turning to AI to help boost productivity while keeping costs in check.
Inside Retail
NOVEMBER 14, 2022
Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. So how can physical retail stores replicate the experience and deliver an equally personalised interface for customers? “The only way to achieve that is through a digital medium,” says Neal French, director of Chrome Enterprise sales JAPAC at Google.
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Retail TouchPoints
NOVEMBER 14, 2022
3D and AR design studio QReal is moving deeper into direct commerce with the launch of the new multi-brand, multi-category shopping app TRYO. With more than 500 items at launch — including products from Cartier , Gucci , Adidas , New Era and Rolex — TRYO wants to “revolutionize how people shop online” by making AR try-on experiences more easily accessible to both shoppers and brands.
Inside Retail
NOVEMBER 14, 2022
Global streetwear brand Ksubi has made its European debut opening a store on London’s Carnaby Street. Established in 1999, the Sydney-based label predominantly operates in the US with flagship stores in New York, Miami, Chicago, and Los Angeles. This is the brand’s first store in the UK and Europe. The London flagship – built in collaboration with design consultancy Brinkworth – features a bold concrete ceiling with an inlaid red marble cash desk and grey granite display plinths and
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
NOVEMBER 14, 2022
Last week at the inaugural Delivering the Future event, Amazon welcomed the outside world to its new robotics manufacturing facility, BOS27, in Westborough, Mass. But the 350,000-square-foot facility — which opened in October 2021 and brings together research and development labs — was only part of the draw. Amazon unveiled a number of new technical innovations set to be deployed across its operations, including a lighter, more durable drone for deliveries and a new robotic system than can handl
Inside Retail
NOVEMBER 14, 2022
Footwear retailer Clarks Australia has established a new, four-year partnership with Aussie Ark – a not-for-profit organisation that protects endangered wildlife – as part of its plans for a more sustainable future. An asset of Brand Collective, Clarks is also set to sign a four-year partnership with Greenfleet, a local not-for-profit that restores native forests.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
NOVEMBER 14, 2022
Green Friday will offer discounts of up to 70 per cent on products from some of Australia’s high-profile brands from this Friday, providing an alternative to “unsustainable” sales events like Black Friday and Click Frenzy. A four-day digital event, Buy Better, will be accessible from Friday through Monday (November 18-21) and will feature sustainably-focused offers and discounts from more than 100 brands including Poshmark, Camilla, and The Body Shop.
Retail TouchPoints
NOVEMBER 14, 2022
TikTok has reportedly launched its much-discussed ecommerce platform, TikTok Shop, in the U.S., according to Semafor , allowing U.S. TikTok users to make purchases directly on the platform rather than linking out to a third-party website. TikTok Shop was previously only available in the UK and seven countries in Asia. The U.S. launch of the offering has spurred a flurry of conjecture since a July 2022 report from The Financial Times indicated that TikTok was abandoning its plans to expand the of
Inside Retail
NOVEMBER 14, 2022
Heinemann Australia has opened its new stores in Gold Coast Airport’s expanded terminal, after announcing the expansion earlier this year in March. Having nearly doubled the size of its retail space to 1324sqm across the departures and arrivals areas, Heinemann has adopted Gold Coast Airport’s ‘Coast to Hinterland’ design concept, using materials, textures, and colour scheme that mimics the region’s landscape of beaches, rainforests, and mountains.
Retail TouchPoints
NOVEMBER 14, 2022
Major retail industry players including H&M , luxury brand holding company Kering and Zara parent company Inditex have agreed to purchase 550,000 metric tons of sustainable alternatives to materials sourced from ancient and endangered forests. Every year, more than 3.2 billion trees are cut down to produce fiber for packaging and clothing, releasing vast amounts of CO2.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Wiser
NOVEMBER 14, 2022
Picture this: you want to brush up on your ping pong skills and decide it’s time to reinvest in a new pair of paddles to get the ball rolling. So, you turn to online shopping. You find the paddles you want, a pack of balls, and you’re about ready to check out. Then, suddenly, you see a recommendation: a book to help you improve your ping pong game. You sure could use it, it’s been a while since you’ve played and you’re a little rusty.
Retail TouchPoints
NOVEMBER 14, 2022
American Dream owner Triple Five Group has reportedly reached a deal with lenders to get a four-year extension for repaying its $1.7 billion in construction financing loans, according to NJBIZ. The group, led by JPMorgan Chase, has set a new maturity date of October 2026. “American Dream’s success continues to grow with dramatically increasing traffic and spend at the complex,” said Don Ghermezian, President and CEO of American Dream in a statement.
Retail Dive
NOVEMBER 14, 2022
Brands are diving into virtual environments to connect with young consumers. But are these digital spaces just billboards for brands, or can they have tangible benefits?
Retail TouchPoints
NOVEMBER 14, 2022
Sally Beauty Holdings will close 350 stores , many within the U.S., during December 2022 as the retailer continues efforts to improve its profitability. The company also noted that it would close two small distribution centers in Oregon and Pennsylvania. Sally Beauty Holdings reported $962.5 million in consolidated net sales for its Q4 2022, which ended Sept. 30, 2022 — a 2.8% decrease from the same period in 2021.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
NOVEMBER 14, 2022
Peter Huddle has been named Vicinity Centre’s new acting CEO, bringing forward the former chief’s retirement timeframe. Earlier this month, Grant Kelley retired as the CEO and MD of Vicinity Centres after five years in the role. A global search for his replacement is currently underway by executive search firm Egon Zehnder. Huddle joined Vicinity in 2019 and is responsible for the company’s property management, leasing, operations, development, and marketing functions while delivering an i
Retail TouchPoints
NOVEMBER 14, 2022
Alibaba Group declined to release the exact results for its 14 th annual 11.11 Global Shopping Festival, also known as Singles’ Day, instead noting that results were “in line with last year’s GMV performance despite macro challenges and COVID-related impact.” While this implies growth may be slowing for the event overall, it’s still undeniably massive — Singles’ Day rang up RMB 540.3 billion ( $84.54 billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009
Inside Retail
NOVEMBER 14, 2022
Retailers including H&M, Kering and Inditex will purchase over half a million tonnes of low-carbon alternative fibres for clothing and packaging to help reduce global emissions, they said Monday. The announcement by 33 brands, printers and producers coincides with COP27 climate talks taking place in Egypt until the end of this week to seek to step up ambition on curbing global warming.
Retail Wire
NOVEMBER 14, 2022
The U.S. government on Wednesday will release October’s retail sales numbers. That and quarterly earnings results from Gap, Kohl’s, Macy’s, Target, TJX and Walmart will help clarify the picture of consumer spending as the Black Friday weekend approaches.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
NOVEMBER 14, 2022
Shoppes at Londoner is the latest project from Sands Retail and, together with developments at the Venetian, Four Seasons and the Parisian on the Cotai Strip, constitutes Sands Shoppes Macao, the largest duty-free luxury shopping experience in Macao. Located within The Londoner Macao and covering over 600,000 square feet, the new shopping destination will house more than 150 world-renowned brands in an elegant British-themed setting.
Retail Wire
NOVEMBER 14, 2022
The share of people employed or actively seeking work among 20- to 24-year-olds has fallen from 72.1 percent in 2019 to 70.8 percent today. One theory as to the why behind the data is that young adults who went to remote learning when the pandemic hit have returned to school in person so that they can have the experience they missed.
Inside Retail
NOVEMBER 14, 2022
Recruitment in 2023 will continue to test us. If we have gleaned anything from the pandemic, it is just how unpredictable the world is and how swiftly we must adjust and embrace change. Adapting to our new world of recruitment has required a monumental shift in mindset. Next year will be no different. After all the events that have reshaped our employment landscape, the conundrum of the employment market continues.
Retail Wire
NOVEMBER 14, 2022
Retailers including Gap, Kohl’s, Target and Walmart are looking to turn over excess inventory in their backrooms and warehouses during the holiday selling season. “Inventory is the most important factor,” said Michael Baker, a retail analyst for D.A. Davidson. “That’s usually not the case — usually it’s just a factor. Inventory is going to take on more meaning than the other metrics.”.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Mulesoft
NOVEMBER 14, 2022
Great news: MuleSoft is going to AWS re:Invent 2022! We’re excited to join the world’s leading brands for a learning conference hosted by AWS for the global cloud computing community. The in-person event features keynote announcements, training and certification opportunities, access to 1500+ technical sessions, the Expo, after-hours events, and so much more.
Retail Dive
NOVEMBER 14, 2022
The MK30 is set to come into service in 2024. It's lighter and smaller than the MK27-2 that is slated to make deliveries this year.
Mulesoft
NOVEMBER 14, 2022
MuleSoft is excited to announce that we’re enabling a new model of collaboration between the business and IT through MuleSoft Composer and Anypoint Platform. With the launch of API Sharing for Anypoint Platform, IT and business users can work together to create new types of automations that were difficult – if not impossible – to […]. The post Introducing Anypoint Platform API Sharing for Composer first appeared on MuleSoft Blog.
Retail Dive
NOVEMBER 14, 2022
Retailers are always looking for new ways to remain competitive and keep customers coming back.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Small Biz Trends
NOVEMBER 14, 2022
Small business owners have a lot of options when it comes to financing their businesses. In this article, we’ll discuss ten of the best small business loans for startups. Each one has its own benefits and drawbacks, so be sure to do your research before deciding which is right for you. Let’s get started! What Are Small Business Startup Loans?
Retail Dive
NOVEMBER 14, 2022
Oracle Retail consumer research found that price will be paramount this holiday season as shoppers are increasingly worried about inflated costs and tighter budgets.
Small Biz Trends
NOVEMBER 14, 2022
Coinbase says that cryptocurrencies offer users faster, easier, and more cost-efficient ways of sending money abroad. Since launching international transfer services in Mexico in February the cryptocurrency exchange platform has seen a steady rise in demand for the service. For example, Coinbase customers in Mexico nearly doubled in a period of just a few months.
Retail Dive
NOVEMBER 14, 2022
The party goods retailer is fast losing any financial cushion, its turnaround is uncertain and restructuring is “probable,” Fitch analysts said last week.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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