Tue.Mar 28, 2023

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La Prairie opens Australian-first airport beauty lounge

Inside Retail

Luxury skincare brand La Prairie has partnered with Heinemann Tax & Duty Free to launch a luxury beauty lounge at Sydney International airport. The lounge offers a customised luxury spa service with a skincare consultation for travellers. The store has a welcome lounge and two private treatment rooms where customers can choose from a range of treatment options to suit their needs.

ATS 264
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Swaine Unveils Largest Store on New Bond Street, Showcasing Rich History and Craftsmanship

Retail Focus

Swaine , a luxury goods brand that has been a fixture of London’s high-end retail landscape since 1750, has opened its largest store yet on New Bond Street, the centrepiece of its most radical rebrand in 273 years. The new flagship store spans 7,000 square feet, with a ground floor and mezzanine level, showcasing Swaine’s range of men’s and women’s leather goods and luggage, along with Herbert Johnson hats and Brigg umbrellas.

Boutique 211
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“Adidas and Nike had better get worried”: Reebok founder Joe Foster

Inside Retail

Reebok founder Joe Foster comes from a long line of shoemakers – his grandfather founded J.W. Foster and Sons in 1895 and pioneered the spiked running shoe. But it was his entrepreneurial instinct that helped turn Reebok, briefly, into the number one sportswear brand in the world. Here, we ask Foster about the brand’s growth prospects under its new owner, Authentic Brands Group , and what he’s learned since stepping away from the business over 30 years ago.

Shopping 246
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Un-learn to Re-learn. How the current retail environment is reconditioning consumer’s behaviours.

Retail Focus

Two or three decades ago, a recession hit Europe, the North American countries, and then descended into the Middle East and Asia. Then, not so long ago, the COVID-19 pandemic brought significant changes to the way people shop, and those changes are expected to continue even as the pandemic fades away. One of the most important shifts is the increased use of e-commerce and online shopping.

Shopping 162
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Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.

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Next buys Cath Kidston out of administration

Inside Retail

British clothing brand Next has acquired the website and intellectual property of home furnishings label Cath Kidston for £8.5 million (A$15.65 million) after the retailer fell into administration. Cath Kidston is a home furnishing retail company that sells vintage-themed goods, homewares, gifts and handicraft items that incorporate British lifestyle themes.

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Sustainable products took more market share last year: report

Retail Dive

Despite high inflation and a price premium, shoppers continued to buy products marketed as sustainable, according to a report from Circana and the New York University Stern Center for Sustainable Business.

Marketing 120

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Walmart winds down Roblox play as metaverse lands in privacy crosshairs

Retail Dive

The retailer claims the decision was planned, while watchdog groups have ramped up pressure on such efforts over concerns they serve as stealth marketing to kids.

Planning 125
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“We play the long game”: How Starbucks aims to reach 9,000 stores in China

Inside Retail

Since launching in China over 20 years ago, Starbucks has built up a network of more than 6,000 stores. Now, it’s looking to reach 9,000 locations by 2025 through its focus on innovation, customer-centricity and agility. The coffee chain recently launched Starbucks Curbside, enabling customers to place their orders online and pick them up without having to get out of their cars.

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Dollar General Ramps up Media Network to Reach Meta Platforms and Rural Customers

Retail TouchPoints

Dollar General is rapidly expanding its DG Media Network (DGMN) through partnerships with Meta and LiveRamp. The Meta partnership will enable DGMN’s brand partners to reach Dollar General’s more than 90 million unique customer profiles across the Meta ecosystem. LiveRamp helped run a campaign aimed at giving brands the insight needed to better collaborate with DGMN to reach rural customers.

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US firm Bluestar Alliance snaps up Scotch & Soda

Inside Retail

Scotch & Soda has been acquired by New York-based brand management firm Bluestar Alliance after filing for bankruptcy for its Dutch operations last week. The value of the deal has not yet been disclosed, but the closing of the transaction is expected to take place within weeks. Despite recording €342.5 million (US$369.42 million) in revenue last year, the fashion brand was unable to keep its operations afloat due to “severe cash flow issues” caused by the pandemic, along with the impact of

Fashion 130
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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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Alibaba Restructures into 6 Distinct Businesses to Drive Agility and Shareholder Value

Retail TouchPoints

Alibaba Group is undergoing the most significant restructure in its 24-year history with plans to split the company into six groups, each of which will have its own leadership team and financial structure. The move is designed to “unlock shareholder value and foster market competitiveness,” according to the company , which has seen the price of its U.S.

Wholesale 103
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Why electronics retailers are tackling e-waste with refurbished goods

Inside Retail

As the retail industry grapples with the growing sustainability movement, the vast majority of its focus has been on plastics, textiles and carbon emissions. One segment of the industry that has gotten comparatively little scrutiny, however, is the burgeoning issue of e-waste. According to the UN, Australia is one of the world’s top producers of e-waste, ranking fifth with almost 22kg of waste per person as reported in 2019.

Returns 130
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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

For many years, permissive returns policies have been the norm in ecommerce. Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion.

Returns 101
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Alibaba to break up Jack Ma’s empire into six units

Inside Retail

Alibaba Group is planning to split into six units and explore fundraisings or listings for most of them, it said on Tuesday, in a major revamp as China vows to ease a sweeping regulatory crackdown and support its private enterprises. The US-listed shares of the Chinese e-commerce conglomerate, which have lost nearly 70 per cent of their value since the curbs were imposed in late 2020, rose more than 10 per cent.

Returns 130
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The Flawless Clarity® Intensive: Create a New Vision for Your Business

Join DeAnna McIntosh for an experience in ideating, journaling, and strategic planning, accompanied by a physical box with tools, to help you create the vision and growth plan for the future of your business.

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How Impossible Kicks Turned Sneaker Resale into an ‘Attainable Luxury Experience’

Retail TouchPoints

Making the word “impossible” part of your business name might sound like a company is pridefully flinging a challenge at the world. But while in classical tragedies such hubris eventually brings the hero down, sneaker reseller Impossible Kicks has been able to meet, and even exceed, its own high expectations for success. John Mocadlo From a single-store debut in December 2020, the retailer now operates 17 brick-and-mortar locations along with an ecommerce site and mobile app.

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Nike launches Jordan World of Flight in Shibuya, Tokyo

Inside Retail

Japan’s first Jordan World of Flight store has opened its doors to the public in Tokyo’s bustling district of Shibuya, following the inaugural Jordan World of Flight Milan store. Spanning 9200sqft and located on Meiji Dori street, the Jordan-only store pays homage to basketball culture as well as Jordan Brand’s identity and heritage, offering the Jordan-branded product range across men’s, women’s and kids.

Fashion 130
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J. Crew undergoes layoffs

Retail Dive

The apparel retailer has “made decisions to support efficiency and long-term growth,” according to a company spokesperson.

Apparel 105
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Lifestyle mall opens in heart of Sydney’s St Leonards

Inside Retail

JQZ, a Sydney-based property development firm, has collaborated with Colliers to launch Mall 88, a new shopping destination, in the heart of Sydney’s St Leonards The mall, which has an 8000sqm retail space, is designed to be a lifestyle destination for both locals and visitors. Across four levels, Mall 88 features an open-air plaza and dining area with a mix of cafes, alfresco dining, and a laneway eat street, as well as a public library and medical centre.

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The B2B Sales Leader's Guide for Any Economic Environment

When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.

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Blue Nile to lay off 119 workers, close Seattle fulfillment center

Retail Dive

About seven months after its acquisition by Signet Jewelers, the company will centralize services within its New York City fulfillment center.

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The Body Shop Adds Makeup to its Refill Arsenal in Battle Against Plastic Waste

Retail TouchPoints

The Body Shop has gone beyond hair care, shower gels and hand soaps to include makeup in its product refill program, which prevented more than half a million plastic bottles from entering the environment in 2022 alone. Peptalk Lipstick, which now comes in a refillable case made from 100% recycled aluminum, is enriched with Community Fair Trade shea butter and is available in 20 shades.

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How to Achieve Application Automation With MuleSoft RPA

Mulesoft

Automating applications can be a game changer for businesses, helping to save time and improve accuracy by eliminating repetitive manual tasks. With App Automation and MuleSoft RPA, you can interact with application elements directly through their XPaths without being affected by their appearance or position on the desktop. The post How to Achieve Application Automation With MuleSoft RPA first appeared on MuleSoft Blog.

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As Legislators Mull its Fate, TikTok Doubles Down on Creator Partnerships

Retail TouchPoints

TikTok ’s future in the U.S. remains uncertain following last week’s Congressional grilling of CEO Shou Chew. Nevertheless, the social media platform is going on the offensive to enhance its appeal to its top assets — and in some cases its strongest advocates — creators. The company has rolled out a new solution to pair brands and creators for the development of “Branded Effects,” following on its new partnership with Sephora for a beauty creator incubator program.

ATS 89
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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

The past three years have forever changed the retail landscape. Companies of all sizes were forced to welcome change with open arms and surrender to total flexibility in order to be agile in the ever-evolving economic environment. In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year.

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How to Use Digital Signage for Hotels 

Kuusoft

Hotels are one of the most common places where you’ll see digital signage. It’s a versatile tool for… The post How to Use Digital Signage for Hotels appeared first on The Official Kuusoft Blog.

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Macy’s chief stores officer on how the department store is rethinking its labor force

Retail Dive

The retailer is responding to the changing role of stores by putting more tech tools in its associates’ hands.

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Waste-Free Mascara by Paige DeAngelo Gets Global Attention

LS Retail

©iStock/heckmannoleg Because she couldn’t find a mascara product that fit the bill for quality or safety, Paige DeAngelo created her own. And now that mascara — and her waste-free mascara story — just might be taking her around the world. In early May, the Drexel senior will be one of 18 young people worldwide to compete in the Global Student Entrepreneur Awards (GSEA) virtual semifinals.

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Hailey Bieber’s skin care brand plans international expansion

Retail Dive

Rhode, which was founded just nine months ago, will enter the Canadian market on Tuesday and will launch in the U.K. later this year.

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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.

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Liverpool ONE announces city debut for Esports venue

A1 Retail

Grosvenor has announced that competitive-socialising Esports concept, Level Tap, is to launch a new 6,500 sq ft concept at Liverpool ONE’s Hanover Street, marking a city debut for a standalone Esports site. Providing an interactive, experience-led venue for gaming and Esports spectating, Level Tap’s debut site will host and broadcast live events from around the world.

Finance 72
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First retailer pop-up opens in Whole Foods Market Piccadilly

Retail Times

Award winning female-founded London food brand Doughlicious has partnered with Whole Foods for a tastebud takeover this Spring, as it hosts the first ever pop-up at a Whole Foods in the UK.

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Customers Don’t Care About the Details; They Care About the Destination

Hyken

On a recent flight, the captain of the airplane announced over the PA system what time we would arrive at our destination. That would have been enough to make most people happy. However, he continued his announcement with a three-minute-plus speech. We learned that we would take off to the west, make a U-turn a few minutes later to head east, how high we would go, the various cities we would be flying over, that we would take a right turn as we approached the runway to land, and more.

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KAH Tequila is No.1 ultra-premium Tequila in UK multiple grocers

Retail Times

KAH Tequila, the authentic, 100% agave tequila brand which is owned by Amber Beverage Group, is now the UK’s No.1 Ultra-Premium Tequila by value and volume, outperforming Patron Silver, new data shows.

Grocer 59
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Building Supply Chain Resilience in the Real World

Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC

Since 2020, procurement and supply chain professionals have faced an unprecedented set of challenges. The pandemic was just the start. It was followed by port blockages and congestion, strikes among truck drivers and railway workers, a major recall and plant closure that led to a disastrous baby formula shortage, concerns about the future of semiconductor availability, turbulence in the ESG investment market, and much more.