Inside Retail

OCTOBER 31, 2023

The barometer of a brand’s yearly success heavily depends on fourth-quarter performance. Around 40 per cent of total order volume for the year occurs in Q4. Nine in 10 of the best-selling days for e-commerce retailers come in the same quarter. And one-third of all retail sales happen during the holiday season. With so much riding on this part of the year, businesses need to be well-equipped to handle spikes in traffic and order volumes.

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Retail TouchPoints

OCTOBER 31, 2023

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. The return to office (RTO) mandate is already strong in Europe and Asia and continues to grow in the U.S., where almost half of workers are back in the office full-time, and two-thirds of employers are asking employees to come back to t

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Clienteling Returns Fashion Apparel 270

Inside Retail

OCTOBER 31, 2023

US smoothie chain Jamba is landing in Australia with its first two stores opening this month. The first outlet will open its doors mid-to-late November at Melbourne Central. A second store is scheduled for the Sunshine Coast later this month, and there are plans to extend the footprint to Sydney. Formerly called Jamba Juice, the American business is owned by Focus Brands which includes the hot cinnamonroll chain Cinnabon and the pretzel chain Auntie Anne’s in its portfolio.

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Retail TouchPoints

OCTOBER 31, 2023

This is Part 2 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach? Check out Part 1, which focused on improving CX. Last year, holiday sales grew a modest 5.3% over 2021, according to the National Retail Federation.

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Employee Engagement Store Operations Consumer Management 263

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

OCTOBER 31, 2023

In 2020, Australian teen fashion brand Pavement joined a large list of retailers that entered voluntary administration, citing the Covid-19 pandemic as a major factor contributing to their exit from the retail landscape. However, last month Designworks, the wholesale arm of Brand Collective, a leading house of lifestyle brands in Australia, announced that it was relaunching Pavement in the marketplace through the discount department store Big W.

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Fashion Department Stores Wholesale Consumer 263

Retail TouchPoints

OCTOBER 31, 2023

Some of Disney’s most beloved characters will be spreading holiday cheer in Los Angeles this November at the “Mickey & Friends Holiday Village” pop-up and seasonal marketplace. Inspired by the legendary mouse and his famous friends, the pop-up will feature products from more than 70 noteworthy collections, with brand partners like Baublebar , Forever 21 , Loungefly , shopDisney and Stoney Clover Lane.

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Consumer Visual Merchandising Shopping ATS 257

Retail TouchPoints

OCTOBER 31, 2023

Competitors The Home Depot and Lowe’s are both zeroing in on the same high-value target as the pandemic-driven home improvement boom slows — professional contractors, builders and tradespeople. The Home Depot has made a number of executive moves to better “align the organization” around this consumer set, which the company describes as its “largest growth opportunity,” and Lowe’s is bringing back its “Pro-vember” savings event to help home improvement professionals “restock and recharge for the

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Promotions Returns Consumer Marketing 254

Retail Wire

OCTOBER 31, 2023

OpenAI, a leading innovator in artificial intelligence, has announced a significant upgrade to its ChatGPT Plus.

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Retail TouchPoints

OCTOBER 31, 2023

Price Chopper/Market 32 has expanded its partnership with fresh grocery platform Invafresh , which already helps the 131-store supermarket chain prevent 20 tons of food from being wasted each week. By integrating in-store production data with the solution provider’s Fresh Retail Platform, Invafresh helps Price Chopper/Market 32 forecast more intelligently and accurately as well as manage replenishment, production and inventory.

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Supermarket Marketing Management Shopping 239

Retail Wire

OCTOBER 31, 2023

Consumers have been taking the pronunciation of "Reese's" for granted, and most might be saying it wrong.

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Consumer 264

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

OCTOBER 31, 2023

Digital fast fashion retailer Shein has acquired UK women’s retailer Missguided from Frasers Group. Frasers Group acquired Missguided just a little over one year ago after the brand entered administration, the UK version of bankruptcy. Missguided has been under pressure for several years, first falling into financial difficulties in late 2021 when it was saved by an investment from private equity firm Alteri.

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Fast Fashion Fashion Apparel Planning 232

Retail Focus

OCTOBER 31, 2023

Following the resounding success of NEOM’s pop-up space in Bicester Village over the past 12 months, the brand has announced its opening of the permanent Wellbeing Hub in Bicester. Zebra, leading retail designers, have worked meticulously with Jungle Fit-out Collectiv[link] to create a space that embodies NEOM’s ethos of sustainability and holistic wellness.

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Store Layout Customer Experience Shopping Location 147

Inside Retail

OCTOBER 31, 2023

Prada Group enjoyed higher net revenue in the first nine months of FY23 with Miu Miu delivering outstanding results, attributed to growing brand awareness and increasingly strong client relationships worldwide. The luxury retailer saw net revenue rise 17 per cent year over year to US$3.53 billion in the nine months ended September 30. Retail sales of Prada brand jumped 13 per cent, while Miu Miu surged 49 per cent. “In the third quarter, Prada remained on a sound growth trajectory, driven

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Wholesale Marketing ATS Accessories 130

Retail Focus

OCTOBER 31, 2023

Get out your shopping bags and mark your calendars because MINISO is landing on London’s most famous shopping street. Located on 100 Oxford Street, MINISO is opening its doors to the public on Friday, 10th November at 12 pm Spanning an impressive 2,700 square feet, MINISO’s Oxford Street flagship store stands as the brand’s largest retail space in the UK to date.

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Accessories Location Shopping ATS 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

OCTOBER 31, 2023

The beauty industry has long been a domain where premium and affordable brands coexist, each catering to different customer segments. However, recent research from Mintel suggests that in the US, there is a subtle and evolving perception of value among beauty consumers. This shift in consumer preferences is not only affecting the industry’s dynamic but also has implications for mental health and gender inclusivity.

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Beauty and Health Consumer Retailing Pricing Marketing 130

Retail Wire

OCTOBER 31, 2023

U.S. consumer confidence experienced a modest decline in October, according to recent reports.

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Consumer 173

Inside Retail

OCTOBER 31, 2023

Pop Up Grocer is taking the standard grocery store or bodega concept and turning it on its head. The retailer offers a variety of food and lifestyle goods and features an impressive assortment of LGBTQIA+, BIPOC, and women-owned brands. After launching a number of pop-ups across the country, it opened its first permanent bricks-and-mortar store in Greenwich Village, one of New York City’s trendiest neighbourhoods, earlier this year.

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Grocer Point of Sale Location Marketing 130

Retail Wire

OCTOBER 31, 2023

Despite the general pessimism about the luxury sector, Hermès outperformed analysts' forecasts.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

OCTOBER 31, 2023

South Korean luxury eyewear brand Gentle Monster has entered the Australian domestic market with its first store opened inside David Jones’ Elizabeth Street, Sydney site. Gentle Monster David Jones features the brand’s signature kinetic art installation ‘Giant Head’, allowing visitors to “experience mysterious emotions through its indecipherable facial expressions which seem to penetrate the essence of the viewer”.

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ATS Fashion Marketing Planning 130

Retail Wire

OCTOBER 31, 2023

Samsung Electronics has reported robust earnings for the third quarter of 2023.

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Inside Retail

OCTOBER 31, 2023

The Shop, Distributive and Allied Employees Association (SDA), the National Retail Association (NRA), and the Shopping Centre Council of Australia (SCCA) have jointly launched a campaign aimed to combat abuse and violence against retail workers. The ‘No One Deserves a Serve’ campaign will be rolled-out at the start of November in time with the Christmas season across more than 3100 digital screens in over 150 shopping centres, which are home to 28000 retailers.

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Shopping ATS 130

Retail Times

OCTOBER 31, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Data published today by The Food Foundation shows that the price of a healthy packed lunch has increased in four out of five major retailers since August, with costs increasing by up to 5% in just two months.

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Supermarket Returns 133

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

OCTOBER 31, 2023

Domestic appliances retailer Miele has opened the Miele Experience Centre, extending its experience concept’s national development. The 400sqm store in Chatswood, Sydney’s North busy shopping hub, features the brand’s appliances and technologies. It follows the debut of the Bondi store earlier this year. Vistors are greeted by two giant 75-inch screens and a Smart Home Display, which aims to introduce the brand’s latest appliance technology throughout the KMDA, Oven, Dish, an

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ATS Location Consumer Shopping 130

Retail Wire

OCTOBER 31, 2023

Check out these Halloween food deals for all treats and no tricks.

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Retail Dive

OCTOBER 31, 2023

Brands such as Titan Casket are trying to disrupt an industry dominated by legacy manufacturers who sell through funeral homes. Could updates to a key federal rule help encourage competition and better inform consumers?

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Consumer 122

Retail Gazette

OCTOBER 31, 2023

WHSmith has launched a new buy-back scheme across its high street stores to extend the life of pre-loved books. The retailer has partnered with buy-back service Zeercle to offer customers eGift cards when they trade in their used books. Customers will need to register online and scan their unwanted books through WHSmith’s website to determine the trade-in value, which is based on its condition, the popularity of the title and demand in the market.

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Shopping Marketing 120

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

OCTOBER 31, 2023

Watch out for Red Dye No. 3 in your Halloween candy this year.

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Dezeen

OCTOBER 31, 2023

Design studio D415 has used standard construction materials such as plasterboard and steel profiles in unexpected ways to create a concept store in Bratislava , spotlighting young fashion designers from Slovakia and neighbouring Czechia. Set inside the Nivy shopping centre, Som Store gives each featured fashion brand an equally-sized space in which to showcase its work with the aim of helping the region's designers reach a wider audience.

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Boutique Fashion Accessories Shopping 114

Retail Wire

OCTOBER 31, 2023

Could this be a step in the right direction for Vans?

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Hyken

OCTOBER 31, 2023

My friend Norman Beck sends me interesting articles and newsworthy information regularly. This one is worth talking about here. A grocery store chain had a sign in front of its entrance that read: Free Delivery – $99 a Year! I had to smile – even laugh out loud – thinking of how many people would roll their eyes when they read that sign. It’s not free if you have to pay $99 for it!

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Operating Expenses Customer Experience Marketing Returns 111

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience