Inside Retail

JULY 6, 2021

The lockdown in Sydney will be extended by at least another week, as the city’s total virus cluster grew by another 27 overnight. Premier Gladys Berejiklian announced the extension on Wednesday morning, though media reports about the lockdown extension were published hours earlier. “What we want to do is give our best chance of making sure this is the only lockdown we have until the vast majority of our citizens are vaccinated,” Berejiklian said.

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ATS Management 306

Retail TouchPoints

JULY 6, 2021

Over the course of the pandemic, many consumers switched brands out of necessity. Price changes, limited availability, and convenience all were factors that influenced these decisions. But what will the future hold for loyalty initiatives as consumers venture back out to stores and aim to go back to the brands and retailers they hold dear? During this Retail ThinkTank brainstorming session, RTP ‘s Jessie Dowd chats with Ernie Naylor, President of Karrot, and David Nelson, Founder, and CEO

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Consumer 264

Inside Retail

JULY 6, 2021

Business leaders around the country met with treasurer Josh Frydenberg today in the hopes of helping to get Australia’s vaccine rollout moving at a faster pace. Chief executives from some of the country’s biggest retail businesses, such as Woolworths, Coles, and Wesfarmers, together with business leaders of other sectors, are offering to do inhouse vaccinations for their staff and, in some cases, set up mass vaccination centres in locations central to local population – something retailers are u

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Location ATS Management 299

Retail TouchPoints

JULY 6, 2021

Retail Ecommerce Ventures (REV) will acquire UK-based luxury brand Ralph & Russo Limited as it continues building its portfolio. The firm has been rebuilding troubled traditional retailers as ecommerce brands through the acquisition of bankrupt chains including Pier 1 , Modell’s , Dressbarn and Stein Mart. Ralph & Russo is known for its ready-to-wear items, leather goods, accessories and sunglasses.

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Marketing Accessories Returns Consumer 201

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

JULY 6, 2021

While there’s no doubt that 2020 was a tough year for all retailers, Australian denim brand Jeanswest had a steeper hill to climb than most, starting out the year under voluntary administration with the closure of 37 stores, the loss of 263 staff and owing $50 million to creditors. But 18 months on, the business is powering forward under the ownership of Harbour Guidance Pty Ltd, a business run by Hong Kong clothing and textiles mogul Chun Fan Yeung and his family.

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Payment Services Store Layout Management Location 246

Retail Wire

JULY 6, 2021

Costco will no longer offer senior hours after July 26. The warehouse club retailer has been allowing its members, 60 and older, to shop from 9:00 to 10:00 a.m. local time twice a week at all its warehouses since March 2020. Costco added the option in response to health concerns raised by the outbreak of COVID-19.

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Retail Focus

JULY 6, 2021

Boots Hearingcare , the UK’s private hearing care provider, opened its new flagship World of Hearing store in Welwyn Garden City on Wednesday 30 June. The state-of-the-art concept clinic has been built with a purpose to revolutionise the way the nation thinks about hearing care and to help break down customer barriers within the sector. It will also act as the business’s main location for innovation and training.

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Location Management ATS 162

Inside Retail

JULY 6, 2021

Morris Moor, a buzzy new precinct in Moorabbin, is bringing Melbourne’s foodie culture to the suburbs with some of the city’s biggest hospitality businesses taking up space in the $100-million mixed-use development from Up Property. Cult burger chain Royal Stacks and pastry supplier Penny for Pound are among the old tobacco factory’s newest tenants, which also include leading brewpub Stomping Ground, iconic furniture retailers Schots Home Emporium and Satara, and co-working and co-warehousing sp

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Location Management Shopping Marketing 246

Wiser

JULY 6, 2021

It’s a bit of an understatement to say that technology has changed retail. In reality, technology has created nothing short of a revolution, from the big stuff like eCommerce to smaller, now-common trends like self-checkouts and buy online, pick up in-store. Another area where technology is revolutionizing retail is on the shelf, quite literally: smart shelves.

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Advertising Inventory Management Checkout Marketing 158

Inside Retail

JULY 6, 2021

The payment of GST on ‘ low-value imported goods ’ is to be reviewed by the Board of Taxation in order to ensure the tax, which was implemented in 2018 to give local brands an even playing field with international rivals, is operating as intended. Prior to 2018 goods imported directly by consumers valued at under $1,000 didn’t attract GST. “Australia was one of the first countries in the world to impement a vendor model, requiring suppliers, online platforms and re-deliverers [to] collect and pa

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Payment Services Consumer ATS 244

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

JULY 6, 2021

Latvia has recently become popular among foreign investors as a country for entering the European market and changing permanent residence in Europe. The number of companies opened in Latvia by non-residents is constantly growing. In this regard, in accordance with the changes in the Latvian legislation, the requirements for the company registration in Latvia have been significantly simplified, as well as a special holding regime and the possibility of obtaining a residence permit in Latvia for o

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Payment Services Location Marketing 130

Inside Retail

JULY 6, 2021

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. It’s now time to turn to automation, scale and efficiency to harden much of the innovation that has been held together by masking tape for the past 12 months. So, what’s in store for retail in 2021 and beyond?

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Retail Trends Payment Services Promotions Returns 236

Retail Wire

JULY 6, 2021

Thirty-two percent of U.S. office workers in large buildings, are currently doing their jobs on-site instead of from home, according Kastle Systems. The numbers returning to their physical places of employment continues to grow as restrictions related to the spread of the novel coronavirus pandemic are relaxed. Workers going back to offices are finding that it is not a completely back to the pre-pandemic normal with many employers asking unvaccinated employees to wear face masks while those havi

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Returns 130

Inside Retail

JULY 6, 2021

Co-op UK, Britain’s fifth biggest food retailer, is using technology to drive a better shopping experience for its customers in brick-and-mortar retail. . Speaking at a webinar, hosted by Inside Retail , Andrew Hoff, head of technology for retail at Co-op UK, highlighted the importance of self-service as a quick and safe checkout option, particularly at the height of the pandemic.

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Checkout Point of Sale Shopping Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JULY 6, 2021

Retailers and restaurant operators turned to automated technology solutions to help address operational challenges caused the novel coronavirus pandemic. Many are sticking with the new automation and even doubling down as it has become more challenging to find human workers to fill open positions.

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Cisco Retail

JULY 6, 2021

Ice and a Slice is a boutique agency in Oxford, England, that offers clients a choice of end-to-end marketing strategy services, a suite of creative and digital services, and fully integrated creative campaign management. The agency’s services model acts as an extension of their clients’ marketing teams. Though small, their staff of thinkers and doers produce award-winning results.

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Boutique Management Marketing 141

Retail Wire

JULY 6, 2021

Grocery stores are attempting to front load orders of key items in an attempt to build inventory ahead of price increases that may be coming down the road. Supermarket operators are taking this approach as food manufacturers continue to struggle meeting increased demand from consumers and commercial accounts with COVID-19-related restrictions being lifted across the U.S.

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Retail Dive

JULY 6, 2021

Supply chain executives from PVH, Under Armour, Dollar General, Tractor Supply and American Eagle spoke about current challenges at NRF's Retail Converge.

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ATS 134

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Talking Retail

JULY 6, 2021

Convenience retailers plan to keep Covid safety measures in place, even if the government goes ahead with plans to further eases lockdown measures in England on 19 July. Most Covid rules, including legal requirements on wearing face masks, are to be removed as part of the final step of the roadmap for ending restrictions in. This story continues at Retailers plan to keep Covid measures in place.

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Planning ATS 124

Retail Wire

JULY 6, 2021

Tyson Foods has issued a nationwide recall for nearly 8.5 million pounds of ready-t0-eat chicken products because of possible Listeria contamination, the U.S. Department of Agriculture announced over the weekend. The USDA’s Food Safety and Inspection Service received a notification on June 9 that two people who consumed the chicken became ill with listeriosis.

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Consumer 100

Cisco Retail

JULY 6, 2021

The second installment of NRF 2021, NRF Converge , came at a time when the new normal has given us a clearer look into the world of post-pandemic retail. The virtual event served as a mid-year check in for the retail community and featured over 160 different sessions on topics including: customer experience, cybersecurity, ecommerce, data analytics, store operations and supply chain.

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Retail Wire

JULY 6, 2021

Subway announced that beginning on July 13 it will offer new and improved ingredients that will upgrade a wide variety of sandwiches on its menu. The chain has struggled in recent years and reduced its physical footprint as business has gone to rival foodservice operators. CEO John Chidsey said Subway is making the changes it is because American consumers are “crying out for food innovation” and not getting it.

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Consumer 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

VMS

JULY 6, 2021

Breakout Session: RED is the New Black: Developing the Next Generation of Retail Experience Design Talent. Experience may be the best teacher in retail design—but what if design students could fast-track some of those learnings to truly hit the ground running? Now you can help make it happen. This pioneering session will help shape the launch of The Columbus College of Art & Design’s (CCAD) first-of-its-kind Master of Professional Studies in Retail Design , a program that will balance busin

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Visual Merchandising Consumer 116

Retail Wire

JULY 6, 2021

Kroger is adding an automation shuttle system to its Great Lakes distribution center in Delaware, OH. The warehouse is being renovated with 130,000-square-feet of additional space. “The expansion of the facility is part of the ongoing transformation of our supply chain network, and this project will more than double our capacity while delivering innovation and scalability that can grow with demand,” Tony Lucchino, vice president of supply chain and network strategy at Kroger, said in a sta

ATS 100

ATS 100

Hyken

JULY 6, 2021

Empowering Employees through Caring Leadership. The Impact of Caring Leadership on Employees and Customers. Shep Hyken interviews Heather R. Younger, Founder of EmployeeFanatix. They discuss the importance of alignment and the servant mindset in empowering self-leaders. Top Takeaways: Hire people who assume a leadership position when it comes to taking care of the customer.

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Customer Experience Management 116

Retail Wire

JULY 6, 2021

Rosalind Brewer, the new CEO of Walgreens Boots Alliance, believes that her company is “uniquely-positioned to capitalize on the “tremendous opportunities in healthcare right now.” She sees the company’s “next phase of growth” being driven an an unspecified “tech-enabled healthcare initiative.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Talking Retail

JULY 6, 2021

Retailers and the organisations representing them have been expressing their disappointment after MPs voted down the introduction of a new clause in the Police, Crime, Sentencing and Courts Bill that would have made attacking a retail worker a separate offence. New Clause 31, proposed by shadow policing minister Sarah Jones, was subject to a vote. This story continues at Government votes down new offence for attacking shopworkers.

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ATS 116

Cisco Retail

JULY 6, 2021

Episode 7 of the Cisco Optics Podcast is now posted! See below for episode notes. Cisco Optics Podcast Episode 7. Overcoming the next hurdle to get to 800G pluggable optics, a conversation with Mark Nowell, part 3 of 4. What are the industry’s technical experts in pluggable optics thinking about today? What are the technical boundaries that the smartest minds are pushing past to make the next generation of high speed optics?

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Management ATS 116

Retail Dive

JULY 6, 2021

The department store, which has owned the storied Manhattan retailer for 50 years, pushed back against details in a New York Post report last week.

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Department Stores Planning 125

Talking Retail

JULY 6, 2021

Strings & Things is set to expand its Yollies portfolio with the addition of Frollies, in a move designed to “help retailers make the most of the opportunity within the kids snacking category”. Frollies Strawberry & Banana Smoothie on a stick will roll-out from August in 4x25g packs, retailing at £1.75. The launch will be. This story continues at Strings & Things supports back to school season with expanded Yollies range.

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ATS 111

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience