Wed.Jan 11, 2023

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Five Below Plans to Convert 400 Stores to Higher-Price Format

Retail TouchPoints

Five Below , the value retailer targeting the tween and teen markets, plans to open more than 200 stores during its fiscal year 2023, which ends in January 2024, and convert more than 400 stores to its higher-priced Five Beyond format. The ambitious store opening plans are in line with the retailer’s March 2022 announcement that it intends to open approximately 1,000 stores by its fiscal year 2025.

Planning 353
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Canadian plant-based restaurant chain Copper Branch heads Down Under

Inside Retail

Copper Branch, the Canadian restaurant chain, is to expand into Australia and New Zealand with the first restaurant planned for Melbourne. . The first Copper Branch in Australia will open late this month, offering a plant-based cuisine, with plans to expand across the country in the coming years. With a focus on sustainability, Copper Branch’s plant-based meals offer healthy, quickly-prepared, convenient meals inspired by cuisines around the world.

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Microsoft Takes Aim at Google, Amazon with Plans to Build ‘Omnichannel Retail Media Platform’

Retail TouchPoints

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. Among the new offerings are the debut of the Microsoft Retail Advertising Network , which will allow retailers to pull from a large pool of brand advertisers, and the piloting of an in-store retail media solution.

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The Retail Year in Review 2022

Tokinomo

Happy New Year! Did you miss us during this holiday season? We sure did! While 2023 is here and we are not ready to let 2022 go so fast. That’s why in our article we are going to focus on doing a recap of the most important changes and news in the retail industry in 2022.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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CNBC: Bed Bath & Beyond Eliminates Chief Transformation Officer Role, Plans Further Job Cuts

Retail TouchPoints

Bed Bath & Beyond reportedly plans more layoffs and will eliminate the Chief Transformation Officer role currently held by Anu Gupta, according to an internal memo from CEO Sue Gove seen by CNBC. The cuts will impact the workforce “across our corporate, supply chain and store portfolio,” but Gove didn’t specify the total number of affected employees.

Planning 312
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Aussie retail veteran Ian Nairn to retire from leading Canada’s The Bay

Inside Retail

Veteran Australian retail executive Iain Nairn will retire this month after a 46-year career in the industry. Nairn, currently president and CEO at The Bay in Canada, previously held senior management roles across leading Australian retail brands including Kikki K, David Jones, Country Road Group, Aquila and the Witchery Group. In 2020, he was named president of the Canadian premium life and style platform, The Bay where he launched Marketplace on TheBay assembling more than 900 seller brands.

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More than meets the eye: Three Mumbai retailers that deserve a second look

Inside Retail

In Mumbai, retail theatre is on every corner : a barbershop on the side of the road, a spice stall using traditional machinery to grind powder on demand, print cartridges sitting on makeshift shelves nestled in the trees. Wherever you look, there are inspiring traditions and innovations to be found. And the hustle culture is real. I was amazed by the tenacity and entrepreneurship of Indian shopkeepers.

Marketing 245
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LVMH Shakes Up Leadership of Christian Dior and Louis Vuitton

Retail TouchPoints

LVMH has named Christian Dior Couture CEO Pietro Beccari as Chairman and CEO of Louis Vuitton , succeeding Michael Burke, who will take up new responsibilities and report directly to LVMH Chairman and CEO Bernard Arnault. Additionally, Delphine Arnault, EVP of Louis Vuitton, will become Chairman and CEO of Christian Dior Couture. “Pietro Beccari has done an exceptional job at Christian Dior over the past five years,” said Bernard in a statement.

Jewelry 278
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LVMH names new CEOs for Louis Vuitton and Dior 

Inside Retail

Luxury fashion conglomerate LVMH has appointed Pietro Beccari and Bernard Arnault’s daughter Delphine Arnault as new CEOs for its two flagship fashion houses, Louis Vuitton and Christian Dior Couture, respectively. The appointments mark the luxury empire’s most significant organisational changes in its history. Pietro Beccari, who has led Christian Dior Couture since 2018, will succeed Michael Burke to become chairman and CEO of Louis Vuitton.

Fashion 245
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Inside Johnny Cupcakes’ ‘Fakery’: Gourmet Retail Theater Thrives in Boston

Retail TouchPoints

Johnny Earle always enjoyed the process of creating — even more so than the outcome. It’s the reason why he started 16 businesses by the time he was 16 , whether he was doing magic tricks at birthday parties or selling candy in school hallways. And it’s what inspired him to start his T-shirt line, Johnny Cupcakes, in 2001…before he even turned 20.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Why Asia’s landlords face a plodding recovery

Inside Retail

Again this year, Asian economies look set to lead the pack for overall economic growth. The International Monetary Fund, in its latest World Economic Outlook, forecast global growth of 2.7 per cent, but almost twice that much, 4.9 per cent, for Asia. Household spending on retail goods and services is set to continue the recovery it started in 2022. But how that translates into metrics that landlords are particularly interested in, such as rent and occupancy growth, is subject to another suite of

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Best Buy flip phone customers unhappy after being disconnected from Lively

Retail Wire

Customers using Jitterbug flip phones as part of Best Buy’s Lively service, which sells cellphones and medical alert devices primarily to older people, found themselves without service at the start of the year as a result of Verizon’s planned shutdown of its 3G network. “Nothing is more important to us than the safety of our customers, and as soon as we learned about the issue, we worked to notify customers that were potentially impacted,” Best Buy said.

Planning 130
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What to do when waste-conscious consumers expect action

Inside Retail

At least two significant forces are reshaping how and where consumers shop and their expectations of brands. The rising cost of living means people are looking to save money, and escalating climate issues are prompting more sustainable behaviours. At the intersection of these sits the circular economy, an antidote to consumption and waste. That is, a move away from the traditional linear supply chain where raw materials have been extracted, used in production, and often discarded as landfill.

Consumer 130
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Phony websites scam DTC brand and retail customers

Retail Wire

Phony websites mimicking existing digital storefronts use the offer of big discounts to lure in unsuspecting customers who place orders and, in the process, give thieves access to their personal financial information.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Margaret River Shopping Centre sells for $15 million 

Inside Retail

Centuria Capital Group, an Australian real estate funds manager, has acquired the $15 million Margaret River Shopping Centre in Western Australia from a local owner. According to Centuria, the transaction will support the Margaret River Shopping Centre Trust (MRSCT or Trust), a single-asset, closed-ended wholesale property fund with an anticipated initial commencing distribution yield of 5.75 per cent per annum.

Shopping 130
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Bed Bath & Beyond lays off more workers, cuts chief transformation officer role

Retail Wire

Bed Bath & Beyond is laying off workers “across our corporate, supply chain and store portfolio,” according to an email sent to employees by CEO Sue Gove. The retailer said it was eliminating the role of chief transformation officer held by Anu Gupta.

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Why some digital natives are always tweaking their models

Retail Dive

Shaking up a business can be a sign of innovation, or trouble. For DTC brands, the best move may be found in retail’s oldest playbook.

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Three Ways to Create an Employee Experience that Creates a Better Customer Experience

Hyken

Most everyone in the business world is familiar with the idea of customer experience (CX). And as popular as CX is, there’s a somewhat new concept that has been coming on strong for the past five years, and that’s the employee experience (EX). With the employment issues of the past two years, EX is as important, maybe even more so, than CX. You can’t have a consistent and predictable CX without an EX to support it. .

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Mattress Firm pauses IPO plans, citing market volatility

Retail Dive

One analyst predicts the move could signal the mattress retailer’s interest in being acquired.

Planning 119
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Girl Scouts add new cookie to 2023 lineup

Retail Wire

The Girl Scouts of America are adding Raspberry Rally, a thin, crispy, raspberry-flavored cookie dipped in chocolate. Raspberry Rally joins familiar favorites including Samoas and Thin Mints.

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Bed Bath & Beyond plans more layoffs

Retail Dive

As sales slide and bankruptcy looms, the struggling home goods retailer is looking to cut costs.

Planning 116
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Pepsi is ditching Sierra Mist as it launches new rival to Sprite

Retail Wire

PepsiCo’s Sierra Mist soda has failed to gain market share against Coca-Cola’s Sprite. The company is replacing it with Starry, a new caffeine-free lemon-lime soda being rolled out in convenience and grocery stores. Starry will be available in regular and sugar-free options.

Marketing 100
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Meta implements new system for addressing algorithmic ads bias

Retail Dive

VRS marks the first time the company’s advertising falls under direct court oversight and could be a wake-up call for others using algorithms to target ads.

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Supply chain and bird flu keep egg prices high

Retail Wire

Egg prices have not come down as much as many other food categories as supply chain issues and avian influenza infections continue to drive up costs for producers. “The flu is the most important factor affecting egg prices,” said Maro Ibarburu, a business analyst at the Egg Industry Center at Iowa State University. “This outbreak, in terms of egg-laying hens, we lost 10 million more egg-laying hens than the last outbreak in 2015.”.

ATS 100
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Babies R Us to open flagship store

Retail Dive

The opening at American Dream marks a return of the brand to the U.S. And owner WHP Global has plans for a national rollout.

Returns 105
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In-N-Out Burger is heading east

Retail Wire

In-N-Out Burger plans to open a corporate office in Nashville, TN, by 2026. It will mark the first time that the chain has expanded east of Texas.

Planning 100
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Purple CEO: ‘It’s time for the brand to mature’

Retail Dive

Quirky marketing helped the mattress brand get its start, but now Rob DeMartini wants it to look a lot more like a traditional mattress seller.

Marketing 105
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Ryan Reynolds finds ChatGPT ad for Mint Mobile ‘mildly terrifying’

Retail Wire

Ryan Reynolds in a new commercial for Mint Mobile said that he asked OpenAI’s ChatGPT chatbot to write the spot in his voice with specified criteria. The result, according to the actor and entrepreneur, was “eerie” and “mildly terrifying.”.

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EVgo and Amazon team up for voice-enabled EV charging

Retail Dive

The companies will direct drivers to area chargers and enable them to pay from inside the vehicle using the Alexa voice assistant.

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Top Posts of 2022

Hunton Andrews Kurth

As we kick off a new year, the Hunton Andrews Kurth Retail team would like to provide you with a rundown of the top posts we shared throughout 2022. Please click the links below to review these highlights. We look forward to continuing to provide you with real-time, relevant content regarding legal and regulatory developments in the retail space. If you would like to receive email alerts when new posts are published to this blog, please enter your email address in the ‘Subscribe’ field.

Apparel 98
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.