Retail TouchPoints

NOVEMBER 9, 2022

Gap will sell its Gap Greater China (GGC) business to Shanghai-based ecommerce solutions provider Baozun in a $40 million all-cash transaction. The sale is the latest move by the retailer to scale down during a difficult year that included cutting 500 corporate positions in September 2022, including roles at main offices in Asia. Baozun recently established Baozun Brand Management (BBM), through which it will use its technology portfolio to cultivate brands.

Brand Management 312

Brand Management Management Marketing Consumer 312

Inside Retail

NOVEMBER 9, 2022

The iconic Australian fashion and travel bag company has changed its name from Strandbags to Strand as part of a modernisation strategy that will affect every element of the business. It follows 20 per cent growth for the brand compared to pre Covid-19 levels, with an eagerness to fly, as well successful initiatives, generating foot traffic and sales.

Fashion 246

Fashion Accessories Point of Sale Shopping 246

Retail TouchPoints

NOVEMBER 9, 2022

Levi Strauss & Co. (LS&Co.) CEO Chip Bergh said that pressure from activist investors encouraged Kohl’s CEO Michelle Gass to take on her upcoming role as President and eventual CEO of LS&Co. , according to CNBC. Firms have been pressuring Kohl’s to take measures that include spinning off its ecommerce business or selling itself , and while the executive team has focused on staying the course , the calls for more drastic action have not ceased.

Returns 298

Returns ATS 298

Inside Retail

NOVEMBER 9, 2022

Qantas has sold its remaining 12.4 per cent stake in travel agency Helloworld for $33 million. Since 2008, the national carrier had held a stake in the travel agency when it was spun off as a merger of Qantas Holidays and Jetset Travel. Qantas subsidiary QH Tours sold the shares at $1.71 each on Tuesday night. Qantas Group CFO, Vanessa Hudson, said now is the “right time” to make an exit since the carrier’s stake in Helloworld had reduced over several years.

ATS 245

ATS 245

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

NOVEMBER 9, 2022

Carrefour Group — which was one of the first retailers in Europe to launch a retail media network — has created a joint venture with Publicis Groupe , with the goal of bringing the retail media market in Europe and Latin America to the same levels of scale and connectivity as in the U.S. Carrefour will hold 51% of the joint venture, with 49% held by Publicis Groupe, and it is expected to start operations in the first half of 2023.

Advertising 290

Advertising Marketing Returns Planning 290

Inside Retail

NOVEMBER 9, 2022

Black Friday and Cyber Monday sale events have turbo-charged Christmas trading, with the month of November overtaking December in total retail sales for each of the past three years. Retailers are hoping for more Christmas cheer this year from Black Friday on 25 November and the Cyber Monday promotion three days later. There is little doubt the events will underpin Christmas trading again this year but results may not be as robust as in the past three years.

Payment Services 241

Payment Services Consumer Returns Accounting 241

Retail Wire

NOVEMBER 9, 2022

Package volume is lower this quarter than expected at FedEx. “In the U.S., you’re seeing again, as anticipated, a bit of a reset from the e-commerce boom and the volume surges that accompany that,” FedEx CFO Michael Lenz said.”We projected to have lower volume in our fiscal first and second quarter already. It just came in lower than our initial projections were.

ATS 189

ATS 189

Retail TouchPoints

NOVEMBER 9, 2022

Macy’s has unveiled its new Shared Purpose, Unlimited Reach (S.P.U.R.) Pathways program to drive growth and investment for businesses owned by members of underrepresented groups that typically face barriers to capital. Macy’s has pledged to invest a total of $30 million — $20 million of its own supplier access fund and an additional $10 million — over the next five years, building upon its previous Mission Every One $5 billion commitment to support greater equity and diversity in its business by

Finance 279

Finance ATS Marketing 279

Retail Focus

NOVEMBER 9, 2022

Last night, Tuesday 8 November , Shaftesbury celebrated the launch of the new Carnaby Christmas installation with a Christmas Shopping and Dining Party. Thousands of shoppers attended the free, experiential event, with over 100 retailers, restaurants and bars coming together to offer immersive in-store activations, offers, and interactive workshops.

Shopping 182

Shopping ATS 182

Retail TouchPoints

NOVEMBER 9, 2022

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29% , according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This Holiday Season report by data.ai. More consumers than ever are using mobile apps across their entire journey, from finding inspiration to checking out, and understanding how they are viewing the most important touch points will be vital to ecommerce success d

Fast Fashion 276

Fast Fashion Fashion Shipping Marketing 276

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Inside Retail

NOVEMBER 9, 2022

As customers return to malls in the post-Covid ‘new normal’ Scentre Group says it is now focused on “creating places more people choose to come, more often, for longer” In the three months to September 30, the group achieved AU$6.4 billion in sales from 42 Westfield Living centres across Australia and New Zealand – up $2.7 billion more than last year.

Returns 130

Returns Shopping 130

Retail TouchPoints

NOVEMBER 9, 2022

Retailers have reason to be positive about the holiday season — Americans are still planning to spend about the same or more than last year on gifts, despite the fact that 93% are concerned about the economy and rising living costs, according to EY’s latest Consumer Future Index. Some retailers will still feel pain, with 52% of shoppers spending less on non-essential consumer goods, but the holiday surge should still be a powerful force.

Consumer 263

Consumer Planning Fashion Accounting 263

Inside Retail

NOVEMBER 9, 2022

Coles chief executive Steven Cain told investors at the company’s annual general meeting on Wednesday that next year will be “one of the most transformational” in the supermarket’s 108-year history. Continued investment in logistics, as well as a pipeline of new stores, are set to drive growth for Coles, despite the ongoing impact a higher cost-of-living is having on its customers, and inflation is having on its suppliers.

Planning 130

Planning Supermarket ATS Management 130

Retail TouchPoints

NOVEMBER 9, 2022

Ask any business leader and they’ll readily agree that offering personalized, compelling and consistent digital experience is paramount to distinguishing their brand and building sustained growth. Not surprisingly, delivering an enhanced customer experience is a top five priority for businesses. From the businesses’ perspective, they’ve largely succeeded, with 87% of companies believing that they provide excellent customer experiences.

Customer Experience 173

Customer Experience Consumer Marketing Promotions 173

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Inside Retail

NOVEMBER 9, 2022

Woolworths has partnered with food-tech company Tiliter to launch new price integration scales at four Scan&Go stores in Sydney. The new technology – which Woolworths says is a world first – will show the exact price of loose fruits and vegetables as well as their corresponding weight helping customers budget and plan their purchase beforehand. Woolworths’ head of business solutions for customer, retail and emerging concepts, Sailesh Shankar, said the retailer wants to provide a solution and

Planning 130

Planning Shopping Consumer ATS 130

Retail Wire

NOVEMBER 9, 2022

Voters in Maryland and Missouri have opted in favor of legalizing marijuana for recreational use by adults. Voters in Arkansas and North Dakota defeated similar proposals. Twenty-one states have now approved marijuana for recreational use.

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130

Inside Retail

NOVEMBER 9, 2022

Seven & I Holdings, which owns 7-Eleven chain, is set to sell its department store chain Sogo & Seibu to US fund Fortress for US$1.4 billion, according to Nikkei Asia. The site also said Japanese home appliance store operator Yodobashi Holdings is considering buying some of the Sogo & Seibu sites and diverting proceeds to the US fund. Yodobashi will also open stores in several Sogo & Seibu locations in the country.

Department Stores 130

Department Stores Supermarket Store Operations Fashion 130

Retail Wire

NOVEMBER 9, 2022

TikTok has cut about $2 billion off its goal for 2022 ad revenues, citing a global economic downturn and the subsequent cut in marketing budgets.

Marketing 130

Marketing 130

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Fulfillment

Retail Dive

NOVEMBER 9, 2022

The Canadian brand introduced retail to athleisure. Now Brooks Brothers sells stretch dress shirts and Levi’s owns a yoga business.

Apparel 124

Apparel 124

Retail Wire

NOVEMBER 9, 2022

Facebook parent company Meta is laying off 11,000 employees, about 13 percent of its corporate workforce. “At the start of Covid, the world rapidly moved online and the surge of e-commerce led to outsized revenue growth,” Meta CEO Mark Zuckerberg wrote in a blog post to employees. “Many people predicted this would be a permanent acceleration that would continue even after the pandemic ended.

ATS 130

ATS 130

Retail Dive

NOVEMBER 9, 2022

The marketplace has raised $800 million so far to fuel its acquisition and brand growth goals.

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Retail Wire

NOVEMBER 9, 2022

Adidas cut its full-year guidance following its decision to end its partnership with Ye in response to the rapper and entrepreneur’s series of antisemitic remarks. The athletic wear maker now expects revenues in the low single-digits for the year and lower gross margins based on “higher supply chain costs, higher discounting, and an unfavorable market mix.”.

Marketing 130

Marketing 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Dive

NOVEMBER 9, 2022

Imports continue to slow from records set earlier in the year, as demand drops from its peak during the height of the pandemic.

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111

Mulesoft

NOVEMBER 9, 2022

MuleSoft returned to Money20/20 as part of the Salesforce product ecosystem to showcase innovative solutions designed to help banks, credit unions, fintech organizations and other financial institutions do more with less and accelerate their digital transformation. In typical Money20/20 fashion, topics such as payments networks, open banking, digital disruption, fintech innovation, embedded finance, customer experiences, […].

Payment Services 104

Payment Services Finance ATS Returns 104

Retail Dive

NOVEMBER 9, 2022

The brand is also expanding its relationship with key wholesale partners, which co-CEO Joey Zwillinger says will raise brand awareness.

Wholesale 111

Wholesale 111

Retail Wire

NOVEMBER 9, 2022

Weis Markets posted an 8.2 percent net sales gain for the third quarter. Same-store sales were up 7.9 percent. “As customers look for more ways to save, the Weis Gas Rewards Program, Weis Quality private-label products, and our ‘Low, Low Price’ programs offer strong value. We will build on our value proposition in the fourth quarter, when customers can earn a free turkey or ham for their holiday celebrations based on their purchases,” said Weis chairman, president and CEO Jonathan Weis.

Marketing 100

Marketing 100

Advertiser: ZoomInfo

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Marketing

Retail Dive

NOVEMBER 9, 2022

The athletic brand, facing steep revenue and profit losses after letting go of its most high-profile collaboration, again lowered its 2022 guidance.

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105

Retail Wire

NOVEMBER 9, 2022

Allbirds reported that its third-quarter net revenues were up 16 percent year-over-year. The footwear brand posted a net loss of $25.2 million, compared to $13.8 million in 2021.

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100

Retail Dive

NOVEMBER 9, 2022

The PacVerse includes an upside-down world, icy wonderland and futuristic airport terminal in an effort to bridge real life and fantasy.

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Retail Wire

NOVEMBER 9, 2022

Impossible Goods has hired Leslie Sims for the newly created position of chief marketing and creative officer. Ms. Sims, the current U.S. chief creative officer at Deloitte Digital, will begin her new role on Jan. 1.

Marketing 100

Marketing ATS 100

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