Retail Focus
JANUARY 11, 2024
The all-new Samsung Experience Store (SES) in Westfield London will be open seven days a week, featuring the widest range of Samsung mobile, tablet and wearable products currently available to buy. This will be Samsung’s fourth experience store in London, operated by Partner Retail Services Limited (PRS&), the operator of the Samsung Experience Stores in the UK.
Retail TouchPoints
JANUARY 11, 2024
Aldi has completely eliminated plastic shopping bags from its 2,300+ U.S. stores, a move that the company estimates will prevent nearly 9 million pounds of plastic from going into circulation each year. Additionally, Aldi will transition to the use of natural refrigerants in all U.S. stores by 2035, building on the supermarket retailer’s use of environmentally friendly refrigerants in more than 600 stores.
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Inside Retail
JANUARY 11, 2024
Alphabet’s Google said on Wednesday it is laying off hundreds of employees across multiple teams, with Fitbit co-founders James Park and Eric Friedman also leaving the company, as the tech giant continues to cut costs. Google said it will lay off hundreds at its Voice Assistant unit, while a few hundred roles are being eliminated in the hardware team responsible for Pixel, Nest and Fitbit, with the majority of people in the augmented reality (AR) team being let go.
Retail TouchPoints
JANUARY 11, 2024
Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Inside Retail
JANUARY 11, 2024
E-commerce company Ebay will pay a $4.5 million (US$3 million) fine for its involvement in the harassment of a couple in Massachusetts, according to court documents. The couple, Ina and David Steiner, were the victims of a harassment and intimidation campaign run by Ebay employees in August 2019. They had been subjected to threats and disturbing deliveries, including live spiders, cockroaches, a funeral wreath, a bloody pig mask and a book about surviving the loss of a spouse. “Ebay engage
Retail Wire
JANUARY 11, 2024
Hertz, the famous vehicle rental company, has decided to reduce its electric vehicle fleet by a third, amounting to around 20,00 vehicles.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
JANUARY 11, 2024
The tech giant let his Facebook followers in on his latest passion project on his Kauai farm.
Retail TouchPoints
JANUARY 11, 2024
DoorDash has added five recreation and wellness retailers to its marketplace — Camping World ( 190 locations), Golf Galaxy ( 100 locations), JD Sports and Finish Line ( 500 locations) and The Vitamin Shoppe ( 700 locations). With these new additions, DoorDash now offers access to more than 100,000 non-restaurant stores across its Marketplace and Drive platforms, and features nearly 2 million products, from clothing and makeup to household essentials.
Retail Wire
JANUARY 11, 2024
The nostalgic Fruit Stripe Gum is saying its final goodbyes. Fruit Stripe, the gum brand that has been a staple in American candy stores since the 1960s, is being discontinued by its owner, Ferrara.
Retail TouchPoints
JANUARY 11, 2024
REI Co-op will open 10 stores this year and already has plans in the works for two more stores to open in 2025 — in Durango, Colo. in the spring and St. George, Utah in the fall. The store locations and timetables for the 2024 openings are: Spring: Beavercreek, Ohio and Beaverton, Ore.; Summer: Glendale, Ariz.; Ithaca, N.Y. and Rancho Mirage, Calif.; Fall: Albany, N.Y. and Tulsa, Okla.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Wire
JANUARY 11, 2024
A law in Ohio governing the social media accounts of kids may be breaching the First Amendment in "breathtakingly blunt" ways, and a federal judge has ruled that it cannot take effect next week as initially planned.
Retail TouchPoints
JANUARY 11, 2024
Victoria’s Secret & Co. (VS&Co.) has announced a multi-year strategic partnership with Google Cloud to create more personalized and inclusive online shopping experiences, improve customer and associate experiences and drive operational efficiencies through the use of AI and generative AI technologies. “The integration of Google Cloud’s AI and generative AI technologies will not only improve the online shopping experience for our customers, but also will empower our inte
Retail Focus
JANUARY 11, 2024
‘Muted’ Golden Quarter fashion sales were buoyed by a Black Friday boost to order volumes, while fashion revenues rose +6% compared to 2022 in December, the latest data from True Fit, the leading AI platform that decodes size and fit for consumers and apparel and footwear retailers. True Fit’s Fashion Genome , the world’s largest connected data set for apparel and footwear, which brings together the preferences of 82 million active shoppers and 20,000+ brands, showed that while demand (order vo
Inside Retail
JANUARY 11, 2024
There are countless examples of how social media virality, especially on TikTok, has helped lift a company’s profits in unprecedented ways, from the sale of fragrance products via #perfumetok to antacids via #hotgirlswithstomachissues. Lately, the internet and the retail industry alike have been buzzing about Stanley’s ‘Galentine’s Collection’ of 40-ounce tumblers for the US department store chain Target.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
JANUARY 11, 2024
A consumer advocacy group filed a lawsuit against Starbucks over misleading advertising for claiming that its coffee is ethical in its entirety, even though the company has been sourcing from multiple farms across the world with human rights violations.
Inside Retail
JANUARY 11, 2024
Luxury online retail platforms are no longer considered a revolutionary concept as successful high-end e-commerce sites have just as much recognition as labels. Platforms like Net-a-Porter, Ssense, Farfetch, Matches Fashion and Mytheresa have created a brand identity of their own. Third-party online retailers have proven that consumers prioritise the acquisition of the product over the in-store purchase experience.
Retail Wire
JANUARY 11, 2024
Cummins Inc., a recognized engine maker, was forced to announce a recall spanning 600,000 Ram trucks. This comes as a repercussion of its shady business practices involving illegal software to dodge diesel emissions tests.
Inside Retail
JANUARY 11, 2024
In the world of high-end fashion resale, few names stand out as prominently as Vestiaire Collective – a marketplace that has revolutionised how consumers buy and sell pre-owned luxury items. At the helm of this groundbreaking venture is Fanny Moizant , the co-founder and president whose vision and leadership have propelled the company to become a global phenomenon.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
JANUARY 11, 2024
OpenAI has launched the GPT Store, a marketplace for AI apps. It's a platform akin to Apple's App Store, but for AI applications.
Inside Retail
JANUARY 11, 2024
Authentic Brands Group has acquired footwear retailer Sperry and will convert the brand into a licensed model. The acquisition results in Sperry’s partnership with Aldo Group for wholesale, e-commerce, store operations, footwear design, production, and global distribution. “Sperry’s influence extends far beyond fashion, embodying a lifestyle that celebrates exploration.
Retail Wire
JANUARY 11, 2024
Google has laid off hundreds of workers in multiple divisions, marking a significant change in the tech giant's operations.
Retail Gazette
JANUARY 11, 2024
Morrisons ‘RoboCop’ style security cameras trial has sparked a backlash among some shoppers who claim the new devices have left them feeling “like a criminal”. The supermarket has introduced the portable CCTV devices along its alcohol aisle as part of its latest initiative to tackle a rise in shoplifting. The four-legged remote-controlled devices are called Safer Pod S1 and have features such as a 360-degree HD camera view and a 120db siren system.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
JANUARY 11, 2024
The Icon of the Sea is a massive ship and Royal Caribbean's newest addition to its international fleet.
Retail Gazette
JANUARY 11, 2024
Boots is returning to ITV2’s Love Island as the official beauty partner of its first-ever All Star series. The health and beauty giant will stock the villa with more than 2,000 beauty lines across 15 categories, including fragrance, makeup, skincare, grooming, suncare and haircare. Islanders will have access to over 90 of Boots’ beauty brands on the show, including recent additions to its beauty line up such as Bubble skincare and haircare brands Ouai, Wella Professional and Redken.
Retail Wire
JANUARY 11, 2024
McDonald’s is bringing back the Double Big Mac on Jan. 24.
Retail Gazette
JANUARY 11, 2024
Boohoo has added “Made in UK” labels on possibly “thousands of clothes” made in South Asia, BBC’s Panorama has found. The fast fashion retailer was found to have removed the original labels on plain t-shirts and hoodies at its flagship Thurmaston Lane factory in Leicester last year. The Panorama investigation discovered that the mislabelling took place at the factory, affecting up to one in 250 of Boohoo’s global supply of garments between January and October 2023.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RIS News
JANUARY 11, 2024
The retailer is enhancing operational efficiency through cloud-based, mobile-first workforce management technologies, resulting in a 90% task completion rate and a significant reduction in time spent on scheduling.
Retail Gazette
JANUARY 11, 2024
Marks & Spencer is reviewing its Sparks loyalty programme after a bumper Christmas trading period. CEO Stuart Machin explained the retailer “needs to rethink Sparks over the short, medium and long term” Machin said that the retailer’s festive 12 days of Sparks initiative “resonated well” with customers, but added “whether I like it is a different matter.
Retail Dive
JANUARY 11, 2024
The technology will eliminate the need for receipt checkers, freeing up associates to spend time with customers.
Retail Gazette
JANUARY 11, 2024
Gymshark will open its second UK store this summer following the success of its flagship on London’s Regent Street. The activewear giant will move into a 7,000 sq ft unit in Westfield Stratford City, which it said will create more than 75 jobs. The new store will be the online brand’s second UK location and comes two years after it unveiled its Regent Street store.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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