Retail TouchPoints

MAY 4, 2023

Oh great, another screen I need to market on, said no brand manager ever. And yet 2023 may be remembered by C-suite marketing teams everywhere as the year when the not-very-exciting category of digital signage became supercharged thanks to two key elements: retail media networks and first-person data. With the expansion of retail media networks (RMNs), retailers have introduced an array of new state-of-the-art digital screens closer to the point of purchase, thus creating myriad opportunities fo

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Kiosk Marketing Grocer Consumer 308

Retail Wire

MAY 4, 2023

Former first lady Michelle Obama co-founded PLEZi Nutrition, a company that sells “healthier, great-tasting products” for kids. “I’ve learned that on this issue, if you want to change the game, you can’t just work from the outside. You’ve got to get inside—you’ve got to find ways to change the food and beverage industry itself,” Ms. Obama said. “I’m proud to announce the national launch of a company designed not just to provide better products, but to jumpstart a race to the top that will transf

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Retail TouchPoints

MAY 4, 2023

Value shopping app Shein is opening up its platform to third-party sellers with the debut of a new global integrated marketplace. Up until now Shein has operated as a traditional retailer by acquiring its own inventory. This contrasts with fellow China-based discount shopping apps such as Wish and Temu , which use a consumer-to-manufacturer marketplace model.

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Fast Fashion Fashion Apparel Shipping 293

Retail Focus

MAY 4, 2023

Every retail experience is drawn from a story—this optical store is developed as a creative dialogue between I’m D’sign and the experimental wing I’mX, signalling the dawn of the digital age. Its vision for the future comes live with the spatial experience that brings a monochrome edge with an out-of-the-world glare speaking for the new, while a transcendent appeal holds onto the stature of this renowned brand in India.

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ATS 147

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MAY 4, 2023

Amazon and Uber have entered into a partnership that will integrate Uber Eats directly into Amazon Echo devices, letting shoppers track their orders hands-free. Alexa will provide timely updates on critical points in the delivery process, such as when an order is being prepared through when the order has been delivered. Shoppers can set how often they want to receive updates, as well as which devices they want Alexa to use to make announcements.

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Customer Experience ATS Fulfillment 295

Inside Retail

MAY 4, 2023

BoozeBud, the online liquor retailer, has collapsed and entered administration joining a growing list of e-commerce-based delivery services going under. Established in 2014 by Alex Gale, Mark Woollcott, and Andy Williamson, the company sold a range of beer, wine and spirits products online before being acquired by Carlton United Breweries in 2017. In 2020, it was sold back to its original founders, Catcha Group and some individual investors.

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Inside Retail

MAY 4, 2023

Soaring sales in the Americas and a growing brand portfolio helped drive beauty retailer L’Occitane International’s global sales up by 17.9 per cent in the year to March 31, to US$2.356 billion. Sales surged 80.4 per cent in the region – or 62.8 per cent at constant exchange rates – mainly thanks to the US performance of the group’s Sol de Janeiro brand acquired 18 months ago, and Elemis.

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Shipping Accounting Marketing ATS 130

Retail TouchPoints

MAY 4, 2023

Wayfair has launched the Digital Design Studio, a patent-pending technology that aims to bring the best of online and in-store shopping together. The Studio is a kiosk that allows customers to create and interact with a variety of design layouts and experience products in a digital, fully 3D room with photorealistic quality. The technology will debut at the Dedham, Mass.

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Kiosk Customer Experience Planning Management 283

Inside Retail

MAY 4, 2023

BoozeBud, the online liquor retailer, has collapsed and entered administration joining a growing list of e-commerce-based delivery services going under. Established in 2014 by Alex Gale, Mark Woollcott, and Andy Williamson, the company sold a range of beer, wine and spirits products online before being acquired by Carlton United Breweries in 2017. In 2020, it was sold back to its original founders, Catcha Group and some individual investors.

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Retail Wire

MAY 4, 2023

Shopify said it is cutting 20 percent of its workforce and selling its Flexport logistics business. The layoffs are the online platform provider’s second major round of job cuts this year.

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Management

Inside Retail

MAY 4, 2023

Just shy of a month since beauty conglomerate BWX fell into receivership, its e-commerce arms, Flora & Fauna and Nourished Life, have found a new home. Well, kind of. Working together with New Zealand health and beauty retailer HealthPost, Flora & Fauna founder and former owner Julie Mathers is taking over BWX’s digital brands, and will play a key role in the business’ efforts to return to form.

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Returns Beauty and Health Health & Wellness Marketing 130

Retail Wire

MAY 4, 2023

Macy’s, Inc., which has opened 10 Market by Macy’s and Bloomie’s stores, is adding five of the smaller, standalone stores this fiscal year. The smaller shop concepts have outperformed the retailer’s traditional department stores in malls. “The hope is that we’re going to have a model that we’re going to be able to scale more aggressively in 2024 and beyond,” CEO Jeff Gennette said in March. “We’re very bullish on the concept.

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Inside Retail

MAY 4, 2023

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2023 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

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Management Accounting Shopping ATS 130

Intelligence Node

MAY 4, 2023

Post-purchase experiences such as “Free & Easy Return Policies” have long since set the standard for digital shopping experiences online. As eCommerce returns rates rise, however, major brands and marketplaces. The post Amazon’s Latest Strategy to Minimize eCommerce Returns appeared first on Blog.

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Returns Shopping 104

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MAY 4, 2023

Tom Ford names new executive team By Dean Blake Luxury fashion brand Tom Ford has announced Guillaume Jessel as its new president and CEO, and Peter Hawkings as its creative director. The appointments come following Tom Ford’s acquisition by the Estée Lauder Companies in November 2022, which will see founder Tom Ford and chairperson Domenico De Sole stay on as consultants until the end of calendar 2023.

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Finance Fashion Management Planning 130

Retail Wire

MAY 4, 2023

Designer knockoffs that look very close to the original but at a fraction of the price are substantially cutting into sales of the real things in many places around the globe. These so-called “superfakes” are so good that, in some cases, they are difficult for professional authenticators to identify.

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Fashion ATS 100

Inside Retail

MAY 4, 2023

Super Retail Group says inflation and higher wages might add to the group’s cost of doing business in the second half. In a trading update, the group – which owns brands including BCF, Macpac and Rebel – reported a 10 per cent lift in sales during the first 43 weeks of the financial year, underpinned by strong Easter trading. Group MD and CEO Anthony Heraghty said the current macro environment remains “challenging” for the business but assured shareholders that its market position and loyal cust

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Retail Wire

MAY 4, 2023

The Federal Trade Commission alleges that Meta violated the terms of a 2020 privacy settlement that required it to restrict how third parties used users’ data. The FTC says Meta continued to give app developers access to private information for children and teens under 18 after signing the agreement. Meta spokesperson Andy Stone called the announcement a “political stunt” and said, “We will vigorously fight this action and expect to prevail.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

MAY 4, 2023

Luxury label Loewe has opened its first recraft store, Loewe ReCraft, as part of its commitment to the long-term viability of the brand’s handcrafted bags. Located in Osaka, Japan, the store offers nurturing and repairing services as well as a large range of woven leather baskets and pockets made from repurposed surplus materials from past seasons.

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Retail Wire

MAY 4, 2023

Big food companies, restaurants and grocery retailers seek product answers to fit the budgetary constraints of lower-income consumers struggling with inflation. Food inflation has slowed recently but was still up 8.5 percent in grocery and 7.9 percent in fast food in March.

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Consumer 100

Shopify

MAY 4, 2023

Getting rid of your excess inventory is a necessary part of any retail business. But it’s also an opportunity to improve your bottom line. So let’s take a look at seven ways to get rid of your surplus inventory.

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Management ATS 98

Retail Wire

MAY 4, 2023

A new retailer – rooms + spaces – is looking to succeed in Canada where Bed Bath & Beyond failed. The concept, the brainchild of serial entrepreneur Doug Putman, plans to open a concept that is an improved version of the store it replaces. “We want to take what was good about Bed Bath but we want to make it even better,” Mr. Putman said.

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Location Planning 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

MAY 4, 2023

Estimated read time: 4 minutes Learn how to optimize your approach to DevOps DevOps has revolutionized the way enterprise software is developed and deployed, enabling development and operations teams… Read more on Cisco Blogs

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ATS 98

Retail Wire

MAY 4, 2023

Darden Restaurants, the owner of Longhorn Steakhouse and Olive Garden, has acquired Ruth’s Chris Steak House in an all-cash deal valued at $715 million.

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ATS 100

Shopping Center

MAY 4, 2023

One location in Southern California consistently wins out when it comes to successful companies looking to expand their brand: the City of Moreno Valley. Companies like Sprouts, Raising Cane’s, Texas Roadhouse, Hilton, Capriotti’s and WoodSpring Suites are developing and growing… The post Moreno Valley Promotes Commercial Growth appeared first on Shopping Center Business.

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Indigo 9 Digital

MAY 4, 2023

By Tricia McKinnon Amidst a shakeup in the retail sector over the past decade dollar stores have been particularly resilient. There are now more dollar stores in the United States than McDonald’s and Starbucks locations combined. 2022 marked Dollar General’s 33rd consecutive year of same store sales growth, a record even Walmart would be envious of.

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Cisco Retail

MAY 4, 2023

Did you know that in the United States alone, over 76 billion instances of highly confidential Protected Health Information (PHI) have been reported to be exposed in breaches in the past 24… Read more on Cisco Blogs

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Retail TouchPoints

MAY 4, 2023

Visual Merchandising 191

Visual Merchandising 191

Retail Dive

MAY 4, 2023

The retailer has run its full-line store at the Westfield San Francisco Shopping Centre for 35 years, and its off-price Rack across the street for nine.

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Shopping ATS 105

Shopify

MAY 4, 2023

Applying Apple steps of service to your retail business is a great way to improve the customer experience and retain store staff.

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Customer Experience 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience