Retail TouchPoints

MAY 31, 2022

5G is the talk of the town these days — up there with Web3 and the metaverse. But just like those other technologies, 5G is less a specific solution and more of an enabler. What matters most is what you do with it. So what can retailers do with 5G? There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G is really three things — speed , latency and massive connectivi

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Retail Focus

MAY 31, 2022

Sloane Stanley has announced the return of luxury retailer, Seraphina, to 340 King’s Road, marking the twelfth year running the brand has selected this space to show its collection of timeless, Indian-inspired apparel and homeware. . Following over a decade of success via annual appearances on the Sloane Stanley estate, luxury retailer Seraphina has recently opened again at 340 King’s Road, offering a curated collection of conscious clothing and homeware, crafted from India’s finest natural fab

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Retail TouchPoints

MAY 31, 2022

Once the pandemic is over for good (thankfully), we’ll have the chance to process what happened over the past few years. This goes for the lessons learned by retail brands as they operated through one crisis-induced challenge after the next, navigating the ups and downs of the pandemic as best they could, while meeting unprecedented customer demand.

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Inside Retail

MAY 31, 2022

Brisbane Fashion Festival has unveiled its program for 2022, which will feature more than 50 designers – from sought after labels in Australian fashion to local Queensland favourites and emerging talents. Together, they will present more than 400 looks for Spring/Summer during the festival, which will run from Tuesday, August 22 to Friday, August 26, with staged runways at King George Square.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MAY 31, 2022

American Eagle ’s licensee in India, Aditya Birla Fashion and Retail Limited (ABFRL), has announced plans to open 50 additional stores across the country over the next three years. The news was announced in conjunction with the brand’s latest store opening in Jaipur, Rajasthan. “American Eagle is an iconic global jeans brand, and we believe a strong market like Jaipur offers tremendous potential,” said Ashish Mukul, Brand Head of American Eagle India in a statement.

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Inside Retail

MAY 31, 2022

Despite incremental improvement from some sector leaders, the fashion industry’s 30 largest listed companies risk falling short of social and environmental targets of the Paris climate agreement and UN Sustainable Development Goals, a report from the Business of Fashion showed Tuesday. “You’ve got some front runners making small steps of progress but fundamentally the big picture is that the industry is wildly underperforming,” Sarah Kent, chief sustainability correspondent of

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Tokinomo

MAY 31, 2022

Campaign Scoop. Always refreshing. What do you do when you mistakenly eat the spiciest peppers? How about when you fall asleep in the Sun? Sprite’s latest commercial shows that the cold, refreshing beverage is there for you when ?? “ Heat Happens ”.

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Retail TouchPoints

MAY 31, 2022

Intermix has named board member and former President and CEO of Neiman Marcus Group Karen Katz to the position of interim CEO, effective June 7. She will leverage her experience to help advance the omnichannel fashion retailer’s plans for growth and developing a best-in-class customer experience. Katz spent 33 years with Neiman Marcus, including eight as CEO, before retiring in 2018.

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Retail Wire

MAY 31, 2022

Jones Road Beauty is paying customers like Addie Neri to post videos about its products on TikTok. Ms. Neri uses Bounty, an app that allows shoppers to make money posting product review and recommendations.

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Retail TouchPoints

MAY 31, 2022

Frasers Group has sold its U.S. retail businesses, Bob’s Stores and Eastern Mountain Sports , for $70 million in cash to GoDigital Media Group. The acquisition of Bob’s, an apparel, footwear and workwear retailer, and outdoor apparel brand EMS, means GoDigital will add 900 employees, 42 stores and a warehouse fulfillment center to its organization. According to Frasers, the funds from the transaction will go into the group’s general working capital pool.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

MAY 31, 2022

UK-headquartered online fast-fashion retailer Missguided has collapsed after a last-minute rescue backed by rival Boohoo – and potential bids by Shein, JD Sports and Frasers Group – all fell through. The company has appointed Teneo Financial Advisory – the agency trying to negotiate a sale of the ailing business – as administrator. Teneo says the business will continue to trade while its future is determined, but The Guardian reported more than 80 staff were immediately made redundant with anoth

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Retail Wire

MAY 31, 2022

Current and former Starbucks workers say that consumer surveys, which are used to assess job performance, are evaluated without any context. “Partners feel that corporate is sort of out of touch with the reality of the job,” said Maddie Vanhook, a barista at a Starbucks in Cleveland. “You’re just kind of pumping out drinks. I think a lot of people just get into a groove.

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Inside Retail

MAY 31, 2022

Hardware business Mitre 10 unveiled a new brand direction this week, putting out an open invitation to all Australians to come and try out ‘ the other hardware store ’. The campaign, which is aimed primarily at DIY customers, sees Mitre 10 flaunting its number two status in the home and hardware category: behind industry leader Bunnings. But according to the business’ general manager of marketing Karen Fahey, the campaign isn’t about taking its rival down a peg, but rather celebrating the compet

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Cisco Retail

MAY 31, 2022

We’ve come a long way since our in-person Cisco Live in 2019. Over this time, everything hasn’t always gone as expected, but one thing has become quite clear. Business as we know it will never be the same. Whether it’s how we consume entertainment, move applications or systems to the cloud, or immerse in hybrid work, everything has gone digital. With this huge leap, Cisco is in a unique position to help you embrace digital.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MAY 31, 2022

Last week, Breville revealed a range of six kitchen products featuring Aboriginal artworks from three Western Desert artists from the Papunya Tala Artists Centre, with 100 per cent of profits going to First Nations foundations and the artists owning their own copyright. It’s just one of many Indigenous collaborations mainstream brands are now embarking upon, from Wittner’s Winyaar collection with First Nations artist Alkina Edwards to Adairs’ range with Miimii and Jiinda.

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Intelligence Node

MAY 31, 2022

The Need for Accurate Product Matching in Digital Retail According to a Statista report, eCommerce will account for an estimated 21% of retail sales worldwide in 2022 up from 10%.

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Inside Retail

MAY 31, 2022

Harvey Nichols Hong Kong launches world-first NFT retail space. Harvey Nichols has introduced the world’s first blue-chip non-fungible tokens (NFT) retail concept space inside a luxury department store dubbed HN NFT Vault at the retailer’s Pacific Place store in Hong Kong. Collectors can access a selection of NFTs, most of which are exclusively available at Harvey Nichols Pacific Place, including offerings from CryptoPunks, Bored Ape Yacht Club, CloneX x Takashi Murakami, Azuki, and Doodles.

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Retail Wire

MAY 31, 2022

The Chinese government is restoring bus and subway service in Shanghai on Wednesday as its seeks to return to normal following a two-month lockdown tied to an outbreak of COVID-19. The city’s lockdown has had ripple effects on supply chains across the globe.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

MAY 31, 2022

It’s easy to be blinded by the sales benefits of BNPL – increased conversion, acquisition and order value. But it’s important to consider the costs as well as the benefits before jumping at a new payment method. To make sure it’s the right choice for you, look at the BNPL offering from every angle – the cons as well as the pros. That means having honest conversations with BNPL providers and your own team around issues like fees, integration, UX, accreditation and customer ownership, accoun

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Retail Wire

MAY 31, 2022

Bubs, a infant formula manufacturer in Australia, has agreed to send 27.5 million eight-ounce bottles of formula, including products made with goat’s milk and organic cow’s milk, to the U.S. The nation has been suffering a shortage of formula since an Abbott factory was shut down due to health reasons. The factory is in the process of being reopened but it will take weeks to make up the shortfall.

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Inside Retail

MAY 31, 2022

UK-headquartered online fast-fashion retailer Missguided has collapsed after a last-minute rescue backed by rival Boohoo – and potential bids by Shein, JD Sports and Frasers Group – all fell through. The company has appointed Teneo Financial Advisory – the agency trying to negotiate a sale of the ailing business – as administrator. Teneo says the business will continue to trade while its future is determined, but The Guardian reported more than 80 staff were immediately made redundant with anoth

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Retail Wire

MAY 31, 2022

Some companies have begun opening offices in locations that are closer to where staff members live. This is true in New York City where some employers are opening offices in boroughs outside of Manhattan as many workers prefer working from home rather than taking long bus and/or subway rides to get to their jobs.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

MAY 31, 2022

Melbourne-based homeware and lifestyle brand Fazeek has opened its first flagship store in Fitzroy North village. Established in 2017, the brand creates soaps, liquid products, glassware and signature home scents which are all handcrafted from sustainably sourced materials. The new space boasts a two-toned, black-and-white design opening to a ‘scent bar’ in the middle.

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Retail Wire

MAY 31, 2022

Many workers would be okay returning to their offices if only they didn’t have to deal with the morning and evening commutes. A Wall Street Journal analysis of U.S. Census Bureau data finds that cities with higher commuting times have a lower percentage of workers returning to their offices than those with shorter trips.

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Small Biz Trends

MAY 31, 2022

If you want to start or grow a small business this summer, you need the resources to achieve your goals. Small business grants can provide the funds necessary to help business start, grow, or recover from recent challenges. Small Business Grants with a June 2022 Deadline. This June, there are tons of opportunities available for small businesses across the country.

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Retail Wire

MAY 31, 2022

Refrigerators, stoves and other modern appliances are making use of artificial intelligence, cameras, touchscreens and other tech. So-call connected devices are becoming more common as Americans gravitate towards smart homes.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Small Biz Trends

MAY 31, 2022

Oh, absolutely business owners do. If you’re operating a small business, you’re interacting at some level with a customer and this means protecting yourself with insurance. Although the cost varies by type of operation, the business insurance benefits far outweigh the cost. And liability insurance coverage helps you protect your business.

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Retail Dive

MAY 31, 2022

From IPOs and acquisitions, to de-SPAC transactions and minority investments, here's our list of major deals from 2021 to present.

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Nvidia

MAY 31, 2022

The home-buying process can feel like an obstacle course — finding the perfect place, putting together an offer and, the biggest hurdle of all, securing a mortgage. San Francisco-based real-estate technology company Doma is helping prospective homeowners clear that hurdle more quickly with the support of AI. Its machine learning models accelerate properties through the title search, underwriting and closing processes, helping complete home transactions up to 15 percent faster.

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Small Biz Trends

MAY 31, 2022

? Ecommerce is an excellent opportunity for small business owners. One way to use eCommerce to great success is through Fulfillment by Amazon (FBA) and using Amazon arbitrage, which we will explain in more detail here. With the FBA business model, you don’t have to splurge on a lot of space or have your own website or warehouse to start building your own eCommerce empire.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience