Retail TouchPoints

OCTOBER 19, 2023

Amid record-breaking heat waves this past summer, many communities faced some intense weather events that caused significant power outages. On Father’s Day, triple-digit temperatures triggered severe thunderstorms that left more than 450,000 people without power across the southern United States. In August, major summer storms caused outages for more than a million people on the East Coast and grounded nine major airports.

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Telecommunications Point of Sale Kiosk Checkout 212

Inside Retail

OCTOBER 19, 2023

Singapore-based startup Circular has recently closed a US$ 7.6 million seed funding round led by AirTree Ventures, bringing its total valuation to an impressive US$30 million. Established with the mission to usher in a new era of sustainable consumerism, Circular offers a unique subscription model that grants customers access to high-end tech gadgets without the burden of ownership.

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Retail TouchPoints

OCTOBER 19, 2023

Amazon is already the place where many consumers start their shopping journeys, and now the company wants to make shopping on its platform “more social and collaborative” with a growing slate of new experiential features. Late last year, Amazon introduced its social media-style Inspire shopping feed , and now anyone can create their own shopping content to post in Inspire.

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Shopping Apparel Location Consumer 243

Inside Retail

OCTOBER 19, 2023

Former Woolworths executive Bill Wavish and gaming czar Bruce Mathieson have developed a “fix it” plan for Endeavour Group. The plan involves having Wavish join the board of the liquor and gaming powerhouse, which they argue has lost its way after being divested by Woolworths in 2019. At the Endeavour Group annual meeting on October 31, shareholders will need to decide if the company really has lost its sparkle and whether the old guard from the days of Woolworths ownership days can

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Boutique Finance Supermarket Planning 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

OCTOBER 19, 2023

Costco will replace departing CEO Craig Jelinek with Ron Vachris, who began with the retailer as a forklift driver more than four decades ago and is currently its President and COO. As part of a longstanding succession plan, Vachris will take the CEO title on Jan. 1, 2024; Jelinek will remain with Costco through April 2024 in an advisory role. “Costco has a very strong culture and a deep bench of management talent,” said Jelinek in a statement.

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Planning Management Consumer 231

Retail Focus

OCTOBER 19, 2023

On Friday 3rd November at 10:00 am, fresh handmade cosmetic brand Lush will open a new store in Covent Garden. It will initially open as an exclusive festive pop-up store with a retail space of 255 sqm and in Spring 2024 an expansion of an additional 176 sqm will follow to include Lush’s transformative Lush Spa. Ellen Peters, Lush UK&I Property Director:- “We’re thrilled to be returning to the historic market and now vibrant retail hub of Covent Garden.

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Location Returns Shopping Marketing 147

Inside Retail

OCTOBER 19, 2023

Brilliant Lighting has admitted to engaging in resale price maintenance and has submitted a court-enforceable undertaking to the Australian Competition & Consumer Commission (ACCC). Brilliant Lighting is a wholesale supplier of fans, lighting, and electrical products. It sells these products to a network of at least 1439 retailers and distributors.

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Wholesale Consumer ATS 130

Retail TouchPoints

OCTOBER 19, 2023

Almost exactly three years after it launched its first-ever loyalty program, Claire’s is evolving the experience with new rewards, new branding and a new name — C.Club. Claire’s amassed 18 million members under the previous iteration of its loyalty program, which was called Claire’s Rewards. Now the “reimagined” C.Club will offer “increased benefits, faster ways to earn rewards and more opportunities for self-expression,” the company said in a statement.

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Shipping Marketing 147

Inside Retail

OCTOBER 19, 2023

Peloton appoints Kathryn Carter to head up its Australian business By Celene Ignacio Exercise equipment retailer Peloton has named Kathryn Carter as GM of its Australian operations. Carter succeeds Amanda Gilmore, who now heads the UK operations. Prior to the new role, Carter served as GM at Snap’s Asia Pacific and Australia and New Zealand businesses, and as sales director at News Corp.

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Fashion Wholesale Returns Accounting 130

Retail Wire

OCTOBER 19, 2023

As Kohl's gears up for the holiday season, new CEO Tom Kingsbury is spearheading a strategic refresh, focusing on merchandise selection and store presentation

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Planning 113

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Gazette

OCTOBER 19, 2023

One Beyond is considering taking on about 50 ex-Wilko units as part of its expansion plans – with final agreements expected to be made on 25. The discount chain has agreed to take on two former outlets – in Boston and Chelmsford – and is negotiating a third, the business’ chairman Christ Edwards Sr told The Grocer. “We currently looking at between 40 and 50 more stores,” he said.

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Grocer Planning Shopping ATS 125

Retail Wire

OCTOBER 19, 2023

CVS Health has announced the removal of specific oral cough and cold products featuring phenylephrine as the sole active ingredient from its shelves.

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Retail Times

OCTOBER 19, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! NaviLens technology will be added to Pringles cans to make them more accessible to blind and partially sighted people. The new packaging will allow a smartphone to easily detect the unique on-pack code and playback labelling information to the shopper with sight loss.

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Retail Gazette

OCTOBER 19, 2023

Frasers Group has lifted its stake in Asos once again as it continues its investment spree. Mike Ashely’s empire raised its shares in the online fashion retailer to 23% on Wednesday, building on top of last week’s increase to 22.7%. It comes as the group is also rapidly increasing its shares in rival Boohoo, lifting its stake to 15.1% last week as the retailer’s largest shareholder.

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Department Stores Fashion 122

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

OCTOBER 19, 2023

Las Vegas Sands, the world’s largest casino company, announced strong third-quarter results driven by its thriving Asian operations. The company reported.

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Retail Gazette

OCTOBER 19, 2023

EE will start selling smart fridges, TVs, kettles and fitness products as it branches out into the ecommerce market. The telco company aims to utilise tactics developed selling its telecoms goods and services to support its venture into consumer electronics. The move comes after EE was found success in selling video games consoles including Xbox and PlayStation.

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Payment Services Finance Promotions Consumer 120

Retail Wire

OCTOBER 19, 2023

Amazon has challenged the Federal Trade Commission’s (FTC) lawsuit accusing the company of deceptive practices related to its Prime subscription service.

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Retail Dive

OCTOBER 19, 2023

Going into Q3, many major players cleaned up their inventories after last year’s surge in stock levels, with benefits to margins. Not everyone fared equally, however.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

OCTOBER 19, 2023

Struggling drugstore chain Rite Aid reported a staggering loss of over $1 billion in the months leading up to its recent bankruptcy filing, according to a

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Retail Gazette

OCTOBER 19, 2023

Fenwick has returned to profit, boosted by the sale of its New Bond Street store for £430m, Retail Week reports. The sale of the department store retailer’s 130-year old flagship last December enabled the business to report pre-tax profits of £57.1m last year, compared to a loss of £5.2m a year earlier. Gross sales rose 31% to £315m in the year to January 28, 2023, as shoppers headed back into to stores, while online sales increased 51%.

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Returns Department Stores Customer Experience Planning 109

Retail Wire

OCTOBER 19, 2023

Whole Foods Market has unveiled its anticipated food trends for 2024, building on previous accurate forecasts.

Grocer 113

Grocer Marketing 113

365 Retail

OCTOBER 19, 2023

On Friday, 3rd November at 10:00 am, Lush , the renowned fresh handmade cosmetic brand, will unveil a new store in the bustling area of Covent Garden. Initially, the store will serve as an exclusive festive pop-up, boasting a retail space of 255 sqm. Come Spring 2024, the store plans to expand by an additional 176 sqm to incorporate the brand’s transformative Lush Spa.

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Location Returns Customer Experience Shopping 105

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

OCTOBER 19, 2023

SHEIN, the global fast-fashion giant valued at $66 billion, faces critical challenges as it contemplates a U.S. IPO.

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Fast Fashion Fashion ATS 100

Retail Gazette

OCTOBER 19, 2023

Fashion will forever be a key topic in sustainability debates. We’ve all seen photos of enormous piles of clothing in landfills, are aware of human rights issues in supply chains and – quite possibly – disposed a piece of clothing after just wearing it once. While fashion retailers are implementing changes in store and online, such as selling pre-loved clothes and setting up repair shops, there is still much work to be done.

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Fashion Management Shopping ATS 98

Retail Dive

OCTOBER 19, 2023

Vachris, a veteran company executive who currently serves as president and COO of the club retailer, will assume the top job from Craig Jelinek on Jan. 1.

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Retail Wire

OCTOBER 19, 2023

Starbucks and the labor group representing over 360 of its unionized stores in the U.S.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

OCTOBER 19, 2023

Proprietary items work best if retailers differentiate them through either cost or innovation and are thoughtful about choosing categories, experts say.

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Cisco Retail

OCTOBER 19, 2023

At this year’s EDUCAUSE, I sat down with Webster University and Collin College for a discussion hosted by The Chronicle of Higher Education.

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ATS 95

Retail Dive

OCTOBER 19, 2023

The special-occasion apparel chain struggled after its previous Chapter 11 exit in 2018 as the pandemic roiled its business.

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Promotions Apparel 106

Cisco Retail

OCTOBER 19, 2023

In today’s digital landscape, where the average user works remotes at least part time and uses a variety of cloud-delivered SaaS and private applications, old perimeter-based security paradigms are… Read more on Cisco Blogs

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ATS 85

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience