Mon.Apr 18, 2022

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UNIQLO Parent Plans 300-Store Global Expansion with Focus on North America

Retail TouchPoints

Fast Retailing , parent company of brands including UNIQLO and Theory , revealed major global expansion plans — including opening at least 300 new stores — in its FY2023, which ends in July 2023. As reported in WWD , Daisuke Tsukagoshi, CEO of UNIQLO USA, said that due to the booming North America market, the company plans to open 30 new stores per year and increase its total doors to 200 in the region within five years.

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Singapore sneaker reseller Ox Street to launch in Australia, NZ

Inside Retail

Singapore-based online sneaker resale marketplace Ox Street is launching a trans-Tasman expansion, opening an e-commerce store in Australia. “Australia is a perfect fit for the community we want to build in the long-term,” said Gijs Verheijke, founder and CEO at Ox Street. “We see a big supply gap when it comes to Australian buyers having access to the most coveted sneakers, whether they’re hot new drops or all-time classics.”.

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WAG Boosted Revenue 30%, AOV 10% With Trial of Personalized, Intent-Based Promotions

Retail TouchPoints

Natural dog treat brand WAG had cultivated a reputation for offering a premium line of goods, but despite the boom in pet ownership during COVID-19, WAG wasn’t able to generate the revenue growth and average order value improvements that it sought. The brand faced issues including cart abandonment, limited shopper engagement and lukewarm customer loyalty.

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Hell jumps the Tasman to Australia

Inside Retail

Hell Pizza, the gourmet fast-food chain founded in New Zealand, is set to launch its first Australian store, in Brisbane, during the coming months. The company says it will grow its footprint across Queensland to test the market before introducing Hell nationwide. . The Kiwi brand said it is working with the restaurant group that also owns and operates the popular Burrito Bar chain in Australia in order to establish the Hell brand in the country.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Will Unionization Seeds Sprout at Apple NYC Flagship?

Retail TouchPoints

Apple associates at the retailer’s flagship Grand Central Terminal location in Manhattan have begun to formally collect signatures to form a union, according to a post on the organizers’ website. The group, called “Fruit Stand Workers United,” voted on Feb. 21, 2022 to affiliate with Workers United, the same union that has supported unionization efforts at Starbucks.

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How different consumers really perceive AR

Inside Retail

Technologies can have a lot of benefits for retailers. They can enhance, augment, automate, optimise, and even redefine whole processes and functions. Yet unlocking the true potential of technological innovations requires a deep understanding of the human experiences they create and interact with. This point was the focus of a recent feature article on Inside Retail , and was evident through the interviews given by the recent Top 50 People in E-Commerce winners.

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Dollar General store manager gets fired after TikTok videos go viral

Retail Wire

Dollar General recognized Mary Gundel as being in the top five percent of the chain’s store managers. Ms. Gundel, loved her job, but had some real issues with the working conditions she faced such as staff shortages, unscheduled deliveries and other issues. She critiqued what is was like to be working as a store manager with six videos she posted on TikTok.

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After closing physical stores, Amazon doubles down on one-day delivery

Retail Dive

In his first letter to shareholders, CEO Andy Jassy said Prime members "will love this." But the e-commerce giant may need it.

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Coles’ supersized range targets Costco shoppers

Inside Retail

Coles is taking a shot across the bows of warehouse retailer Costco with the launch of a range of household grocery products in supersized volumes. While Coles has launched the Big Pack Value range as a means of helping families reduce their grocery bills by buying in bulk, the nuanced comparison with Costco is clear in an email circulated among media announcing the new house brand.

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Customers returned to stores as pandemic concerns eased

Retail Wire

Americans went online to shop in unprecedented numbers when the pandemic hit the U.S. Predictions that these same shoppers would not return to stores when pandemic conditions eased has not held up.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Meet Big C: The Thai hypermarket chain thriving in small cities

Inside Retail

As we celebrate the emergence of more glamorous urban shopping centres with their cast of global retailers, spare a thought for the thousands of small cities across developing Asia where there isn’t quite enough spending power to support a full-sized regional shopping centre, store directory glowing with marquee names. But as Thai-based hypermarket maestro Big C ably demonstrates, that doesn’t mean you can’t generate vibrant shopping experiences in a quite different mall concept of your own crea

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The infinite possibilities of physical retail

Retail Dive

If the future is being defined as digital, what is a physical retailer to do? Explore three key themes that should frame your next move.

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“Steal our ideas”: Zero Co launches new range, plans global expansion

Inside Retail

Byron Bay refillables start-up Zero Co has expanded beyond household cleaning and into beauty, launching refillable and single-use plastic free shampoo, conditioner, body lotion and roll-on deodorants. Like its other products, the packaging in the new range is made entirely of recycled ocean plastics, and refilled using pouches which customers can return to Zero Co for cleaning and reuse.

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Why small fashion and retail businesses should embrace Product Lifecycle Management (PLM) technology

Retail Dive

Achieve unprecedented convenience, flexibility, and control with Mendix low-code for fashion and retail businesses.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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BNPL firm Pay It Later faces wind-up order, as SMEs claim bills unpaid

Inside Retail

A group of small business owners have accused Australian buy now, pay later firm Pay It Later of withholding hundreds of thousands of dollars in sales revenue, drawing attention to the practices of smaller operators in the booming fintech sector. Speaking to Nine’s A Current Affair , Vasile Opris, proprietor of X-Force Tactical, alleged his company had processed more than $850,000 in sales through Pay It Later.

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3 pillars driving the future of store experience

Retail Dive

The acceleration of digital behaviors is encouraging many brands and retailers to rethink the role of the store. As you develop your goals for 2022 and beyond, refer to these best practices.

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Warby Parker adds another Garden State store

Retail Wire

Warby Parker is opening its seventh store in New Jersey in Cherry Hill. The eyewear retailer operates over 145 stores across the country and offers a try-at-home online service.

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Champs Sports opens experiential 'Homefield' concept

Retail Dive

The store features a basketball and multi-sport court, and the brand will host events and programming for the community.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Taco Bell putting Mexican Pizza back on the menu

Retail Wire

Taco Bell is relaunching its Mexican Pizza dish. The fast food chain said it is bringing the item back due to popular demand. Many objected to the chain’s decision to remove it from the menu in late 2020.

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Upselling & Cross-selling in retail and how a retail management solution can help

I Vend

Increasing customer lifetime value, driving up profitability and offering a personalised service that shoppers love – sounds like a retailer’s dream wish list. Which is why the twin strategies of cross sell up sell continue to be an essential element of a thriving retail business. The notion of upselling and cross-selling is as old as retail itself, but today’s retailers have the advantage of technology to help them.

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Hannaford Supermarkets looks to use 100 percent renewable energy by 2024

Retail Wire

Thirty percent of Hannaford Supermarkets’ current electricity usage in its operations comes from renewable sources. The Ahold Delhaize division is looking to reach 100 percent by the end of 2024. “Doing what’s right for our business includes doing what’s right for our associates, community and our planet. Powering Hannaford with 100 percent renewable energy sources will make an immediate, positive impact on greenhouse gas emissions,” said Mike Vail, president of Hannaford.

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Reflecting on International Women’s Day and Beyond

Cisco Retail

First, let me say a little about how Cisco has supported diversity, inclusion and collaboration as a company culture. Cisco is a company that strives to provide the best environment for its employees. Cisco has ranked among the best places to work for many years, and has been rated the #1 best place to work in 2022. Corporate Social Responsibility is part of our action plan, and we have included specific activities in our annual Purpose Report to meet this goal.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Violence strikes South Carolina mall

Retail Wire

Police have arrested a 22-year-old male suspect in a shooting that took place Saturday at the Columbiana Centre mall in Columbia, SC. Another person taken into custody as a “person of interest” remains in jail for unlawfully carrying a pistol. Fourteen people were injured in the shooting, including nine who were shot. Victims ranged in age from 15 to 73-years-old.

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Invest in Our Planet on Earth Day and Every Day

Miller Zell

The consensus is clear: 97 percent of climate scientists agree that humans are causing global warming and climate change.

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Aldi keeps expanding across the U.S.

Retail Wire

Aldi continues to open new stores across the U.S. with its number of units expected to grow to 2,300 in 2022, up from 2,200 last year. The chain uses low prices on primarily private label goods backed by a customer satisfaction policy to attract shoppers.

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Farewell: 13 Lessons I’ve Learned in 13 Years at Cisco

Cisco Retail

Exactly 13 years ago, I began a 6-month contract at Cisco. I had no expectations and only one hope- to learn. Looking back, I’m reminded of the many lessons I’ve learned in my 13-year tenure, am profoundly grateful for the people and experiences who served as my teachers: Invest time in getting to know yourself – your strengths, your “weaknesses,” under what conditions you thrive, how you respond in various situations, your conflict modes, your personality type, you

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Egg prices rise sharply as bird flu spreads

Retail Wire

The average price for a dozen eggs in the U.S. was around $1 in November. Today that same dozen costs $2.95 and prices are likely to go higher as the avian flu has spread to birds in 27 states.

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Oracle Database 19c on Cisco X210c M6 – WOW!

Cisco Retail

Please welcome back – guest blogger , Tushar Patel, Principal Engineer, Cisco. Recently I published a blog that reviewed the technology advances that Cisco Systems put into the Cisco UCS X-Series Modular System making it a true hybrid-cloud platform complete with cloud-based management by Cisco Intersight and a range of compute nodes that are “like” rack optimized servers that slide vertically into the X9508 chassis.

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Take Another Look at Sustainability

Retail Pro

Sustainability means serious business to a new generation of customers. It goes beyond using recycled shopping materials to proximity, delivery-related things. Continue reading → The post Take Another Look at Sustainability first appeared on Retail Pro Blog.

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With Shanghai at a standstill, supply chain problems are compounding

Retail Dive

Concerns are rising that Shanghai's lockdown is only the beginning of months-long challenges.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.