Retail TouchPoints

JUNE 26, 2023

China-based shopping apps Shein and Temu have found themselves in the crosshairs of the U.S. House of Representatives. The interim findings of a House Select Committee investigating “the threat posed by the Chinese Communist Party (CCP),” was focused almost solely on questionable practices by the two popular shopping apps, in particular Temu, which has experienced a meteoric rise in the U.S. since its September 2022 debut.

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Shipping Shopping Fulfillment Fashion 262

Inside Retail

JUNE 26, 2023

Kering Group’s beauty arm, Kering Beaute, has acquired 100 per cent of the luxury fragrance brand Creed from funds controlled by BlackRock Long Term Private Capital Europe and current chairman Javier Ferran. The value of the acquisition has not yet been disclosed. The all-cash transaction is expected to complete in the second half of this year. Reuters reported the deal may be worth up to 2 billion euros (US$2.2 billion).

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Marketing Management ATS 246

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data t

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Merchant Services Inventory Management Grocer Customer Experience 257

Inside Retail

JUNE 26, 2023

IGA owner Metcash says sales across all retail pillars remain “strong” and the business is actively managing increased cost pressures. For the year to April 30, group revenue rose 6.2 per cent to $15.8 billion while underlying tax-paid profit was up 4.6 per cent to $307.5 million. Group CEO, Doug Jones, said both sales and earnings were at “record levels” as the business continued to face additional challenges associated with rate increases and cost of living.

ATS 246

ATS Supermarket Returns Management 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JUNE 26, 2023

JD.com reportedly plans to combine its 7Fresh supermarket chain with other online services, creating an independent company selling fresh food and groceries to millions of people throughout China, according to Bloomberg and other media outlets. China’s second-largest ecommerce company after Alibaba is planning an “Innovative Retail” operation that will include the 7Fresh supermarkets, the group buying platform Pinpin and other on-demand services, according to a person familiar with the matter.

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Supermarket Net Profit Planning Store Operations 254

Retail Focus

JUNE 26, 2023

Online businesses will live or die depending on their SEO strategy as the ruthless toll of the cost of living crisis means almost a third of businesses went to the wall, reveals the latest government statistics. You need to throw everything you can to make your business work in this climate, even just to survive, and one weapon for e-commerce business must be SEO.

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Marketing Consumer Returns Planning 246

Retail TouchPoints

JUNE 26, 2023

The adult beverage industry has been slower than most to come online. The complicated patchwork of state laws governing the sale of alcoholic beverages has been one factor, but this particular industry’s digital revolution also has been delayed by its inherent structure. “The wine industry is a very old-school business, and it’s a distributor-driven business because of the 21st Amendment, which basically gave all the power to the states to regulate and manage alcohol sales,” explained Jessica Ko

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Fashion Consumer Management ATS 237

Inside Retail

JUNE 26, 2023

Food delivery service HungryPanda has teamed up with smart food locker service Foodifox to deliver orders straight to lockers in Melbourne. Foodifox offers a food storage solution through thermal food lockers ensuring orders are delivered hot and fresh to customers. Under the partnership, residents of Roomicoz, a student accommodation near Melbourne University, and Boxhill Tower will be able to have their Hungry Panda orders delivered straight to a designated food locker.

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Retail TouchPoints

JUNE 26, 2023

Amazon will increase its planned investment in India to $26 billion by 2030, according to an announcement made by CEO Andy Jassy after he met with Prime Minister Narendra Modi. The move will involve adding an additional $6.5 billion on top of other previously announced investments. While the latest investment wasn’t given a breakdown, Jassy and Modi reportedly discussed supporting Indian startups, creating jobs, enabling exports, digitization and empowering individuals and small businesses to co

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Supermarket Planning Marketing ATS 229

Inside Retail

JUNE 26, 2023

As consumers return to physical stores in the post-pandemic era, delivering a great in-store experience has become more critical than ever, says a leading retail technology expert. “Boring and undifferentiated retail is dead,” insists Neal French, director of Chrome Enterprise, Apac. “It’s all about experiences now.” Consumers today have come to expect engaging, fun experiences in stores.

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Kiosk Consumer Outdoor Returns 237

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JUNE 26, 2023

Bluemercury will relocate its headquarters from the Washington, D.C. area, where the beauty retailer was founded in 1999, to New York City. The company, which was purchased by Macy’s in 2015, will join fellow Macy’s brand Bloomingdale’s in the JACX building in Long Island City, Queens in August 2023. “As we strive to be the ultimate specialist in the beauty of our clients, we want to align our home base with the epicenter of beauty,” said Maly Bernstein, CEO of Bluemercury in a statement.

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Location Planning 211

Tokinomo

JUNE 26, 2023

Campaign scoop Press Play. Rockstar, the energy drink, plans to recruit several musicians as brand ambassadors in order to expand its customer base. The initial ambassador announced is Stormzy, a Mercury Prize-winning artist, who will be the main act at the digital concert experience on the brand's app. The concert experience, titled " Press Play ," organized by Rockstar, a brand owned by PepsiCo, will make its debut on Spotify and will be headlined by Stormzy.

Planning 186

Planning ATS Marketing 186

Retail Wire

JUNE 26, 2023

Amazon.com plans to work with thousands of small businesses, including bodegas and florists, to deliver its packages. The retail, logistics and technology giant is recruiting small businesses in 23 states including Alabama, Alaska, Arkansas, California, Florida, Iowa, Indiana, Illinois, Massachusetts, Minnesota, North Carolina, North Dakota, New Jersey, New York, Ohio, South Dakota, and Washington.

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Planning 189

Inside Retail

JUNE 26, 2023

Beauty retailer L’Occitane International’s group sales have exceeded the US$2 billion mark driven by strong sales from Elemis and Sol de Janeiro brands. For the year March 31, net sales grew 19.8 per cent to US$2.33 billion while operating profit declined 23 per cent to $261.12 million, mainly due to impairments. Elemis’ sales grew 8.9 per cent during the year despite the brand taking a “strategic decision” to reduce sales channels in the UK to certain promotion-driven web partners.

Promotions 130

Promotions Returns Marketing 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JUNE 26, 2023

Kroger, Walmart and Whole Foods across the U.S. have been receiving bomb threats with some callers threatening to detonate devices if not paid Bitcoin, gift cards or money.

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Inside Retail

JUNE 26, 2023

Indian pet-food brand Drools recently received a US$60 million investment from L Catterton, a private equity firm that has a strategic relationship with LVMH, that has a track record of growing pet-food businesses across the world. This investment marks its first entry into the Indian marketplace. The pet food market in India is expected to grow by approximately 20 per cent annually over the next five years to reach over $1.2 billion in 2028, driven by increased urbanisation, declining household

Marketing 130

Marketing Supermarket Advertising Planning 130

Retail Wire

JUNE 26, 2023

Long lines of cars waiting to place and pick up orders at restaurant drive-thrus are spilling into roadways, causing congestion and safety issues. That has led towns and cities nationwide to consider banning new drive-thrus.

ATS 130

ATS 130

Inside Retail

JUNE 26, 2023

The fashion industry has long faced criticism for its use of photoshopping, which has helped create unrealistic body standards. But while a growing number of fashion brands are now advertising in a more body-positive way the same shift hasn’t occurred in the beauty industry, which still largely depicts flawless skin to sell products. In a survey by Australian hemp-based skincare brand Hey Bud, 98 per cent of its customers said they want to see “real skin” in marketing images, including skin tex

Fashion 130

Fashion Advertising Marketing Management 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JUNE 26, 2023

JPMorgan analysts Doug Anmuth and Bryan Smilek expect Amazon.com to pass Walmart as the largest retailer in the U.S. The analysts expect Amazon to have a 42.2 percent share of online sales by the end of 2023.

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Inside Retail

JUNE 26, 2023

Melbourne retailer Design A Space will close its stores next month, calling time on a retail model which allowed rural and regional small businesses the chance to stock their products in the city centre. Founded by husband and wife team Chris and Bec Lutz in 2006, Design A Space rents physical floor space to independent brands hoping to showcase their goods to a metropolitan customer base.

Shopping 130

Shopping Wholesale Location Consumer 130

Retail Wire

JUNE 26, 2023

Around 650,000 Americans 80 or older worked last year, about 18 percent more than the previous decade, and most work in professional and managerial roles. People 75 and older are expected to make up 11.7 percent of the nation’s workforce by 2030, up from 8.9 percent in 2020.

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Retail Gazette

JUNE 26, 2023

// Primark owner ABF upgrades profit forecast thanks to solid sales from the value fashion giant // Total group sales came in 16% higher year-on-year at £4.7bn in the third quarter Primark owner Associated British Foods has upgraded its profit forecast for the full year after the fashion retailer posted surging sales. Primark total sales jumped 13% to £1.99bn as like-for-like sales grew 7%, which it credited to “higher average selling prices” and soaring inflation.

Beauty and Health 132

Beauty and Health Fast Fashion Accessories Fashion 132

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

JUNE 26, 2023

Buffet-style restaurants took in on the chin during the pandemic but are coming back now. “The media called buffets zombie companies — we didn’t know we were dead,” said Lance Trenary, CEO of Golden Corral, which operates 360 restaurants that offer unlimited servings of 150 different items for less than $20.

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365 Retail

JUNE 26, 2023

Tapi Carpets & Floors has announced their store in Speke, Liverpool, is now open, offering a wide collection of flooring options as well as expert advice from their floorologists. The store opened on 17 th June 2023, at Unit A2 New Mersey Retail Park Speke, Speke Road, Speke, Liverpool, L24 8QB. Customers in the Speke area can find more about the store here, as well as book an appointment with one of Tapi ’s experts in stores: [link] tapi.co.uk/stores/speke The team at Tapi is passionate abo

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Store Layout ATS 119

Retail Wire

JUNE 26, 2023

The popularity of Squishmallows, a plush toy that ranges from two inches to two feet and costs between $5.99 and $39.99, is being compared to the Beanie Baby craze. The product line, which boasts the top-selling toy in the U.S. and Canada, has over 11 billion impressions on TikTok.

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Retail Gazette

JUNE 26, 2023

// An investment firm backed by the Agnelli family of Italy and led by George Osborne has built a 5% stake in O cado // The investment by Lingotto comes a month after Osborne was named chairman An investment firm chaired by former UK chancellor of the Exchequer George Osborne has built up a 5% stake in Ocado, new company filings reveal. Lingotto Investment Management, run by the billionaire Italian Agnelli family, took up its holding just days after Ocado shares surged over 40% amid speculation

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Management 117

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Retail Wire

JUNE 26, 2023

Workers at Sweetgreen’s automated store in Naperville, IL, prepare ingredients that are fed into its Infinite Kitchen dispensers before being assembled by the automated system. The salad chain plans to automate all its stores in five years.

Planning 100

Planning ATS 100

Retail Gazette

JUNE 26, 2023

// Sainsbury’s unveils plans to invest £15m to cut the prices of household staples, including pasta and rice // The retailer confirmed that it will “continue to make price cuts on popular essential products throughout the summer.” Sainsbury’s is investing £15m to cut the price of cupboard staples such as rice and pasta to help customers manage their budgets.

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Grocer Wholesale Supermarket Planning 109

Retail Dive

JUNE 26, 2023

Preliminary findings in a U.S. House Select Committee investigation released Thursday show business models that may allow companies to avoid customs scrutiny.

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Retail Gazette

JUNE 26, 2023

Working parents face a whole host of challenges when it comes to managing their job around a busy family life. In April to June 2021, 76% of mothers with dependent children were in employment, more than any time over the last 20 years according to Office for National Statistics ( ONS). As over two thirds (67%) of working parents in the UK now believe flexible work could help them progress at work, companies are aiming to make life easier for staff with children.

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Fulfillment ATS Planning Management 102

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience