Thu.Jun 08, 2023

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Anyline Aims to Improve Fleet Safety with Tire Tread Scanner

Retail TouchPoints

Mobile scanning solution provider Anyline has launched Commercial Tire Tread Scanner, a solution designed to help fleet operators improve tire performance and longevity, ensure driver safety and reduce vehicle inspection time. The software can be used on any camera-enabled smartphone or mobile device. Commercial Tire Scanner works by pointing the camera of any mobile device at the tire tread, creating a digital model of the tire using computer vision and AI technology.

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US entrepreneur snaps up Pizza Hut Australia

Inside Retail

US restaurant franchise operator Flynn Restaurant Group has bought Pizza Hut Australia for an undisclosed sum from Sydney-based investment firm Allegro Funds. The investment marks Flynn’s first international expansion beyond its US network of franchisee operations. The group currently operates more than 2350 restaurants across brands, including Applebee, Taco Bells, Wendy’s and Panera Bakery Cafes.

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Sprouts Commits to 23% Smaller Stores to Reduce Environmental Impact

Retail TouchPoints

Sprouts Farmers Market is reducing the size of new stores by 23% in an effort to decrease carbon emissions and meet its environmental, social and governance (ESG) goals, according to the retailer’s latest ESG Report. Sprouts currently operates more than 380 stores in 23 states and is looking to expand, with plans for new store growth of 10% annually beginning in 2024.

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AI becomes part of labor negotiations in many industries

Retail Wire

Unions representing workers across a growing number of industries want to include generative artificial intelligence technology and other forms of automation in labor negotiations. Concerns that AI will replace human workers have become top of mind for many with news reports about OpenAI’s ChatGPT technology.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Walmart Tests New In-Store Retail Media Opportunities, Including Product Demos and Audio

Retail TouchPoints

Walmart is pushing further into in-store retail media as it looks to leverage its biggest advantage over retail media juggernaut Amazon — its brick-and-mortar footprint. Walmart already offers a number of in-store activations for advertisers, including TV walls, self-checkout ads and integrated marketing opportunities, and now the retailer is beta testing the addition of product demos and ad placements on Walmart Radio , the retailer’s in-store audio feed.

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Campbell Soup’s sales fall as stores cut purchases from pandemic highs

Retail Wire

Campbell Soup was one of the consumer packaged goods companies that benefited from the eat-at-home trend that materialized during the novel coronavirus pandemic. Since then, the company says, supermarkets have cut back on their soup purchases. Campbell’s reported an 11 percent drop in its third-quarter sales.

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Braille signage and flexible hiring: Inside Foodpanda’s inclusive workplace

Inside Retail

Online food and grocery delivery platform Foodpanda has been recognised as one of Singapore’s most inclusive workplaces, having recently received the Enabling Mark Silver accreditation from SG Enable, the agency of disability and inclusion set up by the Singapore government. Organisations accredited with the ‘Enabling Mark’ are assessed based on various criteria, from recruitment and employment practices to workplace accessibility and extent of inclusive hiring.

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The Step-Up in Ecommerce Sneaker Fraud

Retail TouchPoints

With the pandemic waning, sneaker lovers are once again stepping out to show off their coveted kicks, and sneaker reselling is on the rise. In fact, the sneaker resale market in the U.S. is estimated to be around $2 billion and by 2030 is expected to increase to $30 billion. Some researchers are calling sneakers their own alternative asset class, analogous to NFTs.

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“Enjoy the journey and be kind”: Strand CEO Felicity McGahan on leadership

Inside Retail

Felicity McGahan, group CEO of Strand, has retail in her blood. From her early days as a store manager at Sportsgirl, to leadership roles at Gap, Sussan and Cotton On, McGahan has built up a wealth of knowledge, which she has drawn from to shape Strand’s recent rebrand , and overseas expansion. Here, she shares her insights on leadership, discusses how she pursues innovation, and the “three wins approach” that helps her maintain work-life balance.

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GameStop Posts $50.5 Million Loss in Q1, Fires CEO

Retail TouchPoints

After reporting its first quarterly profit in two years in March 2023 , troubled retailer GameStop posted a $50.5 million loss in Q1 2023, which ended April 29, 2023. Net sales of $1.24 billion for the period were down from $1.38 billion for the same period last year. Additionally, GameStop CEO Matt Furlong has been terminated, according to a company press release that also announced Ryan Cohen’s promotion to Executive Chairman of the GameStop board of directors.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Is office gossip really that bad?

Inside Retail

Everything in our work world is upside down, inside out and reversed. Yesteryear’s good practice slides off the podium of popularity to be questioned and reviewed- as it should be. The last few years taught us to view life through a different prism, and workplace flex now polls first and foremost as the new way of working. Flexibility has progressed beyond the ‘anywhere, anytime’ button.

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Aldi is turning off store lights to save money

Retail Wire

Aldi is reducing the number of lights it has turned on at its 2,300 U.S. stores to lower its energy bill. The low-price grocer made the decision after a four-store test. The chain has also started using energy-efficient lighting to further reduce energy consumption by about 10 percent.

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Retail appointments of the week

Inside Retail

Brand Collective CEO steps down, replacement named By Rakshnna Pattabiraman Eric Morris has stepped down as Brand Collective CEO but will continue to work with the company in non-executive and advisory roles, and sit on its board. David Thomas – who has previously run Country Road Group and David Jones – has been appointed as the new CEO of the business.

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Mask and air purifier sales rise as smoke blankets the Northeast

Retail Wire

Air quality alerts have been posted in New Jersey and New York and searches for facemasks and air purifiers have jumped as a result. Stores report selling out of masks and purifiers.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Adobe and Stellantis Expand Relationship to Reimagine Automotive Customer Experiences

365 Retail

Today, at Adobe Summit – the industry’s leading Digital Experience Conference – Adobe (Nasdaq:ADBE) announced an expanded relationship with leading global automaker and mobility provider Stellantis. Adobe and Stellantis have a longstanding relationship: Stellantis uses Adobe Creative Cloud and Adobe Experience Cloud applications to design, deliver, and personalize beautiful and inspiring content for its websites, digital channels, and user interfaces of in-car displays, across their automoti

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Senators say TikTok CEO wasn’t transparent about app’s use of consumer data

Retail Wire

Senators Richard Blumenthal and Marsha Blackburn have sent a letter to TikTok CEO Shou Chew with questions about how the video-sharing app handles data about its American users.

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What is Local SEO? (+ How to Improve Yours)

Shopify

Local SEO for retail merges the online and offline experience, encouraging customers who find you on Google to visit your brick-and-mortar store. Learn more by reading this article.

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Taco Bell tests Vegan Crunchwrap

Retail Wire

Taco Bell’s Vegan Crunchwrap is made with plant-based beef and cheese. The Mexican food-inspired chain is testing the product in Los Angeles, New York and Orlando for a limited time. The price of the vegan option is the same as Taco Bell’s original item.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Hy-Vee opening new store in Gretna, Neb.

Mass Relators

WEST DES MOINES, Iowa – Hy-Vee this month will celebrate the grand opening of the newest store featuring the regional supermarket chain’s entirely reimagined grocery store format. After more than a year of construction, the store, in Gretna, Neb., is set to greet its first customers June 13. The 135,000-square-foot store will feature many of the amenities that Hy-Vee is known for plus newer elements that modernize the shopping experience.

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Zara’s owner says it’s off to a strong start for the spring and summer

Retail Wire

Inditex, Zara’s parent company, said that sales of its spring and summer collections increased by 16 percent in May. The fast-fashion retailer expects “increased sales productivity in our stores going forward.

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Walmart launches accelerator program for Web3 startups

Retail Dive

The company’s incubation arm, Store No.8, is partnering with Outlier Ventures to lead a cohort focused on building tech solutions for retail.

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H-E-B to open low-price Joe V’s Smart Shop stores in Dallas

Retail Wire

H-E-B plans to open two Joe V’s Smart Shop stores in the Dallas area. It is the first time H-E-B has opened the low-price grocery concept outside the Houston market. Joe V’s stores typically measure around 55,000 square feet compared to H-E-B’s flagship format at 111,000 square feet.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Cisco and Amazon Web Services Working Together: If it’s cloud connected, it’s protected

Cisco Retail

Cisco and AWS continue to work together tirelessly to help simplify and accelerate our mutual customers’ journeys to the cloud. What does this involve?

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J. Jill refinances long-term debt, plans new POS

Retail Dive

After warning of potential bankruptcy in 2020, the retailer is now focused on investments to enhance its omnichannel capabilities.

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Tesco Media and Insight Platform launches partnership with Pinterest

365 Retail

Tesco Media and Insight Platform, powered by dunnhumby, has today launched an offsite media partnership with Pinterest, the world’s largest visual discovery engine. This partnership will allow the UK’s leading CPG brands to connect with Tesco customers who are looking for inspiration on Pinterest, using Tesco Clubcard data and dunnhumby’s analytical expertise to deliver highly relevant and personalised ads.

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Excess inventory at Neiman Marcus squeezes Q3 margins

Retail Dive

Some consumers showed wariness in the period, but the department store said its top customers, brands and stores continue to do well.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Global Business That Operates On a Local Scale

LS Retail

©iStock/AlizadaStudios The Coca-Cola Company claims they are a global business that operates on a local scale, in every community where they do business. How do they do it? We are able to create global reach with a local focus because of the strength of the Coca‑Cola supply chain, which comprises our company and our bottling partners worldwide. Learn more about The Coca-Cola System.

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Vegamour founder steps down as CEO

Retail Dive

Daniel Hodgdon will remain on the hair care brand’s board of directors as Robert Schaeffler takes over the chief executive role.

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TeamViewer Selects Adobe to Deliver Personalised Digital Customer Experiences Globally

365 Retail

Today, at Adobe Summit EMEA 2023 – the industry’s leading Digital Experience Conference – Adobe (Nasdaq:ADBE) announced that TeamViewer, a world leading provider of remote connectivity and workplace digitalization solutions, has selected Adobe Experience Cloud to deliver consistent, personalized customer experiences across all digital touchpoints spanning all regions worldwide.

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Lululemon to expand digital workout offering

Retail Dive

The company renewed its partnership with Xponential Fitness to release more on-demand and livestream fitness classes on the Lululemon Studio platform.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio