Retail TouchPoints

NOVEMBER 29, 2022

Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S. stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

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Fulfillment Markdowns Store Operations Shipping 302

Inside Retail

NOVEMBER 29, 2022

Finnish fashion label Vain has collaborated with McDonald’s to upcycle the fast food chain’s staff uniforms to an exclusive, stylish fashion collection. Inspired by McDonald’s “cultural omnipresence”, the collection features 13 looks and 27 pieces almost entirely crafted from the brand’s used workwear. Vain described the collaboration seem like a rather unconventional combination, “the project ended up feeling very natural from a creative point of view”.

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Fashion Fulfillment ATS Accessories 246

Retail TouchPoints

NOVEMBER 29, 2022

It’s 10 a.m. on a bright fall day in upstate New York and the premium outlet mall Woodbury Common is just waking up. Associates are unlocking doors and the day’s first shoppers are milling about, enjoying the sunshine. But amidst the calm, there’s a flurry of activity as one group makes its way across the paved pathways of the outdoor shopping center.

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Fulfillment Consumer Shopping Shipping 278

Inside Retail

NOVEMBER 29, 2022

Global pizza chain restaurant Domino’s is set to open another 10 stores across Australia and New Zealand before the end of the year. Domino’s ANZ chief development officer, Cameron Toomey, said Australia is one of the more “mature locations” when compared to the retailer’s global markets. “We have shifted our focus from delivering the standard Domino’s store in a typical, metro location to also developing bespoke stores to get us into locations that we have not serviced.”.

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Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Retail TouchPoints

NOVEMBER 29, 2022

A recent trend in commerce has been the move to go green. Whether by tackling physical factors such as packaging, production processes or using renewable energy, environmentally friendly initiatives are on the rise for retailers. According to SmartestEnergy , 81% of people prefer to buy from sustainable sellers. The greening effort is not purely a reputational strategy, it actually brings positive business results.

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Returns Promotions Customer Experience Consumer 278

Inside Retail

NOVEMBER 29, 2022

Multibrand food chain franchisor Retail Food Group says sales across its domestic network have grown 16.5 per cent in the first 21 weeks of this year. The company owns and operates Gloria Jean’s, Crust Gourmet Pizza, Donut King, Brumby’s Bakery, Cafe2U Michel’s Patisserie, Pizza Capers and The Coffee Guy. In August, the business reported that its tax-paid profits increased threefold to $5.3 million in its full-year results.

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Planning 246

Inside Retail

NOVEMBER 29, 2022

ASX-listed fast-food operator Collins Foods has reported a revenue increase of 15 per cent ($614.3 million) in the latest half across all its business units, including the Australian, European and Asian markets. Drew O’Malley, MD and CEO, said the resilience of QSRs (quick service restaurants) and the half-year growth has helped protect margins from the headwinds of inflation. . “Whilst we expect inflationary pressures to remain in the near term, we continue to pursue our long-term g

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ATS Kiosk Consumer Planning 246

Retail TouchPoints

NOVEMBER 29, 2022

Claire’s has announced a new partnership with Macy’s to bring shop-in-shops to more than 20 Macy’s locations across the U.S. just in time for the holidays. “We are thrilled to partner with Claire’s to expand our jewelry and accessories assortment and give our customers even more ways to own their style,” said Stephen Moore, SVP of Merchandising at Macy’s in a statement.

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Shopping Jewelry Accessories Returns 264

Inside Retail

NOVEMBER 29, 2022

In Los Angeles, you can hop back in time to the 80s and 90s with the new Blockbuster pop-up experience. The speakeasy allows guests to come in, get their Blockbuster membership card and peruse the VHS boxes on the shelves. But instead of a video tape, the VHS boxes represent different drinks, from cocktails to beer and wine. The immersive experience, complete with blue and yellow decor throughout, allows guests to relax on beanbags and even play retro video games.

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ATS 246

Retail Focus

NOVEMBER 29, 2022

US fashion brand LoveShackFancy is to open its first European store in London’s Notting Hill. Founded by former Cosmopolitan fashion editor, Rebecca Hessel Cohen, in 2013, LoveShackFancy is a vintage-inspired clothing brand. The brand already has 15 stores, but the opening of its London store will be its first expansion outside North America. Advised by Bruce Gillingham Pollard, it has acquired 192 Westbourne Grove W11.

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Accessories Fashion 183

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Inside Retail

NOVEMBER 29, 2022

Australian plus-size women’s fashion brand, Taking Shape, has had a busy three years. . Since 2019, it has relaunched its online offering in Australia, rolled out dedicated e-commerce sites and fulfilment centres in New Zealand and the UK, and upgraded its warehouse management and order management systems, leading to significant efficiency gains and growth.

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Payment Services Fulfillment Checkout Fashion 245

Retail TouchPoints

NOVEMBER 29, 2022

Allbirds might be known for its efforts to reduce the apparel industry’s carbon footprint, but it recently added to its own retail footprint with the opening of its largest store in Boston— a 3,700-square-foot location at the Prudential Center. In keeping with its commitment to sustainability, Allbirds used natural materials and local services to create the new space.

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Sporting Goods Apparel Promotions Location 162

Inside Retail

NOVEMBER 29, 2022

It took Amazon seven years to turn a profit, so the unexpected foray of its Korean look-alike, Coupang , into the black just 18 months after it became a public company came as a pleasant surprise to investors: the company’s stock price immediately rose by more than 10 per cent. On 18 November, it still languished about 60 per cent below its closing price on its first day of trading, the quarterly profit is a major milestone, particularly as Coupang first began operations as a marketplace as long

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Beauty and Health Accounting Advertising Fashion 147

Small Biz Trends

NOVEMBER 29, 2022

The year is almost over, but there’s still time to take actions that can reduce your 2022 tax bill. The first thing is to meet with your CPA or other tax adviser. Last-Minute Tax Actions for 2022. Consider discussing the following with your tax adviser: Buy needed equipment. If your equipment is old, repairing it may not be the best option. Consider buying new equipment, which likely has better features and uses less energy—a cost savings and good for the planet.

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Payment Services Accounting Planning Returns 136

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Inside Retail

NOVEMBER 29, 2022

Customer experience (CX) has long been a strategic focus for business-to-consumer (B2C) retailers who understand its role as a key driver of customer acquisition, conversion, and retention. Over the years, business-to-business (B2B) retailers have begun to understand that their customers increasingly expect the same quality experiences they get from their B2C interactions with digital consumer brands such as Uber, Netflix, and Amazon.

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Customer Experience Payment Services Accounting Checkout 130

Small Biz Trends

NOVEMBER 29, 2022

It happens to all of us – waiting until the last minute to shop for gifts. Fortunately, with free two-day shipping, same-day shipping, and other benefits, you can still get presents for your work people just in time for the holidays. Should You Give Last-Minute Gifts to Professional Colleagues? With all of the people in your life you’re shopping for during the holiday season, it can be easy to forget about your work colleagues.

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Shipping Accounting Shopping ATS 130

Inside Retail

NOVEMBER 29, 2022

Compared to the disruption of the last few years, 2022 has been a fairly stable one for retail. But one segment of the market seems to be suffering far more than others. Food delivery businesses, which proliferated throughout the pandemic, have been slowly falling into administration or pulling the plug on their operations. Grocery delivery app Send fell into administration in May , followed by Voly in November.

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Supermarket Marketing Shopping Management 130

Small Biz Trends

NOVEMBER 29, 2022

If you’re running a pottery business, then you know that having the right supplies like clay is essential. This can be tricky, as there are many different types of pottery supplies available, and it can be difficult to know which ones are right for your business. In this article, we’ll discuss 10 places to get pottery supplies for your business.

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Shipping Wholesale Location Shopping 130

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Inside Retail

NOVEMBER 29, 2022

Australian retail sales are on the rise, but new research suggests that this growth is driven by inflation, not by consumers buying more. Other new research also links this growth to rising profits. So, with inflation at its highest in three decades and the Reserve Bank forecasting a 7.75 per cent peak later this year, how can you provide Australians impacted by the cost-of-living crisis with affordable products and convenient shopping in a retail environment facing squeezed margins, rising busi

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Drop-Shipping Promotions Fulfillment Shipping 130

Retail Wire

NOVEMBER 29, 2022

The Rolling Stones has canceled a merchandise deal with Shein after a report by Channel 4 in the UK that found labor abuses in the fast-fashion retailer’s supply chain operations.

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Fast Fashion Fashion 130

Retail Focus

NOVEMBER 29, 2022

Pricer, the provider of leading shelf edge automation and communication solutions, has been found to deliver a significant ROI based on operational efficiencies and digitally enhanced store estates that help to protect margin, according to ‘The Total Economic Impact of Pricer’, a commissioned study conducted by Forrester Consulting in November 2022.

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Promotions Grocer Returns Fulfillment 130

Retail Wire

NOVEMBER 29, 2022

Kids and their parents can skip waiting in long lines to meet Santa at the mall. Dozens of websites now offer virtual visits with St. Nick via Zoom and other video chat apps. Virtual visits, which gained in popularity during the pandemic, have remained so as consumers deal with outbreaks of respiratory syncytial virus (RSV), flu and new variants of COVID-19.

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Consumer ATS 130

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Focus

NOVEMBER 29, 2022

The rise of ‘SLICK’ fashion is well underway among Gen Z, a study shows. According to research from SQLI Digital Experience , more consumers are choosing to purchase second-hand and upcycled clothing items. Though, there is a demand for wanting the pre-loved items swiftly – combining slow fashion with quick delivery expectations. An overwhelming three quarters (76%) of adults want to see fashion brands offering a mix of new and pre-loved clothing.

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Fashion Consumer Shopping Planning 130

Retail Wire

NOVEMBER 29, 2022

Delta Children, which sells baby furniture and related products, is having a solid year and has no plans to cut staff despite talks of a possible recession. “People and businesses create their own self-fulfilling prophecy: you expect the worst, you end up creating the worst,” Mr. Shamie said. “I laugh because sometimes I sit with some of my friends, talking about how bad it is.

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Fulfillment Planning ATS 130

Inside Retail

NOVEMBER 29, 2022

Dan Murphy’s has been given the green light by the ILGA (Independent Liquor and Gaming Authority) to open a premium outlet in Sydney’s CBD. The approval followed the city’s consent earlier this year for the fit-out and use the former Lindt Cafe site as a premium wine store for the liquor company. In its decision, ILGA announced the site would trade as a “premium wine store, targeted to wine enthusiasts to discover and experience premium wines” and will be a “b

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Boutique Location Shopping ATS 130

Retail Wire

NOVEMBER 29, 2022

Elon Musk claims that Apple has “threatened” to remove Twitter from its App Store without an explanation. Apple, which has not commented on Mr. Musk’s claim, has pulled apps in the past for failing to address harmful content. Last year it temporarily removed Parler, an app popular with political conservatives, for its failure to address hate speech and disinformation.

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Small Biz Trends

NOVEMBER 29, 2022

Photography is one of the best career paths if you’re looking for something that lets you explore your creativity. With so many types of photography paths available, there is a lot of room to explore and find your niche. However, photography does require a fair bit of equipment, and it’s often challenging to find the best sources for photography supplies.

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Accessories Accounting Wholesale Shopping 128

Retail Dive

NOVEMBER 29, 2022

The shopping holiday saw increased demand for electronics and toys, with discounts reaching record highs, according to Adobe Analytics.

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Shopping 115

Small Biz Trends

NOVEMBER 29, 2022

To attract more leads and close more deals, you need to have a lead magnet in place. What is a lead magnet? At its core, it’s simply a marketing strategy that generates leads by offering potential customers long-form resources in exchange for their contact info. However, there is a lot more to it than that, so let’s read on to find out more.

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Marketing ATS 125

Retail Dive

NOVEMBER 29, 2022

A federal prosecutor said founder Neil Cole “cooked the books” at the branding specialist during his tenure. His attorneys suggested they will appeal.

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ATS 110

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment