Thu.May 29, 2025

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Make Customer Data Work for You – the Right Way

Retail TouchPoints

Every retailer knows the power of a great customer experience. From getting a gift card offer when you’re running low on something you buy regularly to getting an email about a stock-up sale featuring your most purchased items, smart use of customer data can make shopping feel personal. Even more so, it can be the determining factor for whether a customer shops with your brand.

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Myer to launch shoppable app, revamp loyalty program

Inside Retail

Myer will launch its shoppable app in a bid to accelerate online sales and create a seamless mobile-first experience. Myers current app has over 2.4 million downloads with more than 1.2 million active users. Customers will be able to shop within the app, eliminating the need to switch to a mobile browser, and creating a personalised destination to shop for Myer products.

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Starbucks Makes Major Change to Its Rewards Program

Retail Wire

Starbucks has made a major change to its rewards program that will change the way Stars are accumulated. Effective June 24, Starbucks revamped its rewards for customers who bring their own to-go cups to stores, per its updated Terms of Purchase. Instead of earning 25 Bonus Stars per order, customers will receive double Stars on their entire purchase.

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The CEO of Dissh on how a strong brand identity enabled international expansion

Inside Retail

Dissh has had one of the most successful rebrands in the Australian retail landscape from a standalone multi-brand boutique in Brisbane to a global social media-phenomenon. It’s the kind of before and after story that brands dream of executing. Inside Retail connected with the CEO and creative director of Dissh, Lucy Henry-Hicks, on how the brand has approached international expansion and finding the Dissh girl in new markets abroad.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Walmart Fined by New York Attorney General Over the Sale of Realistic Toy Guns

Retail Wire

Walmart allegedly broke New York law when some third-party sellers shipped realistic toy guns to addresses within the state. The worlds largest retailer will pay a $16,000 fine to settle the case. As part of the agreement, Walmart will improve and implement policies to deter third-party sellers from offering or distributing prohibited items to New York customers.

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Gap, Old Navy power parent company’s sales growth in first quarter

Inside Retail

Gap Inc has reported sales uplift for the first quarter driven by the strong performance at its core Gap and Old Navy brands. The companys net sales for the quarter ended May 3 rose 2 per cent to US$3.5 billion, with comparable sales also up 2 per cent. Operating income increased 26.8 per cent to US$260 million and net income soared 22 per cent to US$193 million.

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Uniqlo debuts small-format ‘touchpoint’ concept store in Singapore

Inside Retail

Uniqlo has introduced a compact new retail store concept in Singapore, its first-ever touchpoint store, located at Velocity at Novena Square. At just 10 per cent the size of a typical Uniqlo shop , the new format serves as a hub for click and collect orders, providing a more space-efficient and digitally integrated shopping experience. The touchpoint store allows customers to place orders via the Uniqlo App or the brands website, with same-day collection available and no minimum spend or deliver

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Sam’s Club Serves up Huge Value With Member’s Mark Pizza Delivered Fresh for $8.98

Retail Wire

Sam’s Club is delivering value to shoppers via its customer-favorite pizza pies. For the first time, the menu item is available for delivery for just $8.98 each. A press release reveals the retailer promises hot pies “fresh from the club. Straight to your door. And coming to all locations by end of May.” Typically, customers had to purchase and bring home pizzas on their own.

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Ten easy steps to pick the right eftpos machine for small businesses

Inside Retail

Choosing the best eftpos machine for a small business is more than just a technical decision its a critical step in building a seamless and efficient payment experience for your customers. Whether you run a bustling cafe, a retail store, or a mobile service, having a reliable, fast and secure payment solution is essential to keeping operations smooth and customers satisfied.

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QVC Group details TikTok, social content plans

Retail Dive

The live shopping company hosted its first Super Brand Day on the social media platform, marking its highest-viewed livestream to date.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Living the brand: How Sophie Kovic brings Seed & Sprout to life sustainably

Inside Retail

For many founders, sustainability is a marketing message. But for Sophie Kovic, founder of eco-conscious brand Seed & Sprout, its a personal practice. In a bold step to align her life with her business values, Sophie bought into a 66-acre permaculture community in the Byron Hinterland, where she built her own off-grid, tiny home. Complete with a veggie garden and natural swimming pool, her setup is a living embodiment of the conscious choices Seed & Sprout encourages.

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Trader Joe’s Shoppers Say These Necessary Dupes Are Missing From Store Shelves

Retail Wire

Trader Joe’s is well-known for its affordable dupes of high-end food and beauty products. However, there are some items they just haven’t replicated yet and should, according to the retailer’s dedicated customers. Shoppers on Reddit are buzzing about the dupes they love at the retailer as well as the ones they hope to see next. Many believe the store has even more potential to reimagine high-end food and beauty favorites at affordable prices One shopper wrote, “I’d

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ELF, Rhode and the billion-dollar price of staying culturally fluent

Inside Retail

In a move that converges celebrity culture, e-commerce power and a relentless drive for growth, ELF Beauty has announced its $1 billion acquisition of Hailey Biebers skin-focused brand, Rhode. The deal, comprising $800 million in cash and stock, with an additional $200 million contingent on performance milestones over a three year period, marks one of the most high-profile beauty acquisitions in recent memory, and has the industry buzzing with excitement, skepticism and strategic intrigue.

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Tesco calls for mandatory health reporting to tackle obesity crisis

Retail Gazette

Tesco boss Ken Murphy has called on the government to force the grocery sector to report on the health merits of its food and drink sales to fight the growing obesity crisis in the UK. The supermarket chief executive has written to health secretary Wes Streeting, urging the government to introduce new legislation that forces food companies to report of the healthiness of their offer.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Resale joins retail: Singapore’s growing appetite for secondhand fashion

Inside Retail

For too long, sustainable fashion in Singapore has been treated as a fringe movement something for thrift hunters or eco-warriors rather than the everyday shopper. Thats finally changing. With premium kidswear resale platform Retykle launching pop-ups in Tangs VivoCity and Plaza Singapura, pre-loved fashion isnt just going mainstream; its claiming its rightful place alongside traditional retail.

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Greysteel Facilitates $9 Million Sale of Laburnum Park Shopping Center in Richmond, Virginia

Shopping Center

Richmond, Va. Greysteel has facilitated the $9 million sale of Laburnum Park Shopping Center, a 61,060-square-foot shopping center located in Richmond. The property features two in-line retail buildings, a… The post Greysteel Facilitates $9 Million Sale of Laburnum Park Shopping Center in Richmond, Virginia appeared first on Shopping Center Business.

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Mac is Back: How the cosmetics brand uses edgy marketing to connect with Gen Z

Inside Retail

This year, The Lead Summit commerce, held at Pier 36 in New York City, drew in a diverse array of brand and retail executives across marketing, customer experience, e-commerce, and store fields. One specific brand that drew in notable buzz at the conference and in the headlines during the past year or so was Mac Cosmetics. The legacy beauty retailer, which just hit its 40th anniversary in 2024, has been catching the eye of consumers and retail experts alike lately with reformulations of severa

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Four New Tenants to Join Nora District in West Palm Beach, Florida

Shopping Center

West Palm Beach, Fla. Four new tenants have signed leases to join Nora District, a $1 billion mixed-use project underway in downtown West Palm Beach. The new tenants … The post Four New Tenants to Join Nora District in West Palm Beach, Florida appeared first on Shopping Center Business.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Warby Parker Inks Smart Glasses Deal with Google, Debuts New AI Tool for Online Shoppers

Retail TouchPoints

DTC brand Warby Parker has made two big moves in a bid to continue disrupting the eyewear market. The company is teaming up with Google to develop smart glasses that will compete with Metas Ray-Bans , and it has launched a new AI tool that replicates the in-store experience for customers at home. New AI Advisor Tool Helps Customers Find the Perfect Frame Online The new online tool, Warby Parker Advisor, offers personalized guidance to help online customers find frames that fit both their face an

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Largo Capital Arranges $17.3 Million Bridge Financing for Upstate New York Shopping Center

Shopping Center

Irondequoit, N.Y. Largo Capital has arranged a $17.3 million bridge loan for Culver Ridge Plaza, a 291,000-square-foot shopping center located in Irondequoit, a suburb of Rochester. The center is… The post Largo Capital Arranges $17.3 Million Bridge Financing for Upstate New York Shopping Center appeared first on Shopping Center Business.

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Where Amazon and Walmart Are Looking Next: Even Faster Delivery, Healthcare and AI, Of Course

Retail TouchPoints

Earlier this week we dissected the similarities and differences between Amazons Why approach to innovation and Walmarts And attitude. So, which strategy will lead to an ultimate winner in this fierce battle for retail supremacy? Only time will tell, but perhaps no other company needs to be a Why company if Amazon is already filling that role. If you missed the first part of this series detailing the two companies different approaches, check it out here.

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Marcus & Millichap Brokers $7.1 Million Sale of Retail Property in Columbia, South Carolina

Shopping Center

Columbia, S.C. Marcus & Millichap has arranged the $7.1 million sale of two vacant retail buildings located at 3818 Devine St. in Columbia. The 38,816-square-foot property was home to… The post Marcus & Millichap Brokers $7.1 Million Sale of Retail Property in Columbia, South Carolina appeared first on Shopping Center Business.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Affinity Sterling Mills announces Skechers is set to open at the outlet centre

Retail Focus

Affinity Sterling Mills, the leading outlet shopping centre in Tillicoultry, has announced that Skechers is set to arrive on 6 th June, bringing its signature lifestyle and performance footwear to the centre. The outlet centre has established itself as one of the most prominent outlet centres in Scotland, with an impressive retail mix and unrivalled commitment to its customers.

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Dick’s Reaffirms 2025 Guidance as Analysts Zero in on Foot Locker, Nike on Q1 Call

Retail TouchPoints

This article first appeared in our sister publication Shop Eat Surf Outdoor Dicks Sporting Goods executives addressed shareholders concerns about its planned acquisition of Foot Locker and its confidence in Nike despite the brands plans to return to Amazon on an earnings call Wednesday morning. It also reaffirmed its guidance after reporting strong first quarter results.

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The Evolution of Sports Retail: From High Street to Digital Discounts

Retail Focus

Sports retail has transformed remarkably over the years, moving from traditional high street shops to the dynamic world of online bargains. At the heart of this transition is the changing consumer demand and the quest for convenience, variety, and value. For those looking to capitalise on the best deals, a SportsShoes discount voucher can offer an excellent entry point into the digital sports retail landscape.

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Buc-ee’s Is Opening 3 Mega-Locations This Summer. See If There’s One Coming Near You

Retail Wire

Buc-ee’s is a rest stop location that has earned a cult following. Now, the store has announced that it will be opening three mega-locations this summer. Let’s take a look at the locations and see if there’s a store coming near you. Buc-ee’s 3 New Locations According to Parade , on June 9, Harrison County, Mississippi, will receive its first Buc-ee’s.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Victoria’s Secret shuts down website in response to security incident

Retail Dive

Although stores are open, the company has also halted some in-store services as it works to fully restore operations.

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Six Flags Cuts 135 Jobs at Knott’s Berry Farm, Magic Mountain, & Other California Parks

Retail Wire

Six Flags has announced that it is cutting jobs at its California parks. According to KTLA , the affected employees are in the California parks. 135 full-time employees at Knotts Berry Farm in Buena Park, Six Flags Magic Mountain in Valencia, Six Flags Discovery Kingdom in Vallejo, and Californias Great America in Santa Clara have been affected by this decision.

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Aldi to open 10 new supermarkets this summer

Retail Gazette

Aldi is set to open ten new supermarkets over the next 14 weeks and will refurbish 30 of its existing stores. The German discounter will launch in areas such as Oldbury in the West Midlands, Fulham Broadway in London and Brighouse in West Yorkshire. The supermarket said each opening will create around 40 new jobs and form part of its 650m investment into expanding its store footprint this year.

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Wendy’s Newest Burger Replaces Buns With Grilled Cheese Sandwiches

Retail Wire

Wendy’s has a wild new menu option that is sure to get cheese lovers standing in line for a bite. Allrecipes reports that the latest creation features two grilled cheese sandwiches serving as the buns for the new burger, which consists of a quarter pound of beef, caramelized onions, mayo, and a slice of cheese. As might be expected, Wendy’s is dubbing this creation the Grilled Cheese Cheeseburger.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.