Inside Retail
JULY 14, 2023
British luxury fashion house Burberry has reported an 18 per cent increase in comparable store sales for the first quarter of the year driven by China’s strong rebound. Burberry estimates retail revenue during the 13 weeks ended July 1 reached GBP589 million (US$772.2 million). The group said it has benefited from “strong underlying growth” in EMEIA, South Asia Pacific, and Japan as well as the recovery in Mainland China.
Retail TouchPoints
JULY 14, 2023
(Source: Reformation) (Source: Reformation) (Source: Reformation) (Source: Reformation) (Source: Reformation) (Source: Reformation) (Source: Reformation) (Source: Reformation) (Source: Reformation) (Source: Reformation) (Source: Reformation) Sustainable womenswear brand Reformation has relocated and redesigned its NYC flagship store into a high-tech fashion destination.
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Inside Retail
JULY 14, 2023
As retailers move toward more personalised, digitally-connected forms of commerce, securing a healthy stream of customer data is becoming more important by the day. Moving forward, however, it isn’t the quantity of data collected, but the quality that will make the difference. And Fantastic Furniture is changing its approach to data collection to be on the front foot.
Retail TouchPoints
JULY 14, 2023
Consumers are expected to spend a record $41.5 billion on back-to-school (BTS) shopping this year, up from $36.9 billion in 2022 as well as the previous high of $37.1 billion in 2021, according to a survey by the National Retail Federation (NRF) and Prosper Insights & Analytics. Back-to-college (BTC) spending is expected to hit its own high of $94 billion , approximately $20 billion more than last year’s record.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Wire
JULY 14, 2023
Walmart has removed a promotion for its Walmart+ membership program from its self-checkout screens after customers accidentally purchased memberships. The company cited “customer confusion” as the reason for pulling the prompt and stated that customers who inadvertently bought the membership at self-checkout without activating it can receive a full refund.
Retail TouchPoints
JULY 14, 2023
Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. At the same time, they’re trying to help associates feel empowered in an increasingly busy, high-pressure environment. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
JULY 14, 2023
Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success. Details matter, from the initial landing page to order fulfillment through to delivery and aftercare.
Retail Focus
JULY 14, 2023
YouTube collective the ‘Sidemen’ have announced that their first ever physical retail space will be opening this weekend at Kent-based shopping and leisure destination Bluewater. The 6,000sq ft store will be open to the public from 9am on Saturday 15 th July, and will follow the shopping centre’s usual opening hours. It will be the only place fans can purchase official Sidemen merchandise, other than their website.
Retail TouchPoints
JULY 14, 2023
The supermarket ad circular is an age-old marketing tool, albeit one that frequently ends up in the recycling bin. To combat this, along with the rising costs of printing, grocers are increasingly taking their circulars digital, placing them on their websites and apps. Now Albertsons is taking that a step further, with plans to turn its digital circulars into “dynamic ad campaigns” on Facebook and Instagram.
Inside Retail
JULY 14, 2023
Buy now, pay later (BNPL) services have changed the retail landscape, with many customers and retailers alike using these services from companies such as Afterpay, Zip and Klarna. In the 2021-2022 financial year, data from the Reserve Bank of Australia suggests that there were 7 million active BNPL accounts in Australia worth $16 billion – about 37 per cent more than the previous financial year.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
JULY 14, 2023
Walmart has debuted a digital-first shopping experience that provides customers with a view into three celebrities’ online carts: football star Patrick Mahomes , pop singer Becky G and the ultimate consumer (and consumer product), Barbie. Customers can shop customized carts filled with items for some of these notables’ favorite moments. “What’s in a shopping cart says a lot about our customers and who they are,” said Casey Schlaybaugh, VP of Brand Strategy and Marketing at Walmart in a blog post
Retail Wire
JULY 14, 2023
Uber Eats has removed 8,000 virtual brands from its app in an effort to ensure consumers see authentic restaurant varieties. The move comes after Uber Eats rolled out strict quality-control requirements, with the aim of eliminating duplicate menus and improving the overall consumer experience. Virtual brands, which are menus created for delivery-only, have grown rapidly.
Retail Gazette
JULY 14, 2023
Iceland is shutting down its Swift convenience stores as it begins the rollout of Iceland-branded ‘Local’ sites. The move will see four stores permanently closed, while one is to be converted into a standard Iceland store, The Grocer reported. Staff working at the Swift sites in Finsbury Park, Archway, Wembley, Hounslow and Four Lanes End in Newcastle will be offered a transfer to the retailer’s close-by store and provided with the same working hours.
Retail Wire
JULY 14, 2023
Subway, which put itself up for sale in February, is now seeking new bidders after failing to secure the $10 billion price tag it was seeking. The chain has extended the bidding deadline and is searching for new suitors, according to sources. Previous bidders were private equity firms that struggled with financing, leading to a.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
365 Retail
JULY 14, 2023
Recycling technology company Polytag , Ocado Retail and recycling app Bower are testing the viability of Digital Deposit Return Schemes (DDRS) through a world-first recycling reward initiative. For the first time, Ocado customers will receive a 20p monetary reward for scanning and recycling their packaging using their smartphones, representing a significant transformation in the approach towards recycling, while offering unmatched convenience.
Retail Wire
JULY 14, 2023
Sports merchandise company Fanatics has announced the launch of a new live events business called Fanatics Events, aiming to create an experience similar to Comic-Con but focused on sports collectibles. The venture is a partnership between Fanatics and talent management company IMG, with Fanatics holding a majority stake. Fanatics Events plans to prioritize the collectibles.
Cisco Retail
JULY 14, 2023
Cybersecurity, sustainability, and the transformative power of the internet The Scope of Sustainability When you think about ‘sustainability’, you are likely to think about global efforts to tackle cl… Read more on Cisco Blogs
Retail Wire
JULY 14, 2023
Shopify has introduced a new tool integrated into employees’ calendars that calculates the cost of meetings with three or more people. The tool, a Google Chrome extension, estimates the cost based on average pay data, meeting duration, and the number of participants. This initiative is part of Shopify’s ongoing efforts to reduce unnecessary meetings and.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Gazette
JULY 14, 2023
YouTube channel Sidemen is opening its first retail store this weekend at Bluewater shopping centre. Sidemen clothing will be the only place shoppers can buy the official Sidemen merchandise, other than on the group’s website. Fans who visit the shop on opening day will get early access to a new range of unreleased merchandise, which will then be made available to buy exclusively from the Bluewater store before its general release in August.
Retail Wire
JULY 14, 2023
Anchor Brewing, the oldest craft brewery in the United States, is closing its doors after 127 years due to a combination of challenging economic factors and declining sales. The company cited the COVID-19 pandemic, rising inflation, and depressed sales as contributing factors to its closure. The brewery, which was acquired by Japanese mega-brewery Sapporo in.
RIS News
JULY 14, 2023
You can say the same about grocery promotions. Although base price is 2X more important to shoppers than promotions when it comes to price perception, promotions can make the winning difference at a time when shoppers believe prices are higher than they are, and when they believe that grocers are earning higher profit margins. The question is how to make that difference.
Retail Wire
JULY 14, 2023
PepsiCo has stated that it has no plans to make changes to its product portfolio despite the World Health Organization’s (WHO) upcoming declaration that artificial sweetener aspartame could be a possible carcinogen. Aspartame, one of the most widely used artificial sweeteners, is found in various products including Diet Coke and sugar-free chewing gum.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
JULY 14, 2023
The RICO statute could help plaintiffs wrestle with the e-commerce giant’s unusual corporate structure and production strategy, experts say.
Retail Wire
JULY 14, 2023
Amancio Ortega, the founder of Zara-owner Inditex, has purchased a warehouse in Los Angeles for $109 million as part of his ongoing investment in logistics real estate in the U.S., according to his investment firm Pontegadea. The 340,120 square-foot building, currently being used as a Walmart distribution center, is located near industrial centers operated by.
Retail Dive
JULY 14, 2023
The hair color company and salon owner has brought on Angela Jaskolski, who has previous experience at Aveda and the Regis Corporation.
Retail Customer Experience
JULY 14, 2023
The holidays can be one of the most challenging yet fruitful times of the year for retailers as they strive to end the year on a high note. And right now, in the summer, is the critical time for sellers to begin preparing.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Dive
JULY 14, 2023
The kids retailer said it’s ending the lease on its New Jersey headquarters, and in June the consumer price index rose just 3% year over year.
Retail Customer Experience
JULY 14, 2023
By shifting the focus of the loyalty program from points to better experiences, brands can instill the kind of customer loyalty that grows in strength and value over time.
RIS News
JULY 14, 2023
Shoppers came out in force for Prime Day 2023, with early numbers indicating sales through the online marketplace were the biggest of all time.
Retail Dive
JULY 14, 2023
Since acquiring Mirror for $500 million in 2020, the athletics brand has slowly shifted its strategy away from hardware to app-based workout content.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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