Tue.Feb 13, 2024

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UK F&B group buys 62 Australian airport stores

Inside Retail

UK-based SSP Group has signed an agreement to acquire Airport Retail Enterprises (ARE) for an undisclosed sum, Verdict Food Service reported. With the acquisition, SSP will own all of ARE’s 62 locations in seven Australian airports, which are generating annual sales of approximately $200 million. This will raise the group’s presence to 100 units across 11 of the country’s 19 largest airports – and one train station.

Returns 275
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Kroger Plans to Cut Prices Following Completion of Albertsons Merger

Retail TouchPoints

Citing its actions following previous corporate mergers, Kroger said it plans to lower prices when its planned merger with Albertsons is finalized. The supermarket giant will invest $500 million to lower prices on “day one” following the transaction’s close, and also plans to invest $1.3 billion to improve Albertsons’ brick-and-mortar stores. The Kroger-Albertsons merger was first announced in October 2022 but has faced pushback from state Attorneys General and the Federal Trade Commission (FTC)

Planning 277
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Temu Spent $15 Million on 5 Super Bowl Ads and Giveaways

Retail Wire

On a mission to win back customers after sales dropped month-over-month in December and January, online retailer Temu spent $15 million on giveaways and TV ads at the Super Bowl this year for its "Shop Like a Billionaire" slogan to be showcased.

Shopping 264
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Temple & Webster CEO Mark Coulter talks Gen Z shoppers and growth targets

Inside Retail

As Gen Z and millennials enter their ‘prime furniture-buying years’, online furniture retailers, such as Temple & Webster are benefiting. Continuing to align with this age group’s needs – as they move out, get married, start a family, rent bigger places or buy homes – will be key to growth moving forward. Temple & Webster on Tuesday recorded record results for the first half of FY24 , surpassing the 1 million active customer mark in February 2024.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Nvidia’s Worth Briefly Surpasses Amazon

Retail Wire

Four years ago, Nvidia Corp. barely registered among the top 20 U.S. companies by market capitalization. Now, it's closing in on Amazon.com Inc., aiming for the No. 4 spot.

Marketing 264
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Brisbane’s Post Office Square goes through multimillon dollar renovation

Inside Retail

Brisbane’s Post Office Square is going through a multi-million dollar redevelopment in anticipation of a resurgence of food courts as more workers return to offices. Global investment manager LaSalle, which acquired the property in 2017, said that 17 new and existing tenants have already signed leasing agreements at the centre. “As workers are coming back to the office, there will be a need for CBD food courts in some shape or form,” said Taylor Westlake, manager of insights an

Returns 258

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Hasbro posts net loss as revenue declines

Inside Retail

Toy and game company Hasbro swung to a net loss as annual revenue declined amid lower performance in the consumer products and entertainment segments. The company booked an attributable net loss of $1.49 billion as revenue fell 15 per cent to $5 billion. Adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA) narrowed 39.5 per cent to $709.4 million.

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Squishmallows Launches Legal Fight Against Build-A-Bear ‘Knockoffs’

Retail Wire

Warren Buffett is taking on Build-A-Bear, and he's not backing down. His Jazwares company, which produces the wildly popular Squishmallows plush toys, has sued Build-A-Bear Workshop, saying its Skoosherz line of toys is a "knockoff" of their idea.

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SpartanNash Expands Robot-Supported Inventory Insights to 75 Stores

Retail TouchPoints

Following a 15 -store pilot project that kicked off in May 2023 , SpartanNash has deployed Tally, an autonomous inventory robot, in 60 more company-operated stores across the Midwest. The retailer operates 144 supermarkets, mostly under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners. The robots from Simbe support the solution provider’s Store Intelligence platform, providing real-time inventory insights to better inform product stocking, ordering, merchandising and ecom

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Lyft Experiences a Surge in Shares After Earnings Release Error

Retail Wire

Lyft, a prominent player in the ride-hailing industry, made headlines recently as its shares experienced a surge of over 60% in after-hours trading following the release of its earnings report on Tuesday. Investors initially rejoiced as the company outperformed expectations, but the celebration was short-lived.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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The Body Shop UK Enters Administration

Retail TouchPoints

The UK arm of the The Body Shop has entered administration, the British version of bankruptcy protection, according to Reuters and other media reports, but it will continue to operate online and via its 199 UK brick-and-mortar stores for the time being. Private equity firm Aurelius Group purchased the retailer from Natura &Co in November 2023 for nearly $258 million.

Shopping 224
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Bank of America Warns Customers of Data Breach

Retail Wire

Bank of America has alerted its customers to a data breach after one of its service providers, Infosys McCamish Systems (IMS), was hacked last year.

Finance 148
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Wish Sold to Asian Ecommerce Platform Qoo10 for $173 Million

Retail TouchPoints

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10 , an ecommerce platform that operates localized online marketplaces throughout Asia. Qoo10 is headquartered in Singapore and operates marketplaces in Singapore, Indonesia, Malaysia, mainland China and Hong Kong. In 2018 its Japanese marketplace was spun off and sold to Ebay , which had previously been an investor in Qoo10 parent company Giosis.

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How DFS merged luxury retail and innovation in its new beauty concept

Inside Retail

DFS Group, the world’s premier luxury travel retailer which is privately held and majority owned by LVMH, recently unveiled a new concept set to redefine the beauty shopping landscape. Dubbed the ’Beauty Collective’, the concept at T Galleria Beauty by DFS in Hong Kong’s vibrant Causeway Bay features 24 new brands spanning lifestyle, skincare, haircare and technology, as well as bespoke interactive consultations, personalised skincare and haircare analyses, and hands-on trial session

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How T.J.Maxx Is Enticing Customers To Spend More With Its Food Aisles

Retail Wire

T.J.Maxx's food aisle has been getting varied remarks online, with some content creators on TikTok questioning the quality of the food and even wondering if it has passed its expiry date.

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Youswim founder talks inclusive sizing and innovation in the swimwear market

Inside Retail

Life partners and Youswim co-founders Elise Wallbank and Julian Tali launched the UK-based brand Youswim in 2018 to forever change size inclusivity and modernise sustainability in the swimwear market. Wallbank spoke with Inside Retail about coming up with the idea of an eco-friendly swimwear brand, striking a work-life balance, and what the company has planned for the year ahead.

Marketing 130
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Uber, Lyft, and DoorDash Drivers Plan Valentine’s Day Strike

Retail Wire

On Valentine's Day, ride-sharing and delivery drivers are preparing to strike in multiple U.S. cities close to airports. The Justice for App Workers coalition, representing these drivers, declared their intention to strike last week, citing concerns over fair wages and safety measures.

Planning 130
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Meet Bo & Luca, the Australian couture bridal brand with a global presence

Inside Retail

Australian bridal and fashion brand Bo & Luca has returned to its roots with a new store opening this month in one of Brisbane’s oldest suburbs, New Farm, and the launch of its couture bridal collection, The Gardener’s Journal. Shannon Pittman, the New Zealand-born founder and creative director of Bo & Luca, hosted an evening soiree in Sydney to mark the launch of the collection and her return to Australia from South Africa where she relocated and grew the brand six years ago.

Fashion 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Carl Icahn Reveals Stake in JetBlue Amidst Merger Fallout

Retail Wire

Billionaire investor Carl Icahn's firm, Icahn Enterprises, has disclosed ownership of 33.62 million shares of JetBlue Airways, amounting to a significant 9.91% stake.

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Intelligence Node Expands to Serve Marketplace Retail Clients

Intelligence Node

Delivering Unparalleled Digital Shelf Optimization Intelligence Node, a global leader in retail analytics, recently announced it is expanding its work to support retailer clients and third-party (3P) sellers, starting with. The post Intelligence Node Expands to Serve Marketplace Retail Clients appeared first on Blog.

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IHOP’s National Pancake Day Is Here

Retail Wire

National Pancake Day is here, and IHOP, the International House of Pancakes, is ready to celebrate.

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8 Digital Shopper Secrets to Understand the Modern Consumer

Intelligence Node

In the 21st century, the profile of the digital shopper has evolved dramatically, mirroring the seismic shifts in the retail landscape. Today’s retail environment is predominantly digital, with consumers expecting. The post 8 Digital Shopper Secrets to Understand the Modern Consumer appeared first on Blog.

Consumer 104
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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BREAKING: The Body Shop formally appoints administrators to ‘accelerate restructuring’

Retail Gazette

The Body Shop has formally appointed FRP as administrators, which it said would “accelerate restructuring” of its UK business. FRP said the administration gave the retailer “ the stability, flexibility and security to find the best means of securing the future of The Body Shop and revitalising this iconic British brand” Administrators will now consider “all options to find a way forward for the business “, which employs more than 2,500 staff and has more 200 s

Shopping 118
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Ford Versus Ferrari: A Lesson in Customer Experience?

Hyken

Functionality versus customer experience: Do they belong together? Yes! And here’s a story to make the point:  Two guys are buying new cars. One buys a Ford EcoSport, and the other buys a Ferrari Roma. The Ford costs about $25,000. The Ferrari costs about $250,000 – 10 times more! Both guys live in the same neighborhood. They both drive downtown to work.

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Waitrose slashes price on 200 products in £30m investment

Retail Gazette

Waitrose has cut the price of more than 200 own-brand items as part of a £30m investment into delivering better value for customers. The upmarket grocer has lowered the price of hundreds of products from its Essential and Duchy Organic brands by 8% on average, with dairy, fish, meat and poultry, ready meals and frozen lines reduced by an average of 10%.

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From Selling to Scaling: How Your POS System Can Make the Omnichannel Connection

Shopify

Shopify discusses how key features of a top-tier POS that can unify your channels to provide a seamless shopping experience, make your work streams more efficient, and allow you to scale your business with ease.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Yodel saved by Shift-led rescue deal

Retail Gazette

The collapse of Yodel has been averted following an overnight rescue deal from the Shift founder. YDLGP, a newly formed business backed by Shift executives and Solano Partners agreed on a deal this morning to purchase the delivery group, according to Sky News. The agreement was struck on a solvent basis and without the logistics company appointing administrators, which had seemed increasingly likely during recent days, insiders said.

ATS 113
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The We Are Cisco Singers: The Power of Authenticity and Connection

Cisco Retail

Being yourself is something that, for me, is key to being successful. One of the things that I love the most about working at Cisco is that I can be my true self.

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Frasers ups stake in AO as it launches £80m share buyback scheme

Retail Gazette

Frasers Group has increased its stake in electricals retailer AO World as it launches an £80m share repurchase programme. The retail group said on Monday that it intends to buy back up to 10 million shares, worth 2% of the company, over the next 11 weeks to 28 April with support from investment banking group Deutsche Numis. The Sports Direct owner conducted three buybacks of similar value last year, along with a separate £70m programme.

Fashion 110
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Online boutique drives personalization with the help of AI

Retail Customer Experience

Tuckernuck, a boutique clothing and accessories e-tailer, tapped Movable Ink, an AI-driven content personalization platform, to give customers what they want.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio