Mon.Jul 17, 2023

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Australian skincare brand Grown Alchemist expands into China 

Inside Retail

Australian skincare label Grown Alchemist has expanded into China through an exclusive partnership with Sephora China. Marking its China launch, Grown Alchemist has opened a five-day pop-up store in the Changning District of Shanghai. The space offered a range of cruelty-free products through three touch points – Health, Function, and Beauty. The experience retail space features custom graffiti by Chinese graffiti artist WHYY.

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IoT in Retail: Top 5 Use Cases and Real-Life Examples

Retail TouchPoints

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% from 2023 to 2030. The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and st

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Private equity investor takes controlling stake in Cargo Crew

Inside Retail

Private equity fund Glow Capital Partners is set to acquire a 51 per cent stake in an Australian hospitality uniform brand Cargo Crew. Glow Capital was established by Adore Beauty’s co-founder Kate Morris and former Quadrant Private Equity managing partner Justin Ryan in 2021. Under the deal, the Cargo Crew executive team will “retain full management control” while three members from Glow Capital Partners will join the company’s board.

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Travel Retailer Dufry Aims to Help On-the-Go Customers with AR Try-On

Retail TouchPoints

Dufry has teamed up with AR tech solution Perfect Corp. to offer in-store and web-based virtual makeup try-on for products across 15 brands. The virtual try-on experience is now available at Dufry locations in London’s Heathrow and Stansted airports as well as airports in Manchester, UK and Barcelona, Spain. The new partners pointed to the unique restrictions on travel shopping, with customers often pressed for time, making virtual try-on an ideal solution for customers to quickly sample product

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Luxe-for-less leader MCoBeauty talks international expansion

Inside Retail

Founded in 2016, luxe-for-less beauty brand MCoBeauty has seen massive growth over the past several years, and is expecting revenue growth of up to 90 per cent in 2023. With international expansion on the horizon, we sat down with founder and CEO Shelley Sullivan to talk through the brand’s journey, as well as what makes it tick. Inside Retail : Can you talk us through what the past few years have been like at MCoBeauty, and how you’ve seen customers’ standards changing?

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Stylitics Buys Fashion-Oriented Visual AI Solution Wide Eyes

Retail TouchPoints

Stylitics has purchased Barcelona-based Wide Eyes , a visual AI solution for fashion and retail, to enhance its digital merchandising platform with image recognition and AI tech designed to drive easier product discovery and faster conversion. Terms of the deal were not announced. The Wide Eyes platform was designed to make all visual content shoppable, enabling visual search and image-based shopping on the frontend while expanding computer vision-driven product attribution and data enrichment o

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Radar Secures $30 Million in Series A Funding

Retail TouchPoints

Radar , a technology company that provides a platform to support in-store inventory accuracy and location, has secured $30 million in a Series A funding round led by returning investor Align Ventures, along with The Ferrante Group, Future Archives and RX Ventures, which is the venture capital arm of South American retailer Lojas Renner. This brings Radar’s total funding to $63 million.

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David’s Bridal avoids shutdown with no-cash bankruptcy sale

Retail Wire

Wedding gown retailer David’s Bridal has been approved by a U.S. bankruptcy judge to sell its business to asset manager Cion Investment Corp in a no-cash transaction, allowing the company to avoid a total shutdown and keep 195 stores open. The sale will also help David’s Bridal reduce its overall debt from $256.9 million to.

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How Collars & Co. Used Multiple Data Sets to Optimize its First Physical Location

Retail TouchPoints

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. However, running even one store adds a complicated layer to overall operations, from staffing to stocking, which is why specialty apparel company Collars & Co. looked for a partner when it opened its first physical location in May.

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Why this vegan ice-cream brand is taking off in Singapore and Malaysia

Inside Retail

Ishpal and Serina Bajaj started Kind Kones, a plant-based ice cream company, in a no-frills family home kitchen back in 2017 in Malaysia. Their goal was to develop a healthy ice-cream blend that was good for the environment, too. They also wanted to prove that plant-based labels and healthier options don’t have to mean a compromise on taste. Fast forward to today, and they are now handcrafting ice cream in small batches from all-natural ingredients.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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The Spitalfields Estate welcomes eleven new retail and F&B brands

Retail Focus

The Spitalfields Estate welcomes 11 new brands following the unveiling of its relaunch after over 18 months of renovations. The units will be located on the reimagined Market Street and Lamb Street in the heart of the historic London market. NEW RETAILERS ON MARKET STREET Astrid & Miyu – has just opened its largest store in London on 6 Market Street.

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Unleashing The Power Of Women In The Billion Dollar Mobile Gaming Sector

Retail Wire

The mobile gaming industry is experiencing a radical gender rebalancing as more female gamers enter the market. With the advent of mobile gaming, which allows easy access to gaming on smartphones and tablets, the number of women participating in gaming has significantly increased. Women are not only playing more frequently but also commanding substantial fees.

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Hollister and Gilly Hicks open new store concept at Liverpool ONE

Retail Focus

Grosvenor has announced that Hollister Co., the global teen retailer division of Abercrombie & Fitch Co. (A&F Co.), has officially opened at Liverpool ONE featuring an updated store design concept. The store opening sits alongside sister brand Gilly Hicks, giving the brand an expanded footprint and first dedicated storefront at Liverpool ONE.

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Why Kohl’s Has Big Plans For Small Sephora Units

Retail Wire

Kohl’s is expanding its partnership with Sephora, with plans to install Sephora beauty departments in all 1,100 Kohl’s stores by the end of 2025. Following the success of the 850 Sephora boutiques already installed, Kohl’s will add 50 smaller Sephora units to its smaller stores by the end of this year. The smaller Sephora shops.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Great Wins for Cisco in CRN’s Tech Innovator Awards 2023

Cisco Retail

We all feel the customer demands fueling a high pace of change in innovation. Cisco and our partners are delivering to these needs, to meet these shifts driving a new market scape.

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WHO decision on aspartame could hurt diet soda sales or lead to new drink formulas

Retail Wire

The World Health Organization’s classification of aspartame as a possible carcinogen could potentially impact sales of diet sodas. Aspartame is commonly used as a sweetener in popular zero-sugar sodas like Diet Coke and Diet Pepsi. The classification raises concerns among consumers, especially higher-income individuals who are more likely to consume diet sodas, and may lead.

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Why Employee Experience (EX) is the New Customer Experience (CX) with Philip Mandelbaum

Hyken

Top Takeaways: Employee experience is the new customer experience. It goes beyond a diverse, inclusive, and equitable workforce. It is also about company culture, training, work environment, and how an organization supports growth that plays into how people think about a brand. Many people in diverse workforces report being discriminated against. According to Deloitte’s State of Inclusion survey , nearly 2/3 of workers have experienced bias in the workplace, and 40% experience bias at leas

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Amazon reveals the top-selling item during its Prime Day extravaganza: Temptations cat treats.

Retail Wire

During Amazon’s Prime Day sales event, the top-selling item based on units sold was Temptations Cat Treats, according to consumer data company Numerator. While electronics typically dominate Prime Day sales, this year’s shoppers focused more on home goods and household essentials. The typical Prime Day shopper was identified as a high-income suburban woman between the.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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H&M to open in Brazil

Retail Gazette

H&M will open stores and launch online in Brazil in 2025 as part of its Latin America expansion. The fashion retailer revealed it would initially enter major cities in southeast Brazil with a view to increase its presence across the country over time. H&M’s first Latin American store opened in Mexico in 2012, and has shops in Chile, Colombia, Costa Rica, Ecudar, Guatemala, Panama, Peru and Uruguay.

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You might be charged a new 99-cent fee on food orders — and some restaurants are fuming

Retail Wire

Restaurant-tech firm Toast, which works with 85,000 restaurants, has faced backlash from both customers and restaurants over a new 99-cent fee charged for online orders over $10. The fee, implemented nationwide on July 10, is intended to fund ongoing innovation and support restaurants’ efforts to keep digital orders in-house. However, some customers and restaurant owners.

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Zalando offers size advice based on customers own body measurements

Retail Gazette

Zalando is giving customers a new tool to receive size advice based on their unique body measurements. The German online fashion giant’ s service is currently only available for customers in the DACH region, but is anticipated to expand to further markets in the future. The new offering allows users to take two pictures of themselves in tight clothing for Zalando to predict a person’s body measurements and help them find the right fit for their clothing purchases.

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Target workers can wear shorts now, and they’re thrilled about it

Retail Wire

Target has updated its dress code to allow most store employees to wear shorts to work. Previously, only cart attendants and drive-up fulfillment workers were allowed to wear shorts. The change comes after the U.S. experienced triple-digit heat waves and record-high global temperatures. Employees are still required to wear a full-length shirt with sleeves, preferably.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Harrods to open first ever private members club in Shanghai

Retail Gazette

Harrods will open its very first private members club in Shanghai at the end of this year. The Residence Shanghai will offer members access to the most sought-after spirits and an exclusive Gordon Ramsay restaurant. Located on the second floor of the 20th century Cha House, the club will feature a refined bar and spacious lounge, intimate private dining rooms and outdoor terraces.

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Trader Joe’s sues employee union for trademark infringement

Retail Wire

Grocery-store chain Trader Joe’s has filed a lawsuit against its employee union, Trader Joe’s United, in Los Angeles federal court, alleging that the union’s sale of merchandise featuring the company’s name and logo infringes its trademark rights. Trader Joe’s claims that the union’s tote bags, buttons, mugs, and other products could confuse customers into thinking.

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Supermarket bosses to meet Grant Shapps over ‘sky-high’ petrol prices

Retail Gazette

Supermarket bosses will be facing energy secretary Grant Shapps after he warned he would hold retailers accountable if they continue to charge “sky high” petrol prices for customers. He will talk with executives from Tesco , Asda, Sainsbury’s and Morrisons, as well as those from fuel specialists BP, Shell and Esso this afternoon, vowing to read “rip-off retailers” the riot act over pump prices at the meeting, and tell them “enough is enough” “I want to now hear how they a

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Beauty packaging gets a makeover with growing number of refillable options

Retail Dive

Cosmetics and beauty products can create a lot of waste, leading to renewed interest in reusable and refillable options. But designing those options, and ensuring that consumers will adapt to them, is a complex task.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Unlocking Retail Success: How BI Solutions Streamline the Supply Chain for Optimal Efficiency

RETAIL MANAGEMENT SOFTWARE

In the ever-changing retail landscape, success depends on delivering products efficiently, meeting customer demands, and staying ahead of the competition. The key to achieving these goals lies in streamlining the supply chain for optimum efficiency. To unlock this potential, more and more retailers are turning to Business Intelligence (BI) solutions.

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ChatGPT and Metaverse adoption drive demand for product information delivered via AR and AI-powered chatbots

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Growing ChatGPT and Metaverse adoption are driving up greater demand for virtually-driven and AI-powered product information in UK shoppers’ buying journeys, the latest data from Akeneo, the Product Experience (PX) company, reveals.

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Dollar General rolls out new cash rewards program

Retail Dive

The offering, which was created in partnership with Ibotta Performance Network, allows customers to earn cash back in their DG Wallets on eligible purchases.

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At the Watercooler with Ferran Gállego of Code Factory

Retail Customer Experience

Ferran Gállego, CTO at Code Factory, is passionate about creating intuitive user experiences and a big believer that voice interfaces aren’t just for accessibility.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio