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Creator-guided shopping is booming, with no signs of slowing down. With U.S. retail social commerce projected to reach $80 billion by 2025, according to Insider Intelligence , more consumers, especially Gen Z and millennial shoppers, are turning to creators to help with their purchase decisions. In fact, 92% of Gen Z — a group that will make up the largest consumer segment by 2030 [1] — rely on creators to inform their purchases across virtually every category.
The 11 th year of the CX Retail Exchange , 11-12 July 2023, will invite senior customer experience leaders in retail to the Hilton, Syon Park, to explore the biggest challenges and solutions in the industry. When the event launched a decade ago, there were no self-service checkouts, QR codes were non-existent, and same-day delivery was unheard of.
As brands increasingly look to resale to build their sustainability credentials, ThredUp ’s white label resale-as-a-service (RaaS) is proving to be an appealing plug-and-play option for retailers. In the leadup to Earth Day, American Eagle , Toms and The Sak all added new resale programs powered by ThredUp’s RaaS, and Fabletics has expanded its existing RaaS resale program to include a secondhand shop on its website.
For many shoppers, online reviews are crucial when making purchasing decisions. Whether it’s restaurants, big chains, local businesses or anything in between, shoppers turn to ratings and the testimony of other customers to lead them in the right direction. Some customers ask their friends and family directly for recommendations, but others often turn to Yelp, a common customer review site, Google, or social media to read up on reviews.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Levi Strauss & Co. has appointed Kenny Mitchell as its new SVP and Chief Marketing Officer (CMO) of the Levi’s brand, effective June 5, 2023. Mitchell will report to Levi Strauss & Co. President Michelle Gass and will be responsible for advancing the brand’s consumer marketing strategies, building denim leadership equity and growing market share.
Darren Blackhurst, CEO at Coles Liquor, has decided to step down from his role and leave the company to return to the UK with his wife, Sam, to be with their children and elderly parents. According to a company announcement, during Blackhurst’s tenure, he led the reset of Coles Liquor’s strategy, creating a more accessible and locally relevant specialist drinks retailer.
Baby retail isn’t just about the babies themselves. As the saying goes, it takes a village — and everyone in that village needs things to help raise the child. Combine that with an increasingly varied population, with 50% of babies born in the U.S. today ethnically diverse, and you end up with a baby category that is much broader than it’s ever been.
Baby retail isn’t just about the babies themselves. As the saying goes, it takes a village — and everyone in that village needs things to help raise the child. Combine that with an increasingly varied population, with 50% of babies born in the U.S. today ethnically diverse, and you end up with a baby category that is much broader than it’s ever been.
Source: Tiffany & Co The splashy reopening of Tiffany & Co’s flagship store on the corner of Fifth Avenue and East 57th Street is a renovation representing the billions of capital investment in one of New York City’s most iconic shopping districts. Real estate experts say the flow of cash is part of a bid to re-imagine an area of Midtown that extends from 49th Street to the Plaza Hotel and includes Fifth and Madison Avenues.
Bed Bath & Beyond has filed for Chapter 11 bankruptcy protection and will implement an orderly wind-down of its businesses while “conducting a limited marketing process” to find one or more buyers for some or all of its assets. The retailer has received a commitment of approximately $240 million in debtor-in-possession financing from Sixth Street Specialty Lending to provide the necessary liquidity to support operations during the Chapter 11 process.
Companies of all sizes are setting up tax-exempt programs to enable workers to pay down student loans as part of their recruitment and retention strategies.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Fifty-four percent of corporate and trade group economists put the odds of a recession hitting the U.S. over the next 12 months at 50 percent off less, according to a survey by the National Association of Business Economics. The NABE poll found that 44 percent thought there was a better-than-even chance of a recession.
The success of the Shein and Temu shopping apps has led to increased scrutiny concerning the companies’ ties to China, their labor practices and the environmental impact of their business models. Shein issued a statement that it has “been providing customers with on-demand and affordable fashion, beauty, and lifestyle products, lawfully and with full respect for the communities we serve,” for more than a decade.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs. However, navigating the ever-changing trends and challenges associated with loyalty programs can be difficult.
As inflation continues to impact businesses and consumers alike, the need to keep pricing low has become increasingly important. Walmart is one of the world’s largest retailers, recognized globally for. The post Why Walmart’s EDLP Strategy is a Game-changer appeared first on Blog.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Delaware has become the 22nd state to legalize marijuana for recreational use. The bill, which passed both houses of the Delaware legislation, will become law without the signature of Gov. John Carney, who opposed the measure. “I understand there are those who share my views who will be disappointed in my decision not to veto this legislation.
Subway is looking to sell its business amid signs that a turnaround plan at the sandwich chain is working. The company posted a 12.1 percent gain in same-store sales in the most recent quarter. Subway’s North America digital sales were up 21.2 percent during the quarter.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Prolonged exposure to minor stressors left unchecked can grow into significant problems for business organizations. These include working in misaligned environments where workers are consistently forced to put out metaphorical fires. Workers in these situations either fall behind on other jobs or go to herculean lengths to get everything done.
A potential downside of working in an office is missing the direct supervision that comes with it, particularly for employees who are new to the workforce. “It’s hard to replicate the opportunities for apprenticeship and learning that come from in-person interactions,” said Sara Wechter, head of human resources at Citi.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Walmart has sold Eloquii to FullBeauty Brands after paying $100 million to acquire the plus-size women’s fashion business in 2018. Industry experts expect Walmart to focus on retail media, business services and other profitable growth opportunities. “Walmart’s product-based businesses will play a decreasing role going forward as a new world of opportunity beckons, much of it tied to Walmart’s growing solutions and services portfolio,” said Carol Spieckerman, preside
Iowa, Montana, North Dakota, Nebraska and Wisconsin — Marcus & Millichap has brokered the sale of a 22-property portfolio occupied by Arby’s in the Midwest for $35.1 million. The net-leased assets are located in Iowa, Montana, North Dakota, Nebraska and… The post Marcus & Millichap Brokers $35.1 Million Sale of Midwest Arby’s Portfolio appeared first on Shopping Center Business.
News flash: adversaries don’t care about vendor consolidation. In fact, they are counting on the lack of integration across your security stack to slip through the cracks and evade detection.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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