Retail TouchPoints

MARCH 13, 2025

Gun violence is an escalating crisis that extends beyond headlines its affecting everyday shopping experiences. The ZeroEyes Gun Research Center has analyzed nearly 1,200 gun-related incidents in retail environments this year alone. Major retailers like Walmart and CVS have experienced events ranging from armed robberies to violent altercations, contributing to a culture of fear in environments meant for shopping and community interaction.

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Shopping Planning Store Operations ATS 147

Inside Retail

MARCH 13, 2025

Fast-growing activewear brand LSKD is well-known for its highly engaged customer base. With over 450,000 active customers and an average repeat customer rate of 60 per cent, customer loyalty is key to the brands success. LSKD regularly conducts customer surveys and gathers feedback from conversations in its retail stores not to mention its 95,000-member private Facebook group to refine its product offering and communication strategy.

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Marketing Advertising Promotions Location 211

Retail TouchPoints

MARCH 13, 2025

Bath & Body Works has introduced its new Gingham+ store design in more than 15 locations, including stores in South Korea, Los Angeles and Texas, and plans to continue rolling out the refreshed aesthetic in a majority of its planned U.S. store openings going forward. In addition to wider aisles and improved store navigation, the design template includes experiential elements such as scent bars in select stores where shoppers can test candles, Wallflowers home fragrance refills and fragrance

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Planning Location Consumer Visual Merchandising 147

Retail Focus

MARCH 13, 2025

The retail sector is undergoing a major transformation, fueled by rapid digital innovation. Shopping experiences in stores are no longer limited to simply browsing and buying products; they are becoming immersive, data-driven experiences that seamlessly merge the physical and digital realms. Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive.

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Payment Services Checkout Inventory Management Kiosk 147

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

MARCH 13, 2025

Goodwill Industries , or more simply Goodwill, provides employment opportunities and training for people who need it most individuals with disabilities or those navigating poverty and other circumstances. However, a growing yet often overlooked pillar of the Goodwill business is environmental stewardship and the company’s role as a conduit for retailers sustainability efforts.

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Fast Fashion Returns Management Location 147

Inside Retail

MARCH 13, 2025

Lifestyle brand Country Road will launch its home boutique in Melbourne’s Albert Park at the end of this month, marking the brand’s first standalone homeware store since 1989. The store follows the traditional retail concept by emulating the familiar spaces of a home. Customers can explore a curated Country Road Home collection, including special services.

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Boutique Apparel Fashion ATS 147

Inside Retail

MARCH 13, 2025

Bangkok is a massive city with a metropolitan area population of more than 17 million. If it can now lay legitimate claim to have overtaken Singapore as Southeast Asias shopping capital, then Central Pattana, the mall arm of Thailands Central Group and the biggest player in the countrys shopping centre sector, has to take some of the credit. Its quality in bricks-and-mortar was again evidenced in the income statement for the fourth quarter and the year released last week: not only is it doing ye

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Net Profit Shopping Accounting Returns 130

Retail Focus

MARCH 13, 2025

As Aldi becomes the first food retailer globally to show tangible support to the Marine Stewardship Council (MSC), let’s have a look at the drive behind a shift towards sustainability, as well as some of the steps taken to achieve it. Push Towards Conservation Fish have long since been something the Brits love. We love to eat it, we love to catch it, and we even love entertainment themed around it.

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Consumer ATS 130

Retail TouchPoints

MARCH 13, 2025

AD Retail Media , the retail media arm of East Coast grocery retail group Ahold Delhaize USA , is enhancing the way shoppers engage with products at the point of purchase through a range of new in-store advertising solutions. Ahold retail banners include Food Lion, Hannaford, Giant Food, The Giant Company and Stop & Shop. Image courtesy Ahold Delhaize In-store advertising continues to be a vital component of our retail media strategy, enabling our CPG partners to effectively engage customers

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Advertising Kiosk Promotions Customer Experience 147

Inside Retail

MARCH 13, 2025

After first joining the company in 2019 as its chief marketing officer, Kelly Cook will be stepping into the role of chief executive officer of Davids Bridal in April. Inside Retail connected with the newly promoted executive to learn more about her journey with the legacy retailer and get a glimpse inside Davids Bridals tech-centered transformation strategy.

Customer Experience 130

Customer Experience Planning Marketing Promotions 130

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Retail Wire

MARCH 13, 2025

Dollar General is closing stores after performing a store portfolio review.

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Retail Gazette

MARCH 13, 2025

Pets at Home has entered a consultation with more than two thousand of its employees as the retailer streamlines its in-store management. The business is consulting with 2,500 store staff as it moves to a three-tier management structure, which currently includes store, deputy and assistant managers. Pets at Home is dropping the assistant store manager role, Retail Week reported.

Management 110

Management ATS Shopping 110

A1 Retail

MARCH 13, 2025

Multinational home and lifestyle retailer, Harvey Norman, announces The Gracechurch Centre, Royal Sutton Coldfield as the location for its next store in the UK. New UK headquarters will also be based at The Gracechurch Centre, providing a central hub for Harvey Normans operations. Investment will create up to 100 jobs supporting local employment opportunities.

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Finance Planning Shopping Location 93

Retail Gazette

MARCH 13, 2025

John Lewis Partnership has tripled its profits to 126m but staff at the employee-owned group have missed out on a bonus for the third year in a row. The retail group reported sales had nudged up 3% to 12.8bn in 52 weeks to 25 January as its profits rocketed from the 42m before exceptional items it reported the year before. Waitrose sales grew 4.4% to 8bn and volumes rose 2.6%, helping to double its adjusted operating profit to 227m.

Department Stores 94

Department Stores ATS 94

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Wire

MARCH 13, 2025

7UP has dropped a new summertime flavor, but you have to live near a specfic grocery store chain.

Supermarket 253

Supermarket 253

Inside Retail

MARCH 13, 2025

Are customers loyal to your business or the person who represents it? Its an important question to ask ourselves, yet it remains one that many companies dont ask until they lose a salesperson or a key person and the customers who loved them. With most retail customers, we see that their loyalty is more to a brand than to a particular salesperson or company representative.

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Finance Accounting Management Returns 235

Retail Wire

MARCH 13, 2025

Walmart is embroiled in negotiations with Chinese vendors.

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A1 Retail

MARCH 13, 2025

Fitness coach and entrepreneur, Joe Wicks MBE, is confirmed to headline at the 2025 Retail Technology Show (RTS), the event that connects Europes most forward-thinking retailers and leading tech innovators. Debuting in its new home, ExCeL London, RTS will welcome 15,000 retail professionals to explore its retail carnival on 2 nd & 3 rd April 2025 , bringing the wonder of retail to life at the industrys flagship event that celebrates innovation and fast-forwards retailers digital transformati

Supermarket 89

Supermarket ATS 89

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Fulfillment

Retail Wire

MARCH 13, 2025

Pizza Hut fans can level up their Pi Day celebration with the company's first charcuterie board.

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A1 Retail

MARCH 13, 2025

Currys is proud to announce that, starting this month, a proportion of every online sale of refurbished tech, across its mobile and computing categories 1 will go towards those living in digital poverty. Currys is not only on a mission to give technology a longer life, but also, to help eradicate digital poverty by 2030. Donating 1 of every refurbished phone or laptop sale online to the Digital Poverty Alliance (DPA) marks yet another step in Currys efforts to support the 1 in 5 children living

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Promotions Planning ATS 83

Inside Retail

MARCH 13, 2025

Myer has made a raft of leadership changes following its merger with the apparel brands business of Premier Retail. Kathy Karabatsas, formerly of David Jones, has succeeded Matt Jackman as CFO, effective March 14. The department store chain appointed Megan Collins as chief people officer, effective April 28, while promoting Belinda Slifkas from GM of menswear, childrenswear, and home and entertainment to chief merchandise officer.

Department Stores 191

Department Stores Apparel Promotions Planning 191

Retail Gazette

MARCH 13, 2025

John Lewis Partnership is making headway on its turnaround plan as the employee-owned business reported its profits had tripled in the last year to 126m. The figure might be a promising sight following three successive years of losses, but recently appointed chair Jason Tarry warned the business still has “a lot of catch up investment to do” across its store estates, supply chains, technology and overall efficiency.

Department Stores 67

Department Stores Grocer Supermarket Fashion 67

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Inside Retail

MARCH 13, 2025

Steve Jobs famously once said: Packaging can be theatre, it can create a story. Choosing the right packaging solution for your business is a big decision and something that requires a lot of thought and planning. Its an integral part of the customer experience and an inherent part of your brand. Winc, one of Australias largest B2B workplace supplies companies, delivers 45,000 Winc boxes to customers around the country every business day.

Customer Experience 173

Customer Experience Returns Planning Management 173

365 Retail

MARCH 13, 2025

Shaftesbury Capital has announced two major retail signings on James Street in Covent Garden, welcoming flagship stores for global footwear brand Saucony and Swiss watchmaker Swatch. These openings reinforce James Streets reputation as a key retail hub and gateway to Covent Gardens shopping district. Saucony has secured 4 James Street for its UK flagship store, occupying 3,695 sq ft across two floors.

Boutique 64

Boutique Accessories Apparel Marketing 64

Retail Wire

MARCH 13, 2025

Girl Scouts of the USA is facing a new lawsuit filed in federal court alleging that its iconic Girl Scout Cookies contain a variety of heavy metals, and the pesticide glyphosate, in unsafe quantities.

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365 Retail

MARCH 13, 2025

Fitness coach and entrepreneur, Joe Wicks MBE, is confirmed to headline at the 2025 Retail Technology Show (RTS), the leading event that connects Europes most forward-thinking retailers and leading tech innovators. Debuting in its new home, ExCeL London, RTS will welcome 15,000 retail professionals to explore its retail carnival on 02 & 03 April 2025 , bringing the wonder of retail to life at the industrys flagship event that celebrates innovation and fast-forwards retailers digital transfor

Supermarket 64

Supermarket ATS 64

Advertiser: ZoomInfo

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Marketing

Retail Gazette

MARCH 13, 2025

Hobbycraft owner Modella Capital is considering a restructuring of the crafts chain it bought seven months ago. The private equity firm has hired advisors at FRP to explore potential options including a company voluntary arrangement (CVA), Sky News reported. Sources said that no decisions had been made and that it was possible that no substantive action would be taken.

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ATS 67

A1 Retail

MARCH 13, 2025

Shaftesbury Capitalhas announced thatNoodle & Beerhas opened its doors at Chinatown Londons 27 Wardour Street, delivering an authentic Sichuanese experience to one of Europes leading locations for ESEA food and culture. Joining the neighbourhood in a 950 sq ft unit, Noodle & Beer now sits amongst hugely popular concepts on Wardour Street. With a vibrant interior and 42 covers across two floors, including an intimate dining setting in the basement, Noodle & Beer captures the upbeat so

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Location ATS 65

Retail Wire

MARCH 13, 2025

Church's Texas Chicken has seafood deals for the Lent season.

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Retail Times

MARCH 13, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Brockmans Gin is thrilled to announce a major step forward in their commitment to sustainability with the launch of their newly designed, lightweight bottle. This innovative packaging marks a significant achievement in reducing the environmental footprint while maintaining the premium quality and distinctiveProperly Impropercharacter the brand is known f

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