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Gun violence is an escalating crisis that extends beyond headlines its affecting everyday shopping experiences. The ZeroEyes Gun Research Center has analyzed nearly 1,200 gun-related incidents in retail environments this year alone. Major retailers like Walmart and CVS have experienced events ranging from armed robberies to violent altercations, contributing to a culture of fear in environments meant for shopping and community interaction.
Fast-growing activewear brand LSKD is well-known for its highly engaged customer base. With over 450,000 active customers and an average repeat customer rate of 60 per cent, customer loyalty is key to the brands success. LSKD regularly conducts customer surveys and gathers feedback from conversations in its retail stores not to mention its 95,000-member private Facebook group to refine its product offering and communication strategy.
Bath & Body Works has introduced its new Gingham+ store design in more than 15 locations, including stores in South Korea, Los Angeles and Texas, and plans to continue rolling out the refreshed aesthetic in a majority of its planned U.S. store openings going forward. In addition to wider aisles and improved store navigation, the design template includes experiential elements such as scent bars in select stores where shoppers can test candles, Wallflowers home fragrance refills and fragrance
The retail sector is undergoing a major transformation, fueled by rapid digital innovation. Shopping experiences in stores are no longer limited to simply browsing and buying products; they are becoming immersive, data-driven experiences that seamlessly merge the physical and digital realms. Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Goodwill Industries , or more simply Goodwill, provides employment opportunities and training for people who need it most individuals with disabilities or those navigating poverty and other circumstances. However, a growing yet often overlooked pillar of the Goodwill business is environmental stewardship and the company’s role as a conduit for retailers sustainability efforts.
Bangkok is a massive city with a metropolitan area population of more than 17 million. If it can now lay legitimate claim to have overtaken Singapore as Southeast Asias shopping capital, then Central Pattana, the mall arm of Thailands Central Group and the biggest player in the countrys shopping centre sector, has to take some of the credit. Its quality in bricks-and-mortar was again evidenced in the income statement for the fourth quarter and the year released last week: not only is it doing ye
As Aldi becomes the first food retailer globally to show tangible support to the Marine Stewardship Council (MSC), let’s have a look at the drive behind a shift towards sustainability, as well as some of the steps taken to achieve it. Push Towards Conservation Fish have long since been something the Brits love. We love to eat it, we love to catch it, and we even love entertainment themed around it.
As Aldi becomes the first food retailer globally to show tangible support to the Marine Stewardship Council (MSC), let’s have a look at the drive behind a shift towards sustainability, as well as some of the steps taken to achieve it. Push Towards Conservation Fish have long since been something the Brits love. We love to eat it, we love to catch it, and we even love entertainment themed around it.
John Lewis Partnership has tripled its profits to 126m but staff at the employee-owned group have missed out on a bonus for the third year in a row. The retail group reported sales had nudged up 3% to 12.8bn in 52 weeks to 25 January as its profits rocketed from the 42m before exceptional items it reported the year before. Waitrose sales grew 4.4% to 8bn and volumes rose 2.6%, helping to double its adjusted operating profit to 227m.
Multinational home and lifestyle retailer, Harvey Norman, announces The Gracechurch Centre, Royal Sutton Coldfield as the location for its next store in the UK. New UK headquarters will also be based at The Gracechurch Centre, providing a central hub for Harvey Normans operations. Investment will create up to 100 jobs supporting local employment opportunities.
Wonder , which describes itself as a new kind of food hall, has purchased retail media company Tastemade for approximately $90 million , according to the Wall Street Journal. The acquisition is the latest step by Wonder to combine takeout, delivery and meal kits into a single app now bolstered by an international production company, content studio and advertising business.
Pets at Home has entered a consultation with more than two thousand of its employees as the retailer streamlines its in-store management. The business is consulting with 2,500 store staff as it moves to a three-tier management structure, which currently includes store, deputy and assistant managers. Pets at Home is dropping the assistant store manager role, Retail Week reported.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Shaftesbury Capital has announced two major retail signings on James Street in Covent Garden, welcoming flagship stores for global footwear brand Saucony and Swiss watchmaker Swatch. These openings reinforce James Streets reputation as a key retail hub and gateway to Covent Gardens shopping district. Saucony has secured 4 James Street for its UK flagship store, occupying 3,695 sq ft across two floors.
John Lewis Partnership is making headway on its turnaround plan as the employee-owned business reported its profits had tripled in the last year to 126m. The figure might be a promising sight following three successive years of losses, but recently appointed chair Jason Tarry warned the business still has “a lot of catch up investment to do” across its store estates, supply chains, technology and overall efficiency.
After first joining the company in 2019 as its chief marketing officer, Kelly Cook will be stepping into the role of chief executive officer of Davids Bridal in April. Inside Retail connected with the newly promoted executive to learn more about her journey with the legacy retailer and get a glimpse inside Davids Bridals tech-centered transformation strategy.
Fitness coach and entrepreneur, Joe Wicks MBE, is confirmed to headline at the 2025 Retail Technology Show (RTS), the leading event that connects Europes most forward-thinking retailers and leading tech innovators. Debuting in its new home, ExCeL London, RTS will welcome 15,000 retail professionals to explore its retail carnival on 02 & 03 April 2025 , bringing the wonder of retail to life at the industrys flagship event that celebrates innovation and fast-forwards retailers digital transfor
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Lifestyle brand Country Road will launch its home boutique in Melbourne’s Albert Park at the end of this month, marking the brand’s first standalone homeware store since 1989. The store follows the traditional retail concept by emulating the familiar spaces of a home. Customers can explore a curated Country Road Home collection, including special services.
DFS recorded an uplift in its half-year results, as the furniture giant gained market share during the financial period. The retailer’s underlying profit almost doubled from 8.7m to 17m for the 26 weeks ended 29 December 2024. Gross sales were up 1.4% to 675.6m during the period, which the furniture specialist attributed to a strengthened trading performance which left its order bank in a resilient position entering its second half.
AD Retail Media , the retail media arm of East Coast grocery retail group Ahold Delhaize USA , is enhancing the way shoppers engage with products at the point of purchase through a range of new in-store advertising solutions. Ahold retail banners include Food Lion, Hannaford, Giant Food, The Giant Company and Stop & Shop. Image courtesy Ahold Delhaize In-store advertising continues to be a vital component of our retail media strategy, enabling our CPG partners to effectively engage customers
Fitness coach and entrepreneur, Joe Wicks MBE, is confirmed to headline at the 2025 Retail Technology Show (RTS), the event that connects Europes most forward-thinking retailers and leading tech innovators. Debuting in its new home, ExCeL London, RTS will welcome 15,000 retail professionals to explore its retail carnival on 2 nd & 3 rd April 2025 , bringing the wonder of retail to life at the industrys flagship event that celebrates innovation and fast-forwards retailers digital transformati
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Nick Knight and SHOWstudio join forces with stylist Lara McGrath for a groundbreaking editorial and fashion film project, championing the transformative potential of pre-loved fashion sourced entirely on eBay.
Currys is proud to announce that, starting this month, a proportion of every online sale of refurbished tech, across its mobile and computing categories 1 will go towards those living in digital poverty. Currys is not only on a mission to give technology a longer life, but also, to help eradicate digital poverty by 2030. Donating 1 of every refurbished phone or laptop sale online to the Digital Poverty Alliance (DPA) marks yet another step in Currys efforts to support the 1 in 5 children living
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New data from Just Eat reveals a significant shift in consumer habits with retail orders doubling in just a year across the UK and Ireland, as customers use the app for a range of occasions outside of traditional takeaways – from everyday essentials and working from home emergencies to last-minute gifting.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Hobbycraft owner Modella Capital is considering a restructuring of the crafts chain it bought seven months ago. The private equity firm has hired advisors at FRP to explore potential options including a company voluntary arrangement (CVA), Sky News reported. Sources said that no decisions had been made and that it was possible that no substantive action would be taken.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Brockmans Gin is thrilled to announce a major step forward in their commitment to sustainability with the launch of their newly designed, lightweight bottle. This innovative packaging marks a significant achievement in reducing the environmental footprint while maintaining the premium quality and distinctiveProperly Impropercharacter the brand is known f
Shaftesbury Capitalhas announced thatNoodle & Beerhas opened its doors at Chinatown Londons 27 Wardour Street, delivering an authentic Sichuanese experience to one of Europes leading locations for ESEA food and culture. Joining the neighbourhood in a 950 sq ft unit, Noodle & Beer now sits amongst hugely popular concepts on Wardour Street. With a vibrant interior and 42 covers across two floors, including an intimate dining setting in the basement, Noodle & Beer captures the upbeat so
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following a huge reaction to the news thatWalkers Worcester Saucecrisps were returning (but only in Worcester),VCCPandGood Relationshave launched an integrated campaign to share the news that the iconic flavour will now be available nationwide.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Monrovia, Calif. Newport Beach, California-based Westar Associates has sold Foothill Park Plaza, a 96,390-square-foot shopping center located in Monrovia, approximately 15 miles northeast of Los Angeles. The center … The post Westar Associates Sells 96,390-Square-Foot Shopping Center in Monrovia, California appeared first on Shopping Center Business.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As the days get longer and the promise of warmer weather looms, Aldi Scotland is gearing up for summer with the launch of an exclusive range of seasonal beers, available now across all 109 Scottish stores. Showcasing a mix of refreshing lagers, bold IPAs, and unique alcohol-free options, the collection has been created in partnership […] If you wan
Smithfield, N.C. Legacy Realty Group Advisors LLC, has arranged the sale of Centre Pointe Plaza, a 159,259-square-foot retail center in Smithfield, approximately 30 miles southeast of Raleigh. An undisclosed… The post Legacy Realty Group Arranges Sale of 159,259-Square-Foot Retail Center in Smithfield, North Carolina appeared first on Shopping Center Business.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following todays release of Waitrose & Partners figures for the 52 weeks ending 27th January 2025; Eleanor Simpson-Gould, senior retail analyst at GlobalData, a leading data and analytics company, offers her view: Waitrose & Partners has achieved a commendable 4.4% uplift in its latest results for the 52 weeks ending 27 January 2025.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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