Inside Retail

AUGUST 21, 2023

While the world may slowly be returning to normal in the post-pandemic era, retailers worldwide continue to face labour shortages in customer-facing roles. A recent study by Deloitte found that 74 per cent of executives heading major global retail companies expect shortages in customer-facing positions. Closer to home, the Australian Retailers Association (ARA) surveyed members and found that 84 per cent reported it has become harder to recruit new team members.

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Tokinomo

AUGUST 21, 2023

Campaign corner Great flavor. In an effort to promote his product and find out more about what consumers want, singer and co-owner of Treo, Jason Derulo, takes to the streets to engage with people of various age groups, discussing the benefits of the organic juice option. As they try out diverse Treo flavors, people are genuinely impressed by the flavor, as well as the impressive low-calorie, carbohydrate, and sugar content.

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Inside Retail

AUGUST 21, 2023

Bedding and homewares retailer Adairs has reported a 10 per cent lift in group sales in FY23 with the Focus on Furniture brand performing well. For the year to June 25, group sales achieved $621.3 million, up 10.1 per cent while tax-paid profit reached $37.8 million and underlying EBIT fell 16.4 per cent to $63.9 million. Adairs’ sales were up 2.9 per cent to $430.8 million driven by a 7 per cent increase in-store sales while online sales fell 6 per cent however accounted for 27.1 per cent of to

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Retail TouchPoints

AUGUST 21, 2023

Not even nine months after introducing its wedding registry in May 2023, Etsy has delivered a new baby registry service for shoppers. Current and expecting parents can register for personalized baby, nursery and kids’ items from makers all over the world. “With someone searching for a ‘baby item’ on Etsy every second, it’s clear that shoppers are seeking alternatives to mass-produced baby and kids items,” wrote Dayna Isom Johnson, resident Trend Expert at Etsy in a blog post.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

AUGUST 21, 2023

With inflation and cost-of-living pressures rising, Coles says its Dropped & Locked value campaigns and own brand offerings boosted sales in FY23. For the 52 weeks to June 25, sales from continuing and discontinued operations reached $41.5 billion – up 5.3 per cent – while tax-paid profit rose to $1 billion. Supermarket sales reached $36.7 billion, up 6.1 per cent, with online sales of $2.8 billion, up 1.1 per cent as customer shopping behaviour normalised with the return to in-store shoppin

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Retail TouchPoints

AUGUST 21, 2023

As high inflation continues to pose a challenge for the American consumer, research shows that two-thirds of Americans plan to still spend the same or more on retail purchases in 2023. However, it’s no surprise that many of those consumers plan to prioritize shopping for bargains in-store. With the resurgence of in-person retail shopping post-pandemic, retail employers nationwide are sharing many of the same struggles and obstacles in finding talent to work to meet consumer needs and expectation

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Retail Wire

AUGUST 21, 2023

Italian makers of Parmigiano-Reggiano cheese are countering counterfeiters by adding edible microchips, each about the size of a grain of sand, into the labels of their 90-pound cheese wheels. These microchips are made of silicon and are used in conjunction with blockchain technology to provide a unique serial ID that can be scanned to verify.

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Inside Retail

AUGUST 21, 2023

US-based apparel chain Old Navy is reportedly exploring a possible expansion to India. According to India Retailing , Reliance Retail is thinking of bringing Old Navy and Banana Republic, which are both owned by Gap Inc, to the country. If it pans out, they would be the latest American brands to enter the Indian marketplace, where a rapidly expanding middle class has already attracted brands like Levi’s and Apple to the country.

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Wiser

AUGUST 21, 2023

No matter how revolutionary your product or service may be, it’s the promotion strategy that can make or break its journey in the market. This is where strategic planning, product positioning, and creative marketing come into play. The product promotion process can seem daunting, of course. But fear not, there are proven strategies that can aid in successfully showcasing your innovation to the world, creating a buzz, and ultimately increasing your revenue.

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Inside Retail

AUGUST 21, 2023

San Churro has unveiled its first San Churro Clásico format store at Karingal Hub, Victoria. The Clásico model with a localised, tailored design, is the dessert chain’s answer to a smaller footprint, lower cost store. San Churro is targeting sites between 60 and 80 sqm, rather than the typical store footprint of 120 sqm to 250sqm. Investment levels vary depending on the unique characteristics of the site with a target range of $250,000 to $350,000.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

AUGUST 21, 2023

Luxury goods company Tapestry, the parent company of Coach, has provided a weak forecast for its fiscal year 2024 due to soft demand in the U.S., particularly among lower-income consumers.

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Inside Retail

AUGUST 21, 2023

Despite consumers’ changing spending habits, Coles delivered a positive result on Tuesday, with sales at the Australia supermarket chain slightly up year on year. And while net profit was slightly down from FY22, this still resulted in more than $1 billion being added to the business. Unlike much of the retail sector, however, Coles is confronting a number of challenges beyond rising prices and softer spending as it heads into FY24, including a spike in theft and ballooning transformation costs.

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Retail Wire

AUGUST 21, 2023

Cosmetics giant Estee Lauder has projected annual sales and profit figures below estimates due to a slower-than-anticipated recovery in its travel retail business, particularly in Asia, and weakening demand in the United States. The company’s shares fell by about 3% in response to this forecast. Estee Lauder’s reliance on the Asia Pacific region for around.

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Retail Gazette

AUGUST 21, 2023

Bargain hunters have been cautioned to steer clear of a raft of counterfeit Wilko websites that are trying to deceive shoppers by falsely presenting significantly discounted products from the collapsed retailer. Wilko has stopped selling online after calling in administrators earlier this month with good only available to buy in its 400 stores. According to The Guardian , at least 10 fake websites claiming to offer Wilko products at reduced rates have emerged since the retailer’s closure.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

AUGUST 21, 2023

German discount retailer Aldi is expanding its presence in the U.S. by acquiring 397 supermarkets across Alabama, Florida, Georgia, Louisiana, and Mississippi. The stores are part of the Winn-Dixie and Harveys Supermarket chains and will be converted to Aldi locations. This move aligns with Aldi’s plans to reach 2,400 stores in the U.S. by the.

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Retail Gazette

AUGUST 21, 2023

Bargain hunters are being cautioned to steer clear of a series of counterfeit websites that are trying to deceive shoppers by falsely presenting significantly discounted products from collapsed retailer , Wilko. Wilko has halted the sale of goods online and has stopped all home deliveries or click and collect services after calling in administrators earlier this month.

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Retail Wire

AUGUST 21, 2023

Once a pandemic-era success story, Peloton faced a series of setbacks in 2022, including layoffs, executive departures, and a recall of its bike models. The company’s stock plummeted, and its expansion into the fitness market struggled as demand for at-home fitness waned.

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Cisco Retail

AUGUST 21, 2023

As we celebrate World Entrepreneurs’ Day on August 21, it is interesting to reflect on how an established company like Cisco—a Fortune 500 company with more than 80,000 employees —relates to entre… Read more on Cisco Blogs

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

AUGUST 21, 2023

Grocery delivery company Instacart is reportedly gearing up to go public in an initial public offering (IPO) as early as September, according to Bloomberg. While the company has previously attempted to go public several times, this new move comes amid a decline in demand for grocery delivery services, with online grocery sales in the U.S.

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Retail Gazette

AUGUST 21, 2023

Evri is set to employ over 5,000 additional workers across the UK as the parcels delivery boom shows no signs of slowing. The recruitment drive at the rapidly growing company will take the number of jobs created by Evri this year to more than 10,000, the Times reports. The jobs on offer include couriers, customer service roles and workers for its hubs and depots.

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Retail Wire

AUGUST 21, 2023

Extreme couponers are turning their attention to Whole Foods, sharing money-saving tips on TikTok. TikTok users are combining savings from their Amazon Prime accounts with coupons from third-party apps like Ibotta to significantly reduce their grocery bills at Whole Foods.

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Retail Gazette

AUGUST 21, 2023

Evri is set to employ over 5,000 additional workers across the UK as the parcels delivery boom shows no signs of slowing. The recruitment drive at the rapidly growing company will take the number of jobs created by Evri this year to more than 10,000, the Times reports. The jobs on offer include couriers, customer service roles and workers for its hubs and depots.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

AUGUST 21, 2023

Shein, a major fast-fashion player, has harnessed technology to identify trends and capitalize on demand. While often thought to heavily rely on AI to predict trends, the company’s global head of strategy and corporate affairs, Peter Pernot-Day, revealed that Shein primarily uses audience-engagement technology to gather data from its site and app, similar to social.

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Fast Fashion Fashion 100

Rangeme

AUGUST 21, 2023

As an entrepreneur selling a product, odds are you are dreaming big in terms of distribution. Your path may have started by selling hyper-local in mom-and-pop shops, or on a website or two, but now you feel ready to take that next step and sell through a major retailer. Before making connections with retailers through RangeMe and ECRM , take a step back and make sure you are fluent in your target retailer’s supplier guidelines.

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Retail Gazette

AUGUST 21, 2023

Superdrug has become the latest company to call on the government to revamp its “strict” apprenticeship levy rules. Earlier this year, The Co-op reported over £600m was returned to the Treasury in 2022 as businesses had failed to meet rules to qualify for the cash. The system, which has previously been met with criticism, requires employers receiving an annual wage bill of over £3m to pass on 0.5% of their payroll costs to a training fund.

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Cisco Retail

AUGUST 21, 2023

As our nation works towards a common goal of strengthening its critical infrastructure by deploying advanced cybersecurity, federal grants are one of the sources available to state and local… Read more on Cisco Blogs

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

AUGUST 21, 2023

Waitrose is to offering shoppers a lunchtime meal deal for the first time, which will include a main, side and drink for £5, which will launch in stores from 30 August, The Grocer reports. The premium grocer ‘s food-to-go offer will feature a selection of sandwiches, sushi, salads, and wraps, as well as fruit, cereal bars, juices and smoothies.

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Retail Dive

AUGUST 21, 2023

Companies worldwide are establishing sustainability goals – typically focused on reducing energy consumption thus improving their carbon footprint.

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Retail Gazette

AUGUST 21, 2023

Unibail-Rodamco-Westfield (URW) has reported continued growth in store upsizes across both Westfield UK shopping centres. The property giant said that both Westfield London and Westfield Stratford City saw a rise in demand from retailers that wanted to increase the space of their stores. Retailers including Whistles, beauty specialist Rituals and luxury jeweler Bucherer all expanded their stores.

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Retail Dive

AUGUST 21, 2023

After discovering shoppers search for a baby item every second on its website, Etsy enters a crowded market of competitors vying for parents’ dollars.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience