Small Biz Trends
JUNE 22, 2025
Key Takeaways Nostalgic Charm: Vintage retail stores offer a unique and inviting atmosphere that captivates shoppers with their curated collections and storytelling capabilities. Impact of Photography: Quality photographs play a crucial role in showcasing the essence of vintage stores, attracting customers by highlighting vibrant colors and inviting storefronts.
Inside Retail
JUNE 22, 2025
The Good Guys, a subsidiary of JB Hi-Fi, has paid a $13.5 million fine for misleading advertising and store credit promotions. Joint submissions from the ACCC and the appliance company have been filed with the Federal Court for approval of an agreement settlement between the two parties, which includes the penalty and $200,000 in costs towards the ACCC’s legal proceedings.
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Small Biz Trends
JUNE 22, 2025
Key Takeaways Timing is Crucial: Sending offers during peak shopping hours, such as after 5 PM on weekdays and during weekends, can significantly increase open rates and engagement. Understand Customer Behavior: Analyzing when customers are most receptive helps tailor your marketing efforts and boosts conversion rates, especially for small retail businesses.
Retail Gazette
JUNE 22, 2025
In today’s high-pressure retail environment, personalisation has become one of the most overused, yet least understood, buzzwords. It’s often equated with algorithms or automated emails. But at its core, personalisation is a human discipline; it’s about understanding people: their motivations, habits, and decision-making moments. That’s where real impact begins.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Inside Retail
JUNE 22, 2025
Fast Retailing, the Japanese parent of Uniqlo, is preparing to file for receivership of its French brands Comptoir des Cotonniers and Princesse Tam Tam in the Paris Trade Court, according to a report by Fashion Network citing multiple reliable sources. The move follows Fast Retailing’s decision to withdraw financial support from the two brands, which have undergone multiple restructurings since 2018.
Retail Gazette
JUNE 22, 2025
Sainsbury’s is riding a wave of warm weather spending as summer products fuel a strong uplift in sales. The UK’s second-largest supermarket saw sales jump 4.7% in the 12 weeks to 18 May, according to the latest Kantar figures, outpacing the wider grocery market as shoppers stocked up on seasonal staples. The Times reports that ice cream, bags of ice, barbecue meat and rosé wine flew off shelves during the heatwave, with internal data showing single-serve lollies alone rose 90% week-on-week betwe
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Retail Gazette
JUNE 22, 2025
River Island is set to shut 33 of its 230 stores as part of a major restructuring plan that could put over 1,000 jobs at risk, with a further 71 shops under review pending talks with landlords. The fashion retailer has blamed the shift to online shopping and rising operational costs for the move, which is being overseen by restructuring advisers PwC and will be put to creditors for a vote in August.
Inside Retail
JUNE 22, 2025
Who doesn’t love Japanese retailers? Retailers’ overseas expansions bear an uncanny resemblance to the great human migrations since prehistoric times: In the latter case, populations have migrated in waves whenever resources were dwindling at their origin and growth beckoned elsewhere. Retailers migrate overseas for similar reasons. They see saturation looming at home and look for opportunities elsewhere.
VMS
JUNE 22, 2025
Now that the Northern Hemisphere has reached the summer solstice (June 20), what better time to look at how consumers are planning to spend their money for the season? One source of such information is the 2025 Summer Spending Survey by Trustpilot, an independent customer feedback platform. “The data highlights a growing sense of financial caution among consumers this summer, reflecting broader concerns about affordability and economic uncertainty,” the report states.
Inside Retail
JUNE 22, 2025
Metcash’s group revenue for this financial year was up from $15.9 billion to $17.3 billion, an 8.9 per cent increase from the previous year. Its group EBITDA increased 6.6 per cent from $688.3 million to $747.8 million year-on-year, reflecting the impact of acquiring Superior Food into Metcash’s food portfolio. Leading the growth was the food and grocery business, where sales increased 20.8 per cent to $8.8 billion, with its food EBITDA increasing by 24.5 per cent.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Understanding Growth Hacking: Growth hacking focuses on rapid experimentation and data-driven decision-making to achieve significant business growth with limited resources. Core Principles: Emphasize constant experimentation and testing, alongside data analysis, to refine strategies and enhance customer acquisition. Effective Strategies: Leverage social media and content marketing to engage your audience and boost brand visibility, utilizing shareable content and valuable insights
Inside Retail
JUNE 22, 2025
A confluence of economic, geopolitical and cultural headwinds is prompting luxury consumers to reassess not only how much they spend but why they spend at all. The latest Saks Global Luxury Pulse survey found that optimism among wealthy shoppers is sharply declining, with confidence in the economy, personal finances, and the market’s future all hitting new lows.
Small Biz Trends
JUNE 22, 2025
The Small Biz Breakdown crew is back this week and the primary topic of discussion is Iran … of course, and it’s impact on small businesses in America. It’s important to note that this episode was recorded a day before it was announced that the US had bombed nuclear sites in Iran. Our expert panel discusses what a conflict in Iran might mean for small business owners here in the US.
Retail Gazette
JUNE 22, 2025
Mulberry is in discussions to raise over £20m in new funding as the luxury brand faces widening losses and a tough trading environment. The retailer expects an underlying pre-tax loss of around £23m for the year ending March 29, up from a £22.6m loss the previous year. Revenues are forecast to fall 21% to approximately £120m. The fundraising talks involve majority shareholder Challice, controlled by Singaporean entrepreneur Christina Ong and husband Ong Beng Seng, alongside major investor Mike A
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Understanding Motivation: Recognizing the key factors that influence employee motivation, such as recognition, compensation, work-life balance, and development opportunities, is essential for fostering a thriving workplace culture. Implement Recognition Programs: Regularly acknowledging employee achievements through rewards and public appreciation enhances job satisfaction and encourages them to exceed expectations.
Retail Gazette
JUNE 22, 2025
Morrisons has told its head office staff in Bradford they must work five days a week in the office, reversing its previous flexible working policy. According to the Telegraph, the change, effective this month, comes as the supermarket pushes to improve customer service and better support stores amid fierce competition. Previously, Morrisons allowed head office employees to work 37.5 hours over four and a half days.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Convenient Mobile Transactions: Paysafe Mobile Pay simplifies payment processes by allowing users to make transactions directly from their smartphones, enhancing overall shopping experiences. Comprehensive Security Measures: The platform adheres to EMV and PCI DSS compliance standards, featuring end-to-end encryption and 2-factor authentication for added protection.
Hyken
JUNE 22, 2025
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. How to Improve Retail Customer Experiences: 12 Practical Tips (2025) by Shopify Staff (Shopify) Learn what a great retail customer experience looks like, with 12 practical tips to improve the retail experience and generate more sales.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Embrace Creativity: Inspiration is crucial for standing out on TikTok; it fuels creativity and drives audience engagement. Leverage Trends: Participating in trending challenges and using popular hashtags can enhance your content’s organic reach, making it more relatable and engaging. Explore Sources of Inspiration: Analyze popular TikTok creators and trends to generate fresh ideas and refine your brand voice, helping you connect with your target audience.
Retail Gazette
JUNE 22, 2025
B&M is ditching Luxembourg, its European tax haven base for over a decade, in favour of Jersey as it seeks to streamline its corporate setup and offer shareholders greater flexibility in returning capital. According to City AM, the discounter, headquartered operationally in Liverpool but listed in London, said the move will allow investors to hold shares directly through the UK’s CREST system rather than via depository interests.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Importance of Vacation Time: Employee vacation time is essential for maintaining a healthy work-life balance, boosting productivity, and improving job satisfaction. Types of Vacation Policies: Understanding and implementing various vacation policies, such as Paid Time Off (PTO) and unlimited vacation, can enhance employee engagement and satisfaction.
Retail Times
JUNE 22, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Company Shop Group, the UK’s leading and longest-standing redistributor of surplus food and household products, has announced three key additions to its leadership team as it continues to help retailers and manufacturers stop more surplus products from going to waste.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Small Biz Trends
JUNE 22, 2025
Key Takeaways Understand Key Dates: Familiarize yourself with essential tax deadlines, such as April 15 for individual tax filings and quarterly estimated tax payments, to ensure compliance and avoid penalties. Organize Financial Documents: Efficiently categorize and store tax documents, including W-2s, 1099s, and receipts for deductions, to simplify the filing process and prevent mistakes.
LS Retail
JUNE 22, 2025
©2025 Laurel J. Delaney. All rights reserved. Always, always admired [Laurel Delaney here} and have been inspired by Fred Smith , Founder and Chairman of FedEx. He truly revolutionized the express delivery system and helped galvanize global trade. The nonprofit I founded in 2015, Women Entrepreneurs Grow Global®, got its momentum from the sponsorship of FedEx in its early days and continues to receives support from FedEx as a Premier Sponsor.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Transformative Technology: Autonomous vehicles are revolutionizing transportation by reducing human error, enhancing safety, and improving logistics across various sectors. Public Transportation Revolution: They improve public transit systems through optimization, reducing congestion, and increasing accessibility, benefiting local economies.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Harness the Power of Positive Thinking: Small business affirmations can significantly boost confidence and inspire creativity, serving as practical tools for navigating challenges. Focus on Specific Goals: Tailor affirmations to your business objectives, using specific statements to maintain clarity and motivation in your day-to-day operations.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Follow a Structured Checklist: A startup checklist serves as an essential roadmap to help entrepreneurs navigate the complexities of launching a business efficiently. Conduct Thorough Market Research: Understanding your target audience and competition through market research is crucial for validating your business idea and positioning your startup for success.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Empowerment for Creators: Instagram’s creator fund in partnership with Spring offers financial backing and resources, enabling content creators to monetize their creativity effectively. Eligibility Criteria: To join the initiative, creators must be at least 18 years old and have a professional Instagram account, either as a creator or a business.
Small Biz Trends
JUNE 22, 2025
IBM has recently unveiled its new AI-driven capabilities aimed at transforming the way small businesses interact with customers and operate internally. With small businesses often limited in resources, these advancements present a significant opportunity to enhance efficiency and improve customer experiences. The newly launched features leverage IBM’s robust Watson AI technology, which has been tailored specifically for small organizations.
Small Biz Trends
JUNE 22, 2025
Key Takeaways Assess Your Financial Health: Evaluate your income, monthly expenses, and overall financial situation to understand how much loan you can afford. Credit Score Importance: A strong credit score (ideally above 700) improves your chances of loan approval and better terms; maintain it by managing debts effectively. Evaluate Debt-to-Income Ratio: Aim for a debt-to-income ratio below 36% to meet standard loan requirements and enhance your borrowing options.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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