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Wayfair will lay offapproximately 10% of its corporate employees — 870 corporate workers or about 5% of its global workforce, according to a filing with the Securities and Exchange Commission. The layoffs are part of a previously announced plan to manage the retailer’s expenses. “Over the past few years, we’ve grown Wayfair significantly to keep pace with the ecommerce growth in the home category,” said Niraj Shah, Co-founder and CEO of Wayfair in a letter to employees.
As the world strives to reduce global carbon emissions, it’s vital that retailers play their part. Ethical sourcing, better packaging, and practical carbon-reducing measures are all key ways for retailers to become more socially and environmentally responsible. But while it’s easy to say that you’re going to be more sustainable, putting it into place is a whole other task entirely.
A lot of new marketplaces have sprung up in the last few years, but even among that now dense crowd, Shop Premium Outlets (SPO) stands out. The first hint as to why comes from the platform’s owner — mall operator Simon , with the added expertise of ecommerce authority Rue Gilt Groupe (RGG, encompassing Rue La La and Gilt ) in which Simon is now an investor.
Fast growing chain, Leading Labels, has chosen the city for its newest branch, which is now open in the unit formerly housing Topshop and Topman. And the arrival of Leading Labels means Sunderland shoppers will have access to a whole host of big names. The range of men’s’ clothes are provided by Blue Inc, which previously had a store in the centre while the women’s labels include Izabel London, Regatta and Solo, among many others.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Mary Dillon, former Executive Chair and CEO of Ulta Beauty , has been named President and CEO of Foot Locker. Effective Sept. 1, 2022, Dillon will replace the retiring Richard Johnson, who will remain as Executive Chairman of the Board through Jan. 31, 2023. Mary Dillon. “I am thrilled to be joining Foot Locker, an iconic company that possesses a strong set of values and focus on the customer experience as well as tremendous growth opportunities,” said Dillon in a statement.
Kogan founder Ruslan Kogan says that after a tumultuous Covid-impacted trading period, the e-commerce channel is starting to normalise, returning to “steady and continued growth”, hinting at better prospects for the pureplay online retailer during the FY23 year ahead. . In the year to June, Kogan’s profits slumped 69 per cent to $19.1 million – down from $61.8 million last year and $49.7 million the year before.
Retail used to be simple: retailers found a store format that worked and then simply opened more stores. It was operationally complex, but conceptually simple. For most retailers customers were anonymous, but same-store sales were a great proxy for customer relevance. One retail CEO explained how powerful same store sales were for understanding his business saying, “If all my stores are up 5%, life is good.
Retail used to be simple: retailers found a store format that worked and then simply opened more stores. It was operationally complex, but conceptually simple. For most retailers customers were anonymous, but same-store sales were a great proxy for customer relevance. One retail CEO explained how powerful same store sales were for understanding his business saying, “If all my stores are up 5%, life is good.
Shaftesbury has today announced the signing of art retail concept, The Hook, for its first central London showroom in Seven Dials. The experiential art gallery is the latest innovative brand to join Seven Dials’ creative community and is set to open a 1,588 sq ft space on 37A Neal Street this September. Founded in 2021, The Hook is committed to creating an approachable, omnichannel and consumer-focused experience that is designed to educate, and not intimidate, both instore and online.
Ongoing Covid-related issues, government-mandated store closures in the first half and freight delays have eaten into the profit of bedding and homewares retailer Adairs. The company, which owns and operates Adairs, Focus on Furniture and Mocka brands, says group sales rose 12.9 per cent to $564.5 million in the year to June 26, while tax-paid profit fell 29.6 per cent to $44.9 million.
The flagship My Being retail store by Cannabotech has been shortlisted in the Technology category for the Creative Retail Awards 2022. Amongst many other strong candidates, the flagship store was selected as one of the five finalists. Entrants needed to demonstrate how technology enhances the retail store and enriches the customer experience. Cannabotech’s science-driven approach is prominent in its My Being retail store and in-store experience.
It’s a well-established fact that businesses trying to survive in the post-Covid world need to undergo their own digital transformation journey. Part of that step into e-commerce involves setting up a software platform to automate and simplify business processes. The pace of technology can sometimes overtake us, however, and many “traditional” ERP and account management systems are not optimised for e-commerce.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Railpen, the investment manager responsible for the safekeeping and administration of over £37 billion AUM for several pension schemes has announced the award winning, independent Cornish Bakery, will open later this year at Caledonia Park, Scotland’s premier design village, marking a national debut for the brand. Cornish Bakery, which delivers a range of exceptional coffee and pastries, is set to open a 2,500 sq ft unit later this year.
One of the biggest challenges for retailers is deciding on—and implementing—a pricing strategy that will increase profits and drive customer loyalty. It can be tough when you’re pricing new products. Set your prices too high and you can miss out on possible sales. Set your prices too low and you might miss out on profits. It’s all a balancing game to find the right price.
Hammerson has announced the signing of designer fashion brand Tessuti, at its retail and leisure destination Bullring in Birmingham. Set to open in early 2023, Tessuti is a fast-growing retailer of high-end clothing, footwear, and accessories across menswear, womenswear, and childrenswear. Its collection of designer brands includes Polo Ralph Lauren, Emporio Armani, Billionaire Boys Club, Mallet, Moose Knuckles, and Versace Jeans Couture.
Delivering personalised experiences at scale is a top challenge for customer experience (CX), requiring a high degree of automation. Business IT firm NTT defines ‘hyperautomation’ as a process that combines AI, machine learning, virtual agents, and robotic process automation to do this. The challenge is doing this in a way that still feels human to consumers.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Alder & Green , the ethical menswear brand, has unveiled its new flagship London store at a ribbon-cutting event hosted by Olympic rower and brand ambassador, Tom George. Launching in 2021, Alder & Green is re-establishing what a modern menswear brand should be, by developing responsible men’s shirts and accessories to encourage consumers to buy less and buy better.
It’s been a rollercoaster for the fine jewellery industry, with the slow return of weddings and the rise of sustainable options. Sydney-based jeweller Claire Aristides is passionate about lab-grown gems and recently launched Futurae Diamonds. Here she chats about how the diamonds are created and her plans for the business. Inside Retail : You launched Claire Aristides some time ago and now you’ve just launched Futurae Diamonds.
Ask any woman about menopause and you’ll likely hear a version of, “No one talks about menopause! I didn’t/don’t know what to expect.”. That’s why Marva Williams, founder of Shhh…Menopause Wellness – a range of natural skincare products designed to support and encourage woman who are going through the menopause, and help ease their physical and emotional health – has decided to open a pop-up in Westfield London.
Scentre Group says increased shopping centre visitation, occupancy and rents all underpinned a 17.5 per cent boost in profit for the six months to June 30, to $540.5 million. . The listed shopping centre operator, which has 42 Westfield Living Centres, hosted more than 277 million customer visits during the period and is on track to achieve 500 million this calendar year.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
The new showroom for Vegas Sports, located in Sector 29, Gurgaon, is a play haven for kids and sports lovers alike. Crafted by The Picturesque Studio using a product-first design language, the store is spaciously laid out to create seamless visual connections. The design scheme employs subtle, subliminal hints that encourage people to explore the space: ample circulation space, and nooks that unfold within a meandering layout. .
Despite a rocky start to the financial year, discount variety retailer The Reject Shop says its sales have improved steadily since March. For the 53-week period, sales grew by a marginal 1.2 per cent to $788.2 million while tax-paid profit fell 5 per cent to $7.9 million. Comparable store sales fell 2.2 per cent for the year as unfavourable trading conditions and Covid-related lockdowns during the peak Christmas trading period impacted the first half.
Amazon.com is competing against CVS and other companies looking to acquire Signify Health, a home-health services provider. An auction of the company is expected to fetch more than $8 billion.
Endeavour Group has marked its first year as a standalone business with a minor increase in profit on static sales, results released today show. The former Woolworths Group subsidiary, which owns Dan Murphy’s and 344 hotels and clubs, achieved sales of $11.6 billion and a profit of $495 million, up 2.8 per cent. The result was significant given the disruption to hotel trading due to Covid movement restrictions during the first half, offset in part by increased online sales of liquor to house-bou
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
UPS drivers delivered packages during record heat waves in the U.S. this summer without any method to cool the back of their trucks that can reach up to 150 degrees. Federal records show that 270 UPS and United States Postal Service drivers have fallen ill and in many cases been hospitalized because of heat exposure. Drivers for FedEx and other delivery firms have had similar experiences, which is leading to calls by union locals representing drivers for improved working conditions.
With Brits risking life and limb to capture the perfect pic, and the majority left feeling underwhelmed with the results , the UK’s biggest photographic retailer Wex Photo Video, took their services to a new level; 2,569ft above sea level in fact. In collaboration with Sony, the UK’s most remote camera store opened in the picturesque Snowdonia mountains – a top photography destination in the UK.
China’s Miniso Group has apologised for promoting itself as a Japanese-style brand and said it would make changes across its stores to rectify this, becoming the latest retailer to respond to a surge in patriotism among Chinese shoppers. The company, which has more than 5000 stores in China and abroad, has for years described itself as “a Japanese-inspired lifestyle product retailer”, and has been compared to the Muji chain operated by Tokyo-listed Ryohin Keikaku.
What is an Economic Injury Disaster Loan? This is a question small businesses have been asking because of the COVID-19 pandemic. We’ll provide an overview of an EIDL Loan and highlight some of the benefits it offers. If you’re thinking about applying for one, keep reading. We’ll discuss who’s eligible, what can it be used for, and more.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Mirvac Retail has launched Bark Fest, a week-long festival of events and activities for pet owners celebrating Dogs Day on Friday, August 26. The festival is part of the company’s “Inclusive Together + Co community” initiative, which aims to recognise and celebrate families of all shapes and sizes. The engagement takes place in five locations, including East Village (Zetland), South Village (Kirrawee), Moonee Ponds Central (Melbourne), Orion Springfield Central (Queensland), an
CBD or cannabidiol, a natural plant compound, recently impacted the health and wellness market. CBD is growing in popularity among people who want a natural way to support their wellbeing. . Two CBD products in the market today are vying for attention and consumer patronage. These are CBD oil and CBD buds. Both products are sources of cannabidiol and come from the hemp plant.
Online marketplace Redbubble has reported a net loss attributable to shareholders of $24.6 million in its latest results. Founded in Melbourne in 2006, Redbubble creates print-on-demand products featuring artwork submitted by users. It has offices in San Francisco and Berlin as well as Melbourne. In the year ended June 30, the company says its marketplace revenue fell by 13 per cent to $482.6 million, or by $70.7 million, year-on-year.
When many businesspeople become leaders, they can lose who they are and must conform to the culture or practices around them. Ultimately, many don’t recognize the person they have become, what comes out of their mouth and the actions they seem take. This is especially true for women who must work in a business system that isn’t fair and wasn’t created originally for them.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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