Retail Gazette

FEBRUARY 6, 2024

Retail had a disappointing January, as the elevated cost of living and unfavourable weather discouraged shopping from spending. Total retail sales across the UK edged up by just 1.2% year-on-year in January, a drop from the 4.2% rise the same time last year, according to the British Retail Consortium (BRC) and KPMG. While the BRC claimed January sales discounts helped increase spend during the first two weeks of the month, this was “not sustain[ed] throughout the month” The trade ass

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Beauty and Health Shopping Consumer Marketing 73

Retail TouchPoints

FEBRUARY 6, 2024

Saks , the ecommerce counterpart of Saks Fifth Avenue , has launched a new partnership with luxury electric vehicle company Lucid across its website and stores. Saks will offer exclusive demo drive experiences of the Lucid Air at select Saks Fifth Avenue locations. (Image courtesy Lucid) Lucid now has a dedicated landing page and a homepage feature on Saks.com.

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Jewelry Location ATS 290

Tokinomo

FEBRUARY 6, 2024

In a world brimming with choices, where a stroll down a supermarket aisle presents a myriad of similar options, what compels a consumer to choose one brand over another? This is where the concept of brand power comes into play, transcending mere product attributes and delving into the realms of consumer trust, recognition, and emotional connection.

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Supermarket Consumer Marketing 210

Retail TouchPoints

FEBRUARY 6, 2024

Over the course of his 30 years in retail, Justin Tichy has worked at Walmart , Target and Best Buy , but his latest job as COO of Petco is “by far the coolest retail experience I’ve ever been around,” he said. The reason is simple: animals. “When you work at Petco, it’s like watching the movie Marley and Me over and over and over again,” said Tichy in an interview with Retail TouchPoints.

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Beauty and Health Returns Shopping Location 278

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

FEBRUARY 6, 2024

Walmart has made two shifts that will create a simpler path for employees to own company shares.

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Retail TouchPoints

FEBRUARY 6, 2024

For much of last year, AI seemed immune to the normal laws that govern the marketing hype cycle: expectations just kept on inflating. Of course, to any ecommerce veteran the inevitable deflation was visible from a mile away. But the form that deflation has taken is still fairly surprising. The technology, it turns out, largely functions as promised: AI is in fact quite good at making personalized recommendations.

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Shopping Consumer Marketing ATS 281

Retail TouchPoints

FEBRUARY 6, 2024

Zac Posen [Photo by Mario Sorrenti] Gap Inc. has named designer Zac Posen as its EVP and Creative Director as well as Chief Creative Officer (CCO) at Old Navy. Posen’s 25 -year career has included designing red carpet couture, ready-to-wear, accessories, costume design and more. “I’m thrilled to welcome Zac Posen, one of America’s most celebrated designers, at the onset of an exciting new chapter for Gap Inc.,” said Richard Dickson , President and CEO of Gap Inc. in a statement.

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Accessories Fashion Marketing ATS 253

Retail Wire

FEBRUARY 6, 2024

Rizo-López Foods, Inc. (RLF), known for delivering dairy products across the nation, has issued a significant recall voluntarily. This sudden move is due to a potential contamination with the Listeria monocytogenes organism in its products.

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Retail TouchPoints

FEBRUARY 6, 2024

Pop Mart , the designer toy and entertainment brand, is opening two permanent stores in Los Angeles as it continues its U.S. expansion. The brand strategically selected LA because of its growing fan following on the west coast, and will use the stores to give collectors access to exclusive produce releases, limited-edition products and unexpected collaborations.

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Location Shopping ATS Store Operations 236

Retail Wire

FEBRUARY 6, 2024

McDonald's has been struggling a bit lately, particularly in the Middle East. The fast-food giant's quarterly report from 2023 showed that its sales are growing at a snail's pace in this region.

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ATS 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb. 7, 2024, New York-based vintage clothing designer and accessories seller James Veloria will curate select pieces for the secondhand section.

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Retail Wire

FEBRUARY 6, 2024

Gap Inc. has confirmed the appointment of fashion designer Zac Posen as the executive vice president and creative director of Gap Inc., as well as the chief creative officer of Old Navy.

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Inside Retail

FEBRUARY 6, 2024

Launched in 2018, Subtl Beauty is built around the idea of having all your makeup essentials — like concealer, blush, and powder — in one easy-to-use stack, or ‘stak’, as the brand dubs its hero product, rather than carrying around a bulky slew of items. But while the packaging may be understated, the company’s presence in the beauty industry is getting louder by the minute.

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Retail Wire

FEBRUARY 6, 2024

Meta will begin detecting and labeling images generated by other companies' artificial intelligence services using a set of invisible markers built into the files, according to Nick Clegg, president of global affairs.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

FEBRUARY 6, 2024

Pandora’s recent announcement that it has shifted to using 100 per cent recycled gold and silver in its products is the latest example of the adoption of more sustainable practices in retail. This comes after Pandora announced the inclusion of ethical lab-grown diamonds into its core range in November last year. The world’s largest jewellery brand Pandora was founded in Copenhagen, Denmark, in 1982 and is now the world’s largest jewellery brand by volume.

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Marketing ATS Accessories Fashion 130

Retail Wire

FEBRUARY 6, 2024

The Tesla Cybertruck has been a hot topic ever since its unveiling back in November 2019, and not just for its unique angular design. Its memorable launch was marked by an unexpected event involving the truck's supposedly unbreakable window glass shattering during a live demonstration.

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Inside Retail

FEBRUARY 6, 2024

In a dynamic shift in consumer behaviour, three out of four shoppers are now exploring multiple online marketplaces before making a purchase. The surge in popularity of challenger marketplaces has resulted in consumers now visiting an average of three marketplaces every time they shop online. These findings come from Rithum, the global e-commerce leader formerly known as CommerceHub and ChannelAdvisor, which published its global Online Consumer Behaviour Report , which surveyed 1000 consumers in

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Consumer Department Stores Shipping Shopping 130

Retail Wire

FEBRUARY 6, 2024

Student loan borrowers could get some welcome relief from the SECURE Act 2.0.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

FEBRUARY 6, 2024

Farfetch is facing a winding-up petition from creditors, claiming that Coupang’s acquisition of the online luxury retailer had been rushed, The Telegraph reported. A petition filed in the Cayman Islands, where the company is registered, claims that Farfetch seemed to be in “good financial health” as recently as last August, with an estimated US$800 million in cash by year-end, and that its management had subsequently “destroyed” the company’s value.

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Management ATS 130

Retail Gazette

FEBRUARY 6, 2024

Lidl and M&S have retained their crowns as the UK’s fastest-growing supermarkets over the last 12 weeks. Lidl’s sales grew 13.2%, while M&S jumped 11.6%, according to the last data from NIQ. The news comes as the NIQ found total till sales at UK supermarkets saw continued growth of 6.6% in January. It said this reflected a 6.1% slowdown in food inflation, which hit its lowest rate since June 2022.

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Supermarket Promotions Returns Shopping 122

Inside Retail

FEBRUARY 6, 2024

Federal Group plans to sell 20 of its 9/11 stores in Tasmania to Coles Liquor Group, including hotel-attached and stand-alone locations. According to Michael Courtney, CEO of Coles Liquor, the purchase indicates the company’s confidence in its current form and supports Coles’ ambition of being a simpler, more accessible and locally relevant drinks specialist.

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Retail Gazette

FEBRUARY 6, 2024

Co-op is installing more than 200 secure till kiosks, locked cabinets for spirits and AI technology to monitor self-checkouts in a bid to tackle a rise in retail crime. It comes as the convenience chain reported shoplifting incidents in its stores had rocketed 48% last year, while abuse and harassment cases had surged 44%. Co-op has spent £200m on new security measures, including additional guards and undercover teams for crime hotspots, The Guardian reported.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

FEBRUARY 6, 2024

Beauty retail giant Coty has secured a license agreement with Italian luxury fashion house Marni to develop, produce and distribute a line of fragrances and beauty products beyond 2040. The long-term partnership with Marni is part of Coty’s effort to strengthen its presence in the luxury fragrance market. Under the deal, the first offering is scheduled to launch in 2026, reflecting the fashion house’s creative identity.

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Fashion Marketing ATS Accessories 130

Retail Gazette

FEBRUARY 6, 2024

Asos and Boohoo have ramped up nearshoring in light of the ongoing attacks on container ships on the Red Sea and Suez Canal routes. The fashion giants have increased the sourcing of products from countries such as Turkey and Morocco, as well as domestically in the UK, to avoid the longer-lead times and inflated prices associated with shipping from Asia due to the rerouting the attacks have caused.

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Shipping Discount Store Fashion Planning 116

Inside Retail

FEBRUARY 6, 2024

With its recent grand reopening of the Terminal 3 Departure Central duplex store at Changi Airport, Lotte Duty Free has unveiled a new look where shopping becomes an immersive experience, blending cutting-edge technology with the allure of premium brands. The all-glass facade of the revamped store draws travellers into a dynamic retail environment, including the world’s first ‘House of Suntory’ shop-in-shop boutique, celebrating Japanese artistry and craftsmanship, as well as seamlessly in

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Boutique Shopping Location Customer Experience 130

Retail Gazette

FEBRUARY 6, 2024

Pret a Manger has shuttered its remaining vegetarian-only stores as less consumers seek out the specialist meat-free shops. The sandwich chain is set to convert the three final Veggie Prets in London and Manchester into its regular shop formats by the end of this month. The transition will mark the end of the concept – which sold only vegetarian and vegan options – after it trialled the format eight years ago.

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Planning Shopping Consumer ATS 113

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Inside Retail

FEBRUARY 6, 2024

I’m on a video call with Layla, my cousin’s 10-year-old daughter. She’s wearing a black leotard and a pink tutu. Her hair is pulled into a high ponytail, and she sits on her dad’s desk chair cross-legged, chatting excitedly with me. The topic of discussion? Beauty. I recently gifted Layla an advent calendar filled with bath bombs and lip gloss.

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Retail Gazette

FEBRUARY 6, 2024

Miniso is opening its largest-ever UK store in Camden later this month, its ninth store in London. Located on Camden High Street, the Chinese lifestyle retailer is opening its doors on 14 February. Spanning 4,110 sq ft, the site marks Miniso’s 26th store in the UK and its fourth stand-alone high street location. The Camden shop will be the first UK branch to have dedicated zones for the brand’s key ranges, such as Sanrio, beauty, snacks and Blind Box collectibles.

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Home Furnishings Accessories Location Shopping 113

Inside Retail

FEBRUARY 6, 2024

Period and incontinence underwear brand Modibodi has laid off its CMO and eight-year veteran Liana Lorenzato in a series of redundancies. “Effective Thursday this week COB and after 8+ years, I will no longer be at Modibodi, unfortunately my role has been unexpectedly made redundant,” Lorenzato said in an email. Lorenzato joined the company in 2016 as marketing and public relations manager and was appointed CMO in 2020.

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Shopping Center

FEBRUARY 6, 2024

New York City — JPMorgan Chase & Co. (NYSE: JPM) announced plans today to expand its brick-and-mortar footprint by adding 500 Chase bank branches over the next three years. The New… The post JPMorgan to Open 500 New Chase Bank Branches, Renovate 1,700 Over Next Three Years appeared first on Shopping Center Business.

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Planning Shopping 110

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience