Retail TouchPoints
APRIL 19, 2023
Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join award-winning sensory designer and Harvard neuroscientist Ari Peralta as he breaks down the science and tech behind some of today’s most stimulating sensory retail experiences.
Inside Retail
APRIL 19, 2023
Wesfarmers’ wholly-owned subsidiary Australian Pharmaceutical Industries (API) has made a $167 million non-binding indicative and conditional offer to acquire specialist skincare clinic chain Silk Laser Clinics. Under the deal, Silk’s shareholders will receive $3.15 per share indicating a premium of 30.2 per cent to the closing price yesterday, of $2.42 per share.
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Retail TouchPoints
APRIL 19, 2023
Disney Advertising and Kroger Precision Marketing (KPM), the retail media business of Kroger, have partnered to bring streaming to retail and CPG marketers. Disney Advertising has launched a limited beta test to create more ways for advertisers to reach high-value audiences through retail media insights across select inventory from Disney’s portfolio, beginning with Hulu.
Inside Retail
APRIL 19, 2023
Late one morning in mid-April, at the beginning of the Thai New Year celebrations, I walked into the lobby of my condo building and held the door open for a young woman who was muttering to herself and looking ruefully at her iPhone, which she was desperately, and unsuccessfully, trying to restart. She was able to get the Apple logo up but after that the circuitry refused to advance the screen because the phone had been doused in water.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
APRIL 19, 2023
Uber Eats will now offer deliveries of pet foods, accessories, habitats and healthcare products from more than 1,600 PetSmart stores in the U.S., Canada and Puerto Rico. PetSmart is the first pet retailer to work with Uber Eats, joining Bed Bath & Beyond , Office Depot and grocery retailers including Albertsons , Meijer and Costco. Since launching its first non-food partnership in 2020 and the introduction of its dedicated Kids and Baby category in 2021, Uber’s grocery, retail and new vertic
Inside Retail
APRIL 19, 2023
Jeweller Michael Hill International has acquired Australian jeweller and watch retailer Bevilles for $45.1 million in an all-cash deal. Bevilles sells premium diamond, gold and silver jewellery along with other accessories and watches. It operates 26 stores across Victoria, NSW and SA – and it has an online business, Watches Galore. Daniel Bracken, CEO and MD at Michael Hill, described the acquisition as a “highly complementary strategic fit” for the business.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 19, 2023
At a time when discretionary spending is tightening, and the cost of doing business is going up, retailers must be more focused than ever on the ROI of their day-to-day operations and take advantage of any untapped opportunities to grow. This is the topic of an exciting new video series from Shopline, a leading smart commerce platform that recently launched in Australia.
Retail TouchPoints
APRIL 19, 2023
Loblaw Companies Ltd., parent company of the Loblaws supermarket chain, will invest $2 billion Canadian (approximately $1.49 billion ) to improve its network of 2,500 stores in 2023. These capital investments will include 38 new and/or relocated stores and conversions or renovations to nearly 600 more. Other areas slated for the investment, which is expected to create 6,000 new jobs in retail, supply chain, technology and construction, include: New discount-format supermarkets in underserved com
Inside Retail
APRIL 19, 2023
We all understand the business and social case for greater diversity in our teams. The research has been done, from innovation to greater profits, the evidence for representation is there, and we know it. As social and ethical businesses, we also know that lifting representation isn’t just something we might do, but something we need to do. But what we need to understand is that historically marginalised people have been let down by employers time and time again.
Retail TouchPoints
APRIL 19, 2023
Talent acquisition and retention are a top challenge for organizations across many industries, but retailers in particular are struggling to fill their talent pipelines with young professionals that have the strategic and tactical expertise they need to evolve and differentiate their brands. For example, retailers are increasingly seeking young and diverse talent to support their store design teams, which are navigating new challenges and requirements for success.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
APRIL 19, 2023
Consumers purchased 10.3 percent fewer items when shopping in c-stores at the end of 2022. Dollar sales declined 0.3 percent providing evidence of higher prices in the channel. ”If we see people buying fewer items overall to save money, that means they’re pulling back on impulse purchases,” said Emily Moquin, food and beverage analyst at Morning Consult.
Inside Retail
APRIL 19, 2023
Starbucks has certified 3508 of its eco-friendly Greener Stores worldwide, expanding the program to 20 regions as part of its strategy to accelerate progress towards what it dubs “resource-positive targets” With many first-in-market Greener Stores across Asia Pacific, Europe, the Middle East and Africa, Starbucks is expanding the program into Latin America and the Caribbean by building all-new stores in the region under the Greener Stores framework by the end of this year and going f
Retail Wire
APRIL 19, 2023
Amazon.com’s HQ2 construction has run into construction delays and fewer employees reporting for work in Arlington, VA, than initially envisioned when the project was first proposed in 2018. “We have a mismatch of intent and strategy,” said Jim Russell, chair of the Virginia Statewide Community Land Trust. “HQ2 is infrastructure for an economic era that no longer exists.
Retail Dive
APRIL 19, 2023
The apparel brand’s partnership with Mattel’s iconic doll, as hype swirls around her upcoming movie, is likely to go better than Yeezy Gap.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
APRIL 19, 2023
Lululemon athletica is looking to sell its Mirror in-home fitness system. The company has approached Hydrow, which sells connected rowing machines for the home. The two companies declined to comment on the report.
LS Retail
APRIL 19, 2023
©iStock/small smiles While it is true that many businesses can achieve the aim of international expansion, it is still not the simplest of undertakings. Yet by going global, you can broaden your network of business partners while also enhancing how everyone else around the world views your company. Internationalization comes with expenses and risks, but with careful planning and a well-thought-out export strategy, overseas markets offer fantastic growth prospects.
Retail Dive
APRIL 19, 2023
Consumers and brands are embracing resale as a way to address fashion’s poor environmental track record, but it may be too little, too late.
Inside Retail
APRIL 19, 2023
Online travel experience provider Travello has opened its first brick-and-mortar store, in Cairns. The move comes as the local tourism sector experiences a strong rebound, and the group reports significant growth in bookings and sales for both inbound and outbound travel. Ryan Hanly, co-founder and CEO of Travello, said that with the Australian tourism sector rebounding, the company wanted to take an omnichannel approach to its growth. “Having a retail store is another way to expose our B
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Dive
APRIL 19, 2023
The apparel rental company's use of "live swaps" comes as it works to mitigate the impact of carrier price hikes.
Retail Wire
APRIL 19, 2023
Americans are uncomfortable discussing their finances with 63 percent saying they don’t talk about money, according to a survey by Empower.
Retail Dive
APRIL 19, 2023
The skincare and cosmetic brand debuted an exclusive $5-and-under collection at the mass merchant dubbed Relove by Revolution.
Retail Wire
APRIL 19, 2023
The cannabis industry isn’t riding as high today as it was in 2021, but that doesn’t mean a lack of interest on the part of investors, who are looking for “proven management teams, business models, and corporate strategy,” according to Scott Greiper, president and founder of Viridian Capital.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
APRIL 19, 2023
The direct-to-consumer mattress brand is now sold at nine Living Spaces stores in California as the company seeks out more wholesale partners.
Retail Wire
APRIL 19, 2023
Kantar has identified international trends in advertising after reviewing more than 13,000 creative executions from 2022. “Our biggest overriding theme this year is that we saw a sort of escapism and otherworldly nostalgia emerge with some campaigns flying into the past and some that are shooting into the future,” said Polly Wynn Jones, global knowledge manager at Kantar.
Retail Dive
APRIL 19, 2023
Among the appointments are Hugh Garrity, a former Yeti exec, as COO and Libby Stockstill, a Vans veteran, as general counsel and corporate secretary.
Retail Wire
APRIL 19, 2023
Elon Musk said Twitter is trying to find a middle ground between advertiser concerns about intolerant speech and the rights of users to express their opinions. “It’s totally cool to say that you want to have your advertising appear in certain places of Twitter and not in other places,” said Mr. Musk. “But it is not cool to say what Twitter will do.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Times
APRIL 19, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op has announced that it is set to invest more than £240m, across the next five years, into its membership proposition as it targets a million new members and launches new member price benefits to help its customers save more.
Retail Wire
APRIL 19, 2023
Netflix made its name by mailing DVDs to customers’ homes before transitioning to streaming content. The DVD portion of the business is coming to an end. “On September 29th, 2023, we will send out the last red envelope,” the company tweeted. “It has been a true pleasure and honor to deliver movie nights to our wonderful members for 25 years.
Cisco Retail
APRIL 19, 2023
Building a strong cybersecurity system is like crafting a high-performance sports car.
Retail Dive
APRIL 19, 2023
David Boynton is stepping down from the top role and an interim has been named while the company searches for his successor.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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