Fri.Feb 23, 2024

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Black Milk founder dies suddenly

Inside Retail

Founder of Black Milk Clothing James Lillis has died after an accident during his holiday, the company confirmed on social media on Friday. Lillis succumbed to his injuries and passed away in the arms of his wife, their two daughters, and his best friend. “We are all shocked and grieving,” the brand said. “And while we take a moment to process and support each other, we’re calling on our community, our sharkies, for an OG love bomb.

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Marc Lore Brings Wonder Food Hall to Pennsylvania Walmart 

Retail TouchPoints

Image courtesy Wonder Image courtesy Wonder Image courtesy Wonder Image courtesy Wonder Wonder , the food hall concept from entrepreneur and Jet.com founder Marc Lore, has opened a new location in a Quakertown, Penn., Walmart. This is the 11th Wonder storefront in the U.S., and the first in Pennsylvania. It also is Wonder’s first official partnership with a brick-and-mortar retailer.

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Elle Macpherson to return to the catwalk for Melbourne Fashion Festival

Inside Retail

Fashion model Elle Macpherson will return to the catwalk at the Melbourne Fashion Festival for the first time in 16 years, in conjunction with PayPal. Macpherson will walk the PayPal Runway to start the Melbourne Fashion Festival’s premium runway series at the historic Royal Exhibition Building on March 4. The fashion show will highlight Australian firms that have earned sustained global acclaim and success, similar to Macpherson’s influence on the international fashion industry.

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J.Crew Dives into Swimwear Circularity with Takeback Program

Retail TouchPoints

J.Crew has already gotten its feet wet in the circular economy, launching a resale program in partnership with its sister brand Madewell in January 2023. Now, the brand has partnered with SuperCircle for a swimwear takeback program focused on responsibly recycling swimwear that would otherwise end up in landfills. The “Second-Life Swim” program will be available both in J.Crew stores and online.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Samsara Eco and Lululemon develop world’s first enzymatically recycled nylon

Inside Retail

Australian eco-tech start-up Samsara Eco and athletic apparel brand Lululemon have unveiled the world’s first enzymatically recycled nylon 6,6 product, representing a key milestone that brings the fashion industry one step closer to creating a circular ecosystem. The breakthrough fabric will make its way in Lululemon’s renowned Swiftly Tech Long-Sleeve Top, made with Samsara Eco’s pioneering new (patent pending) technology that extracts nylon 6,6 from end-of-life stage textiles, thus creating a

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Shein Plans Second Shoppable Livestream

Retail TouchPoints

Following its first livestream event last fall , discount shopping platform Shein is planning a second shoppable livestream event Sunday, Feb. 25 to showcase its spring and summer fashions. The three-hour “Shein Live: Front Row” event will begin at 12 p.m. PT on the company’s official channels on Facebook, X, YouTube and Instagram. Fans who want to shop the livestream can tune in on the Shein app for the exclusive shoppable experience.

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CVS Partners with Grubhub for Deliveries From its 6,000+ Stores

Retail TouchPoints

CVS Pharmacy has partnered with Grubhub to make thousands of beauty, household, wellness and convenience items available for delivery from its 6,000+ stores in 48 states. The companies are kicking off the relationship with a collection of Daylight Saving Essentials designed to address the grogginess that often follows the time change, which will take place this year on March 10.

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SpaceX Pushes for Increased Launches as FAA Reviews Starship Licensing

Retail Wire

SpaceX is gearing up for its first Starship launch of 2024. Scheduled to take place within the next three weeks at its Starbase facility in South Texas, SpaceX is urging regulators to expedite the licensing process for its Starship flights.

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Navigating Cross-Border Land Transport Complexities and Unlocking Growth Opportunities in the Americas

Retail TouchPoints

With the disruptions of the COVID-19 pandemic and global shortages and conflict, the worldwide land transport sector has undergone substantial transformation in recent years. While some sectors have struggled to recover, land transport has emerged as an innovator, with an expected growth of over $130 billion over the next five years. This transition creates opportunities for freight and logistics companies to enhance their operations and explore new avenues for growth.

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Utilising surfaces for innovative interaction

Retail Focus

In today’s modern, fast-paced world, it is no longer enough for retailers to simply expect consumers to walk in off the high street and begin spending money. Stores need to have some sort of appeal to draw in passers-by and offer them a memorable shopping experience that will leave them wanting more. We see plenty examples of innovation in every issue of Retail Focus, with retailers around the world coming up with many clever ways of making their stores more attractive to the consumer.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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With Acquisition of Complex, NTWRK Plans to Create a ‘Next Gen Content and Shopping Experience’

Retail TouchPoints

Buzzfeed has sold youth culture media company Complex to livestream shopping platform NTWRK , which plans to use the acquisition to build a “next generation content and shopping experience.” The sale of Complex was part of a larger restructuring at Buzzfeed that also included the layoff of 16% of its workforce, as the company looks to find its way back toward profitability amid a challenging media climate.

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Prime Minister Anthony Albanese Calls Out Supermarket Pricing

Retail Wire

Prime Minister Anthony Albanese recently addressed concerns regarding supermarket pricing, acknowledging a troubling trend without resorting to drastic measures against Coles and Woolworths.

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Dial up your customer experience with these contact centre solutions

Inside Retail

Excellent customer experience is the cornerstone of a successful retail business. Retail isn’t just about selling products anymore, it’s about building relationships and fostering loyalty among your customers. Apart from your in-store or online experience, few things hold as much sway in shaping the customer experience as much as your customer support channels do.

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Toyota Recalls 280,000 Vehicles Due to Faulty Neutral Function

Retail Wire

Around 280,000 pickups and SUVs in the U.S. have been recalled by Toyota as a result of the engine potentially not disengaging properly when in neutral.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Empowering SMEs to Go Global Through Online Marketplaces?

365 Retail

This month, the Office for National Statistics reported that the UK fell into a technical recession in the latter part of 2023. This recessionary environment will put SMEs under increasing amounts of pressure, as well as triggering interesting opportunities for those organisations who are readier and more equipped. Jijay Shen, General Manager, Europe, Alibaba.com Trading internationally is a key way to achieving growth, as it can significantly expand access to more customers and markets, diversi

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WcDonald’s Anime Universe Comes to Life

Retail Wire

McDonald's is bringing the beloved WcDonald's universe from anime fiction into reality. This collaboration with top names in anime promises to revolutionize dining experiences globally.

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Sainsbury’s launches ‘Best of British’ section online to promote locally sourced goods

Retail Gazette

Sainsbury’s has become the largest supermarket to launch a ‘Best of British’ page on its website in a bid to encourage shoppers to purchase British grown and produced goods. The page features over 450 100% British-sourced grocery products, including produce, meat, dairy, eggs and chilled essentials. Sainsbury’s shoppers can also browse a range of recipes using British products to inspire their meals, including British Beef Wellington and a Big British Salad.

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Google Suspends Gemini AI Image Generator for Creation of Inaccurate Historical Pictures

Retail Wire

Google announced on Thursday that it is pausing its Gemini artificial intelligence image generation creator following “inaccuracies” in historical pictures that were formed using the feature.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Data: Mother’s Day spend to rise this year despite shoppers trading down

Retail Gazette

Mother’s Day spend is expected to rise this year with over half of consumers intending to buy gifts, although inflation is forcing shoppers to trade down. Despite price remaining a key concern shoppers are forecast to splash out £1.7bn on the celebration, a 1.1% increase on last year according to GlobalData. However, high inflation means consumers are paying more for less, indicating mums are likely to receive less impressive gifts than last year.

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Celebrity Realtor Mauricio Umansky Warns ‘Perfect Storm’ of Housing Unaffordability Is Coming

Retail Wire

Mauricio Umansky, founder and CEO of The Agency, discussed a "perfect storm" of housing unaffordability for homebuyers. He believes several elements are causing one of the biggest housing crises in history.

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Using SD-WAN for securing distributed renewable energy

Cisco Retail

Renewable energy is a rapidly growing segment of the energy industry. Technologies such as wind, solar, biomass, geothermal, and energy storage are now considered mainstream.

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Nvidia’s New Sovereign AI Claims To Reshape Tech Landscape

Retail Wire

Nvidia saw a surge in its stock value after surpassing Q4 earnings projections, mainly due to robust sales of data center graphics chips. CEO Jensen Huang outlined plans beyond corporate sales, aiming for a new market: sovereign AI.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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In pictures: Guitar maker Gibson opens first UK flagship off London’s Oxford Street

Retail Gazette

Guitar maker Gibson will open the doors to its first flagship outside of the US just off London’s Oxford Street on Saturday. The 4,500sq ft shop at 61-62 Eastcastle Street is within stumbling distance of Denmark Street, home to recording studios and music producers, as well as the 100 Club, the music venue where bands such as Blur, The Clash and The Rolling Stones have played.

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Campbell’s & Parks Project Team Up for Cozy Capsule Collection

Retail Wire

In a joint effort to celebrate the joys of winter and outdoor escapades, Campbell’s Soup and Parks Project have unveiled an exclusive "Winter Warmth" collection.

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Sainsbury’s faces ‘severe disruption to deliveries’ as lorry drivers vote on strike action

Retail Gazette

Hundreds of Sainsbury’s lorry drivers are being balloted for strike action as the supermarket giant looks to outsource their jobs. Unite the Union said “around 500” drivers based in Essex and Birmingham are considering industrial action as the grocery chain is set to transfer them to logistics giant Wincanton at the end of April. The union claims the transfer would result in the drivers no longer being eligible for benefits they receive as Sainsbury’s employees, such as a 15% discount card worth

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Volkswagen Recalls 260K Cars Over Fuel Leak Concerns

Retail Wire

Volkswagen has issued a recall for more than 260,000 compact cars in the United States due to a potential fuel leak hazard.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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The Weekly Closeout: Mattel taps new head of dolls and will VF Corp sell one of its biggest brands?

Retail Dive

Krista Berger is the new senior vice president of Barbie and will lead the dolls division at the toy company. Meanwhile, the apparel conglomerate is reviewing its brand assets.

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Calling, the Cloud, and the New Era of Collaboration

Cisco Retail

Migrating to Cloud Calling is a priority for many organizations seeking better visibility, flexibility, and functionality with reduced total cost compared to on-premise Calling—without sacrificing t… Read more on Cisco Blogs

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Integrating the world of retail and online gaming

Retail Gazette

The principles of retail have found a new playground within the realm of online bingo. Just as shoppers seek the best deals and experiences, players look for bingo sites that offer exceptional bonuses, game variety, and user experiences. Reviews and player feedback play a crucial role in this digital arena, shaping the offerings and features of bingo platforms.

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Key Takeaways From the Wiser Industry Leaders Brand Panel: Customer Engagement and Marketing

Wiser

In a recent panel discussion hosted by Wiser Solutions, senior leaders at brand manufacturers and retailers shed light on the delicate interplay between direct-to-consumer (D2C) channels and traditional retail partnerships. The dialogue underscored the need for agility in pricing policies and the growing importance of location-based sensitivity when it comes to determining the right price point for different markets.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio