Mon.Jun 12, 2023

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Pangaia launches in Australia through David Jones

Inside Retail

Pangaia is expanding its footprint in Australia through an exclusive agreement with David Jones. The brand has launched in David Jones’ stores and online, with a colourway, Wollemi Pine Green, inspired by one of Australia’s rarest and oldest trees. The collection is exclusive to David Jones and includes the brand’s signature hoodie, sweatshirt, track pants and an organic cotton t-shirt.

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Dior to Offer Beauty Customers Live Virtual Consultations

Retail TouchPoints

Parfums Christian Dior , the perfumery and cosmetics division of LVMH Group ’s Christian Dior, has debuted a live online consultation service for its beauty customers. The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.

Shopping 289
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Domino’s to shut stores, commissaries and exit Denmark in efficiency drive

Inside Retail

Domino’s is to close up to 70 of its corporate-owned stores across its global network and exit the Danish market as part of a wide-ranging efficiency review. In a stock exchange filing, the company said the right-sizing plan will incur between $80 million and $93 million in one-off costs but save the business $53 million to $59 million annually moving forward.

Planning 246
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Canadian Asian-Themed Supermarket Chain to Open First U.S. Location

Retail TouchPoints

T&T Supermarkets , a Canadian grocery chain specializing in Asian products, will open its first U.S. store in the Seattle suburb of Bellevue, Wash. in summer 2024. Located in the Marketplace at Factoria, the 76,000-square-foot supermarket will be the largest Asian supermarket in the state and a flagship store for T&T, which is owned by Loblaw Companies Ltd.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Ikea takes stake in recycling tech startup

Inside Retail

Ikea has purchased a 12.5 per cent stake in Nilo, a deep-tech business that has created and patented a plastic waste-derived adhesive for use in the manufacturing of wood-based boards. As part of this arrangement, Andrew McIntosh, innovation partnership leader at Ikea Innovation Ventures, has joined Nilo’s board of directors. Ikea says its investment in Nilo demonstrates the company’s dedication to collaborating with innovative businesses that can support and accelerate the Ikea mat

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From Aisles to Algorithms: How Small and Medium Retailers Can Leverage AI

Retail TouchPoints

AI in retail is everywhere. Walmart uses it to analyze what customers are buying and adjust inventories and supply chains automatically. Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. And the fashion brand Gucci, with the recently launched “Gucci Assistant,” chats up users as they move through the customer journey.

Planning 265

More Trending

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Why Enhancing ESG and Appealing to Gen Z ‘Starts With Vulnerability’

Retail TouchPoints

It’s no secret that Gen Z prefers brands with reputations that align with their own beliefs, or that modern shoppers are savvy to brands that talk the talk but don’t actually walk the walk. Developing a company that truly builds environmental, social and governance (ESG) principles into its structure is a long, difficult road, and it requires retailers to look at themselves openly and honestly before they can even begin. “ I think it starts with vulnerability ,” said Alfred Ishak, who is the Sen

Location 251
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Toys ‘R’ Us names Penny Cox as its new CEO

Inside Retail

Toys ‘R’ Us has chosen an experienced e-commerce executive Penny Cox with extensive international experience to take over as CEO. She will replace Louis Mittoni, the controlling shareholder, who has taken a step back in the organisation as part of a strategic plan for the expansion of the ASX-listed business announced in March. Cox has held roles with companies including Ocado, Coles, Redmart, Alibaba and Carousell across the UK, Australia, and Southeast Asia.

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Chico’s Appoints Company Veteran as New CFO

Retail TouchPoints

Chico’s FAS has appointed David Oliver, SVP – Finance, Controller and Chief Accounting Officer, to the role of EVP – CFO and Chief Accounting Officer, effective June 24, 2023. Current EVP – CFO Patrick Guido has resigned to accept a position at another company where he can be located closer to his family. Oliver has been with Chico’s since 2012 and served in multiple roles, including VP – Finance and Controller and Interim CFO and SVP – Controller.

Finance 237
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“Transformation agenda”: MFG CEO on Bobux acquisition and growth plans

Inside Retail

Renowned Australian footwear business Munro Footwear Group (MFG) recently acquired the popular but beleaguered New Zealand kids’ footwear brand Bobux, as part of a plan to consolidate its presence in the children’s market. It forms part of a transformation genda for MFG – which owns more than a dozen retail and wholesale brands including Williams, Midas, Ziera, Diana Ferrari, Colorado, Mountfords and Mathers – focused on strategic acquisitions, investment in new technologies, facilities and omni

Planning 244
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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SKIMS Launches First Ever London Pop Up

Retail Focus

Today, SKIMS has announced the opening of its first-ever European pop-up experience at the iconic Corner Shop at Selfridges London. The brand continues to create one of a kind, viral retail activations for its customers and the latest immersive pop-up experience brings SKIMS Swim to Europe for the first time, allowing visitors the chance to shop the best-selling collection exclusively at Selfridges just in time for summer.

Shopping 182
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J.Crew’s new app offers advanced notice on new merchandise and faster checkouts

Retail Wire

J.Crew’s new app gives users 48 hours advance notice on new merchandise launches, personalized recommendations and faster checkout. “We launched our J.Crew Passport loyalty program in the last couple of years, and we have seen a lot of success there,” said CMO Derek Yarbrough.

Checkout 188
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How Olive Young dominates K-beauty by boosting small brands

Inside Retail

In the past decade, Korean cosmetic companies have become formidable players in the beauty industry. Famed for the latest in product development and cutting-edge formulations that can rival the West, K-beauty products are now renowned worldwide. In 2021, South Korea became the third-largest exporter of cosmetics, after France and the US. During the peak of the pandemic, when most of the beauty industry was suffering major losses, South Korea’s beauty exports surpassed 10 trillion won ($11.5 bill

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J.Crew’s new app offers advanced notice on new merchandise and faster checkouts

Retail Wire

The new J Crew app gives users 48 hours advance notice on new merchandise launches, personalized recommendations and faster checkout. “We launched our J.Crew Passport loyalty program in the last couple of years, and we have seen a lot of success there,” said CMO Derek Yarbrough.

Checkout 130
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Is Apple’s Vision Pro destined to be an AR flop? Or is it a game changer?

Inside Retail

Last week, Apple launched its first ‘spatial computer’ with the release of its Vision Pro headset. Spatial computing refers to the fusion of augmented reality (AR), virtual reality (VR) and mixed reality (MR), and it provides the foundation for experiences in the metaverse. The device features visionOS, Apple’s first spatial operating system, and two ultra-high resolution displays that can transform any space into a personal movie theatre with a screen that feels 100 feet wide and an advanced Sp

Shopping 130
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Preppy Clothes Brand Rowing Blazers: Diversity and Inclusivity

Retail Wire

The Rowing Blazers catalog includes page after page of preppy clothing for men and women. Fast Company says the entire catalog shoot looks like it could have taken place “at a prep school in the 1950s. Except for one thing: There’s not a white person in sight.

ATS 130
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Is there room for two Wendy’s in Australia?

Inside Retail

Earlier this year, Wendy’s, the world’s third-largest burger chain, announced its return to Australia for the first time since 1986. It’s naturally a household name in its native US and dozens of countries worldwide, including across the ditch in New Zealand, where they’d often top the rankings of many “which fast-food place makes the best fries” debates.

Returns 130
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Largest U.S. jeweler says COVID-19 behind the drop in engagement ring sales

Retail Wire

Signet Jewelers, which owns the Jared, Kay and Zales jewelry chains, said it has seen a sales slowdown in engagement rings because people were not able to meet who could have been their fiancés in 2020 due to lockdowns brought about by the novel coronavirus pandemic.

Jewelry 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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How Good360 aims to tackle retail’s $2.5 billion excess waste problem

Inside Retail

Last week, us-based retail charity Good360 kicked off a new local program aimed at both helping businesses to hit their zero-waste targets, as well as delivering donated goods to those who need them most. The Inner Circle program enables Australian businesses to pass on unsold products to the charity, which will then be distributed across the charity sector to be delivered to people in need.

Planning 130
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Preppy clothing brand Rowing Blazers differentiates with diversity and inclusivity

Retail Wire

The Rowing Blazers catalog includes page after page of preppy clothing for men and women. Fast Company says the entire catalog shoot looks like it could have taken place “at a prep school in the 1950s. Except for one thing: There’s not a white person in sight.

ATS 130
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Inside Thankyou’s next evolution

Inside Retail

Melbourne-based social impact business Thankyou has today revealed the next stage in its brand journey. The business is launching a range of home cleaning products created with 100 per cent natural ingredients, which will be sold across a number of major Australian supermarkets. It’s also launching a natural deodorant and a revised and revitalised e-commerce business.

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Baristas just look away when POS prompts customers to tip

Retail Wire

Baristas say they avoid eye contact to avoid making customers feel pressured to give tips when placing orders. Some admit, however, to feeling demoralized when working on customized drinks for customers and not getting a tip for their efforts.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Lidl GB Pioneers as First Supermarket to Use Prevented Ocean Plastic in Water Bottles

365 Retail

Lidl GB has announced that it will be incorporating Prevented Ocean Plastic into its water bottles – becoming the first UK supermarket to make this change. Appearing in store throughout July, Lidl’s 1 litre San Celestino Italian Sparkling Mineral Water bottles will contain a minimum of 30% Prevented Ocean Plastic – plastic which would have otherwise ended up in the ocean.

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7-Eleven gives Slurpee a makeover

Retail Wire

The 7-Eleven convenience store chain has a redesigned logo and cups for its Slurpee beverage. “About two-thirds of the trips to our stores are driven by a beverage. Customers come to our stores looking for something to drink,” said Marissa Jarratt, CMO at 7-Eleven.

ATS 100
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Northpond Partners Acquires Adaptive Reuse Development in Charlotte for $12.5 Million

Shopping Center

Charlotte, N.C. — Northpond Partners has acquired Chadbourn Mill, an adaptive reuse project underway at a 1930s-era textile mill in Charlotte. Northpond purchased the property from Federal Capital Partners (FCP)… The post Northpond Partners Acquires Adaptive Reuse Development in Charlotte for $12.5 Million appeared first on Shopping Center Business.

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Online prices have fallen nine months in a row

Retail Wire

Online prices in May fell 2.3 percent year-over-year, the biggest drop since the pandemic began in 2020, according to the Adobe Digital Price Index. Online prices have now been lower than the previous year for nine months. Grocery prices were an exception, with prices up 8.2 percent year-over-year.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Be Confident, Be Bold and Be Fearless with Cisco Secure Endpoint

Cisco Retail

As the world shifts to a hybrid work model, with employees working from home, remote locations, or the office, organizations face new challenges in enabling these ways of work while securing their… Read more on Cisco Blogs

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Cost Push Inflation: Consumers Spend Less & Go Out Less

Retail Wire

Americans have begun pulling back spending on flights, hotels and restaurants in a sign that they are looking to find ways to cut costs in inflationary times. “We are seeing a broadening economic slowdown,” said Lydia Boussour, senior economist at EY-Parthenon. “It started with the housing sector, then manufacturing.

Consumer 100
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Thoughts on Zara

Fashion Retail

A few months ago, many of us were surprised to see the best CEO of the decade leave Inditex when the results were still brilliant and the Covid period had been overcome.

Fashion 98
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Fast Fashion Brands: Adidas, Levi’s, Zara Stopping Fast Fashion Waste

Retail Wire

Fast fashion brands have accelerated the carbon footprint of the fashion industry and some of the industry’s biggest names are stepping up to help make positive change. Fast Fashion Brands: Adidas, Levi’s, Zara Stopping Fast Fashion Waste Concern and scrutiny continue to mount against the fashion industry due to its increasing carbon footprint.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio