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With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping
Retail spending across Australia is up – but there is a catch, warns Australian Retailers Association CEO Paul Zahra. Releasing the latest monthly Mastercard SpendingPulse data this morning, that covers June, Zahra says consumer spending continued its strong trajectory, rising 11.1 per cent year on year. Every single retail category showed growth with fuel and convenience and jewellery leading the way, up by 23.1 per cent and 23.2 per cent respectively.
Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. In addition, always-on, cross-device shopping behaviors mean consumers are taking their shopping across borders and, in turn, they’re asking more of already strained supply chains. Experts agree that the supply chain has more impact on the customer experience than ever before.
Trans-Tasman retailer Strandbags has launched a new travel lifestyle brand called Nere. The new brand will release two seasonal fashion-inspired ranges each year, including travel bags, suitcases and accessories. Felicity McGahan, group CEO at Strandbags, described the new brand as a “key milestone” in modernising Strandbags’ travel offer. “We saw the opportunity to take our already successful Flylite travel brand and re-imagine it to become a travel lifestyle brand, suitable for today’s m
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Save A Lot has entered a new partnership with RangeMe to scale the discount grocer’s sourcing efforts for new and innovative products. The deal will help Save A Lot fulfill its mission of providing consumers with products that meet their needs via new product discovery of emerging and established brands. RangeMe will provide Save A Lot with access to more than 200,000 suppliers as well as the ability to leverage a simplified submission process for suppliers interested in getting their prod
Times and trends are changing rapidly. Nowadays, sustainability and green initiatives are the centers of attention. The Planet is hurting and the retail industry is definitely part of the problem. That’s why conscious customers expect more from brands and retailers.
While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of change. The result? The best practices employed by the “leading-edge” and “innovative” brands quickly became the standards for every company to compete against. Where does that leave retailers today, especially as they develop their holiday plans and finalize their budgets for 2023?
While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of change. The result? The best practices employed by the “leading-edge” and “innovative” brands quickly became the standards for every company to compete against. Where does that leave retailers today, especially as they develop their holiday plans and finalize their budgets for 2023?
“We do good classic burgers in a friendly environment, using the best ingredients. We’re not trying to be everything to everybody.”. The Royal Stacks burger restaurant started in 2016 but founder Dani Zeini’s burger journey began earlier, at Dandenong Pavilion, Grand Trailer Park Taverna, and Truck Stop Deluxe. He wrote on Instagram after closing the Grand Trailer Park Taverna in lockdown, “At its peak, just before we shut the doors, we were getting almost 2,000 people through the doors a week.
Ross Stores is opening 29 new locations in 12 states over June and July as it continues to move toward its goal of opening approximately 100 new brick-and-mortar stores in FY 2022, which ends Jan. 28, 2023. The Dublin, Calif. off-price apparel retailer plans to open 75 Ross Dress for Less and 25 dd’s DISCOUNTS stores. The most recent store openings consist of 21 Ross Dress for Less locations and eight dd’s DISCOUNTS stores, bringing the combined total to 1,980 locations across 40 states , the Di
Calls for a boycott of Walgreens are growing after two incidents where workers at different stores refused to sell customers condoms and oral contraceptives. “Instances like this are very rare and our policies are designed to ensure we meet the needs of our patients and customers while respecting the religious and moral beliefs of our team members,” said Fraser Engerman, the senior director of external relations for Walgreens.
PVH Corp. , which manages brands including Calvin Klein and Tommy Hilfiger , has named David Savman as its new EVP and Chief Supply Chain Officer. He will join the company later this year, succeeding Sarah Clarke who will be leaving PVH on Oct. 31, 2022 to pursue other interests. David Savman. Savman will be responsible for global supply chain and sourcing strategies for PVH’s brands and will report to CEO Stefan Larsson.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Contributing Author: Marcus Moffett , CTO and Senior Director of Engineering and Architecture, U.S. Public Sector. Digital transformation, various regulations, increasing frequency and sophistication of cyber security threats, and new paradigms such as IoT and hybrid work are transforming enterprise networks and making them more complex to manage. These networks need a modern network management system to run the network efficiently through intelligent automation, securely through easy-to-adminis
Macy’s is continuing to expand its smaller-format, off-mall presence with plans to open three new Market by Macy’s locations and one joint Market by Macy’s/ Macy’s Backstage store by this fall. The Market by Macy’s small-format stores are a key pillar of the company’s Polaris transformation strategy , which is focused on repositioning the department store’s physical footprint to better serve customers and support omnichannel growth.
Amazon has taken legal action against more than 10,000 Facebook group administrators who attempt to orchestrate fake reviews on Amazon in exchange for cash or free goods. The US-based global online retailer says the purpose of the groups is to enlist people who are willing to post incentivised and misleading reviews on Amazon’s stores in the US, the UK, Germany, France, Italy, Spain, and Japan. ‘Amazon Product Review’ – which had more than 43,000 members before Meta removed the
Walgreens and CAMP have partnered for a bit of summer fun before the school year begins while also promoting sun safety. Combining the wellness foundation of Walgreens and the family experience focus of CAMP, the retailers will offer an Ultimate Beach Day Bundle, a complimentary limited-edition Walgreens- and CAMP-branded beach bag filled with: Walgreens Sport SPF 50; Walgreens Sunburn Relief Gel; Walgreens Flexible Fabric Adhesive Bandages; Walgreens Vitamin C Gummies; Walgreens x CAMP original
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Australian gin brand Four Pillars recently launched a revamped and expanded distillery in its hometown of Healesville in the Yarra Valley, complete with a new bar, a gin garden, and more hospitality experiences to come. The new space more than doubles the business’ footprint and was constructed using recycled and upcycled materials. Over the course of the next year, it’s estimated up to 200,000 people will visit the updated distillery, Four Pillars co-founder and brand director Matt Jones
Meta has added virtual fashion retailer DressX to the roster of partners creating digital clothing for its new Avatars Store, multiple sources report. Other brands already signed on to create virtual outfits for Meta platforms include Balenciaga , Prada and Thom Browne. Zuckerberg questioned, “Am I cool enough to wear that?” upon seeing his avatar in one of the new digital Balenciaga looks when Avatars Store launched in June.
Facebook rebranding to Meta late last year wasn’t the beginning of our collective metaverse journey, merely the latest step, which served to further highlight how its role is growing beyond gamers. In Facebook and other metaverses, people can work and do business, play games, meet up, learn and shop. The more people start living in the metaverse, the more they are going to spend real (digital) money.
The national average for a gallon of unleaded regular gas currently stands at $4.495, according to AAA. “We see prices decline this quickly about as often as the Cubs win the World Series … maybe twice a century,” said Patrick De Haan, GasBuddy’s head of petroleum analysis.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Blundstone boots are about to get a lot smarter, thanks to a new research project from Monash University, which is embedding sensors in the soles of the shoes to capture real-time information about the posture and gait of the people who wear them. The project aims to understand the physical strain that doctors, nurses and healthcare workers face in the workplace, such as being on their feet for long hours and lifting heavy loads, and give them feedback, so they can take steps to reduce the impac
Banks will charge retailers as much as $2.5 billion to process credit card transactions during the back-to-school season. “These fees have been soaring for years but are particularly burdensome when families are hit with the high inflation that has weakened buying power this year,” said Doug Kantor, general counsel at the National Association of Convenience Stores and an executive committee member at the Merchants Payments Coalition.
The topic of purpose has been trending for long enough now that the conversation has shifted from whether purpose is important, to how an organisation discovers and embeds its purpose within the business. This raises the question: who should lead this work? Some might argue that this is the role of HR, because your own people must own purpose, first and foremost.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Globally, online’s share of total retail sales was 16.4% in 2020, with e-commerce accounting for more than three-quarters of overall retail growth, and 57% of global shoppers’ spend is now online, and this momentum will only continue to drive the retail industry forward. With this growth, three trends are shaping the industry and will continue to do so over the next five years. .
I’m going to break just a bit from my typical customer service/customer experience ideas and share another lesson: Different is better than better. . This was my big takeaway as I listened to supermodel, talk show host, producer, writer, actress, and entrepreneur Tyra Banks share her life story at CCW (Contact Center Week), the industry’s largest conference and trade show of its kind.
When you think about cybersecurity, I bet you think about protection from malware – pieces of software that can infiltrate industrial resources and steal data or disrupt operations. Such security requires sophisticated firewalls, deep packet inspection, intrusion detection and prevention, and a robust network that can segment operations and limit any malware’s spread.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The changes in the real estate world due to developments in technology and the COVID-19 pandemic are enormous. The retail shopping center of today would be unrecognizable a decade ago. But we live in a world of change, and so… The post Keeping Up in a Changing World appeared first on Shopping Center Business.
The U.S. Department of Justice said in a statement a Southern California man has been sentenced to 11 years and three months in prison over Paycheck Protection Program (PPP) loan fraud. California Man Sentenced for PPP Loan Fraud Scheme. Robert Benlevi, 53, of Encino received a 135-month sentence following his March conviction for bank fraud, making false statements to a financial institution, and money laundering.
Independent bakery chain Cornish Bakery has immediately proven itself as a vital part of the local community with the recent opening of its Stamford bakery. The company was recognised as a top 10 fast-growth listing in British Baker’s Bakery Market Report, and the new Stamford location fits perfectly with the ongoing expansion plan. The Cornish Bakery’s brand’s purpose is to nourish people.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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