Retail TouchPoints

JUNE 27, 2023

When it comes to ecommerce, the answer is a resounding “yes.” Here are just a few that will positively disrupt ecommerce: 1. It’s one of the most critical aspects of ecommerce — and one of the most challenging to get right. But is there anything your retail business can do to profit from AI?

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Inventory Management Management Fulfillment Marketing 279

Retail TouchPoints

NOVEMBER 30, 2023

Leading media company Hearst is “embracing the digital economy,” with plans to develop an ecommerce marketplace for its publications across fashion, do-it-yourself (DIY), home improvement and lifestyle. “Their new Vtex-powered platform is redefining the industry.

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Fashion Customer Experience Planning Management 256

Retail TouchPoints

MAY 25, 2023

We needed an ecommerce solution that offer a wide variety of items and speaks to our customers clearly,” said Jorge Machado, President of Freshmart in a statement. Ecommerce continues to expand in Puerto Rico where we are seeing demand for more robust tools from retailers,” said Patrick Hughes, CEO of eGrowcery in a statement.

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Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

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Retail TouchPoints

SEPTEMBER 21, 2023

Proactive problem-solving: WISMO tickets are a frequent concern in the ecommerce world. By continuously refining AI algorithms and approaches based on real-world feedback and emerging trends, ecommerce platforms can ensure they harness AI’s potential optimally, while also mitigating its inherent limitations.

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Retail TouchPoints

JULY 21, 2023

These are words often used to describe ecommerce sites, despite the rapid evolution of digital technology. “There’s nothing special about ecommerce,” said Matt Maher, Founder of M7 Innovations in an interview with Retail TouchPoints. “As There’s plenty more ecommerce inspiration where that came from!

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Retail TouchPoints

DECEMBER 11, 2023

In early October, Indonesia dealt TikTok a blow when it banned ecommerce on social media. Now, just two months later, TikTok has entered a strategic partnership with Indonesian ecommerce firm PT GoTo Gojek Tokopedia (GoTo) that gives TikTok a controlling stake in one of the biggest shopping platforms int the country, Tokopedia.

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Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% The ultimate approach that smart ecommerce companies follow in that regard is automation. The power of ecommerce automation is typically two-fold.

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Retail TouchPoints

MARCH 6, 2024

Canseco’s Market , Harps Foods and Price Chopper have joined the 600+ retail banners using Instacart Storefront to support their ecommerce sites. The solution features built-in catalog services and automated marketing campaigns as well as flexible fulfillment solutions that allow retailers to choose the model that works best for their stores.

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Retail TouchPoints

FEBRUARY 13, 2024

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10 , an ecommerce platform that operates localized online marketplaces throughout Asia. Qoo10 is headquartered in Singapore and operates marketplaces in Singapore, Indonesia, Malaysia, mainland China and Hong Kong.

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Retail TouchPoints

JUNE 8, 2023

As a result of this rise in reselling, sneakers are also emerging as the ecommerce category most susceptible to online fraud, according to proprietary data from Riskified’s ecommerce risk intelligence platform. To achieve this, ecommerce fraud data must be contextualized by experts.

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Jewelry Accounting Fashion Returns 286

Retail TouchPoints

DECEMBER 22, 2021

By all accounts, the pandemic was a boon to ecommerce. A McKinsey Report noted that lockdown orders crammed a decade’s worth of ecommerce growth into just 10 months. With all this positivity surrounding ecommerce, why do I see an existential threat looming on the horizon? What will Become of Ecommerce?

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Retail TouchPoints

NOVEMBER 1, 2023

Unfortunately for all of us in the industry, the problem of chargeback fraud continues to grow, and for several reasons: The Growth 0f Ecommerce First, ecommerce continues its rapid expansion. Here are statistics as proof: revenue in the ecommerce market is projected to reach $3.64 Yes, ecommerce is crucial for sales revenue.

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Merchant Services Payment Services Customer Experience Consumer 298

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

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Retail TouchPoints

JUNE 7, 2022

nfinite , a SaaS platform that that enables 3D-based ecommerce merchandising, has raised $100 million in Series B funding, led by global software investor Insight Partners with participation from existing investor USVP (U.S. Venture Partners).

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Management Marketing Consumer Planning 289

Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. Why is Ecommerce Profitability So Elusive?

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Retail TouchPoints

MAY 5, 2023

The deal includes managing the brand’s wholesale operations, a replatform of all of Reebok’s ecommerce sites in the region that is now live, and ongoing efforts to “drive the evolution of the brand by expanding its luxury collaboration offerings.”

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Retail TouchPoints

JULY 26, 2022

In a letter to employees published to the company’s site, Shopify CEO Tobias Lütke revealed that the ecommerce platform would lay off 10% of its staff — approximately 1,000 jobs — effective July 26, 2022. Our market share in ecommerce is a lot higher than it is in retail, so this matters. due to slowing ecommerce demand.

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Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. So how can one aspect of ecommerce be so universally reviled — and yet be poised to grow ? He has nearly 20 years of experience in ecommerce technology and logistics.

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Retail TouchPoints

FEBRUARY 28, 2023

SaksOff5th.com has appointed former Untuckit executive Julie Mares to the newly created role of SVP of Ecommerce. The move comes as the standalone ecommerce entity seeks to continue its digital growth and evolve the customer experience. Mares will now undoubtedly be a big part of that effort.

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Retail TouchPoints

NOVEMBER 22, 2022

The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders.

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Fulfillment Payment Services Inventory Management Department Stores 288

Retail TouchPoints

JUNE 6, 2023

Ebay Accelerator to Focus on Startups ‘Shaping the Future of Ecommerce’ Ebay has partnered with pre-seed investor Techstars to launch an accelerator program that will support startups working on technologies to shape the future of ecommerce, including but not limited to AI , Web3 , privacy , security and infrastructure.

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Retail TouchPoints

SEPTEMBER 2, 2022

It has become China’s third-largest ecommerce company after Alibaba and JD.com , relying on low-cost domestic manufacturers to keep prices down. JD.com is working with Shopify to help retailers access China’s market via its JD Worldwide cross-border ecommerce platform as well as its Joybuy.com site.

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Retail TouchPoints

FEBRUARY 7, 2024

What we’re talking about is how retailers today are using practices developed in ecommerce environments to turn their stores into data-rich sources of information, and then act on that intelligence. Sandhu said that the company makes approximately 100 price adjustments every day.

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Retail TouchPoints

JUNE 7, 2023

In the wake of OpenAI’s explosion in popularity, every other ecommerce and marketing technology company appears to be hitting the market claiming to have an artificial intelligence solution. Ecommerce companies looking to adopt an AI and machine learning-powered solution should take note.

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Retail TouchPoints

MARCH 21, 2023

And these technologies, when applied strategically (and not just for the sake of saying “me too!”), are going to change the future of ecommerce product discovery. There are three disruptors tied to ChatGPT in the market today that have the biggest potential for ecommerce. More specialized solutions will arise in the retail tech market.

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Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

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Payment Services Shipping Fulfillment Finance 321

Retail TouchPoints

JUNE 16, 2022

Supermercados ECONO , a retailer with 64 grocery stores in Puerto Rico, is upgrading its current ecommerce platform, ECONO ToGo, with technology from Local Express. The software also provides bilingual English and Spanish content for every level of the ecommerce operation, including live customer service assistance in both languages.

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Retail TouchPoints

JULY 4, 2022

If you have an ecommerce site, you need to prepare for this change — and fast. In this guide, I’ll help you get started by explaining: How Google Analytics 4 is different from Universal Analytics What this change means for your ecommerce site And which three migration mistakes you need to avoid.

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Accounting Boutique Marketing Planning 296

Retail TouchPoints

SEPTEMBER 27, 2023

Image courtesy Faire Other new features include: Merchants on Shopify will be able to easily reorder best-sellers from the nearly 10 million products available on Faire via the Faire buyer app; Products and inventory from Faire will be seamlessly synced to sellers’ Shopify POS system for in-person selling; New merchants who join Shopify will have easy (..)

Wholesale 289

Wholesale Merchant Services Point of Sale Shopping 289

Retail TouchPoints

JULY 11, 2022

The bar is high in the land of ecommerce, with more consumers turning to online channels than ever before and bringing with them expectations set by their experiences with tech giants like Amazon and Apple. Here are three that are becoming must-haves for all ecommerce sites: 1. 3D Brand Imagery. 2D just doesn’t cut it anymore.

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Merchant Services Consumer Planning Shopping 288

Retail TouchPoints

JUNE 26, 2023

The acquisition was driven in large part by CHW’s (and Kogan’s) digital prowess, and that has only become more important for Kogan over her last six years at Vintage Wines, a period when alcohol ecommerce has steadily gained traction. It’s the norm for Coke; it’s the norm for Yoplait — it’s not the norm for us.”

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Fashion Consumer Management ATS 278

Retail TouchPoints

MARCH 22, 2022

Still, research has shown that 61% of ecommerce sites perform below average for internal site search. The same goes for ecommerce — disorganized categorization that’s hard to search through can elicit out-of-date styles and irrelevant items in a browser’s search. The art of merchandising is radically evolving in the digital world.

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Promotions Shopping Fashion Consumer 298

Retail TouchPoints

FEBRUARY 16, 2023

Walmart will shutter two ecommerce-only stores and five full-service locations following a thorough review process that determined the stores did not meet the retail giant’s financial expectations, according to information shared with Retail TouchPoints by a Walmart spokesperson.

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Location ATS Store Operations 264

Retail TouchPoints

JULY 12, 2022

Hundreds of millions of people visit ecommerce websites every day, a number that only escalates during major shopping events like Amazon Prime Day or Cyber Monday. The same holds true for ecommerce websites. Human error and poor judgment can cause catastrophic damage to ecommerce brands with poor content governance systems in place.

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