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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. Half of all shoppers (53%) live in a location that makes home pickup easy, but there’s a stark generational divide.

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Trunk Time may be Costing You

Retail TouchPoints

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Their most common complaint was centered around retailers not including a return label in the shipping box. Does anyone actually like returns?

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

In addition, grocers will use robotic MFCs (microfulfillment centers) to pick and pack their goods from the store locations. Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve.

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Improve Retail Pop-Up Experiences with Technology

Independent Retailer

Bringing the retail experience to wherever the customer is located will be an important ongoing strategy for success. . They cannot be tethered to a laptop or desktop while at a kiosk or tent on site. In tandem with drop shipping capabilities, new developments in pop-up payment processing are modernizing the marketplace.

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These Were the Top Retail Stories of 2022

VMS

Starbucks workers organized at many locations in 2022. location voted in favor of starting a union. It was the third company-owned location to so vote. The palm images, after being entered in a kiosk at the 65 locations, link shoppers’ palms to payment cards. It even got to those sunny, smiling coffee baristas.

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How to Set Up Shipping in Google Merchant Center

Store Growers

When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Google needs this information to be able to show an accurate comparison between advertisers, both in terms of shipping time and cost! Why You Need to Set Up Shipping in Google Merchant Center.

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Retailers Need to Embrace Technology to Survive in the Omnichannel World

Wiser

Many retailers are installing self-service kiosks in their stores. In a quest to make the in-store customer experience seamless, more efficient, and rewarding, Rent the Runway is tapping iOS-based scanners and kiosks. With these kiosks, customers can quickly pick up and drop off orders and exchange clothing on the spot.

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