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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. Half of all shoppers (53%) live in a location that makes home pickup easy, but there’s a stark generational divide.

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Trunk Time may be Costing You

Retail TouchPoints

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Their most common complaint was centered around retailers not including a return label in the shipping box. Does anyone actually like returns?

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

In addition, grocers will use robotic MFCs (microfulfillment centers) to pick and pack their goods from the store locations. Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve.

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Improve Retail Pop-Up Experiences with Technology

Independent Retailer

Bringing the retail experience to wherever the customer is located will be an important ongoing strategy for success. . They cannot be tethered to a laptop or desktop while at a kiosk or tent on site. In tandem with drop shipping capabilities, new developments in pop-up payment processing are modernizing the marketplace.

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These Were the Top Retail Stories of 2022

VMS

Starbucks workers organized at many locations in 2022. location voted in favor of starting a union. It was the third company-owned location to so vote. The palm images, after being entered in a kiosk at the 65 locations, link shoppers’ palms to payment cards. It even got to those sunny, smiling coffee baristas.

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Retailers Need to Embrace Technology to Survive in the Omnichannel World

Wiser

Rick Patsos, Manager of the Lead Generation team at Wiser. Many retailers are installing self-service kiosks in their stores. While this by itself can help merge the digital and physical worlds, some retailers are using these machines to help the shopper experience beyond just inventory management. This is a guest article by?Rick

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Jason & Scot Show Episode 287 – Amazon Supply Chain Deep Dive with Marc Wulfraat

Retail Geek

A place where inventory is kept and where orders are picked act and put into the shipping carton. From there the typical shipping carton will now flow to us for Tatian Center which is a primary sort those buildings typically handle a 200 mile radius. [9:25]